Cisco Wireless :: Some AIR-CAP3502i-e-k9 Vo1 No Joining Network?
Dec 14, 2011
We've just replaced some 1240 LAPs with 20 x 3502i.
Seem to have a problem, most of the 14 * 3502i have regersted on the network and working, 6 arent connecting and log below. I've replaced one of the AP with a differnt one, same model and batch and this works.
WISMs on 7.0.98.0
Scirpt
*Mar 1 00:15:16.015: %CAPWAP-5-CHANGED: CAPWAP changed state to
[Code].....
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Nov 26, 2011
we already have an existing network tru a switch hub and other two pc access internet through a wireless router and this wireless router is connected to the switch hub together with the other pc our problem is we cant share files and folders to the other two pc using wireless..How can we share files to other two pc.
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Sep 21, 2011
This summer the IT department at my location rolled out a little more than 100 AIR-CAP3502I-A-K9's to much success. We have had an issue with only one AP. This paticular AP must have gotten unplugged during the updating process after the initial conneciton to the controller was made as the LED currently blinks red-blue-red, indicating an error in the flash memory according to the manual.
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Nov 23, 2011
I was under the impression that the AIR-CAP3502I-E-K9 is a ceiling mount AP only. Is any one using these as wall monuted AP's?
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May 8, 2013
We are setting up one of these for the first time. It is in a constant rebooting process.
Here is the boot process:
r WRDTR,CLKTR: 0x8200083f 0x40000000
r RQDC ,RFDC : 0x80000032 0x00000211
using eeprom values
[Code].....
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Dec 9, 2012
i've one of my 3500 that when finish to download the os, the front led stop working. During the power on and all the test the led is flashing in various colors pretty ipnotizing :-) When it bacame operative, the led stops. If i issue the test led flashing console command it works.
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Oct 18, 2012
I have 1 cisco AP (CAP3502I) which is not able to associate with WLC (version 7.0.235.0), using CAPWAP. Simply from debug I can see that AP is trying to contact WLC on port udp/5246 but can't see any response from WLC.
*Oct 19 07:06:50.055: UDP: sent src=x.x.x.x(4271), dst=wlc.wlc.wlc.wcl(5246), length=47
AP is getting config about WLC from DHCP option 43 and have own reservation to get same IP address (+default GW). AP is NOT associated but as it has IP address from DHCP then it is pingable. But don't know why, but I'm not able to tracert/traceroute to this AP, as I can see it is getting packets but it is not responding.
But on different locations, where are same APs model (associated with WLC) I have no problem with traceroute it, as APs are responding.
My question: It is not related that AP is not able to associate with WLC (still working on it) BUT should I be able to traceroute/tracert to unassociated AP (to his IP) and get response???
NOTE:
==> WLC is in DC and AP on one location, so diagram could be: WLC ---- L3 device ---- Provider MPLS router..........Provider MPLS router ---- L3 device -- L2 switch --- AP (CAPWAP)
@It means that there is NO FW on tha way :-)
I check many other APs with same model and non of them has problem to respond for traceroute, but this particular unassociated one has :-
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Nov 18, 2012
I need know how many clients can associate for this AP model
AIR-CAP3502I-A-K9
AIR-LAP1131G-A-K9
I have 45 clients currently associated with each AP.
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Jan 28, 2013
Can i run both 2.4 and 5ghz at the same time? so my N user's can connect at 300Mpbs on the 5ghz bonded, and my G users can connect to 54Mbps?Also i ask because of coverage, my 5ghz does not cover as far as the 2.4 so those at the extremity's could at least get G with a good signal?
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Sep 28, 2012
prevent someone from putting their computer on a network with a static ip that is already on the network so it does not cause a conflict. I'll try to do the short version of what happeend (ip numbers wont be accurate) has his laptop with him set to a static ip of 192.168.0.1 and connects it to our network and our file server which is also the dhcp and dns is set to that ip address. So when he connected it it basically brought down our whole network....
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Aug 27, 2012
I have this issue after Cisco send us RMA. Whenever i restart the AP, it wont able to auto boot. I have to type command manually to boot the AP. Is there any command or way to make this AP to auto boot?
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Mar 22, 2012
I'm wondering if there is an easy way to change the regulatory domain on a lightweight access point. The reason I'm asking is someone accidentally placed an order for AIR-CAP3502I-N-K9 access points instead of the AIR-CAP3502I-A-K9 flavored ones. I can see how it happened, since undoubtedly someone asked for the "N" access points, thinking 802.11n, and the other person was thinking AIR-CAP3502I-"N"-K9.
do I have to RMA them, or is there a way to magically turn them into the ones flavored for the Americas?
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Feb 12, 2013
ragarding AP AIR-CAP3502I cannot learn option 43 from MS server but it can learn the DHCP ip address. We have 2 sites that option 43 does not learned by new AP's but other site works ok. I tried also to delete and add the dhcp scope and same issue. My temporary solution will be creating the DHCP pool with option 43 and 60 in the access switch and it work ok, new AP's able to show in the WLC. I just need more information why site AP's cannot learn the option 43 of the MS server but other site AP's work ok. Is this IOS bug? AP's issue? MS issue?
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Jul 1, 2012
Customer has got a 2 x 1552AP that wont join a WLC.
This is the debugs from the WLC. Customer cant console to AP to capture as its up in the roof so not easily accessible. why the AP wont join? Date/Time are fine on the WLC as is the region.
*spamReceiveTask: Jun 28 13:45:26.612: 2c:3f:38:be:23:c0 DTLS connection not found, creating new connection for 172:16:2:1 (57918) 172:16:0:1 (5246)
*spamReceiveTask: Jun 28 13:45:27.243: 2c:3f:38:be:23:c0 DTLS Session established server (172.16.0.1:5246), client (172.16.2.1:57918)
[Code]....
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May 12, 2012
There are a total of 25 Cisco 3502 APs installed. 24 APs were discovered except for 1 AP. I run SH CDP NE on the switch and the AP was discovered by the switch but it does not have an IP address. On the output of the SH CDP NE DE, I noticed that on the AP that is not joining, the Platform is "cisco AIR-SAP3502E-E-K9" while the APs that joined the WLC, the Platform is "cisco AIR-CAP3502E-E-K9". The software versions are also different but this could be because the WLC already upgraded the IOS when the APs joined.Why is the Platform "SAP3502E" for the AP that did not join.
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Apr 17, 2013
I had problems joining a 1131AG AP to a "new" 5508 WLC with 7.4.100.0 running. This AP has been connected to a, for me unknown controller for years. Now the customer wants to move this AP to a newer 5508 controller with 7.4.100.0 We [URL] could not get this AP to the controller connected. Now I have this AP on my desk. I have a 5508 (7.4.100.0) as well. I connected the AP to the same network as the WLC Management -> AP did not connect, tried to download the "new" IOS but didn't seem to work, same as already in the old tread. So I tried to login to the AP, but it seemed to have a for me unknown Account / Password.
-> I did a reset of the AP by pressing the mode button (about 2-3 sec.) during Power on (not connected to the network). Now I could log on to the AP. I deleted six crashinfos and connected the AP back to the network.
Now the AP joined the controller.
Does a "unknown" Password prevent the AP to join to a other WLC?
The AP hat 15740928 bytes total (6409728 bytes free) space on the Flash: was this enough for the new image? 15740928 bytes total (7798272 bytes free) after deleting the crashinfos
The customer has more AP's that has to join the new controller, would be nice that we don't have to reset all APs.
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Mar 19, 2012
After a wireless network interruption, one of MAP 1522 it's not joining to WLC .
(Cisco Controller) >show ap join stats detailed 00:08:30:bb:53:20
Discovery phase statistics
- Discovery requests received.............................. 7
- Successful discovery responses sent...................... 5
[Code]....
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Apr 8, 2013
For some reason some AP will not join the WLC. (WISMII)I have several hundrede AP online, but still a few offline
This fails:
FRH-R06-L226-UX-G#sh cdp nei gi2/0/41 detail
-------------------------
Device ID: AP5057.a8a1.c632
Entry address(es):
[Code]...
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Apr 2, 2013
My customer has an 1131AG AP, andhas Problems with joining to the controller. I did a debug and have the following output. The WLC (5508) shows the AP with Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix! It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
*spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
*spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP
[Code].....
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May 9, 2012
i have 1240 series access points which is not joining controller 5500 series. [code]
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Oct 1, 2012
info regarding my LAP521 access points that are refusing to join the WLC4402-12.This is my first lightweight access point implementation and I have 3 LAP521's and 1 AIR-CAP3502I-E-K9 access points on my network.They are meant to pick up ip address from external dhcp server and then join the WLC but only the 3502i joins successfuly while the 521's get dhcp address but do not join the WLC. From the logs, I can see that the WLC is discovered by the 521's and even get a response message from the controller but they are still unable to join as shown in the screenshot below.My WLC is running software version 7.0.230.0 and the 521's are running an lwapp image version 4.2.61.8. [code]
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Aug 7, 2011
I am trying to join my 1130AG-E-K9 AP to my 2016 WLC, but it is stuck in a boot loop and will not connect to the controller. [code] I found some details here: url... but I'm not sure what it means that I have a 'SSC AP'. I am not local to this AP, though I do have a console connection to it-what do I need to do to get it working again? It just continually goes through this error and reboots every 30 seconds or so, so it's useless at the moment.
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Jun 13, 2013
I am performing a new install of a WLC 5760 and 3602i APs. I have limited experience in setting up WLCs. I am hitting a brick wall in getting the AP to join my WLC. My primary document has been this deployment guide:url...I have also sifted through many of the relevant portions of these guides: url...
I went through the setup wizard and followed the instructions in Ch. 2 to the letter (or at least I think I did). I have DHCP options 43 and 60 configured per the 3600 series Getting Started Guide.I believe my AP discovery process is sound because I see activity when I power on the AP and perform debug capwap ap all from the WLC. I have highlighted lines that I think are relevant. I have attempted to find the answer on my own by searching the Internet for these phrases. [code]
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Jul 28, 2011
I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
The country codes etc were all fine so I do not understand what was going on.
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......
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May 29, 2012
I have 10 new AIR-CAP3502I-A-K9 connected to a WS-C3750X-48PF-L switch. 8 of the APs power on and connect perfectly, but two are problematic. Both devices are granted power, but they never go past the stage of getting power from the switch. A look at POE shows: [code]
Where the AP that is not working is connected to Gi1/0/4. The interface shows down/down. I've tried shutting the interface, removing power, cdp etc.
Are there any other tricks you can think of to get it working or would you say that it's 2 faulty APs? I am not based at site unfortunately so I cannot console to the APs and check them out.
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May 12, 2013
A customer of mine has a centralized 2504 WLC with 7.2 code running. They have 1142N APs deployed locally as well as in remote sites (3) in FlexConnect mode. For no apparent reason last Thursday all the remote APs disassociated with the controller and could not rejoin. All the local APs remained up and unaffected.No changes to the WLAN, LAN, Firewall or MPLS WAN occured to cause this.The customer opened a TAC case and their determination was that ports 5246-5247 were not getting thru. When the customer engaged me this morning I had him run a packet capture on the Sonicwall firewall to prove out if the CAPWAP signals were leaving and returning across the WAN. Sure enough we can see this bi-directional traffic (pic attached). Also, I had the MPLS provider run a trace at the far end and they see the same traffic leave the remote site. And then an odd thing happened; one of the APs at one of the remote sites all of a sudden Joined the controller. So I tried rebooting the AP that is located in the same office, and it fails to Join. When I look on the controller under AP Join statistics, the last activity shows the controller receiving a Discovery Request and response is sent, but no further Config Request and response or Join Request and response.
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Nov 5, 2012
We have 3 5508 WLCs (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43. When we setup a new site we put the IP address of the controller we want the AP to join first. Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.
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Jun 17, 2012
I am trying to deploy several AIR-CAP3502E-E-K9 access points from a cisco 5508 wire lan contoller running ver 7 code. However iam having difficulty registering the access points with the WLC. The wlc is connect to a 3650 switch, and each access point is connected to a 2960 switch. A bad update was not allowing the access points to get their correct firmware.
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Mar 6, 2012
LAP join process: 70:ca:9b:25:5b:9d -> AP MAC10.10.1.30 -> DNS
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Dec 11, 2012
I have some remote 1142s that I converted to LAP last night. They are not joing a WLC, but I they are online and I can ping them. Telnet or SSH is disabled by default (WHY???). What can I do to figure out why these access points are not joining the controller?
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Jul 6, 2012
I am trying to configure new 5508wireless controller, AP 1042N model access points are able to receive DHCP IP address from Controller, but not able to join them.
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Dec 6, 2012
I am tryign to join my first AP to the 5508 and am gettign this error int he logs.
*Dec 07 10:42:31.067: %DTL-3-NPUARP_ADD_FAILED: dtl_arp.c:2280 Unable to add an ARP entry for 0:0.0.0 to the network processor. entry does not exist
The management Interface is on the the same vlan as the AP , both untagged ports. the AP gets an ip address from my dhcp server.
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Mar 15, 2013
I have Cisco 5508 WLAN controller v7.4 and i have lap 1310 and it is not joining to this lan controller. What to do? How to join this lap to this lan controller? or how to convert it to autonomous because i dont find mode button on this access point?
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