Cisco Wireless :: 5508 - Apple OS 6 Not Working On Open Access Network
Sep 24, 2012
I am beginning to get many emails from users who have recently upgraded to OS6 and saying now they cannot connect to our open access wireless network. We use a separate server that users must agree to a user agreement page and they say they get it, but after agreeing, it goes blank and they cannot connect. I am using mostly Cisco 3502's with the 5508 controller using 7.0.112.0 IOS version. Nobody in our IT department has yet to test OS6 yet.
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Oct 22, 2012
A customer of ours has the following access points and wireless lan controllers on site. They want to use the Apple Bonjour service with Apple TV's and iPads. I have enabled multicast feature of the 5508 globally and one the SSID.The Apple TV has an ethernet connection and the iPads connect over the wifi. The Apple tv is on the same subnet as the iPad's - the Bonjour features do work for approx 5/10 minutes then it stops working for some reason. The Access Points plug into a Cisco 2960 Layer 2 switch, the 5508 controllers plug are in LAG mode and plug into a Nortel Layer 3 stack which I have enabled IGMP snooping.I've read that the Apple Bonjour service isnt designed to work on a multi subnet network - but both the Apple TV and iPad are connected on the same subnet. Sounds like some kind of timeout but not too sure.
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Jan 29, 2013
I am setting up a new Guest network with a captive portal and it seems to all work fine except when Apple devices go to sleep. When they come back on it isn't just a case of logging in again as it just indicates to the client that it is still connected and won't present the login page again. The Controller will show the client as auth required. So far the quickest way has been for me to delete the network on iPads and re-enter my settings or create a new profile on a Macbook and join again. I have also had some success when doing a manual DHCP refresh on my Macbook which sometimes seems to kick the Controller into action so it presents the login page to the client again. Whether it is related to the timers on the Controller (5508 running code 7.0.235.3) or - as I just read in another post by Leo - the 20 minute timeout that all Apple devices have built in to conserve battery life
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Dec 6, 2011
I've got 3 WLC 4402 controllers and the wireless is working perfectly except for 1 issue. We are trying to connect an apple tv, so we can stream picture, videos etc from ipads and Macbooks to a large display for media teaching.The setup works at home, but not at work.The apple TV is on the same network as the wireless apple devices, (we use a 10.6.4.x-10.6.5.254 range), both are dhcping the addresses (have tried fixing but that made no difference). I've enabled multicasting and igmp snooping and set the multicast address as 239.0.0.0 and it still doesn't work.
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Oct 10, 2011
I'm currentlly running Both Wired and Wireless GPO via Win2008r2, on my WIRED connections after clt-alt-del logoff my network connection stays open (pingable)While connected via wireless (WLC 5508 and WCS) Windows AD 2008r2 ;Radius Server 2003.
All Clients authenticate using Network Authen (Wireless Network Connection Properties) WPA2 Data encryp AES EAP type PEAP.Authentication Method (EAP-MSCHAP) I have no problems connecting via SSID etc... my Question is how do I keep the TCP connection open after initiating a logoff from Windows. (Closing network connection) OPEN!
I need to maintain a tcp(pingable) connection open in order to access Manufacturing clients that are connected via WIFI. (WLC).All wireless clients are issued and auto-enrollment cert via IAS .
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Jan 27, 2013
we are running 1140's and 1130's in autonymous mode and seeing a TON of requests for passwords on IOS devices where we have an open network.
This typically happens when we things are busy in the space.
All other non IOS devices do connect, and most IOS devices connect after a considerable amount of time.
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Jun 14, 2012
I'm seeing a problem with Apple IOS devices connecting from one SSID and then connecting immediately to another. I've tried to replicate this fault with non Apple IOS devices, but I'm unable.
Environment:
Single 5508 WLC running 7.2.110.0 AIR-LAP1142N-A-K9 AP's
WLC is in clients head office, MPLS to their branch sites. AP's are in Flex Connect mode, with AP and Flex Connect groups for the AP's at the branch. 3 x SSIDs; Corporate (802.1X), Guest (Web-Auth) & Non-Corp (PSK).
