Linksys Wireless Router :: E4200 Internet Connection Fails
Jan 1, 2013
I have a E4200 V1 with firmware 1.0.0.5 installed The problem is that when I connect the cable from my modem to my router and recycle both I get a rapidly fashing Cisco light and can not connect to the internet.If I remove that cable and recycle the router my network works but (obviously) I have no internet connectivity.This was working (almost 2 years) without issue until today.I updated the firmware and did a factory reset and neither resolved the issue.My next experiment is to see if I can't get log files (since the factory reset) but I can't do that at this time.
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Sep 11, 2011
E4200 does fail functionality on 2 area's:
- 1) Media Streaming Server
- 2) NAS supporting modern USB devices, which register with multiple personalities/devices in one physical USB device.
1) Is already known by Cisco and hopefully the choose to fix it properly
2) Must be known now. Multiple users are reporting this lack of support.
NAS functionality of E4200 does not work/ gives problems with:
- Toshiba StorE Alu 2S USB 3.0, 1 TB disk. PN: PA4239E-1HJ0
- Iomega eGo 1 TB USB 3.0, (black casing) , PN 31924500, RPHD-UG3
Both drives report themself with 2 devices under Windows 7: 1x USB storage decive + 1x CD readonly device?
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Jan 11, 2012
I got E4200 with latest firmware (updated two days ago) and WD Studion with 2 Tb drive (it is HFS+ file system)Once I connect this drive to router I am not longer available to access 192.168.1.1.
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Dec 1, 2011
After an indeterminate period my E4200 (firmware version 1.0.03) stops renewing the Internet IP address. This happens in both router mode and bridge mode.In router mode the E4200 is set for DHCP and connected to the cable modem, in bridge mode it is connected to a Dell switch with DHCP being provided by my Win2008R2 server.It appears that the device stops recognizing the existence of the Internet port - no lights come on when a cable is plugged in - whether connected to the cable modem or my Dell switch. Plugging the same cable into one of the 4 lan ports and that port lights up immediately (i.e. it is not a patch cable problem).If the E4200 is left switched off for some time (possibly days) it will work properly again for a while.
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Jan 25, 2011
Config:
Netgear ProSafe Gigabit Router is my DHCP Server -- The entire home net work is on the same subnet (192.168.15.xxx)
Linksys E4200 configured as an access point ONLY -- wired connection -- static IP assigned -- DHCP server turned off
Linksys WRT610N configured as an access point ONLY -- wired connection -- static IP assigned -- DHCP server turned off
3 -- 5 port gigabit switches
1 -- 8 port gigabit switch
No more than two switches between any two wired devices Both Linksys access points have the same SSID and WPA2 security phrase -- total of 4 radios Nonoverlapping channels are selected on both the 2.4Ghz and 5.0Ghz radio to minimize interference All computers are running Windows 7 Professional 64bit with all the latest updates Two iPhones and one iPad also access the network All LAN and WAN connectivity is working as designed?
Problem:
guest SSID is turned on
password is established
All devices will connect to the guest SSID and the E4200 is assigning an ip address to the device in the 192.168.33.xxx range which is what it's supposed to do.When I open a web browser, I am not automatically redirected to the Cisco Login Page. If I enter 192.168.33.1 as the URL, the login screen is presented. I enter the password I have created in the guest admin page on the wireless guest tab. I then see a blank page and a URL of 192.168.33.1/guestnetwork.asp. THIS IS WHERE I GET STUCK. THE ONLY WAY TO EVER SEE THE LOGIN PAGE AGAIN IS TO REBOOT THE E4200, otherwise you just get unable to connect messages when opening web browsers and the wireless status icon in the system tray shows a yellow exclamation mark.
I successfully connect to the guest SSID but I do not get access to the internet. When I type ipconfig, I see that the DNS is set to 192.168.33.1 which does not exist on my network. I assume there's some internal NAT magic that is supposed to happen in the E4200 to bridge me over to my 192.168.15.xxx network but it doesn't seem to be happening.At the beginning of the call I specifically asked them if the E4200 must be the DHCP server in order for the guest SSID feature to work and they said no. 1.5 hours later they had no answers so they told me that it wasn't working because the E4200 was not the DHCP server. The documentation says nothing about a DHCP requirement for guest AP service. Linksys support further could not answer what you would do if you needed more than one AP with guest service enabled.It seems like this is a firmware issue but it may be the guest SSID service requires the E4200 to also act as the DHCP server. Whether this is a bug or if the router/AP is working as designed?
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Apr 21, 2012
I have my e4200 connected to another modem/router (2Wire 3600HGV), because the other router does not support Wireless N. I can connect to my E4200 network, but there's just no connection to the internet. I reseted my e4200 but still no luck. I've unplugged both routers and replugged them, nothing. I know it's possible because I've had it set up before but I had my 2Wire exchanged for a newer one.
Firmware: 1.00.4
Just to be sure. I have the cable going from my modem out of port #1 and into my e4200 where it says internet, thats correct, right? On my e4200 i have the IP 192.168.1.2 but on the 2Wire I have the e4200 as 1.92.168.1.66.
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Aug 9, 2011
I just purchased e4200 from a friend of mine. Got an issue with setup of this device. I use a model from internet provider. Have 2 computers at home. One is pc with cable, another one mac with wireless.SO my issue is that i can not connect none of them. I was trying to use cd that comes with router but he can not locate a router. When I connect cable directly from modem to computer everything works fine. As soon I connect cable to a router I can not see a router and I can not connect to internet.
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Jan 15, 2012
ever since i had a power failure losing all power in my apartment, my router has begun regularily losing connection to the internet, I have to go into the router and renew ip address which is quite annoying
[code]....
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Jan 28, 2012
I setup my E4200 v2 with different SSID's for 2.4 and 5GHz modes. I have no problem with a 2.4 Ghz connection on my laptop, but I cannot connect to the internet in 5GHz. mode. I choose the 5 GHz SSID and enter the passphrase but no luck, even though I have a full 4 bars inthe wireless icon.
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Jun 10, 2012
my e4200 wireless. I have internet connection speed of 40mb and I have epc 3925 working in bridged mode as modem and E4200 as router. When I connect my laptop with wire on e4200 I am getting 37-38 Mbps on speedtest.net which is perfectly fine. But on wireless I am having a lot of dropping of speed: I have 2mps then jumping to 5-6 Mbps and so on it never goes more than 5-6 Mbps. When I disable WMM Support in QoS I am having perfectly constant 20mbps but... I have only g network 54mbps. [code]
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Nov 29, 2011
I have a brand new E4200 with two desktop computers using it with no problems. I also have a work Thinkpad laptop that I use a couple of times a week from home. Since day one of installing the new router, I have experienced the blue screen of death numerous times during the day (the number of times varies from 1 to 6 on a really bad day). I believe this is happening when I lose my connection to the router. I can see it trying to reestablish itself but the VPN will drop the connrection before it has a chance. I never lost my VPN connection until the day I installed the new router. Yesterday, at least one time it was unable to reestablish connectivity with the router and I had to reboot the laptop to get it connected. Could this have something to do with the IP address? I do not have any issues with the laptop when I am at work using a docking station.
So, I am wondering why I am constantly losing connectivity on the laptop only. The laptop has Windows XP and I am using AT&T Global Network Client to access the work network. Is there a setting somewhere that will fix this? Our IT folks rebuilt my laptop and I am still experiencing the same problem. I checked and I have the current version of the firmware for the router.
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Aug 1, 2011
I am now on my second E4200... But still the same failure.. It looses the internet connection 5-6 times a day, and then I have to switch it off and on to get connection again.
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Apr 13, 2012
I'm using a refurbished E4200 that's connected to a SpeedStream 5360 modem to establish an Internet Connection over PPoE (ATT DSL). Connected to Ethernet ports I also have a NAS and an Airtport Express (with wireless off - it's only there for AirTunes/AirPlay).I'm getting Internet drop offs and then completely lose the WiFi, about every other day.E4200 drops Interaction Connection (PPoE)
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Jun 26, 2011
I have a brand new E4200 constantly losing internet connection (both wireless and wired). I have a ADSL connection to the internet, last router I had did not have the same issue. I also have a Cisco ASA 5505 for work connected to the ADSL modem and is not experiencing any disconnect issues. All computers connected to the router is losing internet connection, local lan keeps working. The internet connection gets back again after a 10-15 minutes or when resetting / turning off the router.
