Acer AM3100 Desktop Doesn't Connect To Internet Through Cable Modem
Mar 26, 2011
I have an Acer AM3100 desktop running Windows Vista. It is connected to a netgear wireless router via an ethernet cable. I also have two laptops connected to the same router. The laptops connect to the internet fine but the desktop doesn't. I connected to the internet fine (satellite) before I moved but won't connect now. Norton 360 can update automatically and Skype connects but I can't open web pages. I used the norton tool and uninstalled Norton 360 but it still won't connect. I'm attaching the ipconfig information.
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kids-PC
Primary Dns Suffix . . . . . . . :
[Code]....
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Apr 4, 2011
I have an Acer Desktop Aspire AM3100 running Windows 7 Ultimate. I upgraded my memory. When I turned the PC back on I had lost my whole home network and cannot get internet acces back. I have checked my modem by direct connecting it to my laptop. I have checked my linksys box by doing the same. I can see the linksys on my laptop but cannot access the internet. On my desktop I get nothing?The home network and internet access all disappeared when I upgraded memory.
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Aug 31, 2011
We have a Cisco wireless rounter and internet provided thru a time warner cable modem. My son just moved back in with us and we can not figure out how to get his Acer Aspire AX1300 desktop to commect to our internet.When we do network search it pulls up our internet no problem. When we hit the connect button it comes up with a box with 2 options 1. add add'l information or 2. connect to another network.when we click the conect and add addl info it comes up with another box wanting us to list username, password and logon domain. We have tried adding our passcode and network id, but it does not work. He also has an Acer laptop, all he did was turn it on and search for the network then put in the key and password and it was connected. I believe both the CPU and the laptop are using windows vista. How to get his laptop connected to our network and have internet access?
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Jul 21, 2011
My desktop with Windows Vista is connected to the modem with a standard ethernet cord, and when I try to plug the same cord into my laptop I don't get any internet access. My laptop is running Windows 7. I have tried powering the modem off for 15 seconds multiple times, but to no avail. I am just trying to make this connection work until I purchase a router.
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May 17, 2012
I'm using Linksys WAG160N - ADSL Modem/Router on one Desktop with Linksys WUSB Adapter. This connection is working fine.Recently I decided to add another Desktop wirelessly to share network, files and internet access. The second desktop is located in another room (approx. dist. is 30 Ft.)The second desktop detects the Modem but it fails to connect and it shows limited or no connectivity.
1. Allow Internet Access to both the desktops without loosing connectivity or without comporomising on speed.
2. Allow file/disk haring of desktop 2 with desktop 1.
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Dec 28, 2012
My desktop doesnt connect to internet, but my internet works fine wid wi-fi systems like mobiles and tabs. IE/Chrome/Firefox all have the same prob. But when I remove the ethernet connection, shut down and then start my system and then connect the lan, all the 3 browsers work fine. I'm noticing this issue after I've uninstalled TuneUP Utilities trial pack and/or after I've installed LABTEC wireless Keyboard and mouse. Later on I've uninstalled the LABTEC software, but still its no use.
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May 6, 2011
My desktop doesn't connect to the router and when i troubleshoot, it tells me that the ethernet cable is not plugges into the computer. But the ethernet cable is already plugged in. My two laptops have no problems connecting to the internet.
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Aug 29, 2012
This is a new Acer Aspire 5733Z laptop. A backup was not made. I don't think it was known that there was a restore feature. As such, when the 'auntie' who got the computer began using it, she wound up disabling the entire system with a virus.The entire machine was wiped out. Windows 7 Ultimate was installed, along with Office 2007, Adobe Reader, and the Acer updater (which now indicates 0 updates needed). Auntie does not have wireless internet.
The local area connection reads "Network Cable Unplugged", even though there is an Ethernet cable connected to it and modem in the correct locations. Roadrunner indicates that it's an Acer problem. Acer indicates it's a Windows problem. Both calls cost me 2 hours of my life that I cannot get back. Would I just be better off telling my Auntie to call ISP and have them install a wireless option? I know the wireless works fine, because I am on the machine at home, and there isn't a single issue.
Aside, when I click on the LAC button, I get a box that reads, "This connection uses the following items:", with a list of 'stuff'. If I click on the install button, it asks me the network feature I want installed - client, service, or protocol. I'm not sure which one, and none of them will install anyway, because it's asking for a disc that the laptop box didn't have, since we were supposed to backup the machine to begin with.
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May 23, 2011
My mother has an older Compaq laptop running XP home edition. She hasn't used this laptop for a while and it won't connect to the internet through her cable modem.I know it isn't a modem or ISP problem since my laptop will connect just fine. By the way, we are connecting to the cable modem with a cat 5.
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Nov 28, 2011
Trouble is, it's not finding the wifi at all.
It an Acer M3910 running Windows 7.
C:Usersdesktop>ipconfig
Windows IP Configuration
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter isatap.<numbers in here>:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter isatap.<numbers in here>:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
I can't have a wired connection as the router is too far away.Every other device hook up fine to WiFi. Just this one is completely refusing.
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Aug 29, 2012
So saturday, my friend and i build my computer. Everything worked just fine that day. Sunday i had no problem connecting to the internet. Sunday is also the day i set up a password for my admin account.
Now when i came back from work monday, i tried to log in to my computer. As it appears, i forgot my password... (same i use on everything, so i must have messed up inputting my pass)
So i did a windows reset, since i had no CD or USB to reset my pass. I tried installing windows, and it appears 'this copy of windows is not genuine'. I thought, okay, no prob, as long as i have all options.
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Jun 27, 2012
I updrade my wireless router from 54 mpb to 150. Now my pc/router isn't connecting to the modem. How do I correct
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Mar 26, 2013
I have an Acer Aspire X3950 desktop, I am running Win7 and have tried two different wifi adapters and they install but they will not connect. It is almost as if my computer itself is blocking the adapter.I spoke to an On Networks rep for over two hours and he tried everything from reinstalling to rebooting and tried three different drivers. He was from a different country and when I told him what the troubleshooter said he would not deviate from the script they give them 2 hours and he was not even close. It saw the device but it wouldn't even blink.Acers website nor customer service will assist me because my warranty is expired. They want me to send the computer back but I have a feeling it is an easy fix I just don't know enough about computers to say oh just uncheckmark this box.I know in the past I used wifi but switched to an ethernet cable.
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Jun 28, 2011
I've just installed a new wireless router (Netgear wgr614v9), but I'm having trouble getting an Acer Aspire 1 (with Linpus Linux) to connect. All other devices within the house can connect (iPod, mobile phone, other laptops), but this laptop wont.It was connected but it disconnected itself and now refuses to connect. Clicking "Connect" on the dialog does nothing. The OS is possibly the worse I've ever used, but there doesn't seem to be much you can upgrade it to.The router is protected with "WPA-PSK [TKIP] + WPA2-PSK [AES]" according to the router setup, it's name is unique and password 8 chars long.
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Mar 26, 2013
I am attempting to install the router but cannot connect to SKY ISP. I can connect my laptop to the router both wirelessly and by cable.
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Nov 21, 2012
Now unable to connect laptop wirelessly. The laptop can see the connection, but when I click it to connect it just doesn't. Have tried rebooting both laptop, desktop and modem, left it overnight, can't connect smartphone to it either. All were working perfectly until I had to reinstall.
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Oct 23, 2012
My X2000 modem connect only with small speeds Kbps, it's very weak than Linksys WAG54GP2 MBPS. If I put laptop near the modem speed doesn't change.Only change occurs when I change the channel. But it speed down after a while.I set, N connection, security is WPA-personal, tried some different channel, connection 20-40mhz, update the firmware (there is no problem with laptop, with another modem I can connect with 150kb/s speed) And, if I choose auto setup, security change to WPA, If I'm not wrong.
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Sep 8, 2012
I am with Virgin media and have a home lab (2611 routers, 3550 switches, 2950s etc) which i usually just use for testing things on and practicing.
Now I tried to connect it to the internet and got some weird things happening.
I got NAT and DHCP client all setup correctly on the router (or so I think!) along with DNS settings but I still can't get Internet access.
My network is all setup right so that through using OSPF the router is the gateway (0.0.0.0 route) for all devices. Doing a traceroute confirms this.
Yet I never get any further than the router? I see IP nat translations ticking up as I send more requests but never get a webpage or a reply from any of the machines in my network.
HOWEVER... The router itself does get some replies from Google.co.uk and bbc.co.uk but doesn't seem to want to give anything else on the "inside" a response?
Here is a dump of config:
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
[Code].....
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Sep 26, 2012
Attempting to get EA6500 working with TWC Motorola Surfboard SBV5220 modem, which has been working just fine for the last 2 years with a Linksys E3000 router. DHCP client in the EA6500 either doesn't ask for an IP address from the cable modem or the modem just isn't supplying one. With the E3000, you could see the IP address assigned by the cable modem and the primary and secondary DNS server addresses provided, and if the DHCP request didn't work, these addresses would be all zeroes. But, with the EA6500, I can't find an equivalent screen that shows these assignments, or zeroes when the DHCP request fails.
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Mar 11, 2011
So, my desktop, running windows 7, can no longer connect to the internet. It has no problem connecting to the router, but it will not receive packets. I double checked my connection using my laptop and it works with wireless and wired connections, so I know it's something with my desktop. I would really like to avoid doing a reinstall, I don't have anywhere to back my data up to.
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Jul 1, 2012
I have an Acer aspire one netbook, model D255 which operates on Windows 7.Having trouble connecting to wifi connections. It worked fine initially, I tried turning the wifi switch on and off, it tells me that there are no wifi connections available, however everyone else Is able to connect via Wifi on their computers and myself without a problem on other devices.On troubleshooting it's says - that an Ethernet cable is broken or not plugged in properly, and is unable to fix the problem, as obviously I am not connected via any cable.I looked in network and it says that the Ethernet cable is unplugged and does not show any available networks.
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Feb 7, 2012
I have a cable modem installed to my property but want to use my modem/router to go wireless. The proble is my cable modem output is a RJ45 and the router input is RJ11.
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Jan 13, 2013
I have a Dell desktop with Windows 7, a Dell laptop with Windows XP & a Toshiba Satellite laptop with Windows 7. I bought a new router for faster internet speed - Netgear N600. I now have internet on the two laptops, the Kindle Fire HD & my Iphone. I cannot access the internet on the desktop. It shows that I am connected to an unidentified network but I can't get online. The techs I talked to said it's a problem with my computer but I didn't have that problem before.
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Aug 26, 2011
I have Windows 7 64 bit.I bought a Netgear DGN2000 approximately two years ago. It is working well.Currently, there is good connectivity between my laptop and the modem/router (wired and wireless).I worked on my desktop this morning, uninstalled some programmed, but must have uninstalled a driver or something.I inserted the Resource CD, which installs the modem (although it is installed). Then it stalls at some point.If I troubleshoot, it states “Windows do not detect a properly installed network adaptor.
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Apr 26, 2011
I got a modem installed and was planning on using ethernet cables for my desktop as well as laptop. The laptop works fine (as I'm using it). The desktop on the other had a wireless adapter installed. I tried using the cable with the desktop and it would'nt pick up the connection. I took the wireless adapter out of the desktop and still nothing. I tried creating a new connection but it would only allow me to make a dial up connection. Not sure what to do.
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Dec 7, 2012
I have a desktop CPU (without monitor) and a Acer D270 netbook.Desktop CPU has XP (SP3) and Netbook has XP SP3 and Win 7 (Dual boot).I wish to setup a LAN so I can access and view my desktop PC which is morepowerful than my netbook.How do I setup the LAN connection or use remote desktop? I have a lengthy crossover cable ready (2 sided RJ45 cable). Regarding performance, how good will it be. Can I play high quality games? The CPU has NVidia Graphics card.
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Feb 13, 2011
I want to use internet on desktop, but wireless router is downstairs,
how I can use it on my sedktop, what type of modem I need to install in desktop
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Jan 7, 2011
connect the desktop and my loptop in one modem
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Jul 21, 2011
I put a new windows on my computer froma cd and now i cant get internet directly from my modem to decktop what to do to get it back.
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Oct 29, 2012
I just got an used Pc from auction today.I installed it with Xp Pro. I am trying to connect it to my wire modem but it doesn't work.
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Dec 5, 2011
I have laptop or desktop both computers and i want to share my desktop matter in my laptop or laptop matter in my desktop without using any modem by the using of a simple cores cable? how i can handle it..
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Feb 15, 2012
I hav a laptop conecteted to the internet with comcast service and a netgear wireless router that works fine. but bought a desktop and when i hook it to the router i get no internet. im running windows 7 ultimate on both machines. i am gettin a thing saying unidentified network in my network settings and i called comcast whent through resetting the modem and router with them and nothing then they tell me i have to pay them to run another machine of of my router this is ridiculas i have the machine pluged into the port on the router with anethernet cable everything is hooked up right i know this im pretty computer savy as ive built many machines in the past.
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Jul 4, 2012
I have a LAN port cable, and I have one end connected to the back of my router.Where does the other end go, so I can receive wireless internet connection of both my Toshiba Satellite Laptop, and Gateway Desktop. First I had the LAN port cable connected at the back of my router, and the other end was connected at the back of my desktop. A little green light lit up at the back of my desktop, saying that it was grabbing signal. I could use the internet fine, and my laptop could grab wireless signal fine as well. I was missing around my router, trying to see what mark it was, and the LAN port cable came off, and when I plugged it back in, i couldn't receive signal, and neither could my laptop. Now the only way I can grab signal is by connecting the WAN port cable from my modem to my desktop, which means I cant get wireless signal on my laptop. Now when I do connect my LAN port cable to the back of my desktop, I try connecting to my wireless connection, and when I go to Network and Sharing Center, it says Connected (With full bars).
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