Dell :: Network Card Diagnostics (XPS9100)
Jan 2, 2013
I've been getting the BSOD randomly on the internet and just went through the Dell diagnostics - by component and symptom. Only error I got was for the Network card : Strength Signal test Tested and needs attention. What do I do to investigate this?
Network card: Dell 1525 WLAN Pcle Card (802.11n) with external antenna.
The computer is connected to the router via ethernet cable.
I've talked to Dell tech support and they're convinced it's a software problem but this implies otherwise.
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Feb 23, 2011
I can connect to the free wireless with no problem on my company laptop. Last night, I was using my personal laptop (as I have been for 2 weeks) on the wireless internet when I suddenly lost connection. In the Network and Sharing center of Windows Vista it shows a connection to the router but an 'X' between the router and the internet. When I run the diagnostic I get "Cannot communicate with primary DNS server (4.2.2.1)" The it says "Network diagnostics pinged the remote host but did not receive a response".
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Jan 13, 2012
I have a Vostro 1500 and cannot connect to a wireless network with a dell 1395 WLAN minicard os XP home, what are possible solutions?
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Apr 20, 2012
I think I am having problem with my network card I am running windows 7 with Dell wireless 1390 WLAN Mini-Card lots of times the signal is low and I get the error message no internet connectivity or some other error message that I am not being able to connect to the network provided by my wimax modem, Is there any program that I can download to test if there are any errors related to the network card or any way to fix this?
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Feb 24, 2013
My Dell XPS83000 does not find the network card when the PC is started in a "cold" condition. I have to restart the PC 3 - 6 times before the card is found. When the PC is "warm" the card is found without any problem.
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Nov 4, 2012
A while ago (around 5 months) my wireless card suddenly stopped working for no reason whatsoever. Since then I had been using a usb wifi dongle but I got sick of that so decided to find out what the problem was. All my drivers where up to date, I re-installed everything, no luck. Opened the laptop up to find the wireless card had burnt out. Ordered a new one from Amazon (It was legit, more expensive than ebay ones) Put the new one in everything worked fine, wireless back on as normal, now 3 days later, wireless randomly turned of again, smelled burning inside my laptop, opened it up and the new wireless card had burnt out again. My friend thinks its the circuit. I had defiantly connected everything properly as I have taken many laptops apart.
The network card is: Model: 622ANHMWIntel Centrino Advanced N6200
Everything else on the laptop works perfect.
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Jan 14, 2013
Having a serious problem with my PC type Dell Vostro 460Where the network card is not recognized from time to timeBut when I disconnect the power supply or when re-Rest Bios
Sometimes network card appearThe operating system I have Windows 8 Enterprise
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Dec 30, 2012
I'm having a problem with my onboard NVIDIA nForce Network Ethernet card. I have a XPS 730 running Windows 8 (64 bit). What is the most recent date of the driver for this adapter? I was attacked by a VERY bad virus (called SMALL) and have just got everything back to normal (I think). It may be possible that the driver for my network card is corrupted. Device Manager says driver is dated 2/23/2012 and the version is 7.3.1.7336. Is this correct? Two weeks ago the machine ran fine, Windows 8 installed without a problem.
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Dec 18, 2011
My only issue at the moment and im not sure if im doing something wrong but the wireless card is Intel® Centrino® Wireless-N 1000 and it says it can do Wireless N Connection but im not able to get it connected to the wireless N network. When i go in to view the options it gives for Wireless Mode it says B/G or just B or G. Now up top it does say 802.11N Mode and has the option for Enable and Disable and its Enabled. I have uninstalled the driver and intel software and reinstall everything a few times but no resolve. How i need to get the card to connect to the N Network?
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Feb 27, 2013
I have a two year old Dell, an XPS Q740 (from the system info) Intel i7 CPU. Works fine but I've recently upgraded my router to an N standard with dual channels operating at 2.4ghz and 5ghz, so I'd like to improve the the network options for my machine. Looking at the device manager, it says I'm using an Intel WiFi link BGN 1000 which operates at 2.4ghz.