Scenario:
Client is connected to the Corporate SSID with his iPad (new model, running iOS 5.1.1). No problem with access, he is able to roam throughout the building with good SNR/RSSI. He wants to test the other SSID's, he attempts to connect directly to the Guest or Non-Corp and gets an error message on the client saying 'Unable to Connect' or 'Unable to Join'. Debugs on the WLC for the client shows no connection attempt, no errors. I can see the client disconnect from the Corporate SSID, but nothing for the Guest or Non-Corp SSID.
If the client then disconnects and forgets the Corporate SSID from the wireless profiles on their i Pad, waits 20-30 seconds (I can see the client disconnect cleanly from the WLC) and then attempts to connect to the Guest or Non-Corp SSID's - he doesn't have a problem. He immediately associates, and is able to connect. If he then tries to connect directly to another SSID, while still associated to another from the same WLC/AP – he gets the error again. Forget/wait 20-30 seconds, attempt to connect – no problem. We've tested with several i Phones (4 & 4S), i Pads (2 & new model) - all running the same Apple IOS (5.1.1).
I unfortunately can't do much troubleshooting with TAC on this as the client is no longer onsite, and I don't have a 5508 in our lab that I can currently test with. I've tried playing with beacon intervals, etc to no avail.
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Apr 1, 2013
I have followed the details here as closely as I can:URL
I've upgraded to 7.4. I've enabled IGMP snooping, increased the time out, decreased the query/hello interval, went into Controller> menu and set AP Multicast Mode to Multicast with the Bonjour multicast range of 224.0.0.251.
Went into my WLAN and enabled Multicast VLAN Feature, and enabled my Multicast Interface as the same VLAN as the WLAN range.
The Lantronix Bonjour device is on the same VLAN as the WLAN (13). Accessing the Lantronix device shows it polling printers on our wired VLAN. However, no iDevice that joins the WLAN/SSID can find these printers.
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May 15, 2013
how to setup the wireless interface to forward multicast packets? Basically I cant get the ipads etc.. to see the AppleTV to control it. I connected an AP and it works fine so its got to be something with the way the router handles the packets from teh integrated wireless interface. I've been searching the forum for about 1hr and haven't founf anything other than a breif mention of broadcast forwarding and multicast setup.
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Sep 4, 2012
I have an open SSID on 5508 controllers - configured as anchors and need to redirect wireless clients to the wireless help page automatically once they have connected and opened their browser.I've read all through the web auth and pass through discussions on here but nothing seems to be quiet right for me - unless I am completely missing something.
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Jun 11, 2011
I have a iMac with 2 AppleTVs all connected to a D-Link DIR-655. I used to run iTunes on Windows 7 and everything worked fine (before I got the iMac). Here's the problem - since moving over to the Mac, when the AppleTVs are wire connected to the network, the iTunes library on the iMac will not show up in the AppleTVs. The AppleTVs work fine otherwise (they can both connect to the Internet with no problem). I also cannot see the iMac's iTunes library or the AppleTVs in the iPad's remote app. When I then disconnect the ethernet wire from the AppleTVs (so they hook up wirelessly to the DIR-655), it works fine (iTunes library on the AppleTVs, and everything is showing up in the iPad remote application). After the wireless connection is established, if I plug the ethernet wire back into the AppleTVs (to take them off wireless and force them back onto the network wired), it works fine as well, until I reboot the iMac, then back to square one with the same problem.
As mentioned, it works fine with the Windows 7 PC, but if the iMac is turned on on the same network router, same problem with the Windows 7 PC (library will not show up in the AppleTVs). As soon as I turn off the iMac, the Windows 7 iTunes libraries show up in the AppleTVs (no need to wirelessly connect). There's clearly some conflict being created with the iMac with the DIR-655 that's causing this. I've tried enabling Multicasting and port forwarding TCP 3689, and this didn't fix it either.
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Oct 4, 2011
Any deign guide for getting the Braford Network Manager working on a Cisco 5508 controller.
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Jul 25, 2012
I have recently deployed a wireless network using a WLC 2504 with 21 Light APs. All seems fine except that Apple Devices drop their connections every 15 minutes or so. A couple of minutes later they can reconnect but obviously something is wrong.
