Dell :: XPS 8500 Special Edition - Internet Drops Every 5-10 Seconds
May 6, 2013
I've been having an issue with my Dell, when it goes into Power Save Mode (not Sleep or Hibernate), my Graphics Card crashes and I can't see anything when I move the mouse to Wake Up my screen. This is something I have come to live with since I hear the Power Supply for my Graphics Card is too weak (AMD 7870). Sometimes, I have to do a Hard Reboot by holding the Power button and then restarting the computer.
I did that yesterday and realized that my internet connection keeps cutting every 5-10 seconds (literally). I'm running Windows 7 Ultimate. What I did so far was uninstall the driver and get the latest one. That hasn't worked at all.
I have 2 other devices connected to my Wi-Fi, a Dell Laptop that is working perfectly and a smartphone. Both of these haven't been dropping the connection at all. I'm thinking that either something became corrupt by doing my Hard Reboots or it's some kind of compatibility issue. I bought this computer in November 2012 and haven't had an issue like this since but now I can't do anything on web because it takes ages to visit websites.
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Nov 5, 2012
Quick Specs:- Windows 7 64 bit Home Premium
- Wireless Card: Intel Centrino Wireless N 2230
Issue: Whenever I close my lid, my wireless connectivity drops by around 80+%. When using speedtest.net, I normarlly download at 5 megabits/s and upload at 1, but with my lid closed, I download at less then 0.4 and upload surprisingly at 0.8. My downloads and torrents basically grind to a halt, multiplayer gaming becomes difficult and websites/youtube/videos take much longer to load. I can check all these figures as I'm using an external monitor.I have tried a lot of things to improve connectivity including setting everything to high performance, disabling power saving modes, setting roaming to aggressive/high and updating drivers.
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Jan 9, 2013
I have an Asus Dual-Band Wireless-N (RT-N56U) that has worked wonderfully with my other 5 computers.Both the 2.4 ghz and the 5 ghz appear and connect as they should with my other computers.However, after purchasing my Dell Inspiron 17R Special Edition this year (Windows 8 comes preinstalled), I can see only the 2.4 ghz in the available wireless network lists. No matter what I do, I cannot see the 5 ghz wireless band connection with the Dell. I have several other computer in the same room that see it just fine, but the Dell does not.What do I need to do to get my Dell to see this 5 ghz connection?
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Apr 27, 2011
New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet, All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox, Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.
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Apr 11, 2013
I recently bought a new Inspiron 15R Special Edition less than 3 weeks ago. It has recently started playing up with the internet. I've reset the router, and deleted and reconnected to the internet connection but it has stayed the same.
I have also been having problems with some computer programs. McAfee and windows threat both decided to shut down along with the firewalls. The security seems to be up and running now but my firewall doesn't seem to want to turn on.
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Jul 23, 2012
My specific Dell is the XPS 17 with the 3D screen (Model: XPS L702X). I checked product support and on this laptop it states a 3G card is not available on the 3D panel. I'm wondering why did they exclude the 3G card from this laptop. As far as I know, a 3D panel will have no effect on a 3G card (when Installed). Or is it they used the port for the 3G card for the 3D panel which I find highly unlikely.
I have contacted customer support but the people are not very informative. How to make this 3G card work in this laptop or how to get one in and make it work?
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Sep 26, 2012
So basically, everytime i play a game (Grand Theft Auto), i can be on it for about 10 seconds before it makes a weird sound and then i lose internet connection. I have re-installed my game, updated my drivers, and i do not have any viruses. Also, i use a Dell Inspiron 1525 (i know its a horrible pc), once i lose connection i have to restart my PC just to get my internet connection back, and when it is done restarting, it says there is a problem with my WLAN card.
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Nov 9, 2011
Just three days ago, all of a sudden, my net drops off every 20secs like clockwork, only affecting the wireless.At the moment, my router is connected to the modem, and my computer upstairs is running through the wireless connection from the router (not the modem) - though it makes no difference the problem happens with either.
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Jan 28, 2011
My wireless network is connected through a Netgear WNDR3700 router. My pc (see sig) connects to the router via a Netgear WNDA3100v2 adaptor.
Every 30-60 seconds I hear the audible alert & dialog box telling me my computer is now connected to the internet. So that means every 30-60 my computer must be losing access to the internet. I've been pulling my hair out trying to figure out what's going on, to no avail.
I've done all the obvious troubleshooting.
- rebooted cable modem
- rebooted router
- uninstalled & reinstalled drivers
- connected via both 2.4g & 5g radios
- reset & reconfig router settings
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Apr 11, 2013
i have a Dell XPS 8500 with windows 8, Currently it's connected to the modem by ethernet cable Currently i have cable broadband which is fast normally occasionally it's slows for no reason i have done a diagnose test on the connection which came with the following results result of the test came out with the following which i am quoting exactly as it show's on my computer "your computer appears to be configured correctly, but the device or resource(DNS Servers) is not responding"by the way connecting to my router through wifi is not much of improvements?
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Jan 11, 2013
New Dell XPS 8500 connected to Gigabit port on BT Home Hub 3.Connection shows 1Gbps. Accessing web sites is very slow.connect to 10/100 port and web access is fine.Old Dell Vostro 220 connected at 1Gbps and worked fine !
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Oct 18, 2012
I've recently bought a new desktop with a TL-wdn4800 wireless device. when i start up i instantly get full bars for my wireless however after about a minute, it drops down to one bar, and becomes hardly usable. i'm wondering if this is the device turning itself off and reverting back to the default inbuilt wireless device?
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Apr 19, 2004
I see a lot of postings about getting the GX270 working with a ghost boot floppy.
Dell Optiplex GX270 Onboard Intel LOM (Intel 1000 Pro) and Ghost 8.0 Corporate Edition using a Ghost Console Boot Partition.I'm using identical Intel Drivers on both the floppy and the Boot Partition.It works from the floppy(only using PC-DOS however).
When started from the ghost console boot partition it pauses after displaying the MAC address of the card which after a few minutes it displays an error message "command interpreter missing (command.com)".
I've gotten the scenario to work with a Broadcom Gigabit Extreme network card, haven't tried this with an Intel Pro 1000 NIC (as opposed to the onboard NIC) to eliminate the driver as the culprit. I suspect this might have something to do with the SATA configuration.and no, the -FNI or the -NOIDE switch will not work in this situation as the *.exe that starts on the boot partition is ngctdos.exe and not ghost.exe.Which, I'm assuming is the app that listens for instructions from the Ghost Console.
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Sep 29, 2012
I am having a very frustrating problem with my new Dell XPS 8500's wireless connection - Dell Wireless 1703 802.11b/g/n (2.4GHz). Basically, I am losing my network connection every couple of minutes. The process goes something like this:
1) Not connected - Connections are available
2) My network disappears completely (yet all other local networks are still visible) for a matter of seconds then reappears
3) I try to connect and receive "Windows was unable to connect"
4) I press "Troubleshoot problems"
5) "Resolving problems", "Resetting network adapter", "Troubleshooting has completed"
6) Problem with wireless adapter or access point - Fixed
7) I am reconnected to the network/internet with a full 5 bars
8) Process repeats itself five minutes later
I have been able to come to a conclusion that is not the adapter, or the router, but some sort of compatibility issue as:
a) I have tried connecting to a different wireless network and it has worked fine
b) There are other systems in the household that connect to the network and are not experiencing the same issue
It is not a distance issue as router is 2 meters away from the adapter with nothing in between, the other systems that use the network are much further away.
What I have tried so far: - Changing the channel from "Auto" to a set number
The router is a Belkin N300 Wireless N.
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Oct 14, 2012
I have a Dell XPS 8500 with Dell 1073 802.11b/g/n Network adapter, recently I have change my old linksys WRT54G router for a new TP-Link TL-WR2543ND router. Since this change i have no more connection on my desktop computer. All setup is just the same uses at Linksys Router IP 192.168.0.1 Security WPA/WPA2 Personal AES the desktop connecto via Wifi with the router that assing me ip 192.168.0.102 but i have no access to internet or event access to the router admin page. At home i have a HP notebook which works just fine and i haven't ay issue, also my wife and i have Motorola Milestone cell phone which haven't any issue, Also PS3 connect just fine. But the XPS Desktop DONT.