What card if any I can install to bring about a speed improvement. Fiber broadband is also due in my area soon so I want to take advantage of this.
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Jan 19, 2012
My friend has a dell d600 with the built in intel wireless card. All of a sudden his computer no longer shows that there is a wireless interface in the computer and he needs this computer for work. I'm thinking the driver may need to be reinstalled but I'm not entirely sure if it's that or a hardware error that's causing this malfunction.
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Feb 19, 2012
I got DELL inspiron 1012 with built-in mini wireless card in windows 7 starter. The laptop could detect the card and I could connect to the internet until when I downgraded to windows XP service pack 3, and then it could not detect the card anymore. I downloaded all of the driver in DELL support site and installed them to the laptop but it sitll could not "see" the card. I checked in the Device Manager and did not see the folder "Network Adapter" at all.
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May 13, 2005
I have Dell Inspiron 8600 Laptop. I just wiped and reinstalled the xp. But I don't have the drivers. XP w/ SP 2 won't pick up the integrated 10/100 network card and modem.
[URL]
I went to above link to download the driver from dell but I don't know which one to download. There are different kinds and all I know about my card is it's "integrated 10/100 network card and modem". But I don't see this specific driver. For the wirelss card, I know exactly what it is and it works fine.(Intel (R) Pro/Wireless 2100 LAN miniPCI Adapter) But not the integrated 10/100 Port.
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May 18, 2013
My computer doesn't recognize my network card, so I need to reinstall my network drivers.There are three drivers listed for my XPS 8300...service tag.
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Oct 30, 2011
tell me if the Dell 1502 wireless n mini-card will function on a wireless network working on a/b/g bands?
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May 22, 2012
i reinstalled Windows Vista using the disc that came with the Dell Inspiron 1525.I then went to the dell website, downloaded and installed the 2 network drivers. So now the internet works with a cable but the network card is still not showing up.How is the laptop still not recognising the wireless card? Are there any additional drivers i need?
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Apr 9, 2012
I checked the NIC Properties and the Speed & Duplex only shows the following 10 half, 10 full, 100 half, 100 full and auto. There is no 1000 half and 1000 full. My old gigabit NIC on my old computer shows all, 10s, 100s, and 1000s and the auto. They tried to fix it and even changed the driver but it still is not showing the 1000s. Their option was to change the motherboard with a refurbished one and my computer was just bought just 2 months ago. The original computer had 12GB memory, I7, AMD graphics card, 460 PSU. no blue-ray, no usb 3. The new setup is 16GB memory, I7, Nvidia GeForce GT 550 Ti, Usb 3, Blue-ray, I think 800 PSU.I am running Win 7 Home Premium 64. I have a Gigabit connection from my internet service so I wanted the NIC to go that fast too. The specs shows the computer to have a Gigabit NIC but the properties is not showing the 1000s.
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Jan 15, 2012
I have 10 Vostro 460s, the network cards are not being found on startup. You have to reboot the systems 3-4 times to get Windows to find the Network cards. All drivers are up to date. This may be related to a Windows update, since the machine were fine for a month or so until an Update came out.
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Oct 15, 2011
The wireless on my laptop keeps dropping out. When I first got it it was fine, but after a while I started experiencing problems on every wireless network I connected to. Most of the time it would connect, but after around 10 minutes or so, the connection would drop out and the wireless card has to be "reset" so I can connect again. Otherwise I have a little yellow triangle over my network signal strength bars. I've updated to the latest drivers (14.2.0.10) but it was no luck.
This happens with every wireless network and I know it's not the network because my old Vostro 1500 is running just dandy on all of them.
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Jun 19, 2013
I have an old computer (Dell gx280) that has a external usb 2.0 hard drive connected to it. I was trying to copy the files over a gigabit network connection to another computer and it was only transferring at approx. 2.5 megabytes a second. This was only using a small fraction of the gigabit network card in both the source and destination computer. I saw the CPU was maxed out on the source PC b/c of an application. Once I quit that application the CPU usage went back to essentially nothing. The copy job then jumped up to 14 megabytes a second and was using 30-35% of the gigabit connection.
