Cisco Firewall :: ASA 5510 Fails To Boot
Apr 10, 2013
I have a Cisco ASA 5510 with a strange issue. When I power it ON, the following is the status of the front panel LED:
Power is OFF
Status is Amber
Active is Amber
VPN is Green
Flash is OFF
Also nothing comes up on the console. I suspected a Power supply issue and replaced it, but still it doesn't seem to work.I cant open up a TAC as I do not have a Smart Net contract.
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Sep 24, 2007
When I power on our ASA 5510 it just hangs on "Launching BootLoader...".
I've managed to get into ROMMON before it attempts to launch the bootloader and tried to restore an ASA image but it said disk0: failed to mount.I've copied the console output but am not sure if it is useful to diagnose the problem or not (and is quite long)
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Feb 11, 2013
I have a problem when trying to access from a workstation on the internal network to an external FTP server using Explicit FTPS. After the server requires the client TLS Authentication the client inits TLS but the connection is closed by timeout.
I have disabled the FTP inspection on the firewall and I have opened some high ports from the Internet to the test workstation (ACL and NAT rules), but without results.
If I try to connect from a workstation to the FTP server using a direct Internet connection I can access the FTP server without problems, so I think the problem is in the ASA.
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Apr 11, 2011
My PC Info: Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista� Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5850 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 3450 , 256 Mb
Hard Drives: C: Total - 305242 MB, Free - 252510 MB;
Motherboard: Dell Inc., 0F700C, , .8QQVVG1.CN4864388L1948.
Antivirus: Norton Security Suite, Disabled
So I am having issues connecting to the internet. I can connect during safe mode but not on normal boot. I ran a diagnostic and it said that the IP Gateway failed. I read a previous post and did the command promp "ipconfig/all" and this is what it said:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:UsersEbony>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ebony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid[code].....
I have norton, and have recently run Malwarbytes, Microsoft Malicious Removal Tool, and Dell PC Tune Up
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Mar 31, 2012
We are using a 5510 and have issues trying to use VPN with full tunnel to connect from inside the firewall to a customer site. I don't seem to have a problem when using split tunnel profiles. How would you troubleshoot this?
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Aug 9, 2010
I am trying to customize a web VPN portal on my 5510 but I get errors whenever I try to add a customization object. Running ADSM 6.1(5)51 on ASA 8.0(5). The error I get when I try to apply a newly created customization object is:
[ERROR] export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile2090698426 export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile2090698426 ^
% Invalid input detected at '^' marker.
[ERROR] import webvpn customization test disk0:/tmpAsdmImportFile2090698426 % copying 'disk0:/tmpAsdmImportFile2090698426' to a temporary ramfs file failed
[ERROR] delete /noconfirm disk0:/tmpAsdmImportFile2090698426 %Error deleting disk0:/tmpAsdmImportFile2090698426 (No such file or directory)
Tried revert webvpn all but I get error on that as well:
Result of the command: "revert webvpn all"
%ERROR: ifs_rm_dir_rec: unknown type of file `disk0:/csco_config/97/customization/86D3828A0A0EB0FFA3B55870AAA43E4F'
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Jun 24, 2012
I have an ASA 5510 running ASDM 6.4(9) and Cisco Adaptive Security Appliance Software Version 8.4(4)1.I am trying to configure for the first time and I am accessing the ASA via its Management Interface.I am successfully able to connect to the device and get to the Cisco ASDM 6.4(9) page.When I try to run the startup wizard, a couple of prompts displays up to the point where the java applet runs and aks me to enter my IP, username and password.As it is a new system, password and username is blank so I enter and I get a message saying "loading software from cache" which later changes to "software Update completed" and then nothing happens.I am running MacOSX 10.7 Lion, Java version 1.6.0_33.I did try and run this on a Windows system and i was able to load the interface.
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May 9, 2011
I'm having an issue, with an WS-SVC-FWM-1-K9.
The card doesn't boot properly, it tries to boot, but after a while the 6500 puts it in shutdown.
I've noticed that it has 2 RJ45 ports in the board, I've plugged my console cable, but i only get characters with the default serial configuration.
Any information about the port configurations? Is the port "PC Console" the correct one?