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Jun 6, 2013
I am going to deploy Cisco ISE with WLC 5500. I have two kinds of users one for which I want to deploy just open access Wi-Fi network, without working with Cisco ISE and Second group of Users for which I want to deploy Cisco ISE services like advanced authentication, posture and profiling. For both users I have just one WLC. Is there any problem to just deploy two SSID one for open access (without Cisco ISE) and second Secure with Cisco ISE ?
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Feb 8, 2013
i have issue for Remote App to connect to the Apple TV using the Wireless network setup in my 180W.My wired Mac is able to connect to wireless connected Apple TV but my i phone (4, 4S and i Pad) are not able to connect to apple TV.
Do I have to enable some setting for this to work. It used to work in my very old Buffalo router with tomato firmware.
If I connect the Apple TV to wired network it works fine. Instantly it shows up in i Phone Remote app, but not if its on wireless network.
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Sep 22, 2011
I've recently purchased an E4200, and while it works great, I'd like to use my Apple Airport Extreme (2nd generation) to extend my network to another part of the house that doesn't get as great of a signal. I've become very frustrated trying to accomplish it, and I'm not sure if the problem is more from the Linksys end, the Airport end, or if it's just me.
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Aug 6, 2011
Is it possible to configure the apple airport express to extend a linksys wrt120N wireless network? if so how?
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Jun 4, 2013
I am trying to setup SSO between my primary and secondary 5508 controller, and it doesn't appear to be working. I lose connection to both devices after the reboot and then have to console in and disable redundancy manually to regain connectivity. Is there something special required for this to work that isn't apparent?
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Mar 26, 2013
I recently had a 5508 controller installed and configured for a corporate network as well as internet only guest access. Users authenticate via 802.1X key management on the corporate network and web authentication via guest. This works fine, however, I've run into a problem. We also use iPads for inspections and the inspection site is housed internally. I've had a network admin create an exception in the firewall that will allow connection to the internal sites from the guest network, however, it does not function. I did find that if I connect an iPad to the corporate wireless network I'm able to download the necessary certificate to the device but that only works if I use my login information which is not something I am interested in doing. Is it possible to enable another authentication for the corporate network without breaking the functionality of the existing 802.1X authentication? What could possibly be the cause on the guest network not allowing connectivity to the internal sites, even though the exception has been created?
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Oct 24, 2011
Tacacs not working for 3 new 5508 WLC's...working fine for 6 old 4400 WLC's.
Before 7.116 code upgrade...I remember 5508 was working on and off and now they are not.
Same configs on SW, WLC and ACS.
Debug on WLC gives..below message when Tacacs is attempted..
*aaaQueueReader: Oct 25 09:20:41.700: tplus_processAuthRequest: memory alloc failed for tplus
Not sure why statistics show zero...?? Radius is working for users.
(wlc03) >show tacacs auth statistics
Authentication Servers:
Server Index..................................... 1
Server Address................................... 10.3.121.21
Msg Round Trip Time.............................. 0 (msec)
First Requests................................... 0
Retry Requests................................... 0
Accept Responses................................. 0
Reject Responses................................. 0
[ Code].....
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Sep 13, 2012
We had cisco 5508 with 6.0.182.0All 1041 and 1310 worked fine with 5508. Then we upgraded controller to 7.2.110.0.
1041 still worked, but 1310 - no.
Error: Sep 14 14:11:19.248: %LWAPP-5-CHANGED: CAPWAP changed state to DISCOVERY
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Apr 26, 2011
On my wireless network, I am running guest access that I want to have as authenticated. If I enable WLAN, security, layer 3 web policy, when an iPAD / iPhone connects, they get directed to the Web Auth splash page, on where they must enter username & password. My users do not want to be directed to this page everytime they login - just select the SSID and connect - is there a way of authenticating guests via a WLC4400 without going through the splash page everytime?
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Sep 25, 2012
I have a new 5508 that I am setting up. My first one from scratch.
