Internet Connection Drops Repeatedly - D-Link WBR-1310
Feb 3, 2012
I have a D-Link WBR-1310 modem and for some reason the internet connection drops every 4-5 minutes and then comes back after 30 seconds.I don't know what the problem is. I tried resetting the modem which didn't work. I tried upgrading the firmware from D-Link's website but it says "The version of setting file is not compatible." for the .bin file.
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Dec 4, 2012
I have wireless router F5D9230-4. I use this every day to connect to my employer's corporate network from my home, using a VPN connection via Cisco AnyConnect Mobility Client.
Just about every day my VPN connection is interrupted and, although it "thinks" it is connected, it loses connectivity to my company's corporate resources. This occurs even though I'm connected to my router using a Cat5 cable. While this VPN connection is lost, my Internet connection keeps working.
When I use the same computer, even wireless, connected through other networks outside of my home, the VPN connection is never lost (or at least never that I remember).
When I wire my computer directly to my cable modem, this problem does not occur and my VPN connection stays connected throughout the day.
Note that I reset my wireless router to all default settings other than the password to access its management utility, to avoid any "weird settings" coming into play.
I wonder if this has to do with "VPN Passthrough" or the windows 7 firewall conflicting with my router's firewall?
I've been working with the IT department at my job for weeks on this and a resolution doesn't seem to be coming from that direction. I'm on calls every day that use this VPN connection and it's to the point where these VPN connection losses are embarrassing to me.
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Aug 28, 2011
Recently (for the last 2-3 weeks) my internet connection has been dropping. However my roommates does not. I'm afraid this may be more of a computer issue then a network issue, but I feel that you all know much more than I. [code]
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Jan 23, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
ISP : iinet
I have set up this modem correctly as it will occasionally sync and internet will be connected for a short time 5-10 seconds then loses sync.Have asked ISP to check line and they say it is fine. I have upgraded to current firmware but same result.I purchased for wireless N and print server features.Have reverted back to 4+ year old Netgear DG834GV which works perfectly with same cabling, filter etc. ISP suggest connect VG3631 on ADSL 1 but if I need to do that I may as well take it back and buy a cheaper wireless AP.I also set my existing Netgear as modem only and connected to EWAN port of VG3631 and it did the same thing (kept dropping connection), this suggests that it is a VG3631 hardware or software problem (completely separate to DSL/Line issues).
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Sep 18, 2012
I have recently had trouble with my wireless D-link WBR-1310 Router. Two days ago everything was working fine, my wireless connection from the router to my macbook was fine and the wired connection to my desktop pc was also fine. I went to bed and when I woke up the next day everything was still ok. About 3 hours after I had first turned on the PC that next day my wired connection started spiking and dropping connection frequently, maybe every 5-10 minutes or so. I play world of warcraft and I also use Mumble VoiP Program and my pings in both are over 800 constantly now making it impossible to stay connected to either program. Sometimes it will drop down to regular numbers (25-50ms, I play on eastern servers as I am in NY) but then rapidly jumps back up into the 1,000's. My wireless connection is still fine though nothing has happened to that, only my wired connection is messing up.
I've tried changing my speed and duplex settings on my onboard NVIDIA nForce 10/100 Mbps Ethernet which is what im using but it hasn't worked. When connecting directly through the modem the problem seems to stop so its definitely the router.
Wireless Router: D-link WBR-1310
Hardware Version: B1
Firmware Version: 2.02
[Code]......
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Feb 5, 2012
This new router has the latest firmware and is within range of my Mac laptop.It drops signal for 30-60 seconds several times per hour.
