Cisco Security :: Add Smartnet Contract Numbers For Asa 5505
Apr 29, 2012
I have bought 2 new ASA5505 with SmartNet contract. I already have my 2 SmarNet contract number. Now I want to add these 2 contracts to my TAC account, so I can have support for my 2 new products. My TAC account already have 1 SmartNet contract for another device I have.What is the procedure to add my SmartNet contract to my account?
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Jun 11, 2012
We purchased an ASA 5505 (ASA5505-BUN-K9) and more recently purchased the license to upgrade it from 10 to 50 users (L-ASA5505-10-50). I would like to provide remote access to users via AnyConnect - specifically, AnyConnnect on Windows plus the iPhone/iPad and Android versions. My understanding is that I should purchase the Anyconnect Essentials (L-ASA-AC-E-5505) and Anyconnect Mobile (L-ASA-AC-M-5505) licenses. Is this correct? If I do this, how many simultaneous remote access VPN connections (via Anyconnect clients) will the ASA then support?
Further, we did not initially purchase Smartnet with this device, but I would like to do so to gain access to software updates. Is there a site or document where I can locate the SKU #'s for Smartnet contracts that would be appropriate with our device?
The output of "show version" is below:
Cisco Adaptive Security Appliance Software Version 8.3(1)
Device Manager Version 6.3(1)
Compiled on Thu 04-Mar-10 16:56 by builders
System image file is "disk0:/asa831-k8.bin"
Config file at boot was "startup-config"
[code]....
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Oct 14, 2011
I have an ASA 5505 with status light solid amber color. It is under SmartNet.I'd like to know Cisco will replaced this device with new ASA5505 or upgrade one?
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Feb 1, 2012
I run a website for a local football team using Serif Webplus X6. On uploading the weekly updates of the site the process seems ok for a few minutes with progress bars showing uploading of files but then it all stops and I have to reset my wireless network adaptor 1703 and it continues but I can't just leave it to work on its own. Device manager says that the drivers are up to date but I'm fed up with having to nurse the adaptor. This didn't happen with previous computers.
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Apr 2, 2013
I have AT&T Uverse and VOIP. I can receive calls but when I try to call out many local numbers and 800 #'s I get a busy signal. I called AT&T and they said everything looks ok to them. Could this have anything to do with Windows firewall or modem settings?
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Feb 27, 2012
I've got the following licenses installed.
LMS4.0-750 devices.
If I now buy a software support contract for the above will that also entitle me to a free upgrade to LMS 4.1-750 or will I still need to buy a upgrade license.
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May 2, 2011
We just bought smartnet for our cisco 5510. How should i activate this support and get the benefits.
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May 24, 2011
I have a ASA 5505 that I test with which originally came with the Security Plus license. I recently erased flash and loaded the latest asa841-k8.bin version of IOS along with asdm-642.bin. Everything booted fine and came up as it does when freshly wiped however I noticed that i was now only running a base license. If I issue the sh activiation-key command, I noticed the following messages (full output is at the bottom):
The Running Activation Key is not valid, using default setting
......
This platform has a Base license.
......
Failed to retrieve flash permanent activation key
Did I somehow kill my Security Plus licensing when I did the erase flash? If so how do I recover it?
ciscoasa# sh activation-key
Serial Number: JMXXXXXXHU
Running Permanent Activation Key: 0x00000000 0x00000000 0x00000000 0x00000000 0x00000000
The Running Activation Key is not valid, using default settings:
Licensed features for this platform:
Maximum Physical Interfaces : 8 perpetual
VLANs : 3 DMZ Restricted
Dual ISPs : Disabled perpetual
VLAN Trunk Ports : 0 perpetual
[code]...
This platform has a Base license.Failed to retrieve flash permanent activation key.The flash permanent activation key is the SAME as the running permanent key.
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Oct 7, 2012
can't find SmartNet coverage for AP2602I
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Mar 11, 2011
I would like to add a second mifi 2200 to my current contract. (Same phone # & same bill.) That way I can use the second one while I'm on the road & my wife can use the first one at home!
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Apr 13, 2013
I am trying to find the part number for the Cisco SMARTnet Maintenance 8x5xNBD for the Cisco ASA5510-SEC-BUN-K9. I browse cisco website, tried dynamic config tool, forums etc but no luck.
1: How to know the part number for it.
2: Which tool can be used to find smartnet or other Maintenance details/partnumbers
3: Is there any specific tool other then Dynamic Config to generate BOM.
