Linksys Wireless Router :: EA6500 Does Not List AppleTV Devices
Apr 30, 2013
I have an EA6500 and have three AppleTV... all three generations.l I also have a DirecTV Genie and DirecTV HD-DVR that, together, provide whole-house viewing. When I first setup the EA6400 based network, all three AppleTVs were listed and my whole-house viewing worked. This past Saturday, however, that changed, when I couldn't see the programs recorded on the HD-DVR, from the Genie. My troubleshooting determined one of the AppleTVs had been assigned the same address as the HD-DVR upstairs and that the HD-DVR wasn't listed as being connected. Once I reset everything, the IPs resolved and the whole-house viewing was resolved, however, none of the AppleTVs are listed as connected, even though they are. I can check the connections by the AppleTV device and see that they do, indeed, have an IP address, and I can view material from the iTunes cloud or stored on another PC in the local network. I reset everything again, but to no avail. No AppleTV devies show as connected from Smart Wi-Fi. The AppeTVs are all wired to the LAN... not wireless.
So, the question is, is there a fix to get AppleTV devices to list? All of my devices and router have the lastest firmware. BTW, I had a WRT610N, which I'm now useing as an access point, didn't have this issue.
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Feb 19, 2013
Since a couple of weeks I have a linksys EA6500. When I go to the device list to see which devices are online the device list is not displayig the correct data. I see devices online that are offline and also devices are offline that are at the moment online. When I try to delete a device that is offline in the list I get error 2315. I have that error in the local and cloud interface. The list has a frozen state from a particular moment.
When I reboot the router then all devices in the list have status offline and the device list stays that way. Nothing gets online anymore or will be added. When I reset the router to factory default all keeps working without problems for approximately 24 hours and after that the problem occurs again. The list freezes again and you are not able to delete a device.
I searched the forums but no one has this problem. I only can find a post that describes my problem but for them a reset worked. In my case a factory reset works also but the problem keeps coming back.
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Dec 18, 2012
I have the Linksys EA6500 with the latest firmware and have a question regarding the device list connection status.Currently, I am seeing devices in the list that have a connection status of live, but they are not even within my home network. What is the update/cycle time for the device list actually checking connection status of a device?In my situation, it has been 3 days (72 hours) since the two device showing as connected have not been connected to my home network/router. Noticed that this inaccurate connection status for these devices is also contributing to the Device Monitr app not showing correct device connection status info.
Would like to have real-time device connection status if possible. This device list is great way to know when device get connected or disconnected which let me know when my kids get home from school or using game console when should be doing homework.
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Feb 27, 2013
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
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Feb 22, 2013
I have noticed from time to time I get many (15-20) "network devices" in the Device List with no MAC address. I notice this mainly when managing Parental Controls. I go and clean up the Device List and days later they reappear. Another interesting thing is that the computer I am writing this with (through the router) does not show up in the Device List and I have an IP address from the router. I have the latest firmware 1.1.28.146856. Does anyone else see this on their EA6500?
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Dec 8, 2012
My EA6500 are not displaying all the connected network devices on in the GUI. How do i force this? Is it a bug? How can I make sure all my devices are showing in the GUI?
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Oct 14, 2012
I got the new EA6500. For the last few days I've noticed there are multiple devices showing under one device with different IP addresses. In the beginning they show up individually with their own device names, then somehow combine. Each device is different ie. computer, phone, DirecTV box, etc. I did a hard reset, re-flash and still it keeps happening.
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May 14, 2013
As I write this my iPad is connected to my Linksys router. However, my iPad is nor listed as a device in the list of all connected devices. All my other devices are listed just fine. Why I can't find my iPad?
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Mar 21, 2013
Although EA6500 states support for WPA devices it appears that some B devices (like HP Wi-Fi printer PSC 2510) are not supported. The lack of support seems due to the lack of WPA with TKIP encryption, only the newer EAS encryption appears to be available.
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Jan 31, 2013
We purchased an EA6500 to take the place of the router function of a Verizon Westell 7500. We bridged the Westell, installed and set up the EA6500 and everything seems fine.
What is strange is that some devices on the network (our server, user PC, a NAS that isn't part of the domain) while accessible if you navigate to them via \ do not appear in the Network window.
This of course is causing issues for some users who don't or won't map network drives.
At first I thought this may be an issue related to us having some of our network devices with static IP addresses so we switched them over to dynamic - no change in the network window.
we will have to return this router and get a different brand/model if it won't work in this fashion.