Interfaces:
managment -> 10.10.10.10 ->dhcp 10.10.10.1
voice -> 10.10.7.1 ->dhcp 10.10.10.1
guest -> 192.168.1.2 ->dhcp 192.168.1.2
Local DHCP (via the 5508) is for the guest network while the management and voice use the Windows DHCP server.
My problem, Voice and guest work fine. I have two SSID's (one 802.1X and the other PSK) that use the management interface that will not get an IP. I have enabled dhcp proxy from the cli on the controller. I tried with the management VLAN tagged and untagged.
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Feb 24, 2013
My understanding is that for fully WLC 5508 integration with ISE 1.1.2, it needs Version 7.2.103.0. Question is if customer has 5508 with either 7.0.230 or 7.0.98, and ISE 1.1.2, can AAA part work? what part will not work, any potential issue if they don't upgrade 5508 to 7.2.103?
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Dec 2, 2012
When using router to feed signal to Apple TV the PC connected to the router loses signal. Using belkin router model F5D8236-4 v2
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Feb 4, 2010
If we have a mixed environment of 4400 and 5500 controllers will the office extend features still work or will we have to run a seperate wireless domain from the 5508 for the aps that we need office extend on?
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Jul 22, 2012
I have implemented a Guest WLAN solution as per the recommended design from Cisco. We have two internal WiSM2 controllers providing services for Internal secure SSIDs. Both these controllers are members of a Mobility and RF management group.
Two 5508 controllers have been installed in our DMZ for resilience and have been placed into a separate Mobility group. All controllers (internal and external) have been linked together as mobility neighbours in a full mesh and a new SSID for Web Guest traffic has been anchored to the controllers in the DMZ.
Web page authentication works perfectly fine, but I cannot for the life of me get the MAC filtering override to work, i.e. if a MAC address is present, do not redirect to the splash page for web auth. I know I can get around this by just creating two separate SSIDs. But the business is used to just having the one SSID for all guest traffic. Is this a known limitation when anchoring SSIDs to controllers in the DMZ ?
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Jun 6, 2012
im using windows 7 when i open my yahoo messenger and gtalk its not opening due to dns prob well my skype opens howz it possible ive done all possiblites but no use and even its not conencting in my phone and if if take my lappi and use it in some other network it opens my question is how does skype opens while havin dns problem.
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Apr 6, 2012
I have open my 25, 110, 80 port on my Server from local i can telnet all those via my private ip but from public ip its not responding.
2nd thing I can ping both ips of My server through private ip and through public ip.
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Nov 1, 2011
I have implemented a Guest WLAN solution as per the recommended design from Cisco. We have two internal WiSM2 controllers providing services for Internal secure SSIDs. Both these controllers are members of a Mobility and RF management group.
Two 5508 controllers have been installed in our DMZ for resilience and have been placed into a separate Mobility group. All controllers (internal and external) have been linked together as mobility neighbours in a full mesh and a new SSID for Web Guest traffic has been anchored to the controllers in the DMZ.
Web page authentication works perfectly fine, but I cannot for the life of me get the MAC filtering override to work, i.e. if a MAC address is present, do not redirect to the splash page for web auth.
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Mar 25, 2011
I can find the network OK but whenever I put in the password it just refreshes and tells me I need a password. My son has just got the applemac for his communication studies and neither of us are very bright with computers let alone apple. They are completely different.
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Apr 16, 2013
I have an iPad 4 (6.1.3) that won't connect to our Cisco 1142 APs. Full Cisco network; 3560 POE switches on edge and Cisco 6509 at the core.At first we looked at it as a wireless issue. No settings changes on the APs would allow the iPad connect. About 125 other iPads of various models worked fine. Took the offending iPad to McDonalds and it connects fine. Took the offending iPad to another school in our District and it connected and worked fine. Went back to the home school, still won't connect. Contacted Apple since iPad was under warranty, sent it to them and they ran diagnostics and it is fine.Is there anyway that the core switch is blocking the iPad client?
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Mar 2, 2012
My father has just bought a new router, because the other one broke. But now the internet on my computer does not work.I connect to the wireless network. After some time it says limited access, but when i then click on the network icon on the bottom right corner and wait some seconds, i get full access again.
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