I have tried the following;
Changed ethernet cables
Disconnected the ASA 5505
Turned off wireless
Upgraded the firmware
Reseted to factory settings
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Apr 2, 2012
I have a home network with a Linksys E4200 connected to the ISP's fiber box. The problem is that when I'm connected to the Linksys, either wired or wireless, the connection to the internet will drop after what seems to be a random amount of time (normally anywhere from 2-10 minutes). I can restore the connection by doing any of these things:-reboot Linksys-disconnect and reconnect cable from router to fiber box-if on wireless connection, make changes to the router wifi settings, like change the wifi channel.The internal network stays up, and I can ping both the internal and external ip of the router, but not the fiber box. I have also had the same behavior with an Edimax Wifi AP and less frequently with a Edimax router (once every 1-2 days). I have done everything I can think of:-changed the wifi channels-changed the ip ranges, subnets, turned router DHCP off and back on-booted the fiber box-changed cables-updated all routers to the latest firmware, the network cards with latest drivers...and loads other things that I don't remember right now. For the wifi side of things, there are no other networks in range that could interfere. The same problem occurs on both my and wife's Win 7 laptops and on the iMac (latest OSX). Here's a fun detail: while the Linksys has lost its connection to the internet, I can still access the internet through the old Edimax router connected to the same fiber box, either wired or wireless.
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Jul 17, 2012
I've recently picked up a E4200 to build a dual band network which is targeting to link up (TV, media server, ps3, laptops) then (maintaining phones etc which only has b/g). While currently only laptops.Before doing any of these I have another cisco modem router DPC3825 which worked fine with giving wireless access.I first attemped to leave the modem router has is and connected the E4200 (ethernet 1 to internet), and changed ip to x.x.0.1 and x.x.0.2 while disabling wireless on the dpc3825 and the DCHP on the e4200 and have default gateway to x.x.0.1. My laptops can connect to wireless on E4200 but it couldn't get internet access.
Then I tried turning the modem to bridge mode & resetted E4200 (factory setting x.x.1.1, auto DHCP), and then connected my devices to both wireless bands. At this point I see router status obtained ip from ISP and Internet reached full speed per ISP's mark but the connection only held up for about 1 minutes. I noticed all the devices still maintained connection to router wirelessly but the router loses internet connection (lost the ip and couldn't get it back).
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Apr 21, 2012
I saw one post recommending to changing the MTU from 1500 to 1400. That did absolutely nothing. My comcast internet is now slower than 14.4 dial up modem I had 16 years ago. The strange thing is I can sometimes download at over 2 mbps with torrents. It's mainly loading websites where the speed is so bad.
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Mar 14, 2013
I purchased and installed the above router to replace a working router that had a problem with our new condo location. The old router couldn't access one of our computers. The EA 3500 worked seamlessly for 6 months. Now the connection fails intermittently (more times off than on) from that one computer. It is two rooms over from the router & modem. These are now in a fixed location that cannot be moved.
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Apr 13, 2011
I cant get this damn thing to connect to the internet (att dsl modem). I have ran the installation cd mulitple times and also configured it using the http. If i reset it while everything is hooked up and it makes an internet connection using DCHP (I think its called), but i need a PPPoE connection.
It seems to change my password (the username one that access the modem). The way i know is it always has more characters that the one i was provided by my isp with (*****). I dont enter any information other than my username or password (IP is dynamic).
I have a westell F90-6100 as my modem.
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Jan 3, 2012
I am trying to set up my E1200 router to Frontier FIOS internet. I went thru the setup and it failed to connect to the internet. What settings do I need? Frontier says that it should find the connection automatically.
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Nov 22, 2011
My dad recently got a E4200 router, My whole family are mac users, the connection are all okay with their computers, I'm the only one using Microsoft, ASUS running on Vista. The connection is fine when I'm near the router, but when I go to my room I get no connection at all, it connects for a second but then it goes on connection with limited access.
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Mar 21, 2012
Last week I bought the E4200 thinking it was probably the best router on the market and if it worked properly, it would be...I think.I have attached a Seagate GoFlex Desk 2Tb USB drive formatted to NTFS to the USB of the E4200. I can map to it from my Windows XP computer with no problem and I can FTP to it from any browser...my Windows 7 machine is another story. When I try to map the network drive from the Windows 7 machine I get error code 0x80070035 every time. I've seen some other threads where people are having this problem but in the cases I've found, they aren't getting any connection via XP or FTP either.
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Jan 29, 2012
I have just installed Cisco Connect v1.4 (11266.0), and have upgraded my E4200 software to 1.0.03.I want to add a USB printer connected to the router but when I open Cisco Connect, and select the "Add new devices.....' button, the only option for a printer is 'Wireless Printer' not 'Printer' followed by USB or Wireless as per the User guide.
