Cisco Wireless :: 3560G - Cannot Print From Laptop

Jul 19, 2011

My environment has a Cisco 3560G switch which does DHCP with a VLAN for wireless clients, connected to this switch is a Cisco WLC4402 to manage all wireless access points which are Cisco 1130 and 1140 series. We recently purchased an HP LaserJet pro CP1525nw color printer which we have connected with an Ethernet cable to the Cisco switch on a port in the same VLAN as the wireless clients. The printer will pick up a valid IP address from the switch and if I connect a laptop with an Ethernet cable to the switch I can ping the IP of the printer and print to it once I install the driver, if I unplug the laptop from the switch and go over the wireless my laptop gets an IP in the same range as the printer and I can ping the printer IP address as well as open the web interface for the printer but cannot print, once I open the print queue on my laptop I see error printing and nothing prints out. I always add the printer as an IP port and supply the IP address when I install the driver to test. I have also gone through the manual for the WLC4402 but did not find anything for printing. There has to be a setting on the controller that is preventing me from printing but I don't know what it could be. On the laptop I use to test I also installed LPR and LPD and I even tried using another printer that I know works fine in its place and still could not print, so I don't think it's the printer.

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I've ensured the printing programs are part of my firewall exclusion rules, and I can access the printers set up page via 192.168.1.3, also as expected, the printer is "pingable". On top of this my Android tablet is able to send things to the printer, so I'm sure it is an issue with my laptop.

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Jun 19, 2012

We have a new building coming online. It is a layer 3 connection (OSPF) between our core and this building. I have a handful of VLANs configured at this building (using VTP) and I'm having a problem with only 1 of them (the printer VLAN).From the print server (a virtual machine who's host is directly attached to our core switch - a Cisco 6509), I can NOT ping any of the printers at the remote building. But I can ping the gateway for that vlan (which is on the L3 switch/router for the building - a Cisco 3750X).However, if I put a laptop on that vlan at the building, I can ping the print server as well as the other printers.

I ran a traceroute from the print server to the printer's IP address and after hitting the building's router, the requests just started timing out.

I double, triple, and quadruple checked the laptop and printer configurations. In my troubleshooting,I even created a DHCP scope and added the ip helper-address to the interface vlan. My laptop, connected to a switchport on that vlan received the IP address, DNS server info, etc. from the DHCP server (which is on the same vlan as the print server). From my laptop, I could get to all of our internal web servers. I configured the firewall to allow that IP range internet access, and had full internet access on my laptop.But still, I could not ping my laptop or the printers from the print server.

No change in the traceroute.

I then created a vlan interface on the access layer switch (a stack of Cisco 2690Ss) that the printers and my laptop were connected to.From the print server I *could* successfully ping that vlan interface.Traceroute went right to it (3 hops from print server - core switch, router at building, vlan interface on distribution switch).But I could still not ping the laptop or any printers from the print server.

I even wiped out all config related to this vlan - the vlan interfaces on the distribution switch and the L3 switch, deleted the vlan itself, the router network statement, etc. Then rebuilt it all over again.Same results. I've compared every line of config for this vlan to other vlans where this problem is NOT occurring and can find no difference.

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Jan 16, 2012

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Mar 1, 2011

I am currently having a problem connecting a hardlined (ethernet connected) PC to a wireless printer. I want to know first of all if this is even possible. If so, how can I make this work? I know just enough about networking to be dangerous, but not enough to see what I am doing wrong. My network structure is as follows:
a 2Wire wireless modem/router provided by my ISP. a win xp laptop connected wirelessly a vista laptop connected wirelessly a win xp pc connected via the 2Wire ethernet port a Lexmark 4530 printer with wireless adapter connected wirelessly wireless config is WPA-personal (TKIP)

The laptops are able to print to the printer, but that is only because I used the CD for the printer to setup the wireless printing. When I look at the network neighborhood on both laptops, the printer does not appear. This leads me to believe that the printer is not connected to the network, the laptops have just created a printer connection (the port designation leads me to believe this as it just shows Lexmark 3500_4500 and not an actual address). The hardlined PC can connect to the internet, but is not visible to either of the PC's. When I try to type in the IP address listed on the printers config page, it doesn't see it. I can ping it, but can't connect. I think my problem is in the connection of the wireless printer. I can see it in the connection screen of the 2Wire status page, but I have a funny feeling it isn't configured properly. There appears to be no way to configure the printer outside of using their "wireless connection utility wizard" on the CD.

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