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Mar 27, 2012
my company just ordered fornew LMS release and exactly needed the support to open TAC's .I searched but couldn't find the part number for this,some one send me this part number CON-PSUS-LMS410K9,I searched but I could not find anything usefull.
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Mar 8, 2013
I currently have 2 5505 SEC BUN as Primary/FO Firewalls and I am considering purchasing the ASA5510-AIP10-K9 for use as a dedicated IPS device. Looking at url... I see that for service updates, CON-SU1-AS1A10K9 is available for this product, providing "IPS Signature and Engine Updates" and "OS Updates."
It is my understanding that in the ASA5510-AIP10-K9 there are 2 OS:
1. ASA OS
2. AIP SSM-10 OS
My question is: Are both the ASA and AIP SSM-10 able to receive "OS updates" with this service contract? Essentially, I want to make sure that when I submit by budget, there isn't another contract that I also need.
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Oct 23, 2012
I have a Cisco AIR-WLC2006-K9 in my Cisco lab where I work on my Cisco skills, I recently had the need to update the software on my WLAN controller but his is according to the website only available with a service contract. On trying to get a service contract I found that the device is EOL and EOS and ths no serrvice contract can be purchased for this device and hence no ability to download software for it. So here is my question, when a device is EOL and OES and service contract can no longer be acquired for a device why does Cisco not either open these up for download AS-IS or provide some kind of agreement for people like myself who have moslty EOL and EOS equipment in their labs where we can acquire the needed software to keep our skills sharp in an affordable way ?
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Jan 29, 2013
I've had this dsl modem for a couple years now and have always to my knowledge been able to use it via only one ip number.i've been streaming video using webcamxp and other software/.today my modem began acting stupid by disconnecting once an hour and if I shut off pc of at all,i wind up having to manually reset the modem by unplugging it for a few seconds and then back in again.i eventually noticed that while the webcam is streaming video ,my lan connection on the pc shows the ip number i'm familiar with while my dsl modem shows one that's new(so to speak)..so I entered both ip numbers in to the webcamxp and found that the modem streams using either ip number..if I go to the what's my ipnumber site,it will display whichever number I have entered in to the webcamxp software//.is it normal for a modem to use 2 numbers as I don't believe this has occurred in my case before.i'm wondering if it has to do with the modem suddenly disconnecting now and then and too,having to reset it everytime I boot.i have att dsl ,no live landline just dead phone cord from the modem to the wall.
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Aug 17, 2012
How to get any numbers regarding performance for acs v.5 ? I have looked through the documents but couldnt really get any idea. Especially in a WLAN environment - how many clients can use one appliance as primary without putting the primary under strong load ?
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Jun 27, 2011
I have ASA 5505 that has two inside security level 100 interfaces and an outside interface.On the inside interface we have corporate domain subnet with DC and 30 hosts. On the inside2 interface I have few servers that runs specific application important for our business needs, and dumb terminals that are connected to them.I have a laptop user that periodically needs access from our corporate vlan1 to one of the servers on inside 2 vlan via remote desktop or some other remote viewer client,so he can view reports etc.I have enabled same-security-traffic intra-interface command and added nat exempt command pointing specific laptop host machine to that specific server.
Now my main concern is regarding security. This user carries his laptop home, browses the web, puts USB memory, and you can imagine how this machine is susceptible to all kind of malicious software. Inside2 vlan is very important and until now it has been a very secure environment.This is no longer the case since all traffic between this inside sec level 100 vlan host and corresponding inside2 sec level 100 server is now allowed because of the enabled same level interface traffic and nat exemption rule. Do I have another solution that would allow communication based on just a tcp port number for this host? Something like port forwarding from outside to inside Vlan interface?
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Oct 23, 2011
I save the configuration in the ASA 5505 using write memory or using copy run start but whe i unplug the power cord and plug it back in the ASA gets its factory default configuration.. then what i do is a copy start run to get the configuration active..
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Nov 18, 2011
i have asa 5505 adaptive security plus. and i have only 3 vlans . outside , inside , DMZ restricted.so it's working fine but i want to connect to my inside another private network, or do i need to buy License.and how i can activate the license key.
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Jul 3, 2011
I have got a working 5505 running 8.3.1 firmware and 6.3.1 ASDM.I have now purchased a second unit and ensured that both units are running the same firmware levels etc.
I have via the ASDM created a backup of the working units configuration, and now i want to load this configuration onto the second unit.I have connected the consiole cable up to the second unit and tried pasting in the contents of the configuration file but no joy.I want to ensure that my configuration will work on this unit before i configure the two units in Active/Passiove configuration.
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Apr 5, 2010
I have an ASA5505 with Security Plus license so I can have many interfaces (not 2 + 1 limited DMZ like in base license)
I have 2 VLANs.Is it possible to use one ISP for VLAN 1 and other for VLAN 2 ? Is it limited to 2 ISP's or can have more ?
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Dec 21, 2012
I try to configure my CISCO ASA 5505 for remote access vpn, and I encounter the following issue : Secure VPN Connection terminated locally by the Client. Reason 412: The remote peer is no longer responding. [code]
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Feb 15, 2012
I used my Pix config to setup the ASA 5505.Everything seems to be right. I used ASDM to view settings and it seems right. I am missing something minor, but I am going blind looking at it.
I can remote into the network from outside, but internatlly I cannot get out of network. No internet or email is passing through.
: Saved
:
ASA Version 8.2(5)
!
hostname textasa
domain-name testcorp.com
enable password 579oWRzSY5syo9yt encrypted
passwd 579oWRzSY5syo9yt encrypted
[code]....
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May 9, 2011
I have a ASA 5505 which stops pretty early in the boot sequence.
This is all that shows up,
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45
Low Memory: 632 KB
[Code].....
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Jun 1, 2011
I have had the ASA 5505 set up for over 5 years, no problems. For some reason there is one website that my users cannot access. [url].... (173.161.122.9). Why it is being blocked.
[code]....
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Feb 19, 2013
I still can't access ASDM. I deleted the old ASDM versions and upgraded to ASDM 7.1(1)52 which shows compatible with ASA 8.2(1). I'm on an inside NAT address connected to Eth 0/5, 192.168.1.5/24. I can ping and SSH to the FW but no ASDM. Following is passing traffic and everything else works just fine.
JEREMY-ASA# show ver
Cisco Adaptive Security Appliance Software Version 8.2(1) Device Manager Version 7.1(1)52
JEREMY-ASA# show run asdm
asdm image disk0:/asdm-711-52.bin
no asdm history enable
[Code]...
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Apr 22, 2012
I am new to networking and configuring a ASA 5505. I have one public IP and would like to know if I can Nat this ip to 2 private IP addresses. Both addresses will be passing similar traffic.
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Jul 27, 2011
I have a little experience in LAN management, solving basic connectivity issuesHowever, I am not strong theoretically. Particularly, when it comes to OSI reference model,I feel like I have understood the funda, but at the same time, I get lost, here and there,This is regarding the steps or processes involved, when one PC sends an email to another in a network,When I compose an email and hit enter, this is what I have understood.Each layer, starting from the application layer, passes the data and the control information to the layer below it, until the lowest layer is reached, from where, the actual transmission takes place via the physical medium.What are port numbers? How and when are port numbers chosen? Who takes the decision in choosing them?
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May 7, 2013
I am in the process of implementing 750 Cisco Access Points acros the business. I need to make a note of the serial numbers and Mac addresses for our inventory before I get these configured and sent out to their relavent destinations. The AP's have have arrived in boxes of 10 (75 boxes). The sticker on the box with the barcode is either covered with a postage sticker, ripped, or my scanner will not scan it becaise it is too small. There is a sticker with the serial bundle which is larger and therefore scanable. Is there a way that I can scan this and get the MAC address and serial number.
I know that this is not a technical question but I don't want too spend the next 3 weeks opening 75 boxes and removing each AP individually and recording it.
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Sep 7, 2011
I want to know, if it is possible to create multiples BGP AS Numbers on a ASR1K6 Router or ASR9K6 Router.
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Jun 13, 2011
I have a monitoring rule that checks the number of connections on the firewall using the following command: show conn count
My results are always between 3,000 and 9,000.A while back, I had an issue where all 130,000 connections were being used up. I configured a service policy to limit the number of connections between any two end points.
I'm monitoring the error logs and I'm noticing that my connection limit rule is being triggered on a regular basis. I receive the following message.Per-client connection limit exceeded 20000/20000 for output packet from x.x.x.x to x.x.x.x on interface outside
I'm confused as to the difference between the connections limited by my rule and the connections shown by "show conn count". why I never see any connections higher than 9,000 using "show conn count" yet I am seeing alerts stating that the firewall has reached 20000 connections?My firewall is an ASA5510 running.
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Nov 26, 2011
I would like to block IP numbers. When I tried with one the router festively walked straight through it!
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May 7, 2012
How can I achieve this. I am obviously a novice cisco user and really fight my way around. I just want to grant access to a vendor to connect to his vpn. What ports need opened and what else do I need to do?
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