The NIC and the USB ports are on the motherboard. How did the CPU usage slow this whole process down and was it impacting the network card, the USB port or both?
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Feb 27, 2009
I got a Studio 1535 Laptop which comes with a Broadcom WiFi card that is named "Dell Wireless 1397 WLAN Mini-Card" in the Hardware Manager.
I tried to connect to my ZyXel WiFi router but though i had it all configured right, Windows would always come up with "you entered the wrong key". After playin around for some time i figured out that everything just works fine when i switched my router from WPA-PSK to WPA2-PSK. My router features both WPA-PSK and WPA2-PSK but since my other PC does only support WPA-PSK the router is set to that and i want it to stay that way. I just don't want to buy new hardware for all my other computers.
So is this WiFi card strictly incompatible with WPA-PSK? Does'nt make any sense to me because WPA2 works just fine! Normally they are downwards compatible aren't they? (Moreover, when setting up a connection i can choose WPA-PSK from the dropdown menu.
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Jul 24, 2012
I installed a 1370 network controller card into a Dell Latitude D505 and I downloaded a driver for it and it still is not working and thoughts?
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Oct 28, 2007
I have new Inspiron 1720 running Vista with the Dell wireless 1390 WLAN mini-card. I will be connected to the wireless network just fine, but it will then disconnect. My problem is I cannot re-connect to it without having to do a total restart. I go to the place to refresh the list, and it finds nothing. I ask it to repair the network, and it can't becasue it cannot find a network. I have at least 4 other networks in the area that I can normally see, and none appear when I hit the refresh button. But I totally restart the system, and everything works fine again (until it drops again).
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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Aug 29, 2012
is there a command available to run diagnostics in ASR port/SPA? the one below is from a juniper remote device. i was only able to find 'test interface' but haven't run this yet (currently in production).
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Feb 26, 2012
what's the meaning of the output:
Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- --------------------
Gi0/40 100M Pair A 2 +/- 4 meters Pair A Normal
Pair B 2 +/- 4 meters Pair B Normal
Pair C 2 +/- 4 meters Pair C Short
Pair D 2 +/- 4 meters Pair D Short
From the command
test cable-diagnostics tdr int gi 0/40
It's normal?If not, then. the problem is on the cable or on one of the interfaces?The interface is connected between a fastethenert on a 2811 router and a 3560-48 switch.The cable is a straight through cat 5e cable. (I have changed several cables with same result).
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Nov 2, 2011
how to use sim card in dell xps15
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Dec 29, 2012
What wireless card should i buy for Dell Optiplex 745?
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Jan 26, 2012
I had turned my computer on and I hadn't been on it in a week or 2 because for some reason my computers WiFi connector was not turning on in the back. Usually, if the wifi is turned on, there is a green light flashing in the back which tells me it is picking up or searching for a signal. And once I turned it on, it had started working again. So I played on it a bit and got off. But when I went to turn it on today, it wont pick up any signals. My router is working perfectly fine since I'm typing this on my iPad.
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Jan 5, 2009
I have a new Dell Studio 540. It is presently plugged into a wired router via an Ethernet cable. However according to the documentation I should also have a wireless card fitted. It should have the following fitted:
Wireless Network Card 1505 PCIe 802.11n
How I find out this information.
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Nov 25, 2011
I just got a XPS 14z. The wireless signal isn't consistent and it is weaker than my old XPS 1330. It's actually painfully slow. Every thing is exactlly the same. I have my old computer next to the new computer and the wireless signal is working much better on the old computer. Pages are loading more quickly on the older model. Howothers wireless is performing on their 14z? There is nothing wrong with the router or internet connection.
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Apr 11, 2013
I'm looking for a part number for the internal wifi card on a Dell Inspiron One 2320. If not a part number, then what the generic model is that is installed in the all-in-one 2320 that would be great. Need to replace a faulty one and Service Tag doesn't determine proper card.
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