Cisco Wireless :: 3502 Not Joining WLC?
May 12, 2012
There are a total of 25 Cisco 3502 APs installed. 24 APs were discovered except for 1 AP. I run SH CDP NE on the switch and the AP was discovered by the switch but it does not have an IP address. On the output of the SH CDP NE DE, I noticed that on the AP that is not joining, the Platform is "cisco AIR-SAP3502E-E-K9" while the APs that joined the WLC, the Platform is "cisco AIR-CAP3502E-E-K9". The software versions are also different but this could be because the WLC already upgraded the IOS when the APs joined.Why is the Platform "SAP3502E" for the AP that did not join.
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Nov 14, 2012
I have a Cisco Wireless LAN Controller AIR-CT5508-K9 running Software Version 7.0.98.218. This WLC has registered ten AP model 1240.Now I have configured fiive CAP3502 with static capwapp commands, when I connect the CAP-3502 in the network, in the WLC I see the status "downloading" then the CAP restart, and the console show the message *Mar 1 00:15:39.033: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER, and never the CAP3502 is registered in the WLC. [code]
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Feb 8, 2013
i have 2504 controller with 7.0.116.0 software and some 3502 APs. I also using 5 APs now and few days ago I bought some additional 3502 APs and I can't get them connected to the controller. My company admins decided to using DNS controller discovery instead of using DHCP option 43. I'm connecting APs to access ports of Linksys switches and APs not in the same subnet as ap-manager interface of controller. AP succesfully get IP and DNS from DHCP and could ping cisco-capwap-controller. However, I have such messages.
*Mar 1 00:12:32.014: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.Not in Bound state.
*Mar 1 00:12:40.533: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.
I can succesfully ping controller from AP AP30f7.0d2e.9a58#ping cisco-capwap-controller Type escape sequence to abort.Sending 5, 100-byte ICMP Echos to 10.23.16.30, timeout is 2 seconds:
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Apr 2, 2012
Just a basic question regarding MAC based authentication of AP with ACS. The scenario is - If I have a ACS installed and I want all my Cisco 3502 APs to be authenticated on MAC basis via ACS. I know that AP mac is used as a username and password at ACS so that whenever we plugin the new AP in the network, it gets authenticated via ACS first and if the AP is authorized to be used in network then only it gets the IP address from DHCP.
My question is - What will happen, if the AP is connected in local mode on a remote location and the WLC, ACS & DHCP are in Data center. The traffic coming from remote location will pass through the Remote-site router and during that pass, it will remove the source mac address of AP and put the router interface MAC address as source, so how will the ACS authenticate the AP in that case.
When working in a LAN I know its possible, but how will it work over the WAN.
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Mar 15, 2012
Using WISM with 7.0.220 and 1240 and 3502 APs. Just found that some of our 3502 AP didn't enbale their clean air and CDP when installed. This only happened on a few new APs. But the area these APs where we seem to have had a few problems with PCs. The only PCs effected where Computer On Wheels (COWs), Dell 780 Desktop with a Cisco Wireless Card.
Using an interl wireless card and others in thes areas worked.Once I enabled the CDP and Clean Air, the COWs worked.My question is with the APs not having CDP enabled, could this affect the cisco wirelss card in the COWs?
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Oct 7, 2010
I have a Cisco WLC5508 controller which I recently upgraded to software 7.0.98.0 because I tried to add a Aironet 3502 and it gave me an invalid software. After the upgrade this is the error I get from the AP when I try to add. [code]
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Jan 27, 2013
Our newly installed WAP's are constantly downloading code and seem to lose contact with our wism 1 version 7.0.235.3, causing them to restart the downloading process, over and over.
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Jan 31, 2012
We have a secure ssid and a guest ssid. Is the a way to prompt for a single username and password and if that name is guest it will automatically connect to the guest ssid? If active directory user and password it will automatically use the secure ssid? we are using Microsoft NPS/Radius, 3502 ap's, and 5508 controller.
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Aug 9, 2012
I found the 3502 waps are plenum rated, I found the cable on the antenna are plenum rated, but are the antenna plenum rated?
AIR-ANT5160NP-R?
AIR-ANT2451NV-R?
AIR-ANT2460NP-R?
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Jul 5, 2012
I have one 5500 and about 15 Cisco 3502 APs.
The problem is that one of the clients loses the connection to the network time to time ,The error in the WLC logg is
*Dot1x_NW_MsgTask_0: Jul 06 17:42:38.934: %DOT1X-3-INVALID_WPA_KEY_MSG_STATE: 1x_eapkey.c:843 Received EAPOL-key M2 msg has invalid information when mobile is in START state - invalid secure bit; KeyLen 24, Key type 1, client 00:21:6a:af:be:70
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Oct 19, 2011
I have got a 3502 setup and functioning in Office Extend mode. I have found one issue though. I have to set the checkbox on the my Management Interface to Enable NAT Address and put the external address in the box. Once this occurs no internal APs can join the controller.
Need setting this up with a single controller behind a router and not having to set the NAT Address for the Management interface? Should I setup a second interface on the controller to be for external management?
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Mar 5, 2013
I have a 3502 AP that I am attempting to set back to factory default including clearing the username and password. It is going to work off of 4400 controllers. I have read numerous documents no how to clear the config and password but so far nothing has worked. I can get it into ap: mode but not sure what to enter here. When I do a dir there doesnt seem to be any files. It will pull an IP address via the local router but cannot communicate with WLC.
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Feb 7, 2013
I am trying to configure a 1242 or 3502 WGB with PEAP. There is not ACS server involved as Windows RADIUS is used. I can get the WGB to work with OPEN Authentication but when I attempt to add in the authentication/security piece I get "no association." Below is my current config. The WLAN is set to use WPA/WPA2 802.1x + CCKM.
Current configuration : 1812 bytes
!
! Last configuration change at 00:56:39 CST Tue Mar 2 1993
version 15.2
[Code].....
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Sep 25, 2012
We have installed a number of Cisco Wireless 3502-07 in China and i can not get the Clean Air Oper status to change to UP. At the meoment i have ERROR. I have have tried to disable and enable the the Clean Admin Status from the Access Point 802.11b/g/n and then select the AP and change configuration.
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Oct 24, 2010
I am trying to locate the radiation pattern for a 3502 with an internal antenna. We have some high ceilings so the elevation pattern could impact our placement strategy.
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Mar 2, 2012
I bought a used Aironet 3502 (air-cap3502i-a-k9) on craigslist last week and the seller said it was set up for autonomous mode. It has ap3g1-k9w7- tar. 124-25d.JA, which does allow it to run without a controller. I know it's not the latest version, but without a service contract I'm unable to access the latest firmware. When I go into the web management console, it only shows wireless N, without letting me enable A/G. The product sheet shows it should do A/G/N - is this just a byproduct of putting the autonomous ios on a 3502, or am I missing a setting somewhere to enable it?
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May 20, 2012
I recently upgraded our controllers to the latest version 7 software, as I read this was one of the requirements to get them to connect. But I am not having any luck getting into a controller. Normally I plug them in to the network, they pop into the controller listed as something like AP5057.a844.xxxx and then I can finish configuring them, but a static IP on them, etc. This is the first of this model AP I have tried to deploy, so I am wondering what is different with these. or what I might be missing in the default config in the WLAN controllers. Niether of which are set to "Master" either.
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Jul 30, 2012
We have been deploying 3502 APs remotely to locations with full T1s that backhaul to where I sit at HQ. Both the foreign and anchor controller are here at my location.
I am seeking to rate limit per user the bandwidth each client will get on the guest internet ssid. As you know this traffic is encapsulated in capwap between the AP and the controller so I cant use a standard ACL on the switch or router.
We are trying to keep the guest internet access usage in check on the T1 at any given site so the other ssid's & local lan traffic is not overly competing for the bandwidth.
I found the place to edit the default profiles in the controller but the documentation really isnt clear on best practices.
So I put it to you my fellow wireless engineers to suggest how you are implementing bandwidth management on your wireless guest internet.
Oh and here is my hardware & software levels.
5508wlc - forgeign
4402wlc - anchor
Software Version7.0.230.0
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Jul 1, 2012
Customer has got a 2 x 1552AP that wont join a WLC.
This is the debugs from the WLC. Customer cant console to AP to capture as its up in the roof so not easily accessible. why the AP wont join? Date/Time are fine on the WLC as is the region.
*spamReceiveTask: Jun 28 13:45:26.612: 2c:3f:38:be:23:c0 DTLS connection not found, creating new connection for 172:16:2:1 (57918) 172:16:0:1 (5246)
*spamReceiveTask: Jun 28 13:45:27.243: 2c:3f:38:be:23:c0 DTLS Session established server (172.16.0.1:5246), client (172.16.2.1:57918)
[Code]....
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Apr 17, 2013
I had problems joining a 1131AG AP to a "new" 5508 WLC with 7.4.100.0 running. This AP has been connected to a, for me unknown controller for years. Now the customer wants to move this AP to a newer 5508 controller with 7.4.100.0 We [URL] could not get this AP to the controller connected. Now I have this AP on my desk. I have a 5508 (7.4.100.0) as well. I connected the AP to the same network as the WLC Management -> AP did not connect, tried to download the "new" IOS but didn't seem to work, same as already in the old tread. So I tried to login to the AP, but it seemed to have a for me unknown Account / Password.
-> I did a reset of the AP by pressing the mode button (about 2-3 sec.) during Power on (not connected to the network). Now I could log on to the AP. I deleted six crashinfos and connected the AP back to the network.
Now the AP joined the controller.
Does a "unknown" Password prevent the AP to join to a other WLC?
The AP hat 15740928 bytes total (6409728 bytes free) space on the Flash: was this enough for the new image? 15740928 bytes total (7798272 bytes free) after deleting the crashinfos
The customer has more AP's that has to join the new controller, would be nice that we don't have to reset all APs.
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Mar 19, 2012
After a wireless network interruption, one of MAP 1522 it's not joining to WLC .
(Cisco Controller) >show ap join stats detailed 00:08:30:bb:53:20
Discovery phase statistics
- Discovery requests received.............................. 7
- Successful discovery responses sent...................... 5
[Code]....
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Apr 8, 2013
For some reason some AP will not join the WLC. (WISMII)I have several hundrede AP online, but still a few offline
This fails:
FRH-R06-L226-UX-G#sh cdp nei gi2/0/41 detail
-------------------------
Device ID: AP5057.a8a1.c632
Entry address(es):
[Code]...
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Dec 14, 2011
We've just replaced some 1240 LAPs with 20 x 3502i.
Seem to have a problem, most of the 14 * 3502i have regersted on the network and working, 6 arent connecting and log below. I've replaced one of the AP with a differnt one, same model and batch and this works.
WISMs on 7.0.98.0
Scirpt
*Mar 1 00:15:16.015: %CAPWAP-5-CHANGED: CAPWAP changed state to
[Code].....
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Apr 2, 2013
My customer has an 1131AG AP, andhas Problems with joining to the controller. I did a debug and have the following output. The WLC (5508) shows the AP with Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix! It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
*spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
*spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP
[Code].....
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May 9, 2012
i have 1240 series access points which is not joining controller 5500 series. [code]
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Oct 1, 2012
info regarding my LAP521 access points that are refusing to join the WLC4402-12.This is my first lightweight access point implementation and I have 3 LAP521's and 1 AIR-CAP3502I-E-K9 access points on my network.They are meant to pick up ip address from external dhcp server and then join the WLC but only the 3502i joins successfuly while the 521's get dhcp address but do not join the WLC. From the logs, I can see that the WLC is discovered by the 521's and even get a response message from the controller but they are still unable to join as shown in the screenshot below.My WLC is running software version 7.0.230.0 and the 521's are running an lwapp image version 4.2.61.8. [code]
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Aug 7, 2011
I am trying to join my 1130AG-E-K9 AP to my 2016 WLC, but it is stuck in a boot loop and will not connect to the controller. [code] I found some details here: url... but I'm not sure what it means that I have a 'SSC AP'. I am not local to this AP, though I do have a console connection to it-what do I need to do to get it working again? It just continually goes through this error and reboots every 30 seconds or so, so it's useless at the moment.
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Jun 13, 2013
I am performing a new install of a WLC 5760 and 3602i APs. I have limited experience in setting up WLCs. I am hitting a brick wall in getting the AP to join my WLC. My primary document has been this deployment guide:url...I have also sifted through many of the relevant portions of these guides: url...
I went through the setup wizard and followed the instructions in Ch. 2 to the letter (or at least I think I did). I have DHCP options 43 and 60 configured per the 3600 series Getting Started Guide.I believe my AP discovery process is sound because I see activity when I power on the AP and perform debug capwap ap all from the WLC. I have highlighted lines that I think are relevant. I have attempted to find the answer on my own by searching the Internet for these phrases. [code]
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Jul 28, 2011
I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
The country codes etc were all fine so I do not understand what was going on.
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......
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May 12, 2013
A customer of mine has a centralized 2504 WLC with 7.2 code running. They have 1142N APs deployed locally as well as in remote sites (3) in FlexConnect mode. For no apparent reason last Thursday all the remote APs disassociated with the controller and could not rejoin. All the local APs remained up and unaffected.No changes to the WLAN, LAN, Firewall or MPLS WAN occured to cause this.The customer opened a TAC case and their determination was that ports 5246-5247 were not getting thru. When the customer engaged me this morning I had him run a packet capture on the Sonicwall firewall to prove out if the CAPWAP signals were leaving and returning across the WAN. Sure enough we can see this bi-directional traffic (pic attached). Also, I had the MPLS provider run a trace at the far end and they see the same traffic leave the remote site. And then an odd thing happened; one of the APs at one of the remote sites all of a sudden Joined the controller. So I tried rebooting the AP that is located in the same office, and it fails to Join. When I look on the controller under AP Join statistics, the last activity shows the controller receiving a Discovery Request and response is sent, but no further Config Request and response or Join Request and response.
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Nov 5, 2012
We have 3 5508 WLCs (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43. When we setup a new site we put the IP address of the controller we want the AP to join first. Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.
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Jun 17, 2012
I am trying to deploy several AIR-CAP3502E-E-K9 access points from a cisco 5508 wire lan contoller running ver 7 code. However iam having difficulty registering the access points with the WLC. The wlc is connect to a 3650 switch, and each access point is connected to a 2960 switch. A bad update was not allowing the access points to get their correct firmware.
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Mar 6, 2012
LAP join process: 70:ca:9b:25:5b:9d -> AP MAC10.10.1.30 -> DNS
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