Network's Internet Periodically Disconnects
Apr 10, 2012
My internet disconnects every 15 minutes or so for about 10 minutes and it is getting really annoying. It started last night. I installed the HideMyAss add-on for Chrome and I think that may have something to do with it. Since then, I disabled and uninstalled the add-on, yet the issues continue. When I try to open a page with Chrome or Firefox I get these messages:This webpage is not available.The server at www.google.com can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.I have tried the Chrome recommendations with little success. One more thing, it is not just my computer. Everyone in my house is periodically unable to access the internet. Our service provider is Optimum and we have a Belkin Router. I changed all of the security settings on the router, yet the troubles persist. url...
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Nov 18, 2012
Connection goes out from time to time. Especially when downloading and uploading. Ive posted here before and the problem fixed it self for a few days and now its back again. Drivers are up to date. Router firmware is up to date
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Apr 5, 2011
I'm currently writing this from a laptop. It can access the internet perfectly, with no dropouts and no speed issues. However, my desktop PC is a different story. When I purchased the PC, it came with a standard wireless PCI adapter which really wasn't doing the job. It couldn't pick up my router from just one story above, where my laptop could. I decided to buy a new wireless adapter that would hopefully fit the bill. Unfortunately, again it didn't pick up the router from downstairs. Trying a different tack, I purchased the Netgear WRN2000 as an access point that would increase the range of my router. I connected my PC to this after configuring and all was going well for a while, until now. Now, every 1-2 minutes, the internet will slow to a crawl for 30 seconds or so, and while comparing speeds via the laptop (connected directly to the main router) and via the PC (connected through the extender to the router), the laptop clearly has the speed advantage. This is more noticable when playing games on my PC, such as Call of Duty. Every 1 minute or so, the game becomes unplayable due to lag for around 30 seconds, and sometimes this happens constantly. I'm unable to work out if the WRN2000 has a problem, or if it's interference. I actually tried connecting my PC to my laptop via ethernet, and bridging the 2 connections, which seemed to work for a day or so, but now does not. Also, i'd be willing to purchase a new PCI wireless card if anyone has any recommendations for one that has a strong signal range.
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Dec 17, 2012
My laptop is having trouble connecting to the internet. Some of the time it is fine, but at other times it will not connect to my home wireless network (or any other open ones I can find) despite the network being in full signal.The only advice offered by the troubleshooter is to reset the wireless router. This does work (but is very irritating to flatmates!) but doesn't prevent the problem recurring. Only my computer has an issue, and sometimes it will manage to connect to the internet by itself, seemingly spontaneously. The laptop is set to connect automatically, and when not working it also does sometimes attempt to connect, (i.e. it says 'connecting') but cuts out again before managing it. The problem can last for a few minutes or several hours.
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Aug 21, 2012
I have recently added a wifi router to my home network. The connection is from my cable modem to a wired router to the wifi router. Everything on the network works great except when I turn on my cell phone's wifi connection. That disconnects my entire network from the internet and I have to unplug/replug my wired router to get reconnected. If I leave home with my phone and return, leaving the cell's wifi setting on, it reconnects to the network without disrupting the internet connection.
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Mar 3, 2013
I built my new computer a while ago & I have went through 3 wireless network adapters already... 2 from d-link that just stopped working after 1-3 months and my current linksys ae3000 disconnects from internet randomly while gaming.I am looking for a new Wireless Network Adapter, or any tips or anything to stop my current problem.
Specs:
Spoiler
HDD: Seagate Barracuda 1TB 7200 RPM 32MB Cache
SSD: SanDisk Extreme 2.5" 120GB SATA III
Mobo: ASUS P8Z68-V PRO/GEN3 LGA 1155
GPU: EVGA SuperClocked GeForce GTX 680 2GB
RAM: G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
CD Drive: LITE-ON DVD Burner - Bulk 24X DVD+R 8X DVD+RW 12X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM Black SATA Model iHAS124-04 - OEM
PSU: CORSAIR Enthusiast Series TX850 V2 850W
CPU: Intel Core i7-2700K Sandy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155
CPU Cooler: COOLER MASTER Hyper 212 EVO
OS: Windows 7 Ultimate 64-bit edition
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Dec 24, 2012
I am running an i7 MSI gt683 with windows 7 with an Intel Centrino Wirelss-N 130. My home wifi connection runs off of comcast on a netgear router, and the wireless connection works on every single device in the house except for my laptop. I can run my ps3, my wii, we have an ipad, all our phones can connect and we have another laptop that connects with no issue. I have updated my drivers for my wireless card to the latest, flushed the ip on my desktop that the modem is connect to a dozen times. The only way to sometimes fix it is to manually log in to my router and release/renew the ip address from there. Sometimes it will work, sometimes it won't. When it does work, it will work for about a week and then stop working for no reason at random times.The errors I keep getting are:Identifying network (which runs infinitely before cycling back to no internet connection)Connected with no internet access.
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Dec 17, 2012
My laptop is having trouble connecting to the internet. Some of the time it is fine, but at other times it will not connect to my home wireless network (or any other open ones I can find) despite the network being in full signal. The only advice offered by the troubleshooter is to reset the wireless router. This does work (but is very irritating to flatmates!) but doesn't prevent the problem recurring. Only my computer has an issue, and sometimes it will manage to connect to the internet by itself, seemingly spontaneously. The laptop is set to connect automatically, and when not working it also does sometimes attempt to connect, (i.e. it says 'connecting') but cuts out again before managing it. The problem can last for a few minutes or several hours.
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May 4, 2013
Rev B, recently updated firmware to 2.10NA hoping to resolve the problem.WIFI is disabled.DHCP is disabled (I run a SBS 2008 server, but for testing i static ally assigned IP info on my test PC and disconnected all other systems including the server).Before updating the firmware, the router would hang for a couple minutes and then be OK for some random period, usually more than a few hours. After updating and resetting to factory defaults, I'm now lucky to get ten minutes of service before it hangs. The "globe" light goes out, blinks yellow and then within 20 seconds or so, goes out for good. At that point I can't even connect to the router's admin login page. I either have to power cycle the router OR the cable modem. I have confirmed it's the 655 by reconnecting my old (and I guess more trusty Linksys WRT54G. Same settings, same WAN MAC and WAN IP, no problems after many hours.
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Jul 31, 2012
Just installed a DIR-615, not impressed so far I have 3 clients, a Windoze 7 laptop, a Kubuntu workstation (wireless N) and a wireless HP printer. When I enable DHCP reservations and reserve the addresses then save settings the router reboots and when I go back in all info is gone and nothing is reserved. I have been having weird disconnection issues - I lose my internet periodically for no apparent reason so I increased the lease time and am trying to reserve addresses.
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Aug 23, 2012
I have been having problems with my Internet the past couple weeks. If I am watching a video, it doesn't matter which site, the video will stop and start from the beginning or the video will just stop altogether and I have to refresh the page. Another problem that happens while browsing, it will take about a minute for a page to load. The computer I am using is wired right into the router.
The rest of the family's computers the apple tv and the roku are wireless. I have been hearing complaints from them and have witnessed the laggyness. While streaming videos on the roku or apple tv, the video will stop and say video is not available or no connection. This is what I get from ipconfig/all
Microsoft Windows [Version 6.2.8400]
(c) 2012 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Matt-PC[code]......
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Feb 16, 2013
I found my dir-601 router keeps making arp query to all ip addresses in same network periodically.all dhcp clients are general laptops and smart phone, I don't think there are any arp cheats attack on those devices.is it normal?
model: DIR-601
hardware version: B1
firmware version : 2.00NA
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Dec 21, 2011
Service provider is Charter, modem is a Motorola SURFboard Gateway SBG6580 that I bought on my own. We're new to cable internet service, having had slow but reliable DSL up until now.Periodically (3-5 times a day, at least), our internet connection drops. When this happens, the power and wireless lights are on, all other lights are out. The only solution is to unplug, count to 10, and replug the modem. This works, until it happens again.Yesterday, I finally broke down and called Charter after listening to my family complain about how we had traded our "great" DSL service for this "crappy" service (even though the speed difference is supposed to be something like 60x. They checked from their end, said they saw no problem, had me power cycle the modem (d/c coax and power) and said that if it happened again, it was probably the modem
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Apr 15, 2011
I've been having some issues with my network connectivity for a while now, and I haven't been able to figure out what the problem is. I run a wired connection to an Ethernet port in the wall of my university dorm. I have verified that it is not a global network issue or an ISP issue; this problem only happens on my PC.My network connection drops/disconnects randomly throughout the day. When I say disconnect/drop, I mean that all attempts to ping or access the internet fail. A few minutes pass before the Network and Sharing center task tray icon shows a warning sign saying that my computer could not connect to the internet.This is temporarily fixed by doing an ipconfig /release and ipconfig /renew, but I have to execute these two commands about 2-3 times a day on average.