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Oct 9, 2010
I have a WRT310N V2 wireless router, with a WMP600N dual-band PCI card in my computer, using Vista 64x. I have had the same set-up for the past year or so, even after moving to a new apt, which I have been in now for 3 months. It has worked perfectly, up till recently. Over the past week however, my router has been dropping the connection, to the point of having to wait for it to show back up in my connections list. I made no changes to my setup, prior to the problems. I am kind of doubting it's my wireless card, as I can still see other routers. I have tried changing the MTU size, the Threshold, made sure the firmware was up to date, etc. I re-installed the drivers for my NIC and even changed ports, just to be on the safe side. I don't know what else to do, except go out and get another router. I have to use wireless, as I have nowhere to run cables at. I had this problem before with a Linksys wireless router, but figured it was due to the extreme amount of bandwidth my game uses online. Ironically, both routers are doing the same thing. They hit lag every 60 seconds almost on the money. I'm a gamer, so this is a huge inconvenience for me.
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Aug 28, 2012
So I have a DIR-655 and my internet connection drops every day. I have replaced the DIR-655 with a linksys just to try it and it works fine. This has happened with more than 1 of these 655''s. Also I have clients calling saying the wireless drops and it will not let them reconnect until I reboot the router. I have updated to the newest firmware with the same issues. I know its not bad cause I have more than 1 655 doing the same thing at a different location as well.
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Feb 13, 2012
My HW is Version B2 and my firmware is 2.25. My internet conection keeps droping and reconecting. I started off doing this a few times a day but now it does not keep a connection for more than 10 minutes.
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Nov 24, 2011
I upgraded then downgraded from 2.00 to 2.03 back down to 2.00, and whenever I'm doing about 600kB/s+ it resets itself. Drops connection drops wireless, wired, and the globe internet icon goes Lambert/orange. I've reset the router to default and it still does that. What could be the cause?
I've done a lot of changing around, disabling unicast, changing from WPA Auto to WPA2, etc etc, I just changed the router to Netgear WGR614 v7 and it works perfectly fine now.
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Feb 11, 2012
My D-link wireless router (WBR-1310) keeps dropping my internet/email connection. The little green lights are all flashing intermittently except of the one on the far left which stays on. I will have a connection for a little while/few minutes and then it drops.
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Jan 7, 2012
I have just started using my D-Link 1310 Router after quite a few years of it laying around. I managed to get as far as connecting my D820 and my Desktop in a basic Network. I have Windows XP Home on both the Desktop and Laptop. The next step I want to accomplish is making the Laptop wireless with my apartment. When I first had the Router, I of course had Technical Support and my Warranty with Dell was still active, so I was walked through the process and took notes. The only file I made note of for this step was installing the driver (US) WLAN Card Rev.A12, but there must be something else that enables the WiFi catcher because I don't have any icon in the System Tray and no way to access it.
I also remember it being necessary to Bridge the Modem and Router, (I believe we did it from the Verizon site). Though I was told recently that Bridging is not used anymore, now they do a thing called "Double Netting"?
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Sep 22, 2012
recently tried to connect a Samsung BD-EM57C blu-ray player to my wireless network. I have a D-Link WBR-1310. Have one desktop, Smart tv currently on network --no problems. Blu ray will find my network but cannot connect. "unable to connect enter ip address manually" which I did. Fail. "enter subnet mask" which I did. Fail. "Ip address taken enter different address" Now what?
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Jan 18, 2011
Every few minutes my WGR614v6 loses connection to the cable modem though the wireless in-house is strong. Cable modem being reset does not work. Resetting netgear router brings us back online but only for a few minutes. Have replaced power supply to router and it is still occurring.We have a desktop and 2 laptops online. Also, the notebooks always drop to 18mbps while the desktop stays at 54mbps.
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Apr 16, 2012
My computer has developed a habit of spontaneously having no internet connection even though it says the signal is as strong as it can be. When I began to investigate the issue I ran some diagnostics and the Internet IP ping test failed. I have no idea what that means or how to fix it. I did do a ipconfig/all on a c prompt and have the results I can post if anybody wants to see that. Beyond this I can't lend much more except to say that when it happens I can click on the troubleshooting and while it is trying to determine what the problem is (usually takes at most 30 seconds) the issue resolves itself and I can resume doing what I was doing. Last night was the worst it ever has been I had to restart my computer completely but once it had gone through the boot process and was in Windows again it was fine.