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Dec 9, 2012
Once your devices start showing up in your device list make a DHCP reservation for each device. (after confirming that no other devices are listed under it).
If you have a device that has multiple MAC & ip addresses under it you MUST first determine what the devices are listed & power-down before you can delete the device. Also note that some wired devices will still show as connected so you must have to either power down the device by pulling Th power cord OR disconnect the ethernet cable.
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Mar 28, 2013
I'm thinking of purchasing a Cisco Linksys EA6500. I need a router that can one monitor bandwidth used by device. Keep exceeding our ISP's network bandwidth allocation, need to identify the devices that are causing this high usage and be able to do so from the router. Does the EA6500's standard software support this, is their router software one can obtain for the unit that does this or is there another home router option that can perform this function?
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Aug 31, 2012
Where can I find a log or list of devices that attempted to access my EA4500 wireless network?I am using the cloud services to monitor my EA4500 usage in an apartment environment.
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Jan 17, 2011
I recently added several devices to my wireless-g network: Xbox 360, an HTC Smart phone, and an old laptop my buddy gave me (in addition to the 2 desktops that were already on the network). Since doing this, I've had occasional buffering problems when streaming music or video, even when I'm only using 1 of the devices. I suspect that the Xbox (or maybe phone) is downloading updates in the background, even when it's turned off, and that is consuming bandwidth. Is there any way I can see a list of devices that are connected to the network and maybe even the amount of data being transmitted to/from each so I can find the culprit. when I play online, it says that my NAT settings are not open and that this makes it take longer to connect to other players. What are the risks involved in loosening the NAT restrictions?
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Aug 15, 2011
I have installed my new E4200 and it works beautifully. I have several wirelss adapters and a few wired connections through powerline adapters. I also have a second VPN router attached to the 4200.I can see the wireless connected devices with the associated IP addresses. If I plug a laptop directly into the Cisco, I can of course see it.However, I can see none of the devices attatched to the powerline devices? I have a securty cam connected via the powerline and want to know the IP address. I checked with cisco technical support via chat and they said it is impossible. I have used 2 previous routers with the same configuration and can see all devices.
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Mar 19, 2012
Where can I find a list of supported external HDDs or NAS devices for a Cisco 857w router?
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Mar 18, 2012
When I connect my AppleTV to the wireless my AppleTV doesn't see any of the home sharing shares. When I connect it to wired it works fine. What am I missing?
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Oct 9, 2011
what seems to be a common issue/query regarding getting AppleTV to work via the Wireless Lan Controller.We are running WCS 7.0.172.0, our WISM controllers are on software version 7.0.116.0 and our APs are a mixture of 1140 and 1142s with both 11a/n and 11b/g enabled.
What we are finding is that we are able to stream to the AppleTV box when connected to the LAN and both devices are on the same subnet.however, as soon as we go onto the WLAN ( both devices on the same subnet ) , the end device can no longer see the AppleTV box to stream too.
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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Dec 14, 2012
I use EA6500 I Don't find WOL OTL..
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Nov 3, 2012
I was wondering if it's possible to use two EA6500 in the same network, one as main router and the other as anacess point?
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Jan 29, 2013
I have an EA6500 which obviously has 4 Gigabit ethernet ports for my home network, but I need a DSL modem to get it working.What's the maximum speed current modems can supply from the Internet to my router, is there such a thing as a Gigabit capable DSL modem these days or am I dreaming ? Is it possible to even get Gigabit dowload speeds via DSL or would I have to go cable to achieve something like that ?My main concern is I don't want to buy a modem that will slow down or 'throttle' the capabilities of the new router I've just purchased or have I got the wrong idea ?
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Dec 30, 2012
Looking to upgrade my old G router to the EA6500. I don't see anything about VPN pass through on the EA6500 or any linksys N router. Is this feature something they no longer include?
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Dec 29, 2012
I would like to use the EA6500 in my network - but nor as primary router (or in fact routing at all). I would have thought, one could simply tell the device to use a particular gateway, but it does not seem to be easy. I have used many other home routers as combined switch/AP/USB-drive (latest a D-Link DIR-655), but the EA6500 seems very picky. The "easy" "Smart Wi-Fi" setup requires internet access through the WAN port - and that divides my home network, which then have two zones which cannot really "talk" to each other. Alternatively, I can reset the device and access it directly on the IP (initially 192.168.1.1). But then I can change only LAN and WLAN settings. Stuff like Guest Access, USB-devices etc. won't work. Do anybody have success with this device without using the WAN port and the DHCP server?
