Cisco Wireless :: WAP4410N - Unable To Log In To Web Admin From Apple MAC
Jan 8, 2012
I recently installed a WAP4410N for a customer without any problem, but a few days later I received a call requesting assistance as the customer could not login to the web admin page.
The login screen was showing, but it wasn't acceptingthe username and password that I had set. Today I visited customer to investigate.
I discovered that I could login without any problem using my Windows laptop, but that customer could not use any of their Apple MACs to login.
Apart from one Windows PC, all customer computers were Apple OS. Customer could login using their Windows PC without any problem.
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Feb 26, 2012
I'm having trouble setting up my WAP 4410n. I can connect to it wirelessly, I can ping it, but somehow when I try to connect to the admin intervace (in my case 192.168.1.36) I get the following error message:
"The connection was reset. The connection to the server was reset while the page was loading"
My I shut down my firewall, restarted my router, removed cookies and cleaned cache, but that's as far as my knowledge goes.
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Oct 22, 2012
A customer of ours has the following access points and wireless lan controllers on site. They want to use the Apple Bonjour service with Apple TV's and iPads. I have enabled multicast feature of the 5508 globally and one the SSID.The Apple TV has an ethernet connection and the iPads connect over the wifi. The Apple tv is on the same subnet as the iPad's - the Bonjour features do work for approx 5/10 minutes then it stops working for some reason. The Access Points plug into a Cisco 2960 Layer 2 switch, the 5508 controllers plug are in LAG mode and plug into a Nortel Layer 3 stack which I have enabled IGMP snooping.I've read that the Apple Bonjour service isnt designed to work on a multi subnet network - but both the Apple TV and iPad are connected on the same subnet. Sounds like some kind of timeout but not too sure.
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May 15, 2013
how to setup the wireless interface to forward multicast packets? Basically I cant get the ipads etc.. to see the AppleTV to control it. I connected an AP and it works fine so its got to be something with the way the router handles the packets from teh integrated wireless interface. I've been searching the forum for about 1hr and haven't founf anything other than a breif mention of broadcast forwarding and multicast setup.
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Jan 6, 2011
I just purchased a WAP4410N A V02 and am unable to logon using the default credentials (admin/admin). Using the default IP, 192.168.1.245, I can get to the login page, I simply cannont log in.power reset the WAPheld the reset button for 30 seconds while powered on then power reset the WAPheld the reset button on for 30 seconds while powered on, powered off the WAP for 30 seconds then powered the WAP back ontried using admin and blank as the usernametried using admin, password and blank for the password All without success.
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Mar 30, 2011
I just started a new job and recently got my CCNA and CCDA. I hop into this new job and no one knew information to the networking. They decided to re-ip the site and they had 3 wireless access points. I had to hard reset and re-configured the WAP. All the laptop in the building have reception and can get internet. If i connect anyone cell phone, wii or tablets to the wifi, it does not connect.
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May 3, 2012
I moved. Runnig an iMac at home. Can connect to the internet but was not able to access my cisco admin page for 54G V5. Also need to connect VPN but unable to.
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Jul 20, 2010
I brought one WAP4410N Wireless-N Access Point and successfully configured with out fail as suggested on getting started and I am able to access internet but unfortunately I am unable to access our local servers and services which in LAN (mail-postfix, chat-spark) like.
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Oct 17, 2010
I recently bought and installed a WAP4410N access point (using PoE) and it's running stable. I was able to access the web-based configuration by using the IP address of the AP (something like 192.168.0.184, coming from the DHCP of my router). However, I'm unable to access the web-based configuration using the host name of the device (mentioned next to the device name in the basic setup section of the web-based configuration). I changed the host name several times, but I can't connect to the device using the host name. Accessing the device by its IP address works, but I have to check the logging of my router to find out which IP address I have to use. Is there a way to access the device using the host name?
(I think my WAP4410N has firmware version 2.0.2.1 installed)
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Apr 13, 2012
Router is a DIR-601 hardware B with firmware 2.00NA Using the router connected to a cable modem, I was unable to gain admin access via WAN.To troubleshoot the problem, I connected the router to the LAN side of my main router (DHCP server, DNS, etc.) The primary router correctly assigns a WAN IP to the 601. The 601 operates normally to access the Internet either via its WiFi or via Ethernet. The 601 is configured for a different IP address range on its LAN side so there is no IP address conflict possible with my main router.On Tools->Administration, Enable Remote Management is checked, Remote Admin port is 1080 (I've tried others), and Remote Admin Inbound Filter is set to Allow.In this case the WAN IP address of the router is 192.168.0.98. When I go to http://192.168.0.98:1080/ with a web browser from the WAN side, I get no response. From the same computer I can ping the router with "ping 192.168.0.98".I figure I have to be missing something here. It appears that this feature just is not there, but others must have this working. It seems like I've tried every possible combination of filters, port numbers, etc., but it just doesn't respond from the WAN side. (192.168.1.1 on port 80 works just fine from the LAN side.)
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Apr 30, 2011
I have the following equipment:
Cisco 871W router
2x WAP 4410N APs running 2.0.3.3
I currently have 1 AP connected to the router via copper. The AP to AP link is over 802.11. I have attached a diagram reflecting the current topology.
The AP-to-AP link will come up utilizing B/G/N mixed mode; however, the connection is basically unusable. About 30% of the traffic is dropped, while the packets that do make it have a consistently volatile latency, anywhere from 15 to 1500 ms. I have had success using G-only and B/G mixed. The link is stable (I have had the best results with B/G). The problem is, I didn't buy the 2nd 4410N to run the G protocol. I would like to connect the APs running either B/G/N (hopefully negotiating to N) or N only. I am wondering if there is a certain configuration I can utilize (perhaps using WDS repeater or bridge versus Wireless Client/Repeater?), or a firmware upgrade set for release that can make this happen for me.
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Oct 18, 2012
I just got back from being gone for a couple weeks and my router stopped working. I tried to reset the router and connect to the admin screen at 192.168.1.1, but it gives a "page not found" error. My internet work with a wired connection to the router, and the computer's IP address is 66.xxx.xxx.xxx. Looking at most forums which talk about this problem it seems like most people have IP addresses starting with 192. Why does mine start with 66? Is this related to the problem of being unable to access the admin screen? This is a home network and I'm running Ubuntu and have a Linksys WRT54G router. I get the same IP address whether I connect just from the modem to the PC, or from modem to router to PC.
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Jan 18, 2013
Although I hasten to point out that I have owned and used an 'IBM' type PC since 1988 and have always managed to get things configured correctly until NOW!
Apart from the last time I tried to use a Linksys product. I had the WRVS4400N recommended to us by a friend as we run a small FTP server to share promotional materials amongst sales operatives around the world, wanted to protect it from intrusion and was told that a Cisco Linksys product with a VPN was the way to go.
I duly purchased a WRVS440N and have been trying to log into the admin console via both browsers (IE9 and Google Chrome) that are installed on a laptop running Win7 which in turn is the only thing connected to the stated device via ethernet port 1... I have tried accessing it via http://192.168.1.1 and have even tried a suggestion from another forum to try https://192.168.1.1 - this only results in my being told that the address does not have a trusted certificate and I even tried every suggested workaround...
I have tried all kinds of reset periods from 10 seconds to a minute, both hot and cold and each time the result is the same - I type in 'admin' and 'admin' in the appropriate boxes and the dialogue box continues to return to the browser window with empty fields...
The shame is that I have managed to re-flash a BT Voyager 190 ethernet modem successfully with DynaLink v3.29a firmware (which allows it to be used with any ISP besides AOL [for whom this modem was solely intended]) and can set it up as a DHCP server, non-DHCP with a single link to another server or non-DHCP and no link.... The point is the modem works... I'm using it right now to type this! We have a single static IP from our ISP and the BT modem is working just fine (as is the TP-Link wireless modem/router that the WRVS4400N was intended to replace)... there are other options in it's firmware for port forwarding, etc and I'm convinced that it wil be adequate for use in conjunction with the WRVS4400N.
I have to concede that the WRVS4400N was not sold to us as NIB; it was sold as re-conditioned and was shipped to or via Ingram Micro Distribution from Cisco Systems, Veldweg 3, Herkenbosch 6075 NL (Holland) via UPS on or about the 31st of July, 2012... there is a shipping label on the original packaging that tells me that so it has in fact been back to Cisco at some point and for some reason.
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Oct 24, 2011
This is an odd one, possibly a broken unit but I have a SRW2024P which has been running for a couple of years all OK but some time ago I noticed I couldn't access the web interface. I decided to leave it until I actually needed to change something, which is now!
After much messing around modifying a null-modem cable to work (i.e. connected pins 2,3 and 5) I managed to connect to the console through HyperTerm. Did a full factory re-set and XMoDem'd the 1.2.9 software on again but still no luck.
I tried accessing the web console and telnet with the default IP and tried setting my own IP but can't even ping them.
There are a few other peculiarities: The units MAC address in the console is shown as 00-00-00-00-00-00The units hardware version is blank in the consoleBoth PING and TRACERT tests fail to any address except the units ownTFTP uploads fail to connect (the TFTP server doesn't even log an access attempt)All other clients connected to the switch are working fine and the port statuses in the console show working connections Basically; it is as if the web/config/admin 'module' is disconnected from the actual switch in some way?
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May 22, 2012
I was doing some changes in baitone router due to mistake i have disabled something in it.Now i am not able to access its admin page....Before it i was accessing through 192.168.1.1
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Dec 13, 2012
Unable to access router admin page for Haier model R800
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May 30, 2012
Apple TV doesn't work over WiFi provided by WLC installed on ISM-SRE-300 module.
Apple TV server and iPad are situated in one L3 segment, Ipad can ping Apple TV
WLC and 2911 router are configured according to this docURL
Router 2911
Version 15.2(2)T
WLC
7.0.230.0
Vlan 1 and vlan 50 (for clients) are configured on 2911 router.
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Jun 14, 2012
I'm seeing a problem with Apple IOS devices connecting from one SSID and then connecting immediately to another. I've tried to replicate this fault with non Apple IOS devices, but I'm unable.
Environment:
Single 5508 WLC running 7.2.110.0 AIR-LAP1142N-A-K9 AP's
WLC is in clients head office, MPLS to their branch sites. AP's are in Flex Connect mode, with AP and Flex Connect groups for the AP's at the branch. 3 x SSIDs; Corporate (802.1X), Guest (Web-Auth) & Non-Corp (PSK).
Scenario:
Client is connected to the Corporate SSID with his iPad (new model, running iOS 5.1.1). No problem with access, he is able to roam throughout the building with good SNR/RSSI. He wants to test the other SSID's, he attempts to connect directly to the Guest or Non-Corp and gets an error message on the client saying 'Unable to Connect' or 'Unable to Join'. Debugs on the WLC for the client shows no connection attempt, no errors. I can see the client disconnect from the Corporate SSID, but nothing for the Guest or Non-Corp SSID.
If the client then disconnects and forgets the Corporate SSID from the wireless profiles on their i Pad, waits 20-30 seconds (I can see the client disconnect cleanly from the WLC) and then attempts to connect to the Guest or Non-Corp SSID's - he doesn't have a problem. He immediately associates, and is able to connect. If he then tries to connect directly to another SSID, while still associated to another from the same WLC/AP – he gets the error again. Forget/wait 20-30 seconds, attempt to connect – no problem. We've tested with several i Phones (4 & 4S), i Pads (2 & new model) - all running the same Apple IOS (5.1.1).
I unfortunately can't do much troubleshooting with TAC on this as the client is no longer onsite, and I don't have a 5508 in our lab that I can currently test with. I've tried playing with beacon intervals, etc to no avail.
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Jan 2, 2012
I am having a trouble with using iTunes, iPhones and iPads on our Wireless LAN. We have the 2112 WLC and 10 1142N WAPs. If I do a network scan, I can see the Apple TV and see that port 5353 is open, which is Apple's Bonjour service. However, if I try to play music/video in iTunes, or on an iPhone/iPad, I do not see the Airplay icon. If I plug into the LAN, the Airplay icon appears immediately. I have created an allow all rule in the ACL but still no dice.
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Jan 13, 2011
recently purchased the Wireless N D-Link Router DIR-615. After a few hiccups the router works with all of our computers, blackberry's, wireless printer and Ipod touch's however my Apple TV 1G will not connect to the network. The Apple TV will just give the error code -6 after the password for the network has been entered. I double checked that the password for the router is only WEP 10 hex digits and that it is correct have tried reseting the Apple TV to the factory settings and using the DHCP Reservation in the network settings of the router and manually configuring the TC/IP settings on the Apple TV (Not quite sure what I am doing with this though so put everything back). I have also tried switching the 802.11
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Aug 1, 2012
Running 7.0.220. There are several 'unknown' users every day reported in WCS. Investigating the connections on the WLC I find the clients are in a run state and passing traffic but there is no username listed on the client detail. (hence the unknown on WCS)
(mcm-189jsoc-wlc1) >show client detail 60:c5:47:07:b6:5a
Client MAC Address............................... 60:c5:47:07:b6:5a
Client Username ................................. N/A
AP MAC Address................................... 00:1e:13:42:16:a0
AP Name.......................................... mcm-208dorm-wap1
[code].....
Clients in this state are usually Apple products. From initial investigation it looks like the do authenticate with the ACS. r debugs to run, or fixes on the WLC? Perhaps there's a bug on this behavior?
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Jul 25, 2012
I have recently deployed a wireless network using a WLC 2504 with 21 Light APs. All seems fine except that Apple Devices drop their connections every 15 minutes or so. A couple of minutes later they can reconnect but obviously something is wrong.
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Dec 6, 2011
I've got 3 WLC 4402 controllers and the wireless is working perfectly except for 1 issue. We are trying to connect an apple tv, so we can stream picture, videos etc from ipads and Macbooks to a large display for media teaching.The setup works at home, but not at work.The apple TV is on the same network as the wireless apple devices, (we use a 10.6.4.x-10.6.5.254 range), both are dhcping the addresses (have tried fixing but that made no difference). I've enabled multicasting and igmp snooping and set the multicast address as 239.0.0.0 and it still doesn't work.
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Feb 7, 2013
I am having issues figuring out how i can make AppleTV,Airprint, Airplay, etc show up on Ipads that are connected to the wireless network. The controller is at a main site which is seperated by 2800 series routers at the remote sites over 100Mbs links. Ipads connect and tunnell back to the main site. I've tried enabling FlexConnect but the devices still get the main site's addressing so i'm guessing they are still tunneling unless the AP loses connectivity to the controller. I have two SSIDs (staff and students). I have tested with just setting the staff to FlexConnect. Do I need to set both SSIDs to FlexConnect to make them dump data locally? AppleTVs are connected wired to the local networks and get addressing associated with that building.
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Apr 1, 2013
I have followed the details here as closely as I can:URL
I've upgraded to 7.4. I've enabled IGMP snooping, increased the time out, decreased the query/hello interval, went into Controller> menu and set AP Multicast Mode to Multicast with the Bonjour multicast range of 224.0.0.251.
Went into my WLAN and enabled Multicast VLAN Feature, and enabled my Multicast Interface as the same VLAN as the WLAN range.
The Lantronix Bonjour device is on the same VLAN as the WLAN (13). Accessing the Lantronix device shows it polling printers on our wired VLAN. However, no iDevice that joins the WLAN/SSID can find these printers.
