Cisco Wireless :: 5508 - Apple IOS Devices

Jun 14, 2012

I'm seeing a problem with Apple IOS devices connecting from one SSID and then connecting immediately to another. I've tried to replicate this fault with non Apple IOS devices, but I'm unable. 

Environment:
Single 5508 WLC running 7.2.110.0 AIR-LAP1142N-A-K9 AP's
 
WLC is in clients head office, MPLS to their branch sites. AP's are in Flex Connect mode, with AP and Flex Connect groups for the AP's at the branch. 3 x SSIDs; Corporate (802.1X), Guest (Web-Auth) & Non-Corp (PSK).
 
Scenario:
Client is connected to the Corporate SSID with his iPad (new model, running iOS 5.1.1). No problem with access, he is able to roam throughout the building with good SNR/RSSI. He wants to test the other SSID's, he attempts to connect directly to the Guest or Non-Corp and gets an error message on the client saying 'Unable to Connect' or 'Unable to Join'. Debugs on the WLC for the client shows no connection attempt, no errors. I can see the client disconnect from the Corporate SSID, but nothing for the Guest or Non-Corp SSID.
 
If the client then disconnects and forgets the Corporate SSID from the wireless profiles on their i Pad, waits 20-30 seconds (I can see the client disconnect cleanly from the WLC) and then attempts to connect to the Guest or Non-Corp SSID's - he doesn't have a problem. He immediately associates, and is able to connect. If he then tries to connect directly to another SSID, while still associated to another from the same WLC/AP – he gets the error again. Forget/wait 20-30 seconds, attempt to connect – no problem. We've tested with several i Phones (4 & 4S), i Pads (2 & new model) - all running the same Apple IOS (5.1.1).
 
I unfortunately can't do much troubleshooting with TAC on this as the client is no longer onsite, and I don't have a 5508 in our lab that I can currently test with. I've tried playing with beacon intervals, etc to no avail.

View 3 Replies


ADVERTISEMENT

Cisco Wireless :: 5508 - Apple Devices Timing Out From Guest Network With Captive Portal

Jan 29, 2013

I am setting up a new Guest network with a captive portal and it seems to all work fine except when Apple devices go to sleep. When they come back on it isn't just a case of logging in again as it just indicates to the client that it is still connected and won't present the login page again. The Controller will show the client as auth required. So far the quickest way has been for me to delete the network on iPads and re-enter my settings or create a new profile on a Macbook and join again. I have also had some success when doing a manual DHCP refresh on my Macbook which sometimes seems to kick the Controller into action so it presents the login page to the client again. Whether it is related to the timers on the Controller (5508 running code 7.0.235.3) or - as I just read in another post by Leo - the 20 minute timeout that all Apple devices have built in to conserve battery life

View 3 Replies View Related

Cisco Wireless :: 877w - Apple Devices Not Able To See Wired Apple TV

May 15, 2013

how to setup the wireless interface to forward multicast packets?  Basically I cant get the ipads etc.. to see the AppleTV to control it.  I connected an AP and it works fine so its got to be something with the way the router handles the packets from teh integrated wireless interface.  I've been searching the forum for about 1hr and haven't founf anything other than a breif mention of broadcast forwarding and multicast setup.

View 1 Replies View Related

Cisco Wireless :: WLC 5508 To Use Apple Bonjour Service For Apple TV And IPads

Oct 22, 2012

A customer of ours has the following access points and wireless lan controllers on site.  They want to use the Apple Bonjour service with Apple TV's and iPads.  I have enabled multicast feature of the 5508 globally and one the SSID.The Apple TV has an ethernet connection and the iPads connect over the wifi.  The Apple tv is on the same subnet as the iPad's - the Bonjour features do work for approx 5/10 minutes then it stops working for some reason. The Access Points plug into a Cisco 2960 Layer 2 switch, the 5508 controllers plug are in LAG mode and plug into a Nortel Layer 3 stack which I have enabled IGMP snooping.I've read that the Apple Bonjour service isnt designed to work on a multi subnet network - but both the Apple TV and iPad are connected on the same subnet.  Sounds like some kind of timeout but not too sure.