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Nov 13, 2012
I have a new EA6500 and am failing at getting ftp to work. I have updated the firmware.My ftp folder is on a Seagate USB Go-Flex drive attached directly to the router via USB. I have set up shares which I can see and access via my computer which is attached to the router.FTP is configured to use port 21 and UTF-8.
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Nov 20, 2012
I have a pair EA4500s that I am swapping out for a pair of EA6500s. One EA6500 is a router. The 2nd EA6500 is set as a bridge and us being used as an Access Point about 200ft and two floors above the main EA6500 router. The two units are connected via DECA (200MB Ethernet over DirecTV cable - an alternative for others with a cable provider is called MOCA). So, basically two EA6500s serving as two Access Points on opposite sides of the house and all wireless networks on different channels but all sharing the same SSID. Everything works GREAT except for one unusual issue.
The issue is with wired or wireless clients. If I try to use my PUBLIC address with port number to address a local client on the local network inside the NAT network the NAT redirection fails. In other words if I use 172.16.16.8 for a local web cam while inside my network from an iPhone or PC all works great. If I use the external public address, however, the connection times out. If I pop out the EA6500 doing the routing/NAt and swap it with the old EA4500 with basically the same config as the EA6500 everything works again. The EA6500 and the EA4500 are configured identical for the most part and with the EA4500 as the main router NAT redirection works great but with the EA6500 NAT redirection fails. I have the firewall setting to FILTER NAT REDIRECTION unchecked so that's not the problem.
Seems very odd.... and only seems to happen with the EA6500..... the work around is to use the local IP address when the client is on the inside and the public address when on the outside, but what a pain that is....
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Oct 9, 2012
Any work around to enable reverse NAT or similar functionality on the EA6500? I recently upgraded from a Dlink that did support reverse NAT to my internal devices through a dynamic dns service. Now I have to know the IP address for all the devices.
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Nov 27, 2012
i setup my new EA6500 with the ethernet cable from my cable modem plugged into the EA6500, but with my old E4200 still switched on, but disconnected, i seemed to have ended up with a ip address of 10.250.27.47, not the 192.168.1.1 i was expecting, which i had with the E4200, my question is, is 10.250.27.47 something i should expect with the EA6500, or do i need to do a factory reset on the EA6500 and start again with everything else switched off as a precaution ?
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Oct 30, 2012
I set up EA6500. All kinds of problems with anything on the 2.4 MHz band. My wireless desktop on the 5.0 MHz band was flawless. So I ran Xirrus Wi-Fi Inspector (freeware). The router is transmitting two 2.4 MHz signals! One is the SSID I set up and named. The other one is identical in every way except that the BSSID is slightly different. It is a non-broadcasted SSID that shows up on every device as "Other Network." I was on the phone with Cisco Support tonite, and they were great as usual but had no answer. If you change the channel on the 2.4 MHz band, the shadow network also changes to the same channel (this blew the Tech's mind). We reset the router to factory settings and started over. They are calling me back tomorrow. This router has great features on paper, but so far, it has not delivered.
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Oct 2, 2012
The only way I could get my EA6500 to work as auto DHCP to my Roadrunner Motorola SBV5220 Surfboard cable modem was to disable IPv6 support on the router. It appears that the EA6500 attempts to issue the DHCP request for address assignment from the modem using IPv6. I could see the status of "Connecting" for IPv6 in the Diagnosis Reports and it would hang. Once I disabled IPv6, the modem assigned an IPv4 address and everything worked fine. However, am I giving up any functionality by having to do this? I bought this router and the WUMC710 Universal Media Connector for the 5GHz connectivity for streaming and just wondered if I'm impacting UMC performance or any other functions of the router by having to disable IPv6.
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Jan 23, 2013
I currently have my EA6500 behind verizon fios router. I have 5 static IP addresses assigned to FIOS router, however the machines I want to connect to are behing EA6500. It's a dual NAT scenario:
Public IP - FIOS Router - 192.168.1.0/24 network - EA6500 - 192.168.2.0/24 network
What I would like to do is for each public IP address, I would like to forward traffic to a particular host on 192.168.2.0 network. I can easily configure FIOS router for static NAT and assign one internal IP (from 192.168.1.0 range) for each public IP. However, I don't see a way to assign multiple IPs from 192.168.1.0 network to EA6500 internet interface.
I don't want to use EA6500 as a bridge as it will pretty much reduce my EA6500 to a very expensive GigE switch.
Is this possible? Or should I replace it with something more useful like a business router? This is for my home so I would like to avoid buying an expensive business router.
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