Acer D255 Can't Connect To Wifi / Troubleshoot Says Ethernet Cable Broken
Jul 1, 2012
I have an Acer aspire one netbook, model D255 which operates on Windows 7.Having trouble connecting to wifi connections. It worked fine initially, I tried turning the wifi switch on and off, it tells me that there are no wifi connections available, however everyone else Is able to connect via Wifi on their computers and myself without a problem on other devices.On troubleshooting it's says - that an Ethernet cable is broken or not plugged in properly, and is unable to fix the problem, as obviously I am not connected via any cable.I looked in network and it says that the Ethernet cable is unplugged and does not show any available networks.
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Dec 19, 2012
I'll cut right to the chase: I've been having some serious problems with wifi detection. There are times when the wifi is detected successfully, but most days, my laptop can't seem to detect any. The wifi light goes on and off as well. Also, there are times when the wifi suddenly just goes off and fails to detect any, even after it has already started working.Usually, I have to turn off my laptop and wait for it to cool before the wifi starts working again. I already have that power save mode option unchecked, so I don't really know what's causing the problem.
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Nov 30, 2011
I cant get a connection to the internet when i open up lan theres a red x when i diagnose lan it says to plug in ethernet cable ive done that but then it says it may be unplugged or broken i even changed the ethernet cable but same problem, so i figured its the driver but that says upto date however when i reinstall it says theres no network adapter installed, i havent installed anything recently and to besure it wasnt because of an microsoft update i even did a system restore
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Aug 29, 2012
This is a new Acer Aspire 5733Z laptop. A backup was not made. I don't think it was known that there was a restore feature. As such, when the 'auntie' who got the computer began using it, she wound up disabling the entire system with a virus.The entire machine was wiped out. Windows 7 Ultimate was installed, along with Office 2007, Adobe Reader, and the Acer updater (which now indicates 0 updates needed). Auntie does not have wireless internet.
The local area connection reads "Network Cable Unplugged", even though there is an Ethernet cable connected to it and modem in the correct locations. Roadrunner indicates that it's an Acer problem. Acer indicates it's a Windows problem. Both calls cost me 2 hours of my life that I cannot get back. Would I just be better off telling my Auntie to call ISP and have them install a wireless option? I know the wireless works fine, because I am on the machine at home, and there isn't a single issue.
Aside, when I click on the LAC button, I get a box that reads, "This connection uses the following items:", with a list of 'stuff'. If I click on the install button, it asks me the network feature I want installed - client, service, or protocol. I'm not sure which one, and none of them will install anyway, because it's asking for a disc that the laptop box didn't have, since we were supposed to backup the machine to begin with.
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Sep 15, 2011
I have searched the forums and found that there have been others with the same problem as me,but none of the solution offered was working for me so I decided to start this thread.I have an Acer laptop that wont recognize my ethernet cable, it says that there is no cable connected.
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Jun 20, 2012
I do not have access to internet (I'm on some unsecured internet from around here now, very slow). When I start the internetdiagnostics from windows, he says it's the modem or the connection from laptop, router, modem to internet. However, the lights indicating internet and dsl on the modem are brightly burning and the router shows nothing abnormal too.
I have a WPA2-PSK security, the modem is Zyxel. Also, the ethernetcable portal on my laptop is broken, so I can't do anything non-wireless. My phone has the same problem with this internet, it can get a connection, but no internet.
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Oct 15, 2012
I have a huawei 521i router that I recently reset back to factory settings. I have been trying to set up my wifi but something is wrong. I can connect with my ethernet cable but not wifi. I have set up my wireless connection and I can see it in the list.