View 5 Replies View Related

Cisco Wireless :: WLC 2504 / Apple Devices Dropping Off Wi-Fi Network?

Jul 25, 2012

I have recently deployed a wireless network using a WLC 2504 with 21 Light APs. All seems fine except that Apple Devices drop their connections every 15 minutes or so. A couple of minutes later they can reconnect but obviously something is wrong.

View 2 Replies View Related

Cisco Wireless :: 4402 Wlc / Apple Devices Several Retries To Connect SSID?

Jun 11, 2012

In the company we have two SSIDs for corporate and guest networks respectively when I try to connect to any of the SSIDs it doesn't happen until 5 retries. The only log I get that seems to be related to it is the following:
 
*Jun 11 11:48:09.062: %APF-1-DISCONECT_MOBILE_DUE_TO_WLAN_SW: apf_policy.c:541 Disconnecting mobile 00:23:32:73:d7:15 due to switch of WLANs from 1(femsawl) to 2(visitas)
 
Here it shows a switch between SSIDs but if you just turned on an apple device and try to associate for the first time to any of the SSIDs the scenario is the same, several tries to connect.I am running a 4402 wlc with 6.0.202.0 software version.

View 4 Replies View Related

Cisco Wireless :: 1200AP - Apple Devices Choosing Wrong Encryption

Apr 14, 2013

I have two Cisco 1200AP.
 
I have it configured with two SSIDs, one corporate (802.1x) one using WPA2 Personal.
 
I have no issues on the corporate, but I have found that Apple devices appear to detect it as a WPA2 Enterprise, and request a username and password.
 
If I enter the network manualy as WPA2Personal the devices joins the network ok. Then ocasionaly the device looses its link to the network and fails to pass traffic.
  
Building configuration...
Current configuration : 5134 bytes
!
version 12.2
no service pad

[Code]....

View 4 Replies View Related

Cisco Wireless :: 1140 - Apple Devices Asking For Password On Open Networks

Jan 27, 2013

we are running 1140's and 1130's in autonymous mode and seeing a TON of requests for passwords on IOS devices where we have an open network.
 
This typically happens when we things are busy in the space.
 
All other non IOS devices do connect, and most IOS devices connect after a considerable amount of time.

View 5 Replies View Related

Linksys Wireless Router :: WRT120n - Intermittent Connection For Apple Devices

Dec 3, 2011

I recently upgraded my Linksys wrt120n router firmware & had to reconfigure settings.  Subsequently, some (but not all) of my apple devices are having intermittent wireless connection problems.  Specifically, my ipad1 & ipad2 never lose their connection but a mac book pro (~ 2 years old), iPhone 3g, iPhone 4, older iPod touch & very old i book g4 all work for a period of time (usually 1/2 day) & then lose their connection.  When I attempt to reconnect these devices I receive the following error..."unable to join the network xxxxxx....".  I also have a Dell laptop (1 1/2 yrs old) that generally does not have the connection problem.  Finally, when the devices do lose their network connection all I have to do to reconnect is go to the Linkys router setup webpage & click on save & the wireless connection works again (almost like this is just refreshing the connection for these specific apple devices).  I was not having any problem prior to the firmware upgrade & from what I have read the older firmware version is no longer available so going back to the old firmware does not appear to be an option. 

View 1 Replies View Related

Cisco Wireless :: Apple IDevice Printing Via Bonjour On 5508 (OS 7.4.100)

Apr 1, 2013

I have followed the details here as closely as I can:URL
 
 I've upgraded to 7.4.  I've enabled IGMP snooping, increased the time out, decreased the query/hello interval, went into Controller> menu and set AP Multicast Mode to Multicast with the Bonjour multicast range of 224.0.0.251.
 
Went into my WLAN and enabled Multicast VLAN Feature, and enabled my Multicast Interface as the same VLAN as the WLAN range.
 
The Lantronix Bonjour device is on the same VLAN as the WLAN (13).  Accessing the Lantronix device shows it polling printers on our wired VLAN.  However, no iDevice that joins the WLAN/SSID can find these printers.