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Jan 2, 2013
I have an E4200 (v1) with the latest firmware. For some reason, the E4200 does not allow me to conenct to certain websites. This is true for wired or wireless connections.To test, I connected a wired PC directly to my cable modem and was able to connect to all websites fine. I also tried an old D-Link router I had on hand and was able to connect to all sites fine. Went back to the E4200 and was blocked. I re-loaded the firmware and same results.
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Nov 7, 2011
The web site says that the E4200 has a USB port to connect USB drives and printers. That sounded to me like multiple devices could be added. It says nothing about only being able to connect one. Since I have 3 USB drives and 2 USB printers, that sounded great. Setting it up, it seems that this port will not use a HUB, and can only be used for one USB device. How can that be? That is so limiting as to be nearly useless.
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Jul 5, 2012
I have an E4200 v1 wireless router. Intermittently, my hard wired laptop (and hard wired desktop) loose Internet connnectivity and when I look at the 4200 I see the status light flashing slowly like it was just rebooted. I am runnong 1.0.04, have reset to factory, reflashed the 1.0.04 code and done a 30-30-30 reset (so far no drops since the 30-30-30 reset but we'll see).
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Dec 27, 2011
The problem: running a standard single band 2.4gz BT homehub. When using my xbox and wireless headset (razer chimeara) the xbox loses connection. When i tuen the headset off i no longer lose connection. This suggests to me that the headset is simply emitting on the same frequency and bullying the connection, thus the xbox disconnects I have purchased the wireless N adapter to allow the xbox to run on the 2.4 or 5ghz band. I am now looking for a duel band router to allow my xbox to connect to the 5gz band and hopefully this will rectify my interference issue with the headset. I have been lookijg at the e4200 as this supports seperate ssid for 2.4 and 5ghz band, so the xbox can run on the 5ghz and the intererence from the 2.4ghz headset should subside - do you think this would work? Also, with the single ssid duel band routers, where 2.4/5gjz share the same ssid - how would my wireless N devices know to run on the 5ghz and not the 2.4?
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Dec 28, 2011
All my previous routers have allowed me to monitor my connection speeds however I can't find this in this router. I found the client table under "status" but I have not been able to find the connection speeds anywhere. I like to make sure that my devices are running at close to 300Mbps and not 54Mbps in case I have a connection setup wrong. I have searched in the forums without much luck.
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Nov 15, 2011
I bought a e4200 router about 3 weeks ago and after a power outage it decided it didnt like being connected to the internet anymore. So i got on the phone with cisco they determined the router was no good, mind you my laptop would connect wired. So they sent me a "refurbished" one, so i set it up. The new setup was wonky because it said the same message "Your connected to your router but..." then after trying to get the connection its self and failing it came up with "congratulations you are now connected to the internet". That lasted 3hrs and 45mins then died, so i went upstairs to power cycle it, it decided to connect with the old settings. That lased 25mins then died, so i reset it and reconfigured the router. Wouldnt connect, i checked my mac address and it was using my wireless one and kept turning on my wireless connection durring the install. So i cloned my wired mac address and got the internet for roughly an hour... then it died. So i reset it again and kept the wifi off got it going and decided to go to sleep. I wake up and its still working after 8hrs, i go down stairs with my tablet and i dies again. This time it refuses to reconnect, refuses to reset back up just doesnt want to work.
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Jun 21, 2011
The latest Firmware for the E4200 states that there is now the ability to attach a printer to the USB port of the router. I am using a Mac, so that may be the problem, but I have followed the instructions on how to add the printer and it is not happening. It's possible that the MAC Firmware was not given the ability to add a USB printer like the PC Firmware upgrade.
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Feb 4, 2011
I just got an E4200 and have a SBG6580 cable modem. I cant seem to set this up properly and my connection keeps dropping. What is the proper set up ? I would like to configure it so the cable modem handles the DNS and the E4200 handles the wireless.
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Aug 26, 2012
I have the latest version firmware
I am constantly getting dropped and timeouts accross all of my devices this has been hapening for several months now I think ever since I upgraded to 1.0.04
It says no internet access when the wired computers have it fine. Android phones, windows 7 pc, and chromebook.
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Aug 4, 2011
I installed the E4200. Internet works fine, and the internet connection is maximum performance. But if I copy a file between laptops, or to my mediaplayer (AC Ryan HD2), the connection is 3MB/s tops. I changed to the 5gHz and N settings, still no change.
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