Cisco AAA/Identity/Nac :: ACS 5.3.0.40 On-demand Full Backup Failed
Dec 27, 2012
I have ACS 5.3.0.40 Primary Secondary Authenticators , of which the Scheduled backup has stopped.When checked the : Monitoring Configuration > System Operations > Data Management > Removal and Backup > Incremental Backup , it had changed to OFF mode. without any reason.Later i did the acs stop/start "view-jobmanager" and initiated the On-demand Full Backup , but no luck, same error reported this time too.
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Aug 21, 2012
I am facing a failed issue when restoring the WCS Database. Below is the error i get, does any one out there facing it before?
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[root@egwgwcs WCS7.0.220.0]# ./Restore
Please enter the full path of the backup file name: /opt/WCS7.0.220.0/Backup_File/WCS_Aug2012.nmsbackup
Untaring the backup file...
Failed to untar backup file. Exception: invalid stored block lengths
Restore database failed.
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Jan 17, 2013
We are running ACS 4.1 on Windows 2003 server. The disk filled completely up with years of log files. We have freed up space but now none of the services will start back up either automatically or manually.
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Dec 14, 2011
This network has a peer network with a mixture of Win 7, Vista and XP computers. The network problem I am having is with an XP computer that was able to access network shares on a Win 7 Pro (64-bit) computer yesterday, but cannot today. I tried repair steps that have worked for me in the past, but didn't today.
1. Rebooted.
2. Turned off Windows Firewall.
3. Re-ran the Network Setup Wizard and select turn on file and print sharing.
4. Changed IP configuration to choose NETBIOS over TCP/IP.
5. Uninstalled AV software.
Error Messages that I have been receiving:
1. When attempting to connect to a share on Win 7 PC: "Microsoft Windows Network: The specified server cannot perform the requested operation. The connection has not been restored."
2. When trying to view the computers in the workgroup: "Workgroup is not accessible. You might not have permission to use this resource. Contact the administrator of this server to find out if you have access permissions. The specified server cannot perform the requested operation.
3. When using the command, "NET VIEW" from the command prompt: "System Error 58 has occurred.
4. Event Log: Browser error 8032. The browser service has failed to retrieve the backup list too many times on transport DeviceNetBT_Tcpip_{06ECF93A-1B89-4FF4-923E-F3302EF95FE1}. The backup browser is stopping.
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May 18, 2011
I am having trouble viewing all the Administration logs in ACS View. I have my Local Log Target set to a Maximum log retention period of 90 days. In ACS View I can display authentications that go back 90 days + However when I try and display the "ACS_Configuration_Audit" in View and perform a Custom query that goes back 90 days it will only display about 35 days of Admin logs.I know the logs are there because when I go into CLI and do a search like "show logging | i "ObjectType=Administrator Account" the Administration logs go back over a year.why ACS View cannot display all the Admin logs?The ACS is running v5.1.0.44 Patch 6 (Also experiencing this in a v5.2 ACS as well)
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Dec 30, 2012
what does 'On Demand' routing mean?
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Nov 27, 2011
I tried to backup ACS 5.1 but i found error messages as below
acs backup25Nov11 repository 25Nov11Repository
% Repository not found
% Error: Invalid repository name 25Nov11Respository
Please use a configured repository.
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Jun 8, 2012
How to backup the configuration on cisco acs 5.2 and how to restore it , if some thing wrong happened
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Mar 10, 2013
Cisco ACS 5.x appliance?How to back up Config?What is best way, via TFTP? COPY Startup-config tftp:?COPY Running-config tftp:?I currently use Solarwinds CatTolls to back my Cisco Switches, can I use this for Cisco ACS also?
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May 19, 2013
we have ACS 4.1 appliance and will do upgrade to 4.2. We need backup user database and system settings.via Gui I am not sure what all we backed up - dmp file seems to be only encrypted user databse but it can be crypted back up file.
How is possible do complete backup of current machine (user database and system config)? Is it possible via Gui or has to be done CLI access?After upgrade will be on machine previous config and database or or will be appliance completelly re-imaged?
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Oct 20, 2011
I've been setting up building and testing our new ACS 5.x boxes and I've been running into a spot of bother with the backup restore feature. This most likely due to my unfamiliarity with the tool.
As part of my testing for Backup/Restore, I first backup the data using the Removal and backup tool in Secure ACS View (found under data management. I then confirm that the new FULL backup has been populated my test repository and is available in the restore feature. (also under Data Management) My next step is to create a few test Network Device Groups, Identity groups, and users Then I go back to the restore feature select the Back up file I just created, I also check the box Skip View Database backup before Restore and hit the restore button.
The box goes through the expected steps including a reload. When it comes back up I would expect the test users, groups etc I created after the last backup to be gone as they did not exist at that time. Although I find the opposite is true. Any settings I made after the last backup are still present. I do not have incremental backups enabled.
I essentially want to test a backup of the database of users and groups/rules etc make changes and then restore that database to the previous backed up configuration.
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Sep 4, 2011
I have ACS 5.2 in standalone mode in operation and need not incorporating a second server for high availability ACS, the new ACS is a version 5.1
What should I do first, upgrade the ACS version 5.2 and created the high availability or high availability and get up after the upgrade?
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Jun 6, 2012
Due to some wrong access policy applied in the administration control settings. GUI access is not functioning. So we need to take a backup thru CLI mode using FTP server. I have tried using the backup command in the console & taken the backup using the following steps. But the backup file is less than 1kb. I need the exact Db backup to be taken.
Step 1 Log in to the ACS SE. For more information, see Logging In to the Solution Engine from a Serial Console.Step 2 At the system prompt, enter backup and press Enter.Tip You can enter the following parameters after the command or in response to subsequent prompts: [server] [username] [filepath]Step 3 At the Enter FTP Server Hostname or IP Address: prompt, enter the FTP server IP address or hostname, and press Enter.Step 4 At the Enter FTP Server Directory: prompt, enter the FTP server directory pathname, and press Enter.Step 5 At the Enter FTP Server Username: prompt, enter the FTP server username and. press Enter.Step 6 At the Enter FTP Server Password: prompt, enter the FTP server password and, press Enter.Step 7 At the File: prompt, enter the name that you want to give the backup file, and press Enter.Step 8 At the Encrypt Backup file? <Y or N>: prompt, enter Y to encrypt the backup file or N not to encrypt it, and press Enter.Caution This procedure interrupts the use of the ACS SE for AAA services.Step 9 If you entered Y to encrypt the backup file, at the Encryption Password: prompt, enter a password and then press Enter.Result: The console displays:Backing up now . . .
All running services will be stopped and restarted automatically.Are you sure you want to proceed? <Y or N>Step 10 To proceed, enter Y and press Enter.
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Jan 28, 2012
When I'm trying to make backup in ACS5.1(in log collector node) it gives me the following error:
FullBackupOnDemand-Job Incremental Backup Utility System Wed Jul 13 16:50:23 EEST 2011 Incremental Backup Failed: CARS_APP_BACKUP_FAILED : -404 : Application backup error Failed,I did it via Monitoring Configuration -> System Operation -> Removal and Backup and then "Backup now" bottom.
I tried to restart ACS services through cli (application stop/start) and different repositories (ftp, tftp) but without success.
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Feb 8, 2012
I have ACS 4.2 on vmware machine, everything is working fine. Automatically backup is already set on local machine, but the thing is, i want to configure automatically backup on my file server (ex. \1.1.1.1acsbackup). Even though i have defined the acsbackup folder through map drive but no success. when i define the above string in the backup location directory, it shows an error (no directory exists). How do i configure file server or map drives on acs & save daily backup on fileserver
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Aug 15, 2012
When doing a backup on any of the ACS 5.x appliances by default the backup is encrypted with PGP. What password is used for that? Is it configurable?
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Feb 21, 2012
We have ACS 5.3, and trying to set up sftp backup on freesshd server. SSH connection works, but ACS cannot copy backup file to sftp server, we get following errors:
Acs.MGMT.ACSVIEW Backup failed: CARS_XM_SSH_CONNECT : -306 : SSH connect error
FTP backup works fine.
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Apr 5, 2011
I am not able to backup ACS 5.x server by means of SFTP protocol. We use ACS 5-2-0-26-2. My configuration of repository is:
repository SFTP
url sftp://x.x.x.x/home/user
user user password hash 455ad
command 'backup acs01 repository SFTP' does not work and I receive the following error message on ACS server:
%SSH connect error
On my sftp server I can find the following error messages:
Apr 6 06:57:46 CR01 sshd[8561]: Accepted password for user from 10.20.86.72 port 47924 ssh2Apr 6 06:57:46 CR01 sshd[8563]: Received disconnect from 10.20.86.72: 11: disconnected by user
How to successfully performed backup by means of SFTP protocol? Do I need any other configuration settings except repository? Do I need to store my SSHD RSA key to ACS? I am able to copy files using SFTP from other computers, so it seems that SFTP server is set correctly.
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Jul 12, 2011
When I'm trying to make backup in ACS5.1(in log collector node) it gives me the following error:
FullBackupOnDemand-Job Incremental Backup Utility System Wed Jul 13 16:50:23 EEST 2011 Incremental Backup Failed: CARS_APP_BACKUP_FAILED : -404 : Application backup error Failed
I did it via Monitoring Configuration -> System Operation -> Removal and Backup and then "Backup now" bottom.
I tried to restart ACS services through cli (application stop/start) and different repositories (ftp, tftp) but without succes.
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Jan 20, 2013
I had ACS 5.2 ( Evalution License ) setup installed on VMware with patch 11 when I try to restore earlier backup of ACS gives me error "Cannot find acsbackup_instance.log in the backup file"
I am using Filezilla FTP sever for backup transfer.
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Apr 10, 2013
I'm doing a basic setup of ACS 5.3. For now, I'm configuring backup to a local repository
!
repository Backup
url disk:/Backup
!
How can I automatically delete old files? I need to keep only the last seven files.
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Feb 26, 2013
So I've decided to utilize 802.1x on a switch module on a 2901, reasons being for mobility for a laptop and network security.
However, the 802.1x authentication occurs over the VPN Tunnel (over the Internet). What our concern is, what happens if the Internet or Tunnel goes down? I know that 802.1x does not authenticate against the IOS local DB, so what would be another option in case this scenario happened?
There will only be one device authenticating (maybe 2) and they are 2 HP Windows 7 laptops.
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Dec 28, 2012
My connect on demand is not working.Every time i have to go to router web page and click on connect.i tried to talk to the live chat on the website but the answer they gave me is that in e900 the connect on demand doesn't connect to the Internet automatically and we have to go to the router status page and then click on "connect".
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Nov 23, 2012
I have just bought a n300 everything works well except i cant get my sky on demand wireless bridge to work , sky have said all ok, as have my broadband supplier. im told i need to maybe change my wireless settings in router !
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Oct 3, 2011
We are trying to make a restore from the backup done on ACS version 5.1 to a new appliance running ACS5.2 Before doing it I found this note in Cisco ACS user guide:
Note: You cannot back up data from an earlier version of ACS and restore it to a later version. Backup and restore must be performed on the same version of ACS. If you need the data on a different version of the ACS, you can perform an upgrade after you restore the data. Refer to the Installation and Setup Guide for Cisco Secure Access Control System 5.1 for more information on upgrading ACS to later versions.
How should I understand it? This note has conflicting statements. We can't restore to a later version but if you need data on a different version of ACS you can perform an upgrade AFTER YOU RESTORE the data. Doesn't it mean that the restore will still work? How would I do the upgrade to version 5.2 or even version 5.3 that was announced to be released very soon? I didn't find anything on the software upgrade in ACS5.1 guide.
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Jul 27, 2011
We have an issue with View db (Monitoring & Reports) backup on ACS, version 5.2.0.26. We have scheduled incremental backup daily and full backup monthly. Everything has been working well, but since yesterday following errors have appeared, and full and incremental backup stopped working:
Alarm Name
System Alarm [Incremental Backup]
Cause/Trigger
On-demand Full Backup failed
Alarm Details
CARS_BR_BACKUP_CREATE : -405 : Internal error: couldn't create backup file
Alarm Name
[code]....
We use same repository as always. Backup to the same repository works from CLI.
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Oct 30, 2011
After ACS upgrade from 5.2 to 5.3 we have noticed that backup files are significantly smaller in size. For example before the upgrade they were:
285633099 2011-10-23 22:01 Meduza-ACS-111023-2200.tar.gpg
285809254 2011-10-24 22:01 Meduza-ACS-111024-2200.tar.gpg
And after upgrade:
124234429 2011-10-25 22:00 Meduza-ACS-111025-2200.tar.gpg
124234425 2011-10-26 22:00 Meduza-ACS-111026-2200.tar.gpg
What could cause this behavior? How we can be sure if backup files have been regular after the upgrade?
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Apr 26, 2011
I am running windows based acs 3.3 in my lan environment going to be replaced with acs 1120 appliance running acs 4.2.1.15 , ACS 3.3 database has been built upto 4.2.0.124 ,step by step by upgrade process
1) acs 3.3.3.14---> 4.1.1.24
2) acs 4.1.1.24 ----> 4.2.0.124 .
now my database is with 4.2.0.124 dmp file , I cannot upgrade my database to 4.2.1.15 because 4.2.1.15 patch is not applicable & executable on 90 days evalution package of 4.2.0.124 of windows platform .
can i import my windows based 4.2.0.124 datbase directly to my acs appliance running 4.2.1.15.3 ??? , else its requires any step to be done to modify the windows based databse matching to appliance windows verison once .
I could see on appliance under restore settings the following options (restore from 4.2.0 backup file to acs 4.2.1)
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Apr 28, 2012
Although, ACS states its installed, after going through the startup. However when I do show application nothing comes up. When I do a application start acs, %Application failed to start.
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Jun 5, 2013
I've just had to rebuild my ACS appliance with new hardrives but I am unable to register the devices to each I get a system error. I thought it may have had something to do with the rebuilt device not being joined tothe domain but it has now been joined albeit using a different ad account, but still cannot register to primary.
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Mar 12, 2013
I have already set up a lab comprising of 1x2950-24 switch, 2x3750-24T in stack mode and 2x MS Domain Controller with AD 2008 Servers and NPS enabled (Domain level 2008). I use NPS as a Radius Server. I am trying to test the 802.1x framework in two scenarios.
1. I use as client a domain laptop with Windows XP SP3 with the embedded 802.1x MS supplicant. As authenticator use the 2950 switch and as authentication servers I use the two NPS integrated in MS DCs. Everything is working fine as I expected with basic configuration guidelines from Cisco & Microsoft.
2. I use as client a domain laptop with Windows XP SP3 with the embedded 802.1x MS supplicant (the same as before). As authenticator I use the 3750 Stack switch and as authentication servers I use the two NPS integrated in MS DCs (the same as before). I have configured the supplicant for both machine or user authentication in both scenarios. However the client never pass the authentication in the second one. I disconnect and connect the same supplicant in the 2950 switch and the authentication is completed successfully. Getting back to the 3750 stack the authentication failed and the laptop gains network access in the configured Auth-Failed Vlan. I have tried several configuration changes without success. I cannot understand why does this happen. I have made some debugs and I am sending them a long with a partial basic configuration of 3750 stack switch.
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Sep 11, 2012
I´ve implemented 2 Cisco ISE v1.1 in HA to run MAB and 802.x Authentication / Authorization. Using Local ISE DB and Active Directory as an External Identity Source for wireless and wired users and devices. This was working fine 2 weeks ago after finishing installation.
My NAD devices are a Core SW 6500 for wired users (there are no access SW, just the Core for the whole network, its a small office) and a WLC 2405 for Wireless Users.[code].....
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Nov 11, 2012
to backup an ACS 5.3 vm running on ESXi 5.0 our backup admin requested to install vmware tools on the acs server.
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