View 6 Replies View Related

Cisco Wireless :: 5508 - Apple OS 6 Not Working On Open Access Network

Sep 24, 2012

I am beginning to get many emails from users who have recently upgraded to OS6 and saying now they cannot connect to our open access wireless network. We use a separate server that users must agree to a user agreement page and they say they get it, but after agreeing, it goes blank and they cannot connect. I am using mostly Cisco 3502's with the 5508 controller using 7.0.112.0 IOS version. Nobody in our IT department has yet to test OS6 yet.

View 9 Replies View Related

Cisco :: 4400 / Apple Devices Not Releasing IP Addresses?

Oct 10, 2011

We have a Cisco 4400 controller and a mix of 1010 and 1131 access points.
 
We have been running out of IP's on our DHCP server because the apple devices are not releasing there IP's.

View 1 Replies View Related

Cisco :: Authenticated Guest Access Of Apple Devices WLC4400

Apr 26, 2011

On my wireless network, I am running guest access that I want to have as authenticated. If I enable WLAN, security, layer 3 web policy, when an iPAD / iPhone connects, they get directed to the Web Auth splash page, on where they must enter username & password. My users do not want to be directed to this page everytime they login - just select the SSID and connect - is there a way of authenticating guests via a WLC4400 without going through the splash page everytime?

View 6 Replies View Related

Cisco Wireless :: WLC 5508 7.4.100 - Getting MSE Tracking Devices Through Network?

Apr 5, 2013

I have a problem with MSE tracking client in my network.What we have:PI 1.3 with evaluation license (temporary)MSE 7.4.100 with 3k device licenses (hardware appliance 3355)WLC 5508 7.4.100.For now MSE is reacheble from PI and WLC, all setings are synchronized, NMSP status is active, mse assigned for maps and synchronized, on map we have 3 APs, but in Contex Aware tab we didnt see any tracking devices, all counts 0.

View 11 Replies View Related

Cisco Wireless :: 5508 Best SSID Practices For Really Old Devices On WEP

Jul 26, 2012

setup a WEP SSID on my 5508 controllers.  THat being said, I have multiple sites with extremely old scan guns that only do 104bit wep.  I plan on locally switching this SSID and using static WEP 104bit key with MAC authentication, and then ACLing to limit my inherent security issues/exposure once someone compromises my WEP key.  [code]

View 4 Replies View Related

Cisco AAA/Identity/Nac :: ISE Profiling For Wireless Devices WLC 5508 Like Laptops

Aug 25, 2012

We have integrated WLC 5508 to cisco ise 3315 with ios 1.1.1 and using Guest Sponsor portal for wireless guest users.Where we have created open ssid in wlc and redirect web login portal in wlc for guest  users. We have enable all respective node in policy service for profiling and also configure snmp in wlc as well as in ise.
 
When guest user is connected to open ssid its get redirected to web login page of ise portal and when it gets login we are  only able to see the username which guest user login but not the end device in monitoring log.
 
Wireless End devices are not able to get profiled can any one tell me what configuration I need to do on ise or wlc side to profiled end guest wireless device like android,iphone and laptops

View 7 Replies View Related

Cisco Wireless :: 5508 Low Uptake Of Using Wireless Devices

Jun 12, 2013

I have 2 x 5508 WLCs in place with around 50 APs split between the 2.
 
As there is currently a low uptake of using wireless devices all of which we own I have up until now been using WPA2 and MAC filtering to control access to the network.
 
This all needs to change as we are about to embark on the B.Y.O.x revolution. This means being able to support a wide range of OSes from Windows to Android. This in itself presents a whole series of issues but right now I'm trying to explore how much of the burden the WLCs can take.
 
For instance I was thinking about setting up web auth on the controllers that would authenticate against an external RADIUS server - this seems fairly straight forward.
 
If this was to be a bog standard windows network I could set up a Microsoft NPS server that could control and define policies to mobile devices, but as this is going to be a mixed environment that's not a solution I can use.
 
What other features do the controllers provide that would be useful in my situation - can you for instance automatically direct data to a specific vlan based on authentication information?

