Linksys Wireless Router :: EA6500 Not Able To Detect All Connected Devices
Dec 8, 2012
My EA6500 are not displaying all the connected network devices on in the GUI. How do i force this? Is it a bug? How can I make sure all my devices are showing in the GUI?
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Feb 22, 2013
I have noticed from time to time I get many (15-20) "network devices" in the Device List with no MAC address. I notice this mainly when managing Parental Controls. I go and clean up the Device List and days later they reappear. Another interesting thing is that the computer I am writing this with (through the router) does not show up in the Device List and I have an IP address from the router. I have the latest firmware 1.1.28.146856. Does anyone else see this on their EA6500?
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Apr 30, 2013
I have an EA6500 and have three AppleTV... all three generations.l I also have a DirecTV Genie and DirecTV HD-DVR that, together, provide whole-house viewing. When I first setup the EA6400 based network, all three AppleTVs were listed and my whole-house viewing worked. This past Saturday, however, that changed, when I couldn't see the programs recorded on the HD-DVR, from the Genie. My troubleshooting determined one of the AppleTVs had been assigned the same address as the HD-DVR upstairs and that the HD-DVR wasn't listed as being connected. Once I reset everything, the IPs resolved and the whole-house viewing was resolved, however, none of the AppleTVs are listed as connected, even though they are. I can check the connections by the AppleTV device and see that they do, indeed, have an IP address, and I can view material from the iTunes cloud or stored on another PC in the local network. I reset everything again, but to no avail. No AppleTV devies show as connected from Smart Wi-Fi. The AppeTVs are all wired to the LAN... not wireless.
So, the question is, is there a fix to get AppleTV devices to list? All of my devices and router have the lastest firmware. BTW, I had a WRT610N, which I'm now useing as an access point, didn't have this issue.
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Oct 14, 2012
I got the new EA6500. For the last few days I've noticed there are multiple devices showing under one device with different IP addresses. In the beginning they show up individually with their own device names, then somehow combine. Each device is different ie. computer, phone, DirecTV box, etc. I did a hard reset, re-flash and still it keeps happening.
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May 14, 2013
As I write this my iPad is connected to my Linksys router. However, my iPad is nor listed as a device in the list of all connected devices. All my other devices are listed just fine. Why I can't find my iPad?
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Jan 18, 2012
I have a Linksys Wireless-G WRT54GS with SpeedBooster.When I turn on 3 devices on Wi-Fi ( for instance 2 Apple MAC Computers, 1 Windows PC, and a wi-fi printer ), in other words 3 to 4 devices, everything works fine. BUT when I add another device later in the day ( lets say an iPad ), the iPad is not able to access the wi-fi connection. I get a message saying that another device is already using the connection.If I reset the router, then the iPad will be able to get in along with 2 or 3 other devices. If I try an extra device, I get the same problem.What can be causing this? I was under the impression that the router can handle an unlimited amount of wi-fi devices.
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Mar 21, 2013
Although EA6500 states support for WPA devices it appears that some B devices (like HP Wi-Fi printer PSC 2510) are not supported. The lack of support seems due to the lack of WPA with TKIP encryption, only the newer EAS encryption appears to be available.
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Jan 31, 2013
We purchased an EA6500 to take the place of the router function of a Verizon Westell 7500. We bridged the Westell, installed and set up the EA6500 and everything seems fine.
What is strange is that some devices on the network (our server, user PC, a NAS that isn't part of the domain) while accessible if you navigate to them via \ do not appear in the Network window.
This of course is causing issues for some users who don't or won't map network drives.
At first I thought this may be an issue related to us having some of our network devices with static IP addresses so we switched them over to dynamic - no change in the network window.
we will have to return this router and get a different brand/model if it won't work in this fashion.
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Dec 9, 2012
Once your devices start showing up in your device list make a DHCP reservation for each device. (after confirming that no other devices are listed under it).
If you have a device that has multiple MAC & ip addresses under it you MUST first determine what the devices are listed & power-down before you can delete the device. Also note that some wired devices will still show as connected so you must have to either power down the device by pulling Th power cord OR disconnect the ethernet cable.
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Mar 28, 2013
I'm thinking of purchasing a Cisco Linksys EA6500. I need a router that can one monitor bandwidth used by device. Keep exceeding our ISP's network bandwidth allocation, need to identify the devices that are causing this high usage and be able to do so from the router. Does the EA6500's standard software support this, is their router software one can obtain for the unit that does this or is there another home router option that can perform this function?
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Jan 20, 2013
I connected EA6500 internet port to actiontec router provided by Verizon fios. I don't have any other way to connect as FIOS connection is coax to actiontec modem. I must take a drop from actiontec to internet port on EA6500.
With that said, I can't get EA6500 to work, it keeps saying no internet. The only way I can get it to work is when I set it to bridge mode. This makes my EA6500 a dumb switch/access point. I didn't spend $200 for a switch. I need to use advanced features offered by this router but I can't until this problem is fixed. I made sure I am running latest version of firmware (1.1.28.146856).
I have reset my fios router as well as ea6500 to factory defaults multiple times.
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Jul 11, 2011
I've used Netgear & other routers for years; I was able to see the devices connected over ethernet & wifi through the router configuration utility. Cisco's interface looks poor; there is no way to see the connected devices.Many of the devices I have have a 5 Ghz radio and some don't so i need to see at what speeds they are connecting at.Or does Cisco not provide this utility? I am surprised that a high-end product from Cisco does not have this function.
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May 13, 2012
How can I tell what devices are connected to my WRT54G?
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Feb 13, 2012
So i just set up the Linksys E2500 and it shoes 8 devices connected to my router. How I can see what devices are connected?
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Nov 16, 2011
I've got the E3000 set up and working. What I'd like to do now is monitor all the devices' connectivity to it. The bandwidth it consumes and stuff. Is there a way to do that on my router?
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Oct 18, 2010
How can I tell the names of the devices that are connected to my E2000 router? Cisco connect says I have 4 devices connected but I only have 3. I am trying to figure out where the 4th device is coming from.
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Mar 6, 2013
I have an EA 4500. Tonight I was trying to see what devices were connected. The window shows 0 devices connected, although about 20 devices are connected and working. When I click on "Devices Connected", I get the spinning wheel, and after multiple attempts by the application to list devices, I receive a message that the application does not work. I have the latest firmware installed. This is a recent issue. I have not made any changes to network configuration, nor to any of the devices that all have internet access. I will note that I did not set up a separate SSID for each band. But that did not seem to be an issue in previous months. I also cannot access the router ui from my windows 7 desktop. I can access the abbreviated ui through my Android phone. I tried connecting through smart wi-fi and by ip of the router. I just get the endless spinning circle of dots. I am running Windows 7 all up to date. All drivers are up to date.
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Jun 17, 2012
I am trying to find out what devices are connected to my router. I have had some illegal downloading from my IP address but it has not been done from my computer. It is showing in Cisco Connect that I have 15 devices connected, I should have no more than 6 devices connected so trying to figure out who is connected on my computer.
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Nov 6, 2012
My EA4500 with the latest firmware will only display nine connected devices at a time. It also seems to randomly shuffle which devices to show as connected, even though several more than nine are connected and online. Does anyone else's device list limit itself to displaying only nine devices? The Linksys phone apps also display a maximum of nine devices. I like the routers new user interface and understand that it has received a lot of praise, however this is the second bug I've experienced in as many months (the first being a failure of the device list to update once devices are upgraded to Windows 8, requiring a reset to default settings in order to fix).
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Apr 21, 2013
My E3000 has been working fine with 1.0.04 build 6 FW. Recently some devices (kindle, iPad) can't connect to internet while connected to E3000 via WiFi network. Had a look my E3000 router IP is 192.168.0.1 but those problematic devices has IP 192.168.1.XXX allocated by DHCP not sure why. Currently I manually set up static IP 192.168.0.XXX for those devices.
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Nov 6, 2011
For a while now, my wireless network at home has been very unreliable. I posted on these forums before, asking for assistance to fix crashes that seemed to be random. I was largely unsuccessful, and the problem continued. However, as I continued to experiment with different methods to keep my network up and running, I noticed that as long as I had at least one device connected to the network around-the-clock it never crashed. This was easy enough, as I own an iPod touch and a dock (I would leave it sitting it the dock unlocked all the time). But it's annoying to never be able to leave the house with it, and I'm ready to finally get a solution to the problem once and for all. I would prefer not getting a new router, but if worse comes to worse I will.
To sum it up:
-Works perfectly (when up) at full speed, never crashes unless there are no devices connected to it.
-When it does crash, it is very difficult to 'coax' it back into working again; it's been down for weeks at a time before.