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Dec 13, 2012
i just upgraded my laptop
Acer aspire 5551
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N830 Triple-Core Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 3
RAM: 7930 Mb
Graphics Card: ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 953766 MB, Free - 577936 MB; E: Total - 99 MB, Free - 70 MB;
Motherboard: Acer, Aspire 5551
Antivirus: Norton 360, Updated and Enabled
and I am missing a few thing's since installing the windows 7 ultimate, the main thing is that the drivers for my Ethernet connection (wired) are now missing! I have searched online and with Acer and have downloaded a zip file FULL of different scary looking programs that don't make sense to me and none are simple enough to say "Ethernet driver for windows 7" .I can't access the interwebs in my OPS room without it being through an Ethernet cable.Here is a screen shot of the Ethernet controller window.
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Jan 22, 2013
I have an arris broadband modem combo and the wifi signal in the basement is poor I tryed to connect a netgear n 300 wireless router (wnr2000v3) to extend the wifi with an ethernet cable but the neatgear router does not have an internet connection.
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Aug 14, 2011
I have an adsl router and windows 7 ultimate. The connction status sometimes show's limited connectivity when I click on disconnect and connect again it prompts for troubleshoot connectivity problem, on clicking this it runs a few checks and brings up a window saying connectivity has been fixed and then my internet work's fine. This problem sometimes does not occur all the time. Sometimes after i switch on the router and then the wifi switch it connects just fine.
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Mar 5, 2013
I'm having a really annoying problem which is making my laptop almost unusable and a hassle to use. My wireless network adapter will suddenly get "limited connectivity", won't connect to the internet but will still get the router.Disabling and then enabling it will cause my computer to freeze, requiring a hard restart. The same with troubleshooting. The only thing which fixes this is a fresh reboot, however it then occurs again within the hour.
Samsung RV511 (i5) notebook from around 2010
4GB RAM, Intel(R)Core(TM) i5 CPU M 480@ 2.67GHz
Came with Windows 7 64bit installed, issue began on this.I installed Windows 8 64bit Pro a month ago, did not reset settings. Problem persists
Broadcom 802.11n wireless network adapter
Device ID 4727
Driver date: 13/03/2012
Driver: 5.100.245.20
It's the latest driver. I keep uninstalling the driver and installing random ones from 2006, 2011 etc however the same problem persists.
This is my IP config when the adapter can't find a connection:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:UsersStefan>ipconfig/all
[code]....
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Nov 15, 2012
I am at my friend's house and she cannot connect her Acer laptop to the her own wifi (netgear router). Her iPad and my laptop (lenovo) both can connect to the wifi. This would lead me to believe that the issue is with her computer but her computer can connect to other wifis in the area...just not her own. I am not sure what is causing this...it may be that program "Acer eNet Management" but that still doesn't explain why she can connect to other wifis and not her own. Is there maybe a compatability issue with netgear and her wifi card?
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Apr 14, 2013
I have a acer laptop and a netgear dgn1000. i can connect wifi to other divices just not my laptop. it work fine with ethernet. i have clicked the enable button so it isnt checked and a few other things from the internet but nothing works.
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Aug 13, 2012
My family recently purchased an Acer Aspire One netbook running Windows 7. Unfortunately, once I got it out of the box and tried to connect to the internet, I had some problems.My family predominantly uses Apple devices - in fact, this netbook is the only PC that we have in the house. All of our Apple devices work wonderfully with our current Wi-Fi connection (iPhone, iPad, MacBooks, etc).The Acer is able to detect our wireless, and it even says that it's "connected" with excellent signal strength. However, it says it is an "Unidentified Network" with "no internet access." To see if this problem limited to just that wi-fi connection, I hooked up my Verizon Wireless Mi-Fi and it worked just fine with the Acer.
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Mar 26, 2011
I have an Acer AM3100 desktop running Windows Vista. It is connected to a netgear wireless router via an ethernet cable. I also have two laptops connected to the same router. The laptops connect to the internet fine but the desktop doesn't. I connected to the internet fine (satellite) before I moved but won't connect now. Norton 360 can update automatically and Skype connects but I can't open web pages. I used the norton tool and uninstalled Norton 360 but it still won't connect. I'm attaching the ipconfig information.
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kids-PC
Primary Dns Suffix . . . . . . . :
[Code]....