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Mar 18, 2011
I am having problems with my wireless internet. I am using windows 7 64-bit OS and am connected to a WRG614v6 Netgear router. I will be on the internet and will have superb connection then my connection will drop, when i view the network it says that i have lost IPv4 connectivity. Pulling the power to my router then powering it on again fixes the problem for a hour or two but then connection is lost again.Here is the readout when connection is stable
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersKyle>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kyles-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid[code].....
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Jan 2, 2013
Region : India
Model : TD-W8101G
Hardware Version : V3
Firmware Version : 3.0.0 Build 110119 Rel.26016
ISP : BSNL
Recently my wireless router has started disconnecting again and again...Whenever I connect it to my desktop and laptop (sometimes iphone), it disconnects in between which causes a lot of delay .The work which could be completed in minutes takes hours. Here is my current system log from the router : code...
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Jul 16, 2010
I have a DIR-615, hardware version: C1, firmware version 3.12NA and my issue is that it keeps dropping my VPN connection after 12 minutes. Sometimes it'll go longer than 12 minutes but on average right at 12 minutes of my connection, it drops. This happens whether I'm using the wireless or hard wired to the router. As a test, I ran a continuous ping on a computer on my internal network and also to a computer on my corporate network. When I'm VPN'd in, both pings are successful. Once the router kills my VPN session, the pings to my internal network are successful. So the router isn't rebooting or anything like that. My VPN session will automatically reconnect, but I'm stumped.
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Jun 22, 2012
So I've bought a D-Link 815 on 21st June(day before yesterday) and my connection drops every 10-12 hours and i have to close and open the router(the 192.168.0.1 site won't even work)...i'm using PPPOE connection..
I've bought a D-Link because i heard it's the best on the market and i play online poker so i need a stable connection all day long and more important i need my IP to remain at one value for a long time and not change every 12 hours(i have dynamic IP)
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Apr 13, 2012
I have a DIR-601 and the wireless part of the router as far as i can tell, it drops for about a minute and then reconnects on its own, any thoughts? This i getting rather frustrating because it also does with my previous router. I have changed all the wires included the cable from the wall to the main cable box.
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Sep 8, 2011
My router has started to drop its connection every week or so at random times. (its not the IP reset). My indication is i lose internet connection. But when it does this, i cannot even log into the Router. Its like it drops off the network completely.im still running FW 1.10, but im curious if this could be an outside attack as well. Its hard to get this info because i have to reset the router (ie unplug it) and that clears the log.. It also seems to reset the date/time as well.
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Apr 12, 2011
I should start by saying I am no novice when it comes to networks but this router has been nothing but a issue since day one.
*The Setup - 2 wired PCS, 2 Wired Macs, 1 Wireless Iphone, 1 Wireless Ipad.
WPA2 Only / AES key, Channel 6, G/N only, Hidden SSID.
*The Problem - 95% of the time the wireless and wired is running fine. However, Sometimes randomly webpages on the computer will stop loading... but heres the kicker... other internet connected programs like Ventrilo, or torrents, or games will still be working and running from the net like there is no problem. When this happens the internet browsers on the macs and PCs will say page cannot be displayed instantly. Happens to all computers at the same time. After about 10min the webpages will load again. I have 16mbs internet and while this is happening my games and voice chat programs do not go up in ping at all.
I have turned off QoS since that made the most sence... but other then that I have no been able to figure it out. I even turned off wireless while it was happening and it still didnt fix it. A sure fire way to fix it is to restart the router.
I am 100% stumped. Do I just have a bad out of the box router? it is only 2 weeks old.
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Apr 14, 2011
I have a wired connection to the router and typically all works fine. I have several Ipods and laptops accessing the router wirelessly with no real problems. As soon as I start playing America's Army (2.8.5) on my desktop (wired) my wireless connections all drop and the kids start yelling to turn the internet back on. When I exit the game all goes back to normal...
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Nov 12, 2011
I have a brand new dir-655 of the B1 / 2.00NA version. It seems to keep a connection alive, but the wireless signal will suddenly and randomly disappear from all of my devices. I have reviewed this forum for hours and have made many changes to my settings, but nothing seems to keep the wireless signal from dropping.
Deleted the B mode, made sure the DNS entries were present, stick on one channel, etc. There are no other routers here and all of my phones operate on the 5 Ghz frequencies.
I never, not even once in three years, had this problem with the A version of the same router, but now it's a constant problem at least once a day. Nothing has changed by the router same brand and model but the newer hardware version.
The only remedy I have found is to reboot the router -- my devices will reconnect automatically once the router reboots, but there is no connection discovered once the connection drops regardless of how long the router sits doing its thing.
I've also notices that there are no wireless clients showing under status/wireless...they were there earlier today, but since the latest reboot, gone.
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Jan 28, 2011
DLink 655 Fully Upgraded Firmware Multiple Laptops have the same issue, each has a different O/S from OSX to xp, vista and win 7. As soon as any laptop tries to download files, youtube, even web pages... There is nothing wrong with my wired connection. The thing is, each laptop gets disconnected then almost instantly reconnected. It is very annoying.The only thing I have found to fix it is turning off my wireless security completely. This is unacceptable! I am a computer scientist and in the security field. Ive tried WEP with both key sizes, WPA-Personal is what I originally was using before I started changed settings.
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Jul 9, 2012
Model: DIR-655
HW Version: A3
Firmware: 1.35EA
One problem with DIR-655.
Drops wireless connection very often. On the taskbar in wireless network center (next to speaker and time) I can find info: Limited Access. Router doesnt drop internet connection but only wireless connection. Sometimes 3-4 times an hour. It's very annoying especially when you upload large files (for example 16-20MB) to your mailbox. It drops connection and we get Limited Access and you can try to upload again and again. Anotner example during VOIP conversations for example on skype it drops and disconnects skype.Firmware was never updated just router was bought with this firmware. We are located in China so its correct.When laptops are connected using LAN cable it works fine but its impossible to keep laptops connected using LAN cables all the time.The problem occurs only when we are connected by wireless.QOS is enabled, WISH is enabled.When QOS and WISH disabled it's same also drops connections on WIFI.
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Jan 19, 2013
Region : Austria
Model : TL-WR1043ND
Hardware Version : V1
Firmware Version : 3.13.4 Build 110429 Rel.36959n
ISP : TPG
I've got a problem with the wireless dropping out randomly. It may take a week before it stops or a couple of hours. I originally thought my microwave oven was swamping the signal when we used it so I relocated the router much further away but this hasn't changed anything. I can still log in to the router from a computer on the wired ports and reboot the router. It also thinks the wireless is working but everything looses connection to it. We have 3 laptops and 4 phones that use the wireless and they all cannot connect when it goes down. This is only a new device - less than 6 months?
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Jul 20, 2012
I'm having trouble with one of my DCS-930L cameras. I have successfully installed it and it's connected wirelessly to a Dovado router. However, after some 2 weeks the wireless connection drops and I can't connect to the camera anymore. As the camera is 350 km away I can't restart it. This happens everytime and the last time I was around the camera and indeed the camera LED was green. I restarted it by pulling the powercord and after that the camera worked for som 2-3 weeks and then the same problem again.I have 4 cameras, and it's always the same one that drops the connection and the router is only some 5 meters away from the camera. No walls between the router and the camera. I have the ability to restart the router with an sms, but that doesn't make the camera reconnect.
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Jul 21, 2011
So our last router (Linksys) quit on us the other day so we got this one. We plug it in and it works most of the time, but the connection drops out periodically. Also, for some reason, I am now unable to connect to Xbox Live using my laptop as a router (plugging the ethernet cable from my xbox to my laptop). Also, when I plag it in, the internet stops working on my laptop and I have to restart it to get it to work again.
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Oct 12, 2011
I have had my DIR 615 router for about 6 months, and have had no problems. I have a notebook (Sony Vaio) and I also have a Blue-Ray Player and my DirecTV DVR connected by ethernet. Starting a few days ago I was having connectivity issues. At first I could see the network on my Vaio, but the Internet kept coming and going.I did some troubleshooting on the adapter and that seemed to work. Now I am having an issue where every 2 hours or so the wireless drops and the network disappears from the list of available connections on my notebook. I have had my netbook on (connected wireless) and the issues are replicated on that system.
Both of my wired devices do not see any interruption in connectivity. Living in an apartment complex I suspected interference and indeed there are a ton of other networks in range (as per inSSIDer 2.0). As there is no channel that is clearly open, I have set my router to auto channel scan. I also have tried some of the steps outlined in other threads. The thing I am noticing is that when the network connection drops my network (which has a unique name) doesn't even show up on inSSIDer, it just disappears. When working, my network is consistantly in the -25 range on inSIDDer.I should point out also that my notebook is a mere 8 feet from the router, and there are no obstructions.
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Apr 21, 2013
I have a brand new DAP-1522 A1 connected to an 802.11n wireless LAN in bridge mode. Running in the 2.4GHz band with WPK-2 and AES security/encryption.Everything runs fine 99% of the time, but once a day or so the wireless LAN connection on the DAP-1522 drops and then takes about two minutes to re-connect. It re-connects and then everything is fine for a day or so until the next dropped wireless connection episode on the DAP-1522. I know my 802.11n wireless network is 100% fine as during the dropped connection to the DAP-1522 I can connect directly to the 802.11n wireless network (running from my gateway/router) using my other computer, no issues.I've seen some posts on this forum that the A1 version of the DAP-1522 hardware is not 100% compatible with the 802.11n network standard and there will be intermittent wireless drops. If this is true, it's just insane. All I can say is I can't believe DLink would allow a product to be sold that won't work properly on 802.11n networks.I check the logs each time I see the dropped wireless connection and all that shows is the following.1) Negotiating connection 2) 4-way handshake success [mac address]There's no message in the logs about why the wireless connection dropped, but I assume it has something to do with re-newing a key for the wireless network as the successful key renewal messages are the only other messages in the log. When the wireless network dropped I don't see the successful key renewal message at the time I should see it.I thought this DAP-1522 would take 15 minutes to configure in bridge mode and then I'd forget about it. Spend too much time on this already, so a bit disappointed with this DAP-1522 and DLink tech support....though when it's connected to the 802.11n wireless LAN it works fine.
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Feb 24, 2011
I have the A1 version. I originally bought it and used it for a few months. I was very disappointed with the performance and went back to my Linksys WRT54G (running DD-WRT).
I recently decided to try it again. I upgraded to firmware 1.13. It worked pretty well for a week or so but now I am considering going back to my Linksys again. I keep losing my internet connectivity. The signal can be strong but internet becomes unavailable. Sometimes, just waiting it out works. Sometimes, disconnecting and re-connecting works. Sometimes, a reboot of the router works. Sometimes, nothing seems to work until it is good and ready to work. Sometimes, I cannot access the internet on my computer but my girlfriend still can. Sometimes, neither of us can connect.
I want to use it because I want the wireless-N speed to transfer files to my media center (and I paid a lot of money for it!) but the aggravation is getting to be too much.
There seems to be some correlation between visibility of my neighbors' networks and the connectivity issues but I could not swear to that. This is amazing to me because my neighbors are pretty far away and I can barely get the DIR-825 signal from my basement to my second floor.
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Apr 5, 2013
My router drops my internet connection at least once a day. When the router does this, my wireless network connection disappears from the network list. I have to disconnect router from plug and plug it back in to work again. If I hard-wire laptop to router or modem, I still do not get internet unless I unplug and re-plug router.
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