-For some strange reason (and maybe this is a clue), newer game systems such as a Nintendo DSi or PS3 can make it start working again. I, of course, own neither of these.
-I'm using a WRT160N V3, latest firmware as far as i know.
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Jul 3, 2011
I cant see in my network the devices connected to SE2500 just the SE2500 itself. The internet access of the devices connected to SE2500 is working correctly. Is this a problem?
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Oct 31, 2011
I'm thinking of upgrading from my Linksys WRT54G router to the E4200 and though I've goggled. Also, are there no LEDs on this unit to tell you the status of what's connected?
E3000WRT-54GWVC-80N
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Jan 18, 2013
I have a E1200 router and it's pretty good however I've noticed that there are 12 devices connected to my router when infact there should only be 4 devices connected. I would like to see all the devices that are connected and disconnect the ones that don't belong
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Nov 5, 2012
After upgrading two laptops to windows 8, they will no longer appear as a connected device under the "device list." They both access the router via wifi and wired, but neither appear in the device list any longer. I've rebooted the router twice, as well as both computers, disabled/re-enabled their wifi connections, but no effect.Every other non-Windows 8 device still appears normally under the device list.
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Jul 21, 2011
I have a big house so I have a e4200 on one end of the house upstairs and the WAP610n on the other end downstairs linked via CA6. I am having no issues with Laptops etc..just with Apple devices. I spent a lot of time with chat support (waste of time). WAP was flashed with latest firmware via hard wire no devices connected to wireless, has same ssid and security settings as router running on 2.4 ghz wpa2 personal AES. I am using 2.4 due to iphone4 does not support 5ghz and wap does not support dual band (another bummer). I am using AES instead of TKIP/AES mixed mode due to apple devices will not acquire dhcp with this setting and if they do they lose it right away. I have tried everything imaginable with the settings even changed beacon to 75, 50 RTS to 2304 etc...the current setting are the only ones that seem to work the best however when i run speedtest.net LA server or SD server the performance is horrible. On windows laptop i can achieve 27mbps down 2.5mbpsup, my apple devices use to achieve very close numbers to that on a simple configuration with two Dlink DGL-4300's one as router one as AP (G mode). So two major issues i have noticed is WAP610N has issues passing DHCP to apple devices and has extremely poor performance. So my question is will there be a firmware to correct this issue or a new hardware version that i can exchange this for if I RMA it or would it be best to call it a day and just get a E3200 and use it as a real simultaneous dual band AP???
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Aug 15, 2011
I have installed my new E4200 and it works beautifully. I have several wirelss adapters and a few wired connections through powerline adapters. I also have a second VPN router attached to the 4200.I can see the wireless connected devices with the associated IP addresses. If I plug a laptop directly into the Cisco, I can of course see it.However, I can see none of the devices attatched to the powerline devices? I have a securty cam connected via the powerline and want to know the IP address. I checked with cisco technical support via chat and they said it is impossible. I have used 2 previous routers with the same configuration and can see all devices.
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Apr 8, 2012
For the past few days my laptop (Sony Vaio VGN-CR353) suddenly unable to detect/find my home wireless network but my other devices (ipad2/ipod) can detect my own wireless network. My laptop can however still can detect my neighbours' wireless network.
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Nov 9, 2011
we recently upgraded our home router and have been having trouble ever since. Our old router was a Netgear one, so we bought a newer netgear model. Since installing the new one we can not get my daughters laptop, an iPad and ipods to work on the wifi. My computer is wired into the router and works fine, it is just the wireless. All of these things worked perfectly using our old netgear wirelss modem and all of them can find the wireless network on their list of available networks, they all say that they are connected with a good signal, but when they try to browse the internet or check emails, it comes up saying not connected to the internet. We even bought a range extender because we thought the signal might not be strong enough between the new router and my daughters bedroom which are at opposite ends of the house and on different floors, but it made no difference and wasn't a problem before.
Anyway, the router we bought is a Netgear N150 wireless modem router DGN1000, the cables are plugged in to ports 1 and 4 ( there is only 1,2,3 and 4 to choose from). The extender is a Netgear universal range extender WN2000RPT
I have tried turning it all off and back on again, have uninstalled it and reinstalled it, but still nothing. Daughters laptop uses Vista and she has McAfee security. Exactly as it has always been and has worked fine using our old wireless router, just not this new one.
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Jan 17, 2012
Is there a way to view the connected devices on the WAP610N?
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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