There is no exact interval between the disconnects, nor does it happen when I am running particular programs. The disconnect happens regardless of what I am doing at the moment (gaming, browsing the internet, leaving the computer idle).A month back, I installed some Windows Updates and suddenly my internet connection was almost completely broken. I was experiencing the same issue, but much more frequently. My internet would die within 10 seconds of executing any download, but Windows wouldn't recognize that something was wrong. At first I thought the ZoneAlarm, Avast!, or the SafeConnect (as required by my university) services were causing trouble but uninstalling/disabling these services did not fix the problem.I also tried reverting to my default ethernet drivers, which did nothing. I uninstalled and reinstalled multiple versions of my drivers to no avail.However, the internet worked just fine in Safe Mode with Networking, so I cross-referenced the processes/services running in Safe Mode w/ Networking against my normal startup, guessing something else was at play.After some poking around, I discovered that disabling the Server and Browser services permanently fixed the issue of instant connection death. But the initial problem I described still remains;random, less frequent internet connection drops.
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Feb 18, 2012
I am experiencing random disconnects from the internet -- they have been occurring about 1-3 times per day, although I've just had four in the last 20 minutes.
ISP: Wow! Cable - 15/1Mbps
Modem: Motorola SB6121 (new)
Router: D-Link DIR-655 (new) Firmware 2.00NA
When the internet disconnects:
- Both the LAN & the WAN are affected, but I do not lose any wireless connectivity with the router itself.
- I am able to log into the router wirelessly but cannot access the modem.
- If I plug my laptop directly into the modem, I can connect to the internet.
- When I reboot (using the on/off switch on the surge protector), everything comes back up.
There are a couple of other wireless routers nearby with fairly strong signals, but they appear to be running on different channels.
My phones are DECT 6.0, so there shouldn't be any interference problems with those.
I've been poking around this forum, and have already made some setting changes that seem to be consistently recommended:
- Ensured DNS IP addresses are being filled in under Setup/Internet/Manual
- Turned off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
- Turned off Advanced DNS Services
- Turned on DNS Relay under Setup/Networking.
- Setup DHCP reserved IP addresses for all devices on the router.
- Ensured devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP.
- Using mixed G and N signal mode
- My security setting is WPA-Personal. WPA2-PSK
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Sep 15, 2011
we have 2 laptops in the house and one console, One laptop and the console are fine, but the other laptop disconnects from the internet every few minutes, both laptops are connecting wirelessly, the router settings and modem are fine,
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Oct 13, 2012
My internet disconnects frequently when I'm either gaming or just browsing
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Dec 28, 2011
I have a situation that i would like a more experienced opinion on. We have 2 desktop computers in the house and do have a wireless router. Both of our computers are wired to the router, the wireless is generally only used for our iPad, and we have cable internet from Comcast. Whenever my fiance connects to World of Warcraft our internet disconnects and she needs to re-set the modem and the router. It is worth noting that not just the wireless disconnects but internet access all together is gone. What is likely the cause of this? I tend to lean toward a bad router but it only happens with this one program, so far, so i am also concerned it could be some sort of malicious virus/spyware.
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Dec 21, 2011
I keep getting disconnect from the internet about every 10-15 minutes.I had a tech from cableone come over yesterday he installed all new wiring and a new modem.how can i tell if it's my computer that is the problem or if it's just a service i need to get rid of?
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Mar 30, 2012
I've been having an issue recently which is causing my internet to disconnect for under 20 seconds 1-5 times a day. This can be troublesome when online gaming, as I am normally disconnected from the server.
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Sep 1, 2012
Our telephone point is downstairs in the lounge. We then have a long lead which we have run from the Eircom point in the lounge to upstairs into our son's room. This lead has a splitter on the end which is in our sons room. We have the Eircom modem connected to the splitter and to our sons computer, which is a Dell XPS 630 and which has no built in modem. The cordless telephone is connected to the other port on the splitter. The splitter has two ports one for telephone one for broadband. We also have another PC and two laptops. The second PC and the laptops are wireless.
The problem seems to happen when our son is in the middle of a game (he's a bit World of Warcraft gamer!) and I then use the phone and he loses the connection and then there's troublWe have had the line tested by our telephone/broadband provider and have tried connecting the telephone and the modem directly into the telephone point and we have been told there is no fault on the Eircom line. We only become aware of the problem when he's gaming and the phone is used
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Nov 12, 2012
i have a fiber optics 75mbps internet , using a wireless n pcie adaptor on my computer,Dont know why but some times theres random ping spikes when im in game.Sometimes internet randomly dcs.Download speed is also very random from 2mb/s to few bytes.Also sometimes internet speed is so low that it is barely usable.