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Jul 29, 2010
My ASA5505 is not boot up. I did upload ios from rommon mode with tftp and tftpdnld.It is uploaded successfully after reboot it stopped at cisco logo sing.
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
I deleted old ios and upload new but look same.
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Feb 22, 2012
how to upgrade a Cisco Pix 525 boot rom from 4.0 to 4.3. Is it a physical chip or software upgrade? Is it needed to upgrade to latest IOS on Cisco Pix 525 to 8.0. Where can I find more information on it?
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Dec 20, 2012
I have 7604 router with FWSM module in module 3.First of all the FWSM CF has been damaged, not physically. I bought the new same compact flash (size, partnumber, etc.). Downloaded the software 3.2 for FWSM, and ASDM from Cisco website. I realized that the procedure of creating new CF for FWSM is quite diffucult: creating 1-5 partitions, where 1 - is MP, and 4th - application partition. According to cisco documentation - the default boot partition is the 4th, so I partitioned from 7604 the CF into 4 partitions (partition disk1: <1-4> maximum) and copied the software and ASDM to the 4th partition (disk1:3:). Removed the CF from the router and put it into the FWSM module.
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May 1, 2011
I have an ASA 5505 that I was updating from frimware 8.04 to 8.41. Anyway, I went through the update procedure half-asleep and accidentally deleted the boot image right after I installed it (I used the CLI and put in the command del asa8*.bin then just hit enter a bunch of times, which of course means I deleted the old firmware too).
So now whenever I power up the ASA, I get the "Could not find boot file" error. Is there a guide somewhere that tells me how can upload another boot image to the ASA and set the ASA to boot it from teh ROMMON prompt?
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May 8, 2011
I have a problem getting my ASA 5520 boot properly. I first though of a flash problem and did a flash erase in ROMMON, then it brought error 15 during boot (No images found in / Error 15: File not found). I then TFTPied and image from Rommon, when done loading the image and start booting, the system hangs and nothing else. Attached is the screen I got on my console during boot up. BTW, the system was in the same state before I undertook any of the above actions. I don't have a service contract, so I can't contact TAC.
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Mar 28, 2011
The FTP server log shows no hits, from 192.168.1.4 I can telnet to 5505 no problem.
Doing everything on inside interface eth0/1, ftp server shows up and arp table of 5505 has correct mac for 192.168.1.4
ciscoasa# copy ftp://bob@192.168.1.4/asa841-k8.bin disk0:
Address or name of remote host [192.168.1.4]?
Source username [bob]?
[Code]...
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Aug 27, 2008
Is there a way to trigger stateful (or stateless) failover on ASA 55xx (8.0.3) when there's a failure on the IPS unit? I understand the fail open/fail close and its application on a single firewall, but the better solution for an IPS failure in a redundant pair would seem to be a stateful failover to the other ASA, and I don't see that as a documented feature.
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May 31, 2012
I am having issues with monitoring our Cisco ASA5505 devices with "SolarWinds Orion NPM 10.2" through the use of SNMPv2. On some devices we see that SNMP polling stops and that the ASA's interfaces would show up as unknown - usually when the link to the device goes down/up or after a random ammount of time. At that point SNMP polling data is no longer updated and all we can rely on is ICMP for device status. I can resolve the issue by restarting the remote ASA OR restarting the SolarWinds server after which polling resumes. We are only seeing this behaviour with our remote ASA's.
Our setup is as follows:
Head End: Cisco ASA 5520 [ASA 8.3(2)]
Remote: Cisco ASA 5505 [ASA 8.3(2)]
I have found a SolarWinds article listed below that possibly identifies the issue that we are having but am not sure where to start.
[URL]
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Dec 12, 2011
We have ASA 5540 with 8.2 SW. We are trying to download a file (3 MB pdf) from https session which fails if done behind the firewall. In case, the client bypasses firewall, the file gets downloaded as usuall. Interesting thing here to note is that when client is behind the firewall, its takes a long time to download the file and the file size always 312 Bytes, of course its a corrupt file.