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Jan 17, 2013
I have an acer travelmate 5720 running windows vista. It seems to connect no problems to some wifi ie my home and a friends wifi but not to work wifi at two different work places. i try to connect and it simply says acquiring ip then fails. It then suggests resetting the routers which makes no idfference. Not sure what to do. Can it be set just to connect to one home wifi without me knowing.
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Jul 1, 2012
in the past my laptop has been able to connect directly to the internet using an Cat5e cable, but recently when I have been trying to direct connect, I have been unable to, and not sure when the problem started because I always used WiFi and it worked great. I do a lot of messing around, not only with my network, but with my laptop settings also, so something might have gone bunko. I have done much troubleshooitng, such as trying to update drivers, checking to see if the hardware was disabled, etc...
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Apr 27, 2013
I'm trying to share my wifi internet from my pc to my old mac ive connected them via ethernet cable, from my understanding the mac has been assigned an ip address, but I can not use the internet on it.
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Sep 11, 2012
I decided to see how my WiFi would stack up against my Cat6 ethernet cable. I subscribe to Comcast's 20 mb/s connection.
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Oct 13, 2011
Am trying to patch an RG8U cable from a WiFi dish to an ethernet cable for connection to a router.
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Jul 12, 2011
One of our ethernet CAT5e is cut off (broken). Now I want to join them instead of putting new cable and doing thing all over again as it is too long.
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Oct 22, 2011
when i want connect to wifi,it says no supported wireless network adapter was found
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Oct 6, 2011
i can connect to my wifi but not the internet...I've connected it to the same network using an ethernet cable and it all works fine, the same can be said for when i connect to any other wireless network.. It only seems to be my wireless network which doesnt work... We recently changed our internet in the house from bt to virgin, and this was when the problem started.
[code]..
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May 24, 2011
I am trying to get my daughters laptop re-hooked to the wifi. Other computers and smart phones have no problems. This computer was connected but after the applesauce spill on the keyboard, and subsequent MicroCenter replacement of keyboard, we cannot get the laptop online.It is an Acer Aspire 5517 running Windows 7I have removed all profiles and created a new profile entering parameters from my laptop. I can see the wireless connection, but when I try to connect, I get "Windows was unable to connect to Greg". When I click troubleshoot, I get "Troubleshooting couldn't identify the problem".
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Nov 5, 2011
My partners Aspire 5315 laptop will not connect to our newly installed Virgin wifi. Virgin have tried to access while hard wired and can see no issue with wifi, my laptop runs without issue Samsung Q35.When trying to connect Windows Network Diagnostics the message that comes up is;Cannot communicate with primary DNS Server(194.168.4.100).Network diagnostics pinged the remote host but did not receive a response.We can take her Aspire laptop out and connect to friends WIFI (Virgin, BT etc.) without any issues but cannot do this on our own wifi at home. Every diagnostic thats been run shows no issues with anything. [code] When I hard wire the internet through the ethrnet connection I have no issues but kinda defeats the purpose of WIFI for my partner.
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Oct 13, 2012
I just recently bought a wireless router (DIR-615) from dlink. After installing it my laptop cannot connect to the wifi network but all other devices(iphones,etc..) can. After speaking with the dlink techs they told me it probably was a problem with my wifi adapter. I downloaded the latest driver with no success. I don't know what to try anymore.
My computer is a notebook by acer - Aspire 1640
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Dec 13, 2011
I have only one computer right now.Had two, and got very weak signal to laptop (since discarded) upstairs from Linksys g 54Mbits downstairs at main desktop computer desktop.I have tried three different kinds of 54Mbits wifi routers, all with no success.I'm going to get my wife a new wifi laptop for Christmas, and she wants to be able to use it all over the house.The 54Mbits will cover the downstairs, but, based on previous efforts, I am thinking of putting my modem in the garage, where the cable enters my house, and using a splitter on the cable coming out of the modem to make two IN cables, using one cable for my comp and a 54Mbits router (for downstairs coverage), and putting a second wifi router on the end of the upstairs cable, to cover the upstairs rooms.My house has cable outlets in every room, so I won't have to do any wiring.
I plan to leave the routers on all the time (at this time) subject to how much of a bandwidth drop they cause. I have a 100 Mbps connection, and I play games, so I'd like to retain as much bandwidth as possible. I assume the two "on" wifi routers will pull zero bandwidth as long as the laptop is off. (??)Or maybe I should just try an "n" wifi router, since they get twice the distance, and forget the cable splitter idea.
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Apr 4, 2013
I have been using my laptop since a year now and yesterday suddenly my internet stopped working. On top of the connectivity bar a yellow sign appeared. Now my internet status is "No internet access" but when i connect my ethernet cable the internet starts working and i can see the "Internet access" status. I have re-installed my wi-fi driver too from the orignal CD that i got with my laptop, but still no luck also i did not install anything in past 1 week and the only anti-virus i have is Avast (tried disabling it too). I plugged out the cables from my router and plugged them again but that dint work too. There are 2 other laptops (running on windows 7 just like mine) on which the wifi connection is working but on mine it is not working.
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Nov 28, 2011
Trouble is, it's not finding the wifi at all.
It an Acer M3910 running Windows 7.
C:Usersdesktop>ipconfig
Windows IP Configuration
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter isatap.<numbers in here>:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter isatap.<numbers in here>:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
I can't have a wired connection as the router is too far away.Every other device hook up fine to WiFi. Just this one is completely refusing.
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Oct 18, 2011
I am running a rather old Dell Inspiron 6400 on Vista. Recently Virgin installed their latest Hub / wireless router for me and since then i cannot make a wireless connection to the internet. Before that I use to be able to connect to my old router (Linksys Wireless-G 2.4Ghz) no problem! I can connect via the ethernet cable no problems. The WiFi is on and even when I disconnect the ethernet cable, the bottom right hand corner symbol says that I am connected but I cannot load the internet and keeps giving me this message:"The URL is not valid and cannot be loaded."The Virgin Media support team ran a check and told me that my wirless adaptor is out of date and needs updating so I went on Dell Support, downloaded and installed the follwoing drivers but still no joy!
1) Broadcom diagnostic utility 440x 10/100 utility controller
2)Broadcom driver 440x 10/100 utility controller
3)Dell Driver Wireless 1390 WLAN Minicard
I have also ran a wireless WLAN utility diagnostic check through the control panel. In the Connection diagnostics, the Gateway IP Ping 'failed' and I think as result of that the Internet IP Ping, DNS IP ping and internet website domain name ping all 'skipped' but all else passed.
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Aug 10, 2012
I have an acer aspire 5552 laptop that wont connect to the internet. When I tried troubleshooting I get the message "network cable not properly plugged in or may be broken". When I go through the control panel/system devices/network adapter the only thing that shows is pdanet. Right now the only way I can connect is through my cell phone using pdanet. How can I get my network adapters to show back up?
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Nov 9, 2012
I have Lenovo laptop and my internet works just fine when the cable is connected but Wifi does not work. It shows that i have excellent signal on the side but it just wont connect. When i type in password it says " Windows cannot connect to XYZ ". I use Windows 7 and my wireless network adapter is Atheros AR9285.
C:UsersMY>IPCONFIG/ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : MY-PC
[Code]......
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Mar 26, 2013
I have an Acer Aspire X3950 desktop, I am running Win7 and have tried two different wifi adapters and they install but they will not connect. It is almost as if my computer itself is blocking the adapter.I spoke to an On Networks rep for over two hours and he tried everything from reinstalling to rebooting and tried three different drivers. He was from a different country and when I told him what the troubleshooter said he would not deviate from the script they give them 2 hours and he was not even close. It saw the device but it wouldn't even blink.Acers website nor customer service will assist me because my warranty is expired. They want me to send the computer back but I have a feeling it is an easy fix I just don't know enough about computers to say oh just uncheckmark this box.I know in the past I used wifi but switched to an ethernet cable.
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