Laptop Drops Internet Connection After 10 Seconds
Apr 27, 2011
New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet, All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox, Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.
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Oct 18, 2012
I've recently bought a new desktop with a TL-wdn4800 wireless device. when i start up i instantly get full bars for my wireless however after about a minute, it drops down to one bar, and becomes hardly usable. i'm wondering if this is the device turning itself off and reverting back to the default inbuilt wireless device?
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Oct 30, 2011
Lately I have been having a problem with my internet connection randomly dropping off and me having to use the 'troubleshoot problems' feature of Windows 7 to reset the wireless adapter in the computer.
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May 6, 2013
I've been having an issue with my Dell, when it goes into Power Save Mode (not Sleep or Hibernate), my Graphics Card crashes and I can't see anything when I move the mouse to Wake Up my screen. This is something I have come to live with since I hear the Power Supply for my Graphics Card is too weak (AMD 7870). Sometimes, I have to do a Hard Reboot by holding the Power button and then restarting the computer.
I did that yesterday and realized that my internet connection keeps cutting every 5-10 seconds (literally). I'm running Windows 7 Ultimate. What I did so far was uninstall the driver and get the latest one. That hasn't worked at all.
I have 2 other devices connected to my Wi-Fi, a Dell Laptop that is working perfectly and a smartphone. Both of these haven't been dropping the connection at all. I'm thinking that either something became corrupt by doing my Hard Reboots or it's some kind of compatibility issue. I bought this computer in November 2012 and haven't had an issue like this since but now I can't do anything on web because it takes ages to visit websites.
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Nov 29, 2011
I have a brand new E4200 with two desktop computers using it with no problems. I also have a work Thinkpad laptop that I use a couple of times a week from home. Since day one of installing the new router, I have experienced the blue screen of death numerous times during the day (the number of times varies from 1 to 6 on a really bad day). I believe this is happening when I lose my connection to the router. I can see it trying to reestablish itself but the VPN will drop the connrection before it has a chance. I never lost my VPN connection until the day I installed the new router. Yesterday, at least one time it was unable to reestablish connectivity with the router and I had to reboot the laptop to get it connected. Could this have something to do with the IP address? I do not have any issues with the laptop when I am at work using a docking station.
So, I am wondering why I am constantly losing connectivity on the laptop only. The laptop has Windows XP and I am using AT&T Global Network Client to access the work network. Is there a setting somewhere that will fix this? Our IT folks rebuilt my laptop and I am still experiencing the same problem. I checked and I have the current version of the firmware for the router.
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Jul 31, 2011
Our entire office runs on wireless connections (laptops, printers, desktops, etc) and we have little to no connectivity issues considering. However, we just purchased a new dell laptop. the laptop connected but within 5 seconds immediate loses the connection and reconnects, disconnects, etc.. This is continuous. All other devices, 2 other never-before connected laptops and a tablet have all sucessfully connected without issues...only this new dell laptop does it. The laptop connects and stays connected to all other wifi connections we have tried it with (other corporate wifi and home wifi's). Dell has replaced the wireless card to confirm there was not issue with that (which I was confident there wasn't). Our IT contact suggests buying a new $500 router, but that is a little hard for me to accept seeing that only 1 device is having difficulties (his other reason for this was his concern that he couldn't access something like the router's management tool, or something like that). New Laptop is running W7 OS..
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Dec 26, 2012
The problem I am having is my wired internet connection is going out every minute or so and stays out for about 1-2 seconds at a time sometimes it stays out for around 3-4 mins usually twice a day. This problem has been occurring everyday for the past 2 or so years some days it is worse. I have power cycled the modem and router many times, replaced the router, replaced the modem bypassed the router and it always does the same thing. I have gotten cox cable to come out many times, once was to replace the modem, and it conveniently does not have problems when they come then i look stupid. I have showed them the screen shots of the outages from pinging multiple points on the network as shown in the attached screen shot, as you can see in window labeled 1 is a continuous ping of google.com, window 2 is the first hop on the tracert as shown at the bottom of the picture, window 3 is my modem, and window 4 is my router.
As you can see I never lose connection to my router or modem and it is the same when i run tests from other devices. Every time I call them or show them this picture the only response I get is there are no reported outages and to try to reset my modem and router or they can send a tech. When the tech comes there seems to be no problems and I show him the screen shots and he writes it off as peak hour malfunctions even though it does it at non-peak hours as well. Then when he leaves It starts to freak out again I have gone through this scenario at least 3 or 4 times and at this point am getting very frustrated. Even though it is not very noticeable with normal web browsing in gaming and streaming it is a nightmare. I would have already switched service providers if there were any other that service my area.