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Jun 6, 2011
The client is only interested to have one-WAN(MPLS) and One internet circuit with Dual ASA5510 primary/failover configuration. In the event primary firewall fails, there is no direct WAN/internet connection to failover firewall. I beleived that to mitigate the issue, I needed to add a layer 3 switch , and have each circuit (MPLS/Internet) or (modems/routers) connect to a L3 switch. L3 switch will do the vlan based routing based on the state of firewall. ? am i correct? The client want automatic failover to secondary firewall in the event the actual firewall failed without impacting the day to day business.
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Nov 6, 2012
I have CISCO pix, version 525, today while trying to save the config, I am getting below error
GPRS-PIX# wrBuilding configuration...no memory available
Error executing command
[FAILED]
Cisco PIX Security Appliance Software Version 8.0(4)Device Manager Version 6.1(5)51
Compiled on Thu 07-Aug-08 19:42 by buildersSystem image file is "flash:/pix804.bin"
[Code]....
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Feb 6, 2013
I have an ASA-5505 which I have been managing using ASDM from a PC and a Mac.I just happens that the Mac has not been used in a little while and when I tried to use ASDM on it, it fails.I've had a trawl through various posts and release notes (after updating various components in the process, incl Java with all the diabling/security updates of late) but am still having the problem and this is where I'm at:
- the ASA runs v8.4(2) and ASDM 7.1(1)52
- release notes state that ASDM 7.1 should work on Java 7 on Windows 7 and MacOS 10.7
- ASDM starts fine on my Windows 7 PC running Java 1.7.0_13
- I am also running Java 1.7.0_13 on MacOS 10.7.5
- on MacOS, ASDM starts, asks for credentials, download/refreshes the cached app... and then crashes with the following exception message:
The root cause of the issue seems to be that a Java class called apple.laf.AquaTableHeaderUI is not found..Now, I don't know much about Java, but that seems to be an Apple UI related class - I presume that it would be good to use this to give ASDM a more native look and feel, but why on earth is there no fallback? or am I missing something?
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Jul 8, 2012
I want to set-up a HA for ASA5510. I wanted to design the network to achieve HA. I am attaching the present set-up of the network. At present, I have 2 ISPs connections terminating in ASA5510. The configuration is done for failover in ASA5510.I have another ASA5510 and want to use it for HA. I needed to know the design for the set-up. I want a stateless failover since the amount of traffic is less. I don't have any ISP routers in the present network. I suppose I need 2 routers for HA and couple of switches. One more question is that, as there are SSL VPN users, is there any way for the users to not get disconnected when one device fails.
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Nov 1, 2011
I have an ASA 5520, currently running version 7.25-k8. I'm preparing for an upgrade to version 7.25(4), so I transferred the software code (obtained via Cisco download) to the firewall vis SCP. I then issued the "verify flash:asa725-k8.bin" and it fails. It comes back with the error that the CRC did not verify, Data Integrity has been compromised". My first thought was the image did not copy correctly, so I deleted it and transferred it again. I got the same error. Then I decided to run a verify against the actual current code that was running on the firewall, and it came back with the same error. I don't understand what the problem is. I don't tend to think it's an SSH key related problem, as the method I use to access the firewall is via SSH and I have no problems. Worth noting,this firewall is part of an active/standby pair, and I observe the same behavior on the failover unit, it fails to verify.
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Mar 9, 2011
We are using an ASA with 8.4 in transparent mode. Connection fails when a host on inside tries to connect to a server on outside. This server uses mac-address 0100.5E00.0000 to load balance but replies with real mac-address.Firewall logs "Deny TCP".ARP inspection is disabled.
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Sep 1, 2012
I tried to remotely access my disk connected to the USB port of the EA4500 and it failed until I disabled the IPv4/IPv6 SPI Firewall options. Surely, the firewall should not block the router's own FTP server!
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Feb 26, 2013
I have some problem with the ASA 5510 ver 7.0(6). My manager wants to keep this as backup. tried lots of things but still users not able to access internet nor can i ping anywhere.For example when i ping 4.2.2.2 i dont get any reply.The runing config is below for ur ref :
HQ-ASA-01# show running-config
: Saved
:
[Code]......