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Feb 3, 2011
I have a D-link DIR 615 and 2 laptops, a Toshiba (Vista) at about 35 ft away and a Dell (XP) about 15 ft away from the router. Both laptops connect to the router. The Dell w/ 4 or 5 bars and the Toshiba usually 2 bars. They stay connected to the router but lose the internet regularly. Anywhere from every day or two or 3 and 4 times a day. Usually shutting off the router for 10 seconds and turning it on again will reconnect to the internet but sometimes it takes up to 4 or more times and resetting the router before it works again. This happened when I was on a different cable network at a different address last year.
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Jun 5, 2011
My pc has been running perfectly fine. My only problem is that it suddenly shuts down whenever my internet disconnects at random. i am totally clueless of what's happening with my machine. it worries me a lot for I think improper pc shut downs may cause damage to the hard drive. I use internet thru DSL service. My pc specs are as follows; AMD 64x2 dual core processor 5200+, 2.71 Ghz,120G seagate sata hd, 1Gig RAM,Nvidia Geforce 6150SE.
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Dec 11, 2012
my idea net setter disconnect after 10 or 15 minute.
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Jul 30, 2011
I'm having a issue where my internet will disconnect in middle of download and reconnect in like 10sec. I know its my computer cuz i can play on xbox live no problem all day. I'm running wireless it does not matter I can be wired and it will still do it. It does it while Skype,youtube downloading a file anything that requires a download and its very annoying. Its been doing it for months now and I don't remember when it started. It's not just here I took it to my parents house still did it. So i know its not my route
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Jul 25, 2011
I brought this router mainly for audio/video streaming, as well as multiplayer gaming. I thought it would work. However, whenever i try to watch a show online, or even play a flash game, it would disconnect. I've only had this router for one day. I have Time Warner Cable as my cable provider and honestly since I'm living alone, the only two device that'll ever use the router is my laptop and my desktop.
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Jun 7, 2012
So he has a Laptop which keeps disconnecting from his router but the time between the disconnects are completely random, sometimes it will be 10 seconds and other times it will be 4 hours.I have tried to sort it by the obvious ways of updating drivers, repair connection ect but nothing seems to work. Even when connected via an Ethernet cable the problem persists.I have kinda contained the problem to his laptop or the router they are using because the other laptop they have never disconnects and works perfectly fiine.
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Mar 29, 2012
I have Windows 7 PRO and since I bought it I have wierd disconnects. The network works for like 2-3 minutes and then disconnects for 5+ mintues.
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Nov 9, 2011
My PC at work has started disconnecting from the network one to 3 times per day and I haven't been able to figure out why. At first I thought that it was my switch so I plugged the wire directly into the wall and it still disconnected Then I thought it must be a bad networking card so I replaced that yesterday and it disconnected again. Like I said, it only happens a couple of times per day which wouldn't be so bad except that sometimes I have a Citrix session going or my Great Plains Dynamics program open and I have to go kick myself out of those sessions.
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Aug 11, 2011
My net connection is disconnecting every 30-45mins and this has been going on now for the past three weeks since I built my new PC.Here's what I've done to try to rectify this:
* Uninstalled/reinstalled Windows 7 (64-bit)
* Called ISP (AOL), whose first and second-line tech support ran tests and couldn't find any problems with the line.
* Changed the router (from a D-Link DSL2640-R to a Huawei EchoLife HG521 - both provided by ISP).
* Replaced the Ethernet cable that connects the router to my PC.
* Replaced the Rj11 cable that connects my router to the DSL filter.
* Replaced both DSL filters in my house (I have two phones at seperate locations in my house).
* Removed the bell wire from my telephone sockets. Whilst this didn't fix the disconection problem, it has increased my download speed from 130kbps to over 300kbps.
* Uninstalled the ethernet network adapter and then installed the most up-to-date network adapter driver available.
* Tried a couple of programs to optimize both my network and my PC to no avail.
* Changed my Anti-virus software from AVG to Avast, but again, there's no fix. [code]
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Jan 15, 2012
We are a business partner of a larger company that gives us a VPN access to connect to one website. It's the Nortel VPN so it's old but it's set to disconnect our Internet when we connect which is really inefficient. I understand why it does that but right now we use two computers, we have one as our main one then another sitting here just for VPN.Does the Nortel VPN work system wide when it disconnects the Internet? Or is there a way to use Ethernet and Wifi and just have the VPN connect over Ethernet and just disconnect the Internet there but keep my local network on Wifi? Or is that not possible? I'm assuming it's not just wondering if there's any alternatives.
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May 21, 2011
Recently came back from college to a terrible internet connection that frequently disconnects or drops in speed randomly (for all computers on network). This requires me to perform a hard reset to restore connection. This usually happens at least once a day and sometimes several. Current set up is a Motorola Surfboard SB5100 Cable Modem and a Linksys WRT54GS router.
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