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Nov 9, 2011
Just three days ago, all of a sudden, my net drops off every 20secs like clockwork, only affecting the wireless.At the moment, my router is connected to the modem, and my computer upstairs is running through the wireless connection from the router (not the modem) - though it makes no difference the problem happens with either.
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Jan 28, 2011
My wireless network is connected through a Netgear WNDR3700 router. My pc (see sig) connects to the router via a Netgear WNDA3100v2 adaptor.
Every 30-60 seconds I hear the audible alert & dialog box telling me my computer is now connected to the internet. So that means every 30-60 my computer must be losing access to the internet. I've been pulling my hair out trying to figure out what's going on, to no avail.
I've done all the obvious troubleshooting.
- rebooted cable modem
- rebooted router
- uninstalled & reinstalled drivers
- connected via both 2.4g & 5g radios
- reset & reconfig router settings
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Feb 12, 2011
I have 3 computers at my home, a WRT54G V1 router.
2 of the computers are connected wired to the router, the internet on them works fine. My other computer I have connected via wireless, and when I try to go on the internet every 3 seconds it is saying not available. Now one thing I noticed was that when I connected to the wireless network it renamed it to my computers service tag. I confirmed this via a friends laptop. From "Busted" to "DCLZMRH1_Network", defenetly not something I did.
When this wireless computer is connected, ALL computers on the network begin having the same problem where each 3 seconds everybody is disconnected randomly. However as soon as I turn the wireless computer off, everything goes back to normal on the wired computers.
I have successfuly replicated this issue using 2 different wireless adapters, one USB, and one "wired" the one you put on the inside (lol) I have Brighthouse Networks cable internet
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15
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Nov 8, 2011
My net drops off every 20secs like clockwork, only affecting the wireless.I bought a new router yesterday to see if that would work, but it hasn't. At the moment, my router is connected to the modem, and my computer upstairs is running through the wireless connection from the router (not the modem)
My router is a NetGear N600 Wireless Dual Band... and my modem is a NetGear Rangemax wireless My computer is running Windows 7 and has a Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter(im connecting to my network via the 2.4ghz... not the 5ghz)I've tried doing the whole, ipconfig/ release
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Nov 7, 2011
We have a bunch of computers(70 aprox) connected to a domain. Since couple weeks ago very strange issues started occuring, internet and network access(path to network share is lost) would come up at random times and on different machines and would last for about 10-20 seconds it would re-connect again.All the computers are using private addresses.Most machines are windows 7, some are xp.Using Windows server 2003 as dc.Since the occurance is so random it's very hard to pin point the cause.
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Nov 4, 2012
Been searching threads here and all over google. I have DSL thru Century Link.Router is Zyxel pk5001z. 2 laptops being used. ( well, they were until my MB fried out.) My laptop has Win 7, my girlfriends has Vista.- Dell inspiron 1525. Only had the service for about 2 mo's. My laptop was working fine wirelessly. Hers drops constantly.Currently hers is the only one being used.Sometimes shows the red x, other times just local only.- Drops and reconnects within seconds. I have set channel to 6 and 11. disabled IPC 6 in laptop adapter, uninstalled/reinstalled wireless card in device manager, checked for newer driver, checked for firmware upgrade in modem, set to g/n only, ( no option for G only) connection strenth is full. No wirless phones, no close neighbors, etc. I have read posts indicating the routers are junk, other posts saying Vista has issues with certian routers, but nothing that pinpoints my exact problem. Also, just re-loaded Vista the other day.
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Oct 9, 2011
my laptop, which connects fine to all other wireless networks, has trouble on this one. It can browse the web all day, but the second a large file begins to transfer (video, a file download, etc.) it will drop the connection randomly, usually rather quickly. The computer does not need to be restarted to reconnect, it often reconnects on its own near-immediately, though sometimes I have to go to the system tray and reconnect manually.I thought it was too far from the router, but my tower in the same room connects flawlessly, and going in to the same room as the router doesn't work. This same laptop has been fine on every other network, and every other computer is fine on this network. I've web crawled off and on about this for months, but no one's problem is limited to one computer/network combination.
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Oct 29, 2012
On several calls i noticed that the outgoing audio stops for 5..15 seconds randomly. I'd say it happens on an average of every 5 minutes.
When this happens, i can see that the value after "Call1 Packet error:" increases by one. Why just a wrong packet may stop the outgoing audio for so long? i've much more packet losts (about 3%) but they give me no problem at all.
Since a little and cheaper Handytone HT502 gave me intermittent audio too, but the effect was much better (audio still stops, but in a second it comes back), i wonder if is there something i can do by tweaking the WRP400 settings, I'm still using firmware 1.01.00.
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Jun 14, 2012
My computer is a Toshiba Sattelite o/s win 7. My wi fi signal is excellent, yet my signal keeps dropping or saying limited access.I have tried resetting the router and resetting my default windows settings on the computer. All other lap tops and wireless devices in the house do not have an issue.I discovered the other day as long as the laptop ( not the router) is plugged in and not running on batter power that i do not have a problem staying connected.For fun i wondered if it had something to do with the power cord making some kind of connection when plugged into the lap top, (since everything is more compact in them)I tried having the power cord plugged into the lap top but not into a power source but I still lost signal.
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Apr 4, 2012
I have a problem with my Lenovo y560. One of the members here had the same prob. but his thread is closed,so i can't write him anymore. PM also doesn't work.[URL]"...I have a Lenovo Y560 that worked fine up excepting a keyboard issue that I fixed based on a youtube posting. The fix was to tape a small piece of antistatic tape under the keyboard over a screwlike piece of metal. Apparently that metal was causing static by rubbing against the keyboard data cable. It fixed the problem. Previous to the fix, various keyboard keys prompted shortcut keys (maddening and couldn't type).After assembling the keyboard and the top of the keyboard pad (was very careful to not bring static and assemble properly), the wireless connection began to drop. I have another laptop (Asus) with a similar set-up but a Centrino wifi card (vs. Intel 1000 bgn for the Lenovo) and it was connecting to the wifi no problem. Often, I'll see a yellow sun symbol over the wifi bars or a blue animated circle or a red x. Changing the standard settings does not work. Attaching an ethernet cable brings up a perfect connection.
1) I've covered an antenna of some sort with the anti-static plastic (pea-sized piece).
2) My wifi card is bad and coincidentally went out when I fixed the other problem above.
3) When the keyboard problem existed, I hit a shortcut that reconfigured the wifi somehow (but it worked fine before I opened up the keyboard.
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Jun 4, 2011
I have a window 7 acer laptop, 3 as a matter of fact, i just upgraded to charter high speed internet and i have this new router its called ubee router/modem i have no trouble with my window xp with the wire less connection, but on the 3 windows 7 computers they will drop or lose the wireless conection and we have to refresh the network and it will do okay untill its shut off and it might connect, charter. If i use a direct cable no problems at all. even if i set the router up with no wepkey it will still drop wireless umm what could i do to correct this
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Apr 5, 2013
My router drops my internet connection at least once a day. When the router does this, my wireless network connection disappears from the network list. I have to disconnect router from plug and plug it back in to work again. If I hard-wire laptop to router or modem, I still do not get internet unless I unplug and re-plug router.
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Apr 9, 2013
This issue has been going on for a few weeks now, i will be using the internet and it will suddenly drop out. My computer is connected to my router, this connection is fine it is just the INTERNET connection that drops out. When this happens all of the computers on the network are affected.
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Jan 15, 2011
Just starting a couple of days ago my internet started dropping about every 10-20 minutes. The problem is only with this computer. I have a laptop right next to me and it works fine no problem and two other PCs that don't have any issues so I don't think it is the router. I have scanned my computer with different antivirus software and it's clean. The computer is always connected with a full 5 bars and says it has internet access but sometimes it drops and in order to get it up and running again I unplug the wireless adapter and plug it in again. At first I thought it might have been the adapter so I swapped it out for a new one and I'm still having the same problems. My wireless is unencrypted. This keeps happening over and over again and I am stumped on what to do.
equipment: WRT54G linksys router
belkin surf and share n300 adapter
linksys ae1000 adapter
windows 7
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Dec 30, 2012
My wired/wireless internet connection drops every 15-20 minutes for a few seconds at a time. I have a Cisco Linksys E2500 which is bridged to a actiontec mi424wr router (Verizon Fios router). My fiance's computer is wired while my laptop is wireless.When I originally set up the network I had 2 mi424wr bridged together but it dropped very frequently. Switching the router and upgrading the firmware has made in happen less but it is still frequent enough to warrant trouble.
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Jan 12, 2012
My internet connection drops intermittent along with everything else that is setup with the router. The router is linksys wrt110 and the cable modem is linksys befcmu10. Both of them probably needs updating but, can't seem to update and I can't access the web based server at 192.168.1.1
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Jul 18, 2012
I just got a our internet going through our phone modem instead of a separate modem, a new router, and some new rewiring because lighting hit near my house and blew out everything, but now on the computer I built my internet connection drops really low randomly and nothing loads. It happens at random times and for a random periods of time. I ran malwarebytes and super antispyware and nothing showed up. I connect wirelessly with a asus usb adapter.I also tried a different usb adapter that I just bought and no change, and I tried changing channels on the router.Also we have three other laptops in the house and none of them are having problems. It shows me connected with five bars and good signal it just drops to almost nothing speeds.
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Dec 13, 2011
no matter what device is used to connect to our Linksys WRY54G v2.0 Router, whether it be CAT6, internal wireless card (Intel Wireless LAN (802.11a/b/g/n), or USB wireless card (Linksys AE1000), she drops connections at random and frequent times and has to disconnect the device and reconnect to get internet back. She is still connected to the network though. The issue has been becoming more and more frequent the past few days and has been ongoing for a few months. We are at wits end with the issue. I looked on Linksys' website for updated firmware for the router AND the AE1000, no new firmware and same driver that is installed for the AE1000. We have tried to enable Multimedia Environment, Disable 802.11, unchecked "Automatically turn off device to save power", changed router channels from 6 to 1, have uninstalled ALL third party firewalls and AV/Spyware/Malware/Adware removal programs (but not before scanning the system), and lastly tried the DHCP Braodcast Flag Fix.
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May 1, 2012
I have 2 routers the first is plugged into the telephone line and has a power-line adapter plugged into it the second router which is downstairs is just to extend the range,unfortunately I have a very poor connection (wireless) and internet often drops out. I want to reset the power-line adapter but but will this mean that the connection will be lost from the second router and it is just my computer that is wrong? My trouble is that I don't think the power-line adapter is working but it might be or... its just that the they both connect between each other wirelessly? Or do they both connect to each other wirelessly? both connections from each router are pretty poor. I have updated my wireless card as well. I am not resetting the power line adapter until I know the internet is going to be fine afterwards as my Dad needs it for his work
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Jul 19, 2011
I have a WiFi Linksys. I am using a Macbook Silver. This has begun recently, every few hours, the internet connection will drop. The only way I can get it back up is to unplug the wifi and plug it back.
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Aug 28, 2012
So I have a DIR-655 and my internet connection drops every day. I have replaced the DIR-655 with a linksys just to try it and it works fine. This has happened with more than 1 of these 655''s. Also I have clients calling saying the wireless drops and it will not let them reconnect until I reboot the router. I have updated to the newest firmware with the same issues. I know its not bad cause I have more than 1 655 doing the same thing at a different location as well.
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Dec 16, 2010
Sothe Internet connection that we have in the office is 22 Mbps down and 10 Mbps up. So, when I connect my computer directly to the cable modem, I get exactly that! But, when I connect the router and connect to the router, the connection drops to 7 down and 4 up. Why?
We have an Adtran NetVanta ...Replace the router? Or, get a different LAN module for the back of the NetVanta?
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Feb 20, 2013
For a long time now whenever my home phone is answered my internet connection drops, it happened on my lenovo z575 laptop and i recently built a pc and now use a netgear n-300 wireless adapter and it still happens. I have BT infinity fibre optic broadband and previously had aol broadband and the problem happened with both providers. I was told by bt that it was the wireless adapter in my laptop that was not compatible with the router but that was clearly not correct. The internet drops when the phone is answered and sometimes when it is put back in the holder and sometimes just when it is rung.
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Feb 3, 2012
I have a D-Link WBR-1310 modem and for some reason the internet connection drops every 4-5 minutes and then comes back after 30 seconds.I don't know what the problem is. I tried resetting the modem which didn't work. I tried upgrading the firmware from D-Link's website but it says "The version of setting file is not compatible." for the .bin file.
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Aug 1, 2012
My computer has started acting really weird. My internet connection is fine except when I try to play a game online I'll be on for a few seconds and then the connection shuts down. Not just for the game but for everything. When I used windows troubleshoot it had these errors."the connection between your access point router or cable modem and the internet is broken default gateway is not available: detected" and"the default gateway is not available:fixed"After I do that I have a connection again but the same thing happens when I play another game.I have tried updating my drivers, scanning for malware of all sorts, registry cleaning, and I even reformatted.
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Feb 13, 2012
My HW is Version B2 and my firmware is 2.25. My internet conection keeps droping and reconecting. I started off doing this a few times a day but now it does not keep a connection for more than 10 minutes.
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