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Dec 17, 2012
We are experiencing some issues with the Apple TV and WLC. We currently have a Apple TV and iPhone same sub net connecting via Lightweight AP (different sub net) which connects to a Cisco3750 running IP Base. This connects to WAN routers managed by third party over a WAN and connects to far end Managed routers, these connect to other Cisco3750 IP Base and onto a 2504 Wireless LAN controller. We have used the the following document for WLC configuration; [URL]
We turn on Multicast globally, with IGMP snooping enabled also enable Multicast Multicast under controller (only option available on 2504) and give the device M Cast address 239.21.1.150 . The P2P blocking action is disabled. Going to Monitor Multicast we can see the Report for 224.0.0.251 and MGID. However the issue is at the Sender Receiver side the iPhone cannot see the Airplay on the iPhone that should be seen if the end to end stream is working. My focus is now on the Cisco3750's, although I do not totally understand why the device needs Multicast enabled as the Multicast Join and Group Traffic is encapsulated in the CAP WAP Tunnel is it not? Anyway I have enabled the only option "ip multicast routing distributed" and under the V LANs that connect to WLC and AP the only option available is the "ip pim passive" there is no "ip pim sparese-dense mode"
I am sure the WLC is configured correctly, but I suspect that this will not work due to the IP Base image on the 3750's not being able to run full multicast or we need to use uni cast for this solution that the 2504 does not support.
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Jun 11, 2012
In the company we have two SSIDs for corporate and guest networks respectively when I try to connect to any of the SSIDs it doesn't happen until 5 retries. The only log I get that seems to be related to it is the following:
*Jun 11 11:48:09.062: %APF-1-DISCONECT_MOBILE_DUE_TO_WLAN_SW: apf_policy.c:541 Disconnecting mobile 00:23:32:73:d7:15 due to switch of WLANs from 1(femsawl) to 2(visitas)
Here it shows a switch between SSIDs but if you just turned on an apple device and try to associate for the first time to any of the SSIDs the scenario is the same, several tries to connect.I am running a 4402 wlc with 6.0.202.0 software version.
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May 3, 2012
We are experiencing problems with Apple Ipads on a large scale network that we install and maintain, the Ipads seem to join the network with no problems (bit slower than laptops etc) but will then disconnect for no apparent reason at random intervals. We have ran laptops on the same AP's and in the same area and no similar probems occurred, we are using IOS Cisco 1041's and 1042's, we have seen one of the Ipads's sitting quite happily on a 1042 2,4ghz radio and then it disconnected and went to the 5ghz radio. We are getting similar disconnects on the single radio 1041.
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Apr 14, 2013
I have two Cisco 1200AP.
I have it configured with two SSIDs, one corporate (802.1x) one using WPA2 Personal.
I have no issues on the corporate, but I have found that Apple devices appear to detect it as a WPA2 Enterprise, and request a username and password.
If I enter the network manualy as WPA2Personal the devices joins the network ok. Then ocasionaly the device looses its link to the network and fails to pass traffic.
Building configuration...
Current configuration : 5134 bytes
!
version 12.2
no service pad
[Code]....
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Sep 24, 2012
I am beginning to get many emails from users who have recently upgraded to OS6 and saying now they cannot connect to our open access wireless network. We use a separate server that users must agree to a user agreement page and they say they get it, but after agreeing, it goes blank and they cannot connect. I am using mostly Cisco 3502's with the 5508 controller using 7.0.112.0 IOS version. Nobody in our IT department has yet to test OS6 yet.
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Feb 8, 2013
i have issue for Remote App to connect to the Apple TV using the Wireless network setup in my 180W.My wired Mac is able to connect to wireless connected Apple TV but my i phone (4, 4S and i Pad) are not able to connect to apple TV.
Do I have to enable some setting for this to work. It used to work in my very old Buffalo router with tomato firmware.
If I connect the Apple TV to wired network it works fine. Instantly it shows up in i Phone Remote app, but not if its on wireless network.
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Aug 7, 2012
I am using an Aironet 1142 standalone AP and want to use Apples Bonjour Service between iOS devices e.g. iPad and Apple TV.I have found here some posts that suggest to disable igmp snopping but this didn't worked for me.All devices are in the same vlan/subnet. Do I need to configure something special?
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Jan 27, 2013
we are running 1140's and 1130's in autonymous mode and seeing a TON of requests for passwords on IOS devices where we have an open network.
This typically happens when we things are busy in the space.
All other non IOS devices do connect, and most IOS devices connect after a considerable amount of time.
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