Linksys Wireless Router :: SBG6580 And E4200 - Connection Keeps Dropping
Feb 4, 2011
I just got an E4200 and have a SBG6580 cable modem. I cant seem to set this up properly and my connection keeps dropping. What is the proper set up ? I would like to configure it so the cable modem handles the DNS and the E4200 handles the wireless.
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Nov 15, 2011
I bought a e4200 router about 3 weeks ago and after a power outage it decided it didnt like being connected to the internet anymore. So i got on the phone with cisco they determined the router was no good, mind you my laptop would connect wired. So they sent me a "refurbished" one, so i set it up. The new setup was wonky because it said the same message "Your connected to your router but..." then after trying to get the connection its self and failing it came up with "congratulations you are now connected to the internet". That lasted 3hrs and 45mins then died, so i went upstairs to power cycle it, it decided to connect with the old settings. That lased 25mins then died, so i reset it and reconfigured the router. Wouldnt connect, i checked my mac address and it was using my wireless one and kept turning on my wireless connection durring the install. So i cloned my wired mac address and got the internet for roughly an hour... then it died. So i reset it again and kept the wifi off got it going and decided to go to sleep. I wake up and its still working after 8hrs, i go down stairs with my tablet and i dies again. This time it refuses to reconnect, refuses to reset back up just doesnt want to work.
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Jan 15, 2012
ever since i had a power failure losing all power in my apartment, my router has begun regularily losing connection to the internet, I have to go into the router and renew ip address which is quite annoying
[code]....
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Jan 2, 2013
I have e4200 router and i notice sometimes when i am browsing that dops connection.
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Jun 10, 2012
my e4200 wireless. I have internet connection speed of 40mb and I have epc 3925 working in bridged mode as modem and E4200 as router. When I connect my laptop with wire on e4200 I am getting 37-38 Mbps on speedtest.net which is perfectly fine. But on wireless I am having a lot of dropping of speed: I have 2mps then jumping to 5-6 Mbps and so on it never goes more than 5-6 Mbps. When I disable WMM Support in QoS I am having perfectly constant 20mbps but... I have only g network 54mbps. [code]
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Jan 2, 2012
I lost all Internet connnecitivity on my Linksys e3000. After determining that my cable modem was connected and working correctly, I pulled the e3000 and put my old wrv54g router in place. Wireless worked, but all wired connections showed link but no other apparent connectivity. Neither of my desktops could get a DHCP lease.
At that point, I purchased and manually installed a new e4200 router. All worked fine. Both laptops connected via wireless and both desktops via my house LAN. Until this morning (Monday). Wireless is working just fine, but both wired computers show 100 Mbs connections on an unknown network with no DHCP. Checking status shows packets going out, but nothing coming in. Checking LAN status on the router shows that both ports are connected, but it does not appear to receive anything from either desktop. All was fine last night. Oh, the router is on 1.0.03 firmware.
I have tried about everything I can think of. Configurations both on the router and the desktops (one Windows XP, 64 bit and one Windows 7) and all seems fine. I have disabled and reenabled the network connectors, rebooted both the router and the computers, etc. Nothing seems to work.
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Apr 2, 2012
I have a home network with a Linksys E4200 connected to the ISP's fiber box. The problem is that when I'm connected to the Linksys, either wired or wireless, the connection to the internet will drop after what seems to be a random amount of time (normally anywhere from 2-10 minutes). I can restore the connection by doing any of these things:-reboot Linksys-disconnect and reconnect cable from router to fiber box-if on wireless connection, make changes to the router wifi settings, like change the wifi channel.The internal network stays up, and I can ping both the internal and external ip of the router, but not the fiber box. I have also had the same behavior with an Edimax Wifi AP and less frequently with a Edimax router (once every 1-2 days). I have done everything I can think of:-changed the wifi channels-changed the ip ranges, subnