Cisco Wireless :: AIR-LAP1242AG-E-K9 Shutting Radio Interface (WLC 5508)
May 31, 2013
I am wondering if anyone has seen this before. We have about 50 AIR-LAP1242AG-E-K9 access points connected to a WLC5508 running 7.4.100.0. These were all being used as autonomous APs previously and were converted when the controller was installed. About 12 of these have a lovely feature where their radio interface goes down at random. The radio is still in enable mode but the opertational status is DOWN. It seems to happen particularly when there has been a power outage and the AP rejoins the controller. All of the other 1242s are fine and never sees this problem. The APs are all on power injectors.
Once the radio is down, the only way I can get the to come back online is by doing the following:
1. Set the radio admin status to "disable" and apply
2. Turn off CDP
3. Reboot the AP Wait until the AP is back online and registered on the controller
4. Enable the radio admin status and CDP.
If I do not remove the CDP setting I cannot bring the radio back to "UP". I know we had previous issues with autonomous 1242 APs that did not like CDP being enabled. Have I perhaps got a bunch that are like that? Despite these having operated as autonomous APs they are AIR-LAP1242 from the factory.
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Jul 16, 2012
We ordered 2 Cisco AIR-LAP1242AG-E-K9 Wireless Access Points with 4 AIR-ANT5135D-R antennas.We accidentally ordered the 5GHz antennas instead of the 2.4GHz antennas.Would it be possible to use the 5GHz antennas as 2.4GHz antennas?If so, are there any down sides to it?
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Sep 2, 2012
I am facing a problem with my access point AIR-LAP1141N-E-K9, which was converted from LWAPP to autonomous, radio Interface Dot11Radio0 is going to reset down state very frequently.AP is connected to WS-C3560G-24PS (POE) switch. [code]
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Mar 14, 2013
We use WLC 5508 with 7.4. We tried to set max allowed clients per AP radio to 30 through GUI. We have APs with 80 clients associeted though.
When entering config wlan max-associated-clients max-clients wlan-id we got
"WLAN/Guest-Lan/remote-lan is enabled. disable to configure max associated clients."
GUI doesn't show that message, should it? In GUI, Is it necesary to disable WLAN before too?
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Sep 15, 2011
Has anyone come accross a problem whereby an SSID becomes unavailable when selecting a Radio Policy of '802.11g Only'? The SSID is configured identically accross multiple controllers, but only works on the WISM's. The same WLAN profile on a 5508 is unavailable unless I select a Radio Policy of 'All'.
All controllers (WISM's and 5508's are running 6.0.188.0)The WLAN profile is using MAC Filtering[WPA2][Auth(802.1X)] as the security policy.
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Mar 7, 2013
I have set up a new wireless network for a customer and they want to use the guest portal for som users.The problem that I am expering is that on a particular site with many small buildings user complains that they have to reauthenticate using the webportal when moving between the buildnings. I have tired extending the idle user timeout on that particular wlan in the cisco 5508, but I still having this problem.
I would actually like if the user login via the guestportal at the beginning of the work day and after say 4-5 hours they have to reautencitcate.And if they loose network connectivity (moving between buildings, iphone/andriod shutting down wifi adapter, etc) they shuld be fine connecting again because they have aldready authecnticated once during the last 4-5 hours.
Is this possible via the ISE?My second question deals with 2.4 and 5 Ghz band.I use AP groups on each of my distribution areas. All groups have the same SSID but diffrenet egress interfaces (interfaces groups). And in some of these I want to save the 5 GHz band for voice over wlan and in others i would like to use both bands.
Do I have to create diffrent wlan profiles with diffrent radio policys and same SSID or could I do this in the AP group settings using RF-profiles?
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Jul 10, 2011
I have a couple of 114n APs in my network and the CAPWAP uptime and AP uptime are almost the same. But there is one which always resets after some time. I have moved across to another switch port but the issue persists. I have other 1141 and 1131's on this switch and no problems. The keep alives between the AP and Controller is regular. I can't get more info from the traps as the reason code is always;
" AP associated to Controller is UP. Reason: Radio interface reset due to Init"
"AP associated to Controller is down. Reason: Radio interface reset"
"AP associated to Controller is UP. Reason: Radio interface reset"
####Only 2ice was the reason code "Operator changed 11g mode". I have seen some posts about similar problems but there hasn't been any concrete solution provided.
note that RLDP is disabled, Primary discovery timer is 120sec, and the version is 7.098
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Mar 17, 2013
We hav ea 5508 pair running in HA mode. Initially the conrollers were running the 73..101.0 code. We were having issues where the primary controller would software reset (according to show sysinfo), the secondary (HA SKU) would take over and then after a few hours the secondary would also software reset and the primary would take over. Also I notice that after this happens that the Tx Power Control doesn't seem to adjust the A radio settings, most of the radios are at the 6 level. Normally they are 1, 2, or 3. Last week I upgraded to 7.3.112.0, later that day the same thing happened.
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Dec 19, 2009
We are facing an issue with a customer where a Cisco 4400 Series controller is blocking the 802.11a/n Radio Interface of a 1250 AP. The radio shows as down on the controller GUI. The error message on the GUI is that the 'Regulatory Domain' is not supported. This can be seen from the attached screenshot. Also relevant parts of the WLC configs are attached. WLC: Cisco 4402 WirelessWLC Country: SADevice: Cisco Lightweight Access Point 1250 (LAP) is controlled through the 4402 Cisco Wireless LAN Controller (WLC)The operating system version of the LAP: c1250-k9w8-mx.124-18a.JA version of the WLC: Software Version 5.2.178.0 The problem is that the controller shows that the 802.11a/n Radio Interface in Radio Slot # 1 is always down , the customer tried to manually 'no shut' the AP interface from the console and it worked , but obviously this solution would not work as the configuration cannot be saved (LW AP).
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Jul 4, 2011
I converted a Cisco Aironet 1142 Lightweight access point to Autonomous and at first it works properly but every some days the dot11Radio0 interface is down (similar case than the cisco support community case "Autonomous 1142 AP shuts down 2.4 radio interface" The 802.11g radio shows as “Dot11Radio0 is reset, line protocol is down” while the 802.11a radio appears to be up and running, I have to reload the device so that the Dot11Radio0 is up again.
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Jul 4, 2011
I converted a Cisco Aironet 1142 Lightweight access point to Autonomous and at first it works properly but every some days the dot11Radio0 interface is down (similar case than the cisco support community case "Autonomous 1142 AP shuts down 2.4 radio interface"
The 802.11g radio shows as “Dot11Radio0 is reset, line protocol is down” while the 802.11a radio appears to be up and running,
I have to reload the device so that the Dot11Radio0 is up again,
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Nov 11, 2012
I have a CISCO AIR-LAP1242AG-A-K9 Wireless Aironet 1240AG and i do not have any wireless controllers i just want this to act as a AP and not have to depend on any thing else for its config. I can not get the IOS to TFTP over. Here are the steps i take.
Step 1 The static IP address of the PC on which your TFTP server software runs should be between 10.0.0.2 and 10.0.0.30. The IP address of the AP is 10.0.0.1.
Step 2 Make sure that the PC contains the access point image file (such as c1200-k9w7-tar.122-15.JA.tar for a 1200 series access point) in the TFTP server folder and that the TFTP server is activated.
Step 3 Rename the access point image file in the TFTP server folder to c1200-k9w7-tar.default for a 1200 series access point, c1130-k9w7-tar.default for an 1130 series access point, and c1240-k9w7-tar.default for a 1240 series access point.
Step 4 Connect the PC to the access point using a Category 5 (CAT5) Ethernet cross over cable .
Step 5 Disconnect power from the access point.
Step 6 Press and hold MODE while you reconnect power to the access point.
Step 7 Hold the MODE button until the status LED turns red (approximately 20 to 30 seconds) and then release. You will see the IOS file being TFTP to the AP. Once this is done on the screen reboot the AP by pulling out the power cable.
Step 8 Wait until the access point reboots, as indicated by all LEDs turning green followed by the Status LED blinking green.
Step 9 After the access point reboots, reconfigure it using the GUI or the CLI.
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Jul 7, 2011
I setup a mini wireless LAN network lab with a not for resale 2106 wireless lan controller and a sales air-lap1242ag access point. I do not have a DHCP and DNS in my lab environment. I have configured the WLC with the basic configuration using the CLI wizard, i also configured the WLC as a DHCP server for clients that will be connecting to the APs associated to the controller.
I powered up the AP and connect the ethernet port directly to the controller, the controller issued an IP address to the AP, the AP downloaded a new operating system from the controller but failed to join the controller.
I check both debug message on the controller console and the trap messages on the controller's GUI and it say the AP could not download a configuration from the controller and it is beacuse of invalid license. Below is the trap message:
Configuration Phase Statistics Requests ReceivedResponses SentUnsuccessful Request ProcessedReason For Last Unsuccessful AttemptLast Successful Attempt TimeLast Unsuccessful Attempt TimeLast Error SummaryLast AP Message Decryption FailureLast AP Connection FailureLast Error Occurred Last Error Occurred ReasonLast Join Error Timestamp
Also, I tried to log into the GUI of the AP using the both the username and password ''Cisco'' but I cannot get into the device. I can only get in through the CLI. In the CLI, almost all the commands I enter gives an error the it is disabled. I don't know what to do any more, I want to know if the access point is faulty or i am not doing the right thing.
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Oct 21, 2007
I have an AIR-LAP1242AG-A-K9. Straight out of the box I thought it would have the GUI functional but this is not the case. I am brand new to Cisco products so it is taking me a while to get use to them and to TelNet but from what I have read in about 6 different manuals none have explained how I can access the configure terminal command when It doesn't show up. I am in privileged mode with access of: AP001c.588e.a266#show privilege. Current privilege level is 15.If I can't get into global configuration mode I cant enable the GUI, turn on the wireless.
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Apr 2, 2012
I have successfully converted my lap1242ag-c-k9 to autonomous mode. But when i try to set ssid or wep then hit apply it won't the changes i made.
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Mar 13, 2012
I am in the process of upgrading our wireless infrastructure from a series of APs centrally managing the infrastructure centrally with the WLC 5508 and new APs (1142). All seems to be going well, the APs see the controller and are downloading the latest information/changes and I can connect to a test network. The current issue I am having is that I cannot connect to the AP via the web interface.
The config for the management interface of the 5508 is:
interface GigabitEthernet4/0/20
description ** Connection to WLC-5508-01 **
[Code].....
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Aug 26, 2012
Is there any limitations of network size for an interface in a WLC 5508? Any recomendations of netmask size? Maximum /24, maximun /21?
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Aug 9, 2012
Yesterday I was in one of our client premises configuring a WLC 5508 with software 7.2, went through the initial configuration wizard with no problem whatsoever, my issue began when trying to configure a ap-manager interface.In many WLC configuration guides cisco states that for 5508 it is not required to configure an ap-manager interface because the management will suffice, but then they put a side note recommending it's configuration for best practices and better performance. OK so I saw that in an earlier version document and now they do not make the recommendation but the still use the word required and for me that's still is not a limitation. I can't create the ap manager interface because when I put the VLAN ID it says the it is being used by another interface.
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Aug 1, 2010
I'm setting up a new 5508. I've used the config from a 4402, have successfully connected to the Service port to manage the device, but for some reason cannot connect to the Management interface. In this case, port 1.
The service port is connected to a Catalyst switch and grabbed an ip address (10.2.x.x subnet) no problem. I can access the 5508 via https using the SP. However, port 1 is connected to the same Catalyst switch, but on a different vlan (subnet 10.20.x.x). Both ends show that the interfaces are up, I can ping the interface from any other host on the network, but when I try to manage the device via https I cannot connect. We are using WCS and I cannot add the device from the WCS. About all I can do is ping that interface.
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Aug 25, 2011
at the moment we are using as default the manager interface as ap-manager interface.
Now I have to change the IP. I would like to change that very smooth with all our locations. My question, is it possible to add a ap-manager interface with a new vlan and IP Range, so that I can move the AP's to the second interface as as soon as it is planed with the location. Sometimes in special cases we have hard coded the WLC IP oder we just need to change the DHCP option but this needs to be planed and I see problem to do that in a hard cut.
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Jan 16, 2013
After I've upgraded software to the v7.3 and applied AP-SSO it made imposible to access the controller's gui via Service-port. So we tried to access it by management-port, but there is some problem too. It is not working from another subnets. But default gateway on management vlan is set correctly and I even tried to turn of all acl's on switch. WLC is only accessible from the same network. But at the same time wlc is replying on ping fine.All other protocols cannot connect to the controller.
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May 6, 2013
I have 2 x 5508 Wireless Controllers, 1 mgmt port on each as standard. I noticied something different between these controllers running the same code.I can bound a physical port to the mgmt interface on one controller but not the other (both interfaces are untagged)see below, this config appears on one controller but not the other? Is this something to do with the initial setup? How can I add Phyiscal information to the other controller mgmt interface, I cannot delete the mgmt interface. Physical InformationPort Number Backup Port Active Port Enable Dynamic AP Management?
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Aug 12, 2012
I have got a wireless project with WLC main office and have 10 sites where ap's are there and ap's getting registerd .we need 4 ssid in all branches same .
ssid guest
ssid scanner
ssid user
vlan 600 main office for scanner 192.168.1.0
in branch
vlan 600 for scanner but ip is 172.16.1.0
and bgp is running . And customer is asking me not to edit the ip range or vlan or create new vlan . but in wlc am not able to create branch network 172.16.1.0 range interface and vlan 600 as vlan 600 i already created for scanner main office 192.168.1.0 So is there a way to do that .
Temprarly one site i did like created vlan 610 in branch no ip . And in main office interface vlan 610 given another ip range . and i created interface in wlc . from branch i can connect the ssid and getting ip . But they dont want to create any aditional vlan or another network . Customer dont have a smartnet contract . They recently baught 2 wlc 5508 and 40 ap 1142.
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Sep 8, 2012
Since WLC5508 MGMT interface is configured a AP-Mgr at the same time, can I set a Backup Port to WLC5508 MGMT interface? Refer to WLC configuration Guide:
In the Backup Port text box, enter the number of the backup port assigned to the management interface. If the primary port for the management interface fails, the interface automatically moves to the backup port.
Note Do not define a backup port for an AP-manager interface. Port redundancy is not supported for AP-manager interfaces. If the AP-manager interface fails, all of the access points connected to the controller through that interface are evenly distributed among the other configured AP-manager interfaces
if I need to configure the backup port for MGMT interface, i need to remove the AP-manager on MGMT interface and create a network dynamic interface for AP-Manager ?
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Jan 13, 2013
Im receving this error on my syslog server: capwap_ac_sm.c:1443 Ignoring Primary discovery request received on non-management interface (2) from APalready checked the configuration and everything seems ok. They are registered and with clients associated.What could be the cause?
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Mar 22, 2011
I tried setting up the wireless at my mom's house, and she has the following hardware:Motorola SB4220 Surfboard ModemNetgear RangeMax WPN824 RouterAll computers run Windows, XP or VistaAlso, when I go to Control Panel -> Network Connections, under "Local Area Connection" it says "Realtek RTL8139 Family PCI Fast Ethernet NIC". I guess that's a driver, but I don't know what that means.The wireless works, but it turns off and on randomly every couple of seconds, so anyone using it has to keep refreshing pages until it catches a signal.Here's something I think might show where the cause is: when I go to Control Panel -> Network Connections, it usually shows "LAN or High Speed Internet", but sometimes it also shows "Internet Gateway", and the following:
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Mar 27, 2013
What I have. 2 - WLC2125 controllers. Second unit is failover purpose only.