View 1 Replies View Related

Cisco Switching/Routing :: Shut Down Procedure For Devices 5508

Oct 15, 2012

Is there any shut down proceedure for cisco devices in data center cisco router,switches,firewalls ASA-5580-20,ace-4710 and IPS-4260 devices.

View 4 Replies View Related

Cisco :: WLC 5508 SW 7.0.98 - Keeping Mobile Devices Logged In Using NGS Web Authentication

Feb 12, 2011

I have been testing WiFi devices such as the iPhones and iPads connectivity with the following setup:
 
1. 3502i AP
2. WLC 5508 SW 7.0.98
3. NGS
 
The i-devices have iOS v4.2
 
My goal is to have the guest user i-devices maintain the credentials (username and password) when they login again to the wireless network. Like if the device sleep, I think definitely they would loose those IP address issued by the DHCP. Once the guest user uses them again and connect them to the wireless network the user would not need to type-in those credentials on the Web Authentication page directed by the WLC.
 
The credentials are issued by the sponsor who created them on the NGS. It seems that there are WiFi problems with these i-devices. But somehow, I'm looking for a solution that would automated the logins like a checkbox if you want to be kept signed in, on Yahoo or Stay signed in for GMail.

View 6 Replies View Related

Linksys Wireless Router :: E4200 Can See None Of Devices Attached To Power-line Devices

Aug 15, 2011

I have installed my new E4200 and it works beautifully.  I have several wirelss adapters and a few wired connections through powerline adapters. I also have a second VPN router attached to the 4200.I can see the wireless connected devices with the associated IP addresses.  If I plug a laptop directly into the Cisco, I can of course see it.However,  I can see none of the devices attatched to the powerline devices?  I have a securty cam connected via the powerline and want to know the IP address.  I checked with cisco technical support via chat and they said it is impossible.  I have used 2 previous routers with the same configuration and can see all devices.

View 1 Replies View Related

Cisco Wireless :: 2911 - Apple TV Does Not Work Over WLC On ISM-SRE-300

May 30, 2012

Apple TV doesn't work over WiFi provided by WLC installed on ISM-SRE-300 module.
 
Apple TV server and iPad are situated in one L3 segment, Ipad can ping Apple TV
 
WLC and 2911 router are configured according to this docURL
 
Router 2911
Version 15.2(2)T
 
WLC
7.0.230.0
 
Vlan 1 and vlan 50 (for clients) are configured on 2911 router.

View 5 Replies View Related

Wireless Devices Can't Connect To Wired Devices?

Oct 11, 2012

All of a sudden my laptop, android phone and blu ray player (all wireless devices) can't communicate with my wired devices (marantz receiver and samsung tv). Everything still connects to the internet independently but i can't for instance play music from my wireless laptop to my wired marantz receiver. I had no trouble with this last week and didn't change anything (that I'm aware of) I did get Verizon to switch out my router but it didn't solve anything. My wife's computer also cannot connect to wired devices. Lastly, if I connect my laptop with via ethernet cable it sees wired devices fine. I tried shutting off windows firewall but didn't work. I have no other firewall/virus software installed. I can ping to all devices (wired and wireless) from my laptop.

View 1 Replies View Related

Cisco :: 2112 Wireless LAN Controller And Apple TV Airplay

Jan 2, 2012

I am having a trouble with using iTunes, iPhones and iPads on our Wireless LAN. We have the 2112 WLC and 10 1142N WAPs. If I do a network scan, I can see the Apple TV and see that port 5353 is open, which is Apple's Bonjour service.  However, if I try to play music/video in iTunes, or on an iPhone/iPad, I do not see the Airplay icon.  If I plug into the LAN, the Airplay icon appears immediately. I have created an allow all rule in the ACL but still no dice. 

View 26 Replies View Related

Cisco Wireless :: WAP4410N - Unable To Log In To Web Admin From Apple MAC

Jan 8, 2012

I recently installed a WAP4410N for a customer without any problem, but a few days later I received a call requesting assistance as the customer could not login to the web admin page.
 
The login screen was showing, but it wasn't acceptingthe username and password that I had set. Today I visited customer to investigate.
 
I discovered that I could login without any problem using my Windows laptop, but that customer could not use any of their Apple MACs to login.
 
Apart from one Windows PC, all customer computers were Apple OS. Customer could login using their Windows PC without any problem.

View 2 Replies View Related

D-Link DIR-615 Wireless N Router Cannot Be Connected To By Apple TV?

Jan 13, 2011

recently purchased the Wireless N D-Link Router DIR-615. After a few hiccups the router works with all of our computers, blackberry's, wireless printer and Ipod touch's however my Apple TV 1G will not connect to the network. The Apple TV will just give the error code -6 after the password for the network has been entered. I double checked that the password for the router is only WEP 10 hex digits and that it is correct have tried reseting the Apple TV to the factory settings and using the DHCP Reservation in the network settings of the router and manually configuring the TC/IP settings on the Apple TV (Not quite sure what I am doing with this though so put everything back). I have also tried switching the 802.11

View 4 Replies View Related

Cisco Wireless :: 7.0.220 / Apple Clients Authenticated But Show No Username In WLC

Aug 1, 2012

Running 7.0.220. There are several 'unknown' users every day reported in WCS. Investigating the connections on the WLC I find the clients are in a run state and passing traffic but there is no username listed on the client detail. (hence the unknown on WCS)
 
(mcm-189jsoc-wlc1) >show client detail 60:c5:47:07:b6:5a
Client MAC Address............................... 60:c5:47:07:b6:5a
Client Username ................................. N/A
AP MAC Address................................... 00:1e:13:42:16:a0
AP Name.......................................... mcm-208dorm-wap1

[code].....
 
Clients in this state are usually Apple products. From initial investigation it looks like the do authenticate with the ACS. r debugs to run, or fixes on the WLC? Perhaps there's a bug on this behavior?

View 11 Replies View Related

Cisco :: Apple Airplay Not Working On WLC 4402 Wireless Network

Dec 6, 2011

I've got 3 WLC 4402 controllers and the wireless is working perfectly except for 1 issue. We are trying to connect an apple tv, so we can stream picture, videos etc from ipads and Macbooks to a large display for media teaching.The setup works at home, but not at work.The apple TV is on the same network as the wireless apple devices, (we use a 10.6.4.x-10.6.5.254 range), both are dhcping the addresses (have tried fixing but that made no difference). I've enabled multicasting and igmp snooping and set the multicast address as 239.0.0.0 and it still doesn't work.

View 11 Replies View Related

Cisco Wireless :: 2800 - Connecting To Wired Apple TV Across WAN Link

Feb 7, 2013

I am having issues figuring out how i can make AppleTV,Airprint, Airplay, etc show up on Ipads that are connected to the wireless network.  The controller is at a main site which is seperated by 2800 series routers at the remote sites over 100Mbs links.  Ipads connect and tunnell back to the main site.  I've tried enabling FlexConnect but the devices still get the main site's addressing so i'm guessing they are still tunneling unless the AP loses connectivity to the controller.  I have two SSIDs (staff and students).  I have tested with just setting the staff to FlexConnect.  Do I need to set both SSIDs to FlexConnect to make them dump data locally?  AppleTVs are connected wired to the local networks and get addressing associated with that building.

View 8 Replies View Related

Cisco Wireless :: WLC 2504 / 3750 - Multicast Stub And Apple TV

Dec 17, 2012

We are experiencing some issues with the Apple TV and WLC. We currently have a Apple TV and iPhone same sub net connecting via Lightweight AP (different sub net) which connects to a Cisco3750 running IP Base. This connects to WAN routers managed by third party over a WAN and connects to far end Managed routers, these connect to other Cisco3750 IP Base and onto a 2504 Wireless LAN controller. We have used the the following document for WLC configuration; [URL]
 
We turn on Multicast globally, with IGMP snooping enabled also enable Multicast Multicast under controller (only option available on 2504) and give the device  M Cast address 239.21.1.150 . The P2P blocking action is disabled. Going to Monitor Multicast we can see the Report for 224.0.0.251 and MGID. However the issue is at the Sender Receiver side the iPhone cannot see the Airplay on the iPhone that should be seen if the end to end stream is working. My focus is now on the Cisco3750's, although I do not totally understand why the device needs Multicast enabled as the Multicast Join and Group Traffic is encapsulated in the CAP WAP Tunnel is it not? Anyway I have enabled the only option "ip multicast routing distributed" and under the V LANs that connect to WLC and AP the only option available is the "ip pim passive" there is no "ip pim sparese-dense mode"
 
I am sure the WLC is configured correctly, but I suspect that this will not work due to the IP Base image on the 3750's not being able to run full multicast or we need to use uni cast for this solution that the 2504 does not support.

View 5 Replies View Related

Cisco Wireless :: 1041 / 1042 - Apple Ipad Intermittent Wi-Fi Connectivity?

May 3, 2012

We are experiencing problems with Apple Ipads on a large scale network that we install and maintain, the Ipads seem to join the network with no problems (bit slower than laptops etc) but will then disconnect for no apparent reason at random intervals.  We have ran laptops on the same AP's and in the same area and no similar probems occurred, we are using IOS Cisco 1041's and 1042's, we have seen one of the Ipads's sitting quite happily on a 1042 2,4ghz radio and then it disconnected and went to the 5ghz radio.  We are getting similar disconnects on the single radio 1041.

View 13 Replies View Related

Cisco Routers :: RV 180W - Application Connecting To Apple TV Using Wireless Network?

Feb 8, 2013

i have issue for Remote App to connect to the Apple TV using the Wireless network setup in my 180W.My wired Mac is able to connect to wireless connected Apple TV but my i phone (4, 4S and i Pad) are not able to connect to apple TV.

Do I have to enable some setting for this to work. It used to work in my very old Buffalo router with tomato firmware.
 
If I connect the Apple TV to wired network it works fine. Instantly it shows up in i Phone Remote app, but not if its on wireless network.

View 1 Replies View Related

Cisco Wireless :: Aironet 1142 Standalone AP And Apple Bonjour Service

Aug 7, 2012

I am using an Aironet 1142 standalone AP and want to use Apples Bonjour Service between iOS devices e.g. iPad and Apple TV.I have found here some posts that suggest to disable igmp snopping but this didn't worked for me.All devices are in the same vlan/subnet. Do I need to configure something special?

View 3 Replies View Related

Cisco Wireless :: 1131s / Wireless And Apple Mac Woes?

Dec 22, 2010

Basically we have had a number of instances where the Macs just fall off the wifi.  Sometimes it's when they wake from sleep and other times when roaming between AP's (1131s with same SSID's).  Our standard install is WPA2 and per ap local authentication.  PC's work fine and never an issue.We have completed a survey with a spectrum analyser and no RF interefence is present nor errors on the radio interface.
 
Questions:

- Is there a preferred Cisco config/setup for Mac's to work reliably?  I've heard loads of rumors but nothing concrete and nor can I find anything specific.

- Should I be setting up WDS in case there is an authenticating issue.

- For those who are Mac gurus and happen to be reading. What Mac options we should look at?
 
This has all come to a head because the clients IT company who recommended the Macs (different from us doing the network infrastructure) are insisting that the problem is Cisco incompatibility and that we should rip out the Cisco kit and install airports.
  
Building configuration...
Current configuration : 2236 bytes!version 12.4no service padservice timestamps debug datetime msecservice timestamps log datetime msecservice password-encryption!hostname AP4
!no logging consoleenable secret xxxxxxxxxxxxxxxxx
!no aaa new-model!!dot11 syslog!dot11 ssid Home   vlan 1   authentication open   authentication key-management wpa   guest-mode   mbssid guest-mode   wpa-psk ascii xxxxxxxxxxxx
!dot11 ssid avnet   vlan 2   authentication open   authentication key-management wpa   mbssid guest-mode   wpa-psk ascii xxxxxxxxxxxxxxxx
!!!username abcd password 1234

[code]....

View 5 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved