Cisco Wireless :: Joining 3602i To WLC-5760
Jun 13, 2013
I am performing a new install of a WLC 5760 and 3602i APs. I have limited experience in setting up WLCs. I am hitting a brick wall in getting the AP to join my WLC. My primary document has been this deployment guide:url...I have also sifted through many of the relevant portions of these guides: url...
I went through the setup wizard and followed the instructions in Ch. 2 to the letter (or at least I think I did). I have DHCP options 43 and 60 configured per the 3600 series Getting Started Guide.I believe my AP discovery process is sound because I see activity when I power on the AP and perform debug capwap ap all from the WLC. I have highlighted lines that I think are relevant. I have attempted to find the answer on my own by searching the Internet for these phrases. [code]
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May 13, 2012
I have a couple 3600s that don't want to join. One i and one e that are both doing the something. It is able to find the controller via layer 3 discovery but it is acting like it is a mesh AP when it tries to join the controller.
From the 2500 controller (running 7.2)
*spamApTask2: May 13 12:03:05.272: f0:f7:55:ae:xx:xx Mesh AP username f0f755aexx xx.
*spamApTask2: May 13 12:03:10.739: f0:f7:55:ae:xx:xx spamProcessJoinRequest : RA
P, Check MAC filter
From the 3602i
flash:/mesh_start_cfg.txt: No such file or directory. The filesystem containing the variables may not be initialized yet.
I should note that 3500 APs are able to join this controller. The field guy is going to try to add the MAC address to the filter list when he gets back out on site to see if it allows it to join.
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May 22, 2013
I just cannot locate it. Customer purchasing two 5760 WLCs:
1 AIR-CT5760-500-K9
1 AIR-CT5760-HA-K9
I am looking for info on how to configure these 2 WLCs to work together. How do you inform the production WLC that a HA WLC is available to sync with? Do WLCs have to be L-2 adjacent, or will HA operate at L-3? How does this HA setup work? etc.
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May 15, 2013
We are looking at possibly adding a second 5508 controller to our network and running in HA mode. I see now that there are 5760's available that run on IOS. Is there any way we can integrate a 5760 into our existing network instead of going with a second 5508? I would prefer to invest in newer hardware whenever possible.
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Jun 13, 2013
I know these IOS controllers are new. I ran in to an ap join issue so I figured I'd post the fix
Reason for last unsuccessful join attempt : Failed to add database entry on IOS
check the AP licenses.
WLC-5760#sh license right-to-use Slot
# License name Type Count Period left
----------------------------------------------------------
1 apcount adder 50 Lifetime
If you don't have a licenses you'll need to add them
CCNP - Wireless CWNA and CWAP
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Jun 9, 2013
The ISE compatibility Matrix (June 5, 2013), does have a row for WLC 5760 in its tables.
The WLC 5760 Release Notes says it is compatible with with ISE without specfying which features. Why is the WLC 5760 missing from the ISE Compat Matrix and how can I get specific ISE feature support (ie CoA, DACL).
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Oct 22, 2012
I upgraded WCS to 7.0.22 and the WLC to 7.1.91.0 so that I could add four 3602i's. Funny thing is that they all work fine except that none of their LED's are 'lit' up. They look dead.
Is it the version of sofware?
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Feb 4, 2013
We have 80 LAP1252AG and WLC 4404. We plan to upgrade our WLC 4404 to WLC 5760 but not sure if our current APs will work with the new WLC 5760.
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Oct 7, 2012
On our conference floor, AP 1242AG already exist but I am going to add AP 3602i to increase wireless coverage. . Any issue or concern with this type of setting?
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Feb 18, 2013
I have a problem configuring ClientLink on a FlexConnect local switching AP (3602i), the problem is that I can not see the clients that are using the ClientLink feature when entering the show interface dot11radio 1 lbf rbf command, the AP shows "Hardware beamforming stats not supported (radioid 0x3B00)" message instead of show the client information. I am using a 2504 Wireless LAN Controller running 7.3.101.0 software version, why is not working properly?
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Feb 27, 2013
I've been configuring hundreds of 3602i APs via Prime without incident, but I've encountered 2 APs that get to the ap: prompt and doesn't proceed further. If I type boot, then they'll complete the boot process.
How do I configure these 2 APs so they will automatically boot fully?
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Apr 8, 2012
Cisco Aironet 3602I is stand alone or need a controller ?
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Aug 22, 2012
I have a 3602i access point and have been looking to see if it was possible to load a Mesh AP image on the AP?
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Mar 25, 2013
I need to configure a Cisco aironet 3602I-K9 because when I connect by the console I can do anything to change the p reconfiguration, this aironet is new and I want to change to autonomous AP, appear errors like:
Translating "CISCO-CAPWAP-CONTROLLER...domain server ()"
CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination . Not in Bound state. I tried to enter to configuration mode but dont valid the configuration terminal command or set command, why happens that?
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Apr 25, 2012
We are evaluating the 5508 WLC Series controller. When trying to associate the 3602i/e wireless access points we have no success. However the 1131 and 1242 legacy AP's will associate.....LWAP Vs CAWAP ?
We've reloaded the 7.2.130 code and it didn't work.
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Jul 16, 2012
Wireless client connected to a 3602i AP running on 2500 series WLC with a latest 7.2 code. Client will now connect to AT&T vpn client - success.Client will connect to SAP application using netweaver gui - failed.With the same scenario, except for the access point being used, client will connect to SAP application using netweaver gui
1242AP IOS/CAPWAP - success
1252 CAPWAP - success
3500 CAPWAP - success
Whats with the 3600 series APs that i cant pass traffic with the SAP application?
Troubleshooting done:
802.11n disabled - still failed
Clean Air disabled - still failed
MFP disabled - still failed
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May 16, 2013
Access point gives all junk vlaues in console. I am getting all outputs while booting up and executing commands. But To say, it is as simple as printing with spelling mistakes
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Jan 25, 2013
Installed a new 5508 WLC last week, and finished bringing 68 new 3602i access points online in our College Dorms. We are seeing a lot of "Client De-authenticated" errors "Reason: Unspecified Reason: Code 1. Years ago I asked about error code 1. The reply from Cisco was: "The programers put the code in. It basically means we don't know what the problem is."Got a call from one of the dorms stating that students were getting knocked off the network while going to sites. If a student is wired, network is solid.Walked the dorm in question and was getting full bars of signals at all times, and was able to stream a movie from my Ultraviolet account without any break or slowdown as I moved from access point to access point. So.. my device, an iPad, was fully mobile and did not experience any disconnects.Did observe one student using a MacBook Pro. This student was constantly loosing connection to the access point. Checked the controller for the MAC of the student's computer. I did find deauthentication errors. BUT... this student's error was the computer was receiving an IP address from the DHCP that was already in use. At the computer the error message was a timeout issue.I am just learning the ropes on the 5508. Have used 3 4404s for the past six years.
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May 20, 2013
3602I constantly shows a fast blinking green light, watching the boot up I see the following:
Loading "flash:/ap3g2-k9w8-mx.152-2.JA/ap3g2-k9w8-xx.152-2.JA"...uncompress: Unknown mzip segment type: 2
Error loading "flash:/ap3g2-k9w8-mx.152-2.JA/ap3g2-k9w8-xx.152-2.JA"
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Oct 25, 2012
when I did connect the AP to the switch and this is already connected to the WLAN 2500, I got this error message [code] And this AP is not joined to the WLAN 2500, but if I use one model of AP like LAP1120 it works, that mean, the wireless is able to see the Ip Address.How can I do to correct the problem with the AP 3600 series?
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Jul 1, 2012
Customer has got a 2 x 1552AP that wont join a WLC.
This is the debugs from the WLC. Customer cant console to AP to capture as its up in the roof so not easily accessible. why the AP wont join? Date/Time are fine on the WLC as is the region.
*spamReceiveTask: Jun 28 13:45:26.612: 2c:3f:38:be:23:c0 DTLS connection not found, creating new connection for 172:16:2:1 (57918) 172:16:0:1 (5246)
*spamReceiveTask: Jun 28 13:45:27.243: 2c:3f:38:be:23:c0 DTLS Session established server (172.16.0.1:5246), client (172.16.2.1:57918)
[Code]....
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May 12, 2012
There are a total of 25 Cisco 3502 APs installed. 24 APs were discovered except for 1 AP. I run SH CDP NE on the switch and the AP was discovered by the switch but it does not have an IP address. On the output of the SH CDP NE DE, I noticed that on the AP that is not joining, the Platform is "cisco AIR-SAP3502E-E-K9" while the APs that joined the WLC, the Platform is "cisco AIR-CAP3502E-E-K9". The software versions are also different but this could be because the WLC already upgraded the IOS when the APs joined.Why is the Platform "SAP3502E" for the AP that did not join.
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Apr 17, 2013
I had problems joining a 1131AG AP to a "new" 5508 WLC with 7.4.100.0 running. This AP has been connected to a, for me unknown controller for years. Now the customer wants to move this AP to a newer 5508 controller with 7.4.100.0 We [URL] could not get this AP to the controller connected. Now I have this AP on my desk. I have a 5508 (7.4.100.0) as well. I connected the AP to the same network as the WLC Management -> AP did not connect, tried to download the "new" IOS but didn't seem to work, same as already in the old tread. So I tried to login to the AP, but it seemed to have a for me unknown Account / Password.
-> I did a reset of the AP by pressing the mode button (about 2-3 sec.) during Power on (not connected to the network). Now I could log on to the AP. I deleted six crashinfos and connected the AP back to the network.
Now the AP joined the controller.
Does a "unknown" Password prevent the AP to join to a other WLC?
The AP hat 15740928 bytes total (6409728 bytes free) space on the Flash: was this enough for the new image? 15740928 bytes total (7798272 bytes free) after deleting the crashinfos
The customer has more AP's that has to join the new controller, would be nice that we don't have to reset all APs.
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Mar 19, 2012
After a wireless network interruption, one of MAP 1522 it's not joining to WLC .
(Cisco Controller) >show ap join stats detailed 00:08:30:bb:53:20
Discovery phase statistics
- Discovery requests received.............................. 7
- Successful discovery responses sent...................... 5
[Code]....
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Apr 8, 2013
For some reason some AP will not join the WLC. (WISMII)I have several hundrede AP online, but still a few offline
This fails:
FRH-R06-L226-UX-G#sh cdp nei gi2/0/41 detail
-------------------------
Device ID: AP5057.a8a1.c632
Entry address(es):
[Code]...
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Dec 14, 2011
We've just replaced some 1240 LAPs with 20 x 3502i.
Seem to have a problem, most of the 14 * 3502i have regersted on the network and working, 6 arent connecting and log below. I've replaced one of the AP with a differnt one, same model and batch and this works.
WISMs on 7.0.98.0
Scirpt
*Mar 1 00:15:16.015: %CAPWAP-5-CHANGED: CAPWAP changed state to
[Code].....
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Apr 2, 2013
My customer has an 1131AG AP, andhas Problems with joining to the controller. I did a debug and have the following output. The WLC (5508) shows the AP with Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix! It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
*spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
*spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP
[Code].....
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May 9, 2012
i have 1240 series access points which is not joining controller 5500 series. [code]
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Oct 1, 2012
info regarding my LAP521 access points that are refusing to join the WLC4402-12.This is my first lightweight access point implementation and I have 3 LAP521's and 1 AIR-CAP3502I-E-K9 access points on my network.They are meant to pick up ip address from external dhcp server and then join the WLC but only the 3502i joins successfuly while the 521's get dhcp address but do not join the WLC. From the logs, I can see that the WLC is discovered by the 521's and even get a response message from the controller but they are still unable to join as shown in the screenshot below.My WLC is running software version 7.0.230.0 and the 521's are running an lwapp image version 4.2.61.8. [code]
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Aug 7, 2011
I am trying to join my 1130AG-E-K9 AP to my 2016 WLC, but it is stuck in a boot loop and will not connect to the controller. [code] I found some details here: url... but I'm not sure what it means that I have a 'SSC AP'. I am not local to this AP, though I do have a console connection to it-what do I need to do to get it working again? It just continually goes through this error and reboots every 30 seconds or so, so it's useless at the moment.
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Jul 28, 2011
I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
The country codes etc were all fine so I do not understand what was going on.
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......
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May 12, 2013
A customer of mine has a centralized 2504 WLC with 7.2 code running. They have 1142N APs deployed locally as well as in remote sites (3) in FlexConnect mode. For no apparent reason last Thursday all the remote APs disassociated with the controller and could not rejoin. All the local APs remained up and unaffected.No changes to the WLAN, LAN, Firewall or MPLS WAN occured to cause this.The customer opened a TAC case and their determination was that ports 5246-5247 were not getting thru. When the customer engaged me this morning I had him run a packet capture on the Sonicwall firewall to prove out if the CAPWAP signals were leaving and returning across the WAN. Sure enough we can see this bi-directional traffic (pic attached). Also, I had the MPLS provider run a trace at the far end and they see the same traffic leave the remote site. And then an odd thing happened; one of the APs at one of the remote sites all of a sudden Joined the controller. So I tried rebooting the AP that is located in the same office, and it fails to Join. When I look on the controller under AP Join statistics, the last activity shows the controller receiving a Discovery Request and response is sent, but no further Config Request and response or Join Request and response.
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Nov 5, 2012
We have 3 5508 WLCs (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43. When we setup a new site we put the IP address of the controller we want the AP to join first. Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.
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