19 - Cisco Access points. AIR-LAP1242AG-A-K9 - All powered by Cisco Power Injector AIR-PWRINJ3.
Issue: 5 AP's in another building loses connection to the network and drops off from the Controller. Sometimes it's all of them. Sometimes it's just 1 or 2 or 3 of them. Happens very randomly. Somtimes once a week. Sometimes, once every two weeks. Only way that I know how to get them back up is to just power cycle them. Once power cycled it comes right back up.
This has been happening for awhile now and I really need to get to the bottom of this. I understand it can be number of issues, like cabling, or power issues but what I really need is a steps to troubleshoot to narrow down. what to look for, settings on controller? etc...
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Oct 30, 2012
So I have this Netgear N900 (WNDR4500) wireless router. I have one PC connected via ethernet cable to the router and 4 wireless devices connected wirelessly. As long as the ethernet-connected PC is turned on, the other wireless connections work fine, but as soon as I shut down that PC, the internet connection is lost (although I can still connect to the router via the wireless laptops - router login page - so I know the router's wifi part is working). Why would my PC need to be on? Does the PC handle any of the internet connection for the router?
I hope I don't need to keep my PC running 24/7 so that the other devices can access the internet!
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Jul 29, 2012
Is possible to configure a Lightweight Access Point LAP1242AG as 802.1x supplicant using Microsoft NPS radius server that not use EAP-FAST authentication method? Can I use PEAP in NPS radius?
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Jan 9, 2013
I have a wireless controller 5508 and all my interfaces can be accessed via https or ssh from a wireless client. Management access from a wireless client is disabled so I don't understand why this is happening.
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Feb 8, 2013
I have 2 WLCs (Cisco 5508) in my network. The primary has 16 Aironet 1261 APs connected. Secondary WLC is just staying there and no APs are associated with it. Everything works fine. I was accessing the controller via a wireless client all this time through the management interface 10.74.15.2 using https. It was working fine.But when I tried to access the primary using the wireled network, I can access the seconday but cannot access the primary. They are in the same subnet and I can ping both of them.
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Jul 10, 2012
i have WLC 5508 showing the below Logs , which prevent the users from connecting to the SSIDs , also its disconnecting the associted users DHCP Socket Task: Jul 11 09:54:08.992: %SIM-3-DHCP_SERVER_NO_REPLY: sim_interface.c:1039 Failed to get DHCP response on interface 'interface-02'. Marking interface dirty.*mmListen: Jul 11 09:54:08.638: %MM-3-INVALID_PKT_RECVD: mm_listen.c:7671 Received an invalid packet from 10.21.1.25. Source member:0.0.0.0. source member unknown.it shows 3 to 4 times durring 1 hour ,
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Jan 2, 2012
I'm trying to verify some behaviors I'm seeing with my 5508 controller setup, I've zero experience with this hardware and clueless on the best practices. With that said... out of the box I ran through the AutoInstall process.
I gave my service port an IP address on my subnet, 10.10.8.0/24 vlan 100 and gave the management interface the ip address 10.10.30.5/24 vlan 130
From my host I can ping the management interace 10.10.30.5 and the interface gateway 10.10.30.1
I cannot connect to the controller via 10.10.30.5 either through the web GUI or telnet
I can connect to the controller via 10.10.8.200 both through the web interface and telnet
while connected to the service port, I can ping the management port IP but I cannot ping the 10.10.30.1 gateway.
We have attached two test 3502I AP's and they found the controller and pulled correct ip addresses, clients can authenticate and access network resources as well as the Internet so for the most part, things are working but it concerns me that the management interface can't ping its own gateway.
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