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Nov 8, 2011
My net drops off every 20secs like clockwork, only affecting the wireless.I bought a new router yesterday to see if that would work, but it hasn't. At the moment, my router is connected to the modem, and my computer upstairs is running through the wireless connection from the router (not the modem)
My router is a NetGear N600 Wireless Dual Band... and my modem is a NetGear Rangemax wireless My computer is running Windows 7 and has a Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter(im connecting to my network via the 2.4ghz... not the 5ghz)I've tried doing the whole, ipconfig/ release
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Nov 7, 2011
We have a bunch of computers(70 aprox) connected to a domain. Since couple weeks ago very strange issues started occuring, internet and network access(path to network share is lost) would come up at random times and on different machines and would last for about 10-20 seconds it would re-connect again.All the computers are using private addresses.Most machines are windows 7, some are xp.Using Windows server 2003 as dc.Since the occurance is so random it's very hard to pin point the cause.
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Nov 23, 2012
I have a XPS8500 with Win7 64bit and last week entered internet via wlan without problems. After an automated update I get a "limited connectivity" despite excellent signal strength. If I restore the system to 15:16 settings, everything works fine. However after a restart I am confronted with "limited connectivity" again.
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Mar 19, 2013
I just bought a Dell XPS 8500 and find that the Dell Bluetooth driver will not detect my Microsoft Sculpt Bluetooth mouse..
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Apr 14, 2013
I have recently purchased a new Dell XPS 8500 desktop computer (running Windows 7) to replace my old Dell XPS 420 that died.
I have set up the internet connection on the new computer, however the Ethernet connection is painfully slow. Most webpages take forever to load, that is if they load at all. However, when I use my laptop on wireless, the speed is fine so there is no problem with the network - it must be an issue with the computer.
The laptop also works fine when connected via Ethernet.
Is there something hidden away in Internet settings that could be the cause of the slow speed, or could I just have a dodgy network card? I could easily buy a network card as there are empty slots to install. The computer will be under warranty, but would probably be easier to buy a network card for a few dollars and install myself rather than have someone come out.
I ran the Bigpond ADSL installation disk to install the relevant drivers and configure the settings automatically. I use a T-Gateway TG797n v3.
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Jan 31, 2013
Periodically I will loose internet connection even though when I click on the wireless applet in the tray it says connected. If I disconnect and re-connect it will work fine for a few hours. Takes all of 20 seconds to do. Any problems with 1703 wireless card? Have installed the latest drivers.
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Mar 12, 2012
I have a Dell Inspiron 8500 Laptop with the Dell Truemobile 1300 WLan mini PCI Card.I have tried uninstalling and re- installing the Driver from the Dell website. I have install Network Stumbler and it keeps saying "No Aps Active.I Have MZC and Dellwirless turned off so that they will not conflict with NS.I have tried the FN + F2 keys and neither worked the FN and other keys work just fine.I have just completed a fresh install of Windows XP Pro as the old OS got corrupted.
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Oct 31, 2012
I recently installed Windows 8 on my dell xps 8500 - this was via the discount offer by dell when I bought it with windows 7.
At first I was able to download from the internet but now all I get is this message:
"file is corrupt or unreadable"
Of course this is impossible on every download.
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Oct 29, 2012
On several calls i noticed that the outgoing audio stops for 5..15 seconds randomly. I'd say it happens on an average of every 5 minutes.
When this happens, i can see that the value after "Call1 Packet error:" increases by one. Why just a wrong packet may stop the outgoing audio for so long? i've much more packet losts (about 3%) but they give me no problem at all.
Since a little and cheaper Handytone HT502 gave me intermittent audio too, but the effect was much better (audio still stops, but in a second it comes back), i wonder if is there something i can do by tweaking the WRP400 settings, I'm still using firmware 1.01.00.
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Apr 11, 2013
I have a Dell XPS 9100 system which has a Dell Wireless-N 1525 PCIe WLAN (a/g/b/n) card which I would like to transfer into my new Dell 8500 which comes with a Dell Wireless 1703 WLAN (g/b/n) half minicard. This is because the Dell 1525 is dual band and is faster than the Dell 1525. I would like to get the procedure for installing the Wireless-N 1525 PCIe WLAN card into the XPS 8500 (and replacing the 1703 half minicard).
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Mar 17, 2013
I have a windows xp home edition laptop that i cant connect to the internet with. i have went to geek squad and my internet works fine there but once i get home, nothing. i have also contacted my cable company to no avail, they ended up giving me microsoft's phone number. i had read a previous forum posted similiar to this and followed several steps and came across a yellow flag on serial.
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Aug 18, 2011
I have a problem on my Windows XP PC. He does not think the internet all I've found on the internet does not work.
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Jul 7, 2011
I recently purchased a new laptop, the HP Envy 14 Beats Edition (i5 processor, 6GB ram) and the internet has been working great (Verizon Fios, MI424WR modem) until yesterday. My internet at that point went incredibly slow all of a sudden, on both firefox and internet explorer. I eventually managed to transfer over some antivirus/spyware/malware software, and found that I had the msiexec.exe trojan, among other trojans (or installers?) on the system. I've deleted what I could find. But, with such slow internet, I couldn't update any of the antivirus software, and eventually did a system restore to out-of-the-box conditions. Using a new internet connection (free wifi at a store), I easily downloaded AVG, Malwarebytes, and Spybot, all of which declared my computer clean. However, upon connecting again to my home internet connection, things ran really slow again.
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Dec 11, 2011
My wireless connection won't stay connected for more the a few seconds, and it will keep trying to re-connect, then connect and then disconnect.It's not the router as I have another laptop that connects just fine
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Jul 31, 2011
Our entire office runs on wireless connections (laptops, printers, desktops, etc) and we have little to no connectivity issues considering. However, we just purchased a new dell laptop. the laptop connected but within 5 seconds immediate loses the connection and reconnects, disconnects, etc.. This is continuous. All other devices, 2 other never-before connected laptops and a tablet have all sucessfully connected without issues...only this new dell laptop does it. The laptop connects and stays connected to all other wifi connections we have tried it with (other corporate wifi and home wifi's). Dell has replaced the wireless card to confirm there was not issue with that (which I was confident there wasn't). Our IT contact suggests buying a new $500 router, but that is a little hard for me to accept seeing that only 1 device is having difficulties (his other reason for this was his concern that he couldn't access something like the router's management tool, or something like that). New Laptop is running W7 OS..
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Jan 30, 2011
For a wile now our internet keeps cutting out usually lasting 1-2 seconds we don't get any internet.We have ADSL2+ with Internode.I have done speedtests/pingtests etc. and they are not very useful.
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Feb 21, 2011
I recently got a computer, and it's all running fine, except for the internet.My internet connects through wireless to a box, I have no idea what you call it. Router?The house has three active laptops, all of which are working perfectly fine. This new computer,however, is a desktop, and I am trying to connect to my house's internet through a USB stick device that transmits the signal (D-link, model DWA-110). I know for a fact that this device works for two reasons. Firstly, I've used it in another laptop, and more strangely, it works on this new computer sometimes too.After about half an hour of random methods to make a connection stick, it might connect. And it lasts until the computer goes to standby, or is turned off. This is just random stuff through the network and sharing centre part of the control panel.Nothing ever works twice, and I haven't been able to replicate it for about a week. It successfully connects, and the connection is real because I can access the internet momentarily. But it always just disconnects again. I've tried it in every USB port, too.The signal strength is excellent, and when it connects it works great. It just almost always fails to.
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Feb 5, 2012
I do a lot of gaming, as does my fiance. We've gone through Time Warner and Suddenlink without problems that weren't fixable. Over the past 2 weeks with WOW! we noticed our games will stutter for a second about ever 10-15 seconds, sometimes less. I called them and told them the problem and they told me, after saying everything is good on their end, to get the port numbers for the games so the can add them to "something I stopped paying attention to after thinking this is BS".
I've never had to do this at any other ISP in any other location, so why do they need it? Is there something else it could be? My DL is showing up at 15.85 and UL is 1.11... 25 ping.
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