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Feb 5, 2012
I need to create a firewalled segment that not only separates hosts from general population, but also from each other. The solitary confinement of firewalled segments.I know that I could create a bunch of sub-interfaces, one for each host or group that needs to be isolated, but I'd really rather not have to do that if possible. 1) It could become a management nightmare between ACLs and sub-interfaces and 2) it's a waste of IP addresses.s there any way that I can create a bunch of separate VLANs behind the firewall and have them all terminate at the firewall, using a single firewall IP address for the gateway?
VLAN 1 - hosts 1.1.1.5 and 1.1.1.6VLAN 2 - hosts 1.1.1.7
Firewall DMZ Interface - 1.1.1.1VLAN 3 - hosts 1.1.1.8 and 1.1.1.9
This way, the hosts are isolated and can't talk to each other unless they're on the same VLAN.I'm working with an ASA 5510 running 8.2.4(4).
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Jun 22, 2011
I have a ASA 5510 firewall with CSC module and Security Plus license for CSC module.Will you tell me how to configure my firewall to send emails to particular mail ID when someone login into the firewall or any virus attacks from outside.
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Apr 24, 2012
We were having a discussion of ios firewall vs. asa for smaller clients(less than 50). On using ios firewall(zbf or cbac)and an asa 5505/5510. One of the arguments brought up on using ios firewall on the router is that a router will do an ip sla failover. I have configured a number of isr's for this and i know it works good.
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Oct 20, 2012
I would just like to to open UDP port 123 in the ASA 5510 Firewall so that our Primary Domain Controller could use this port to sync time with an external time source. We have already added an access rule for this port under the firewall configuration in ASDM 6.4 and this port was also allowed in the inbound and outbound rule of the PDC's Firewall but it seems that it was still blocked.
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Nov 15, 2012
I am quite new to firewall, in my company one asa 5510 firewall is there.I configured inside, outside, dns, dhcp and nating.I need to config bandwidth limit (1Mbps) for inside port and I restruct like facebook, youtube and pornsites..And I heard that some subscription is required, really is it required?
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May 21, 2013
I have an ASA 5510 in a live environment. Up til a short while ago I could access this via the ASDM and ssh. However I can no longer connect to it via eithier. When I access It via SSH I get a disclaimer saying the following
*** You have entered a restricted zone! Authorized access only!!! Disconnect immediately if you are not authorized user! ***
It then cuts me off.
When I try to access the ASDM I get the following
The firewall is running all its services without a problem and I can ping the device without any issues. Also none of the config (to my knpowledge has been changed). I set up a console session and http server enable is still there with
http 192.168.200.0 255.255.255.0 inside
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Nov 21, 2011
I have just configured identity firewall on our ASA 5510.I have 3 nodes that authenticates against Active Directory, using the Windows Server 2008 R2 builtin Network Policy Server: A laptop, a stationary PC, and a Android Phone. All 3 nodes are authenticated using the same user/password.
Now, in ASDM -> Monitoring -> Properties -> Identity -> Users, I can see two of the nodes with my user name attached to it, namely the laptop and the stationary PC.But not the Android phone.
Then it dawned on me. To set up the ADAgent properly, you have to apply 2 group policy entries. Unfortunately, those 2 entries are applied to the Computer Configuraton part of the Group Policy.This means that your COMPUTER has to be a member of your domain for USER IDENTITY to work.So my Android phone and other nodes not a member of the AD Machine Store will never be detected by identity rules, and can roam the network free.
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May 14, 2012
I'm trying to install an ASA 5510 transparent firewall using ASA version 8.4(3)9 but I don't understand how traffic will ever pass through my firewall if both interfaces are on the same sub net(V lan) as the host and it's default gateway? The reason I'm doing this is were installing UAG (or Direct Access) and the UAG appliance need to have public IP's but still be behind a firewall (see attached diagram).
Looking at the documentation (which all seems to be for 5505's running 8.2) it almost seems like i need to have the transparent firewall 'in-line' to the ISP router?, but this router services another IP address range on another v lan for other (routed) firewalls (not shown on diagram) so putting it 'in-line' is not possible. Surely this can't be the case can it? If not how is it supposed to be cabled up and configured so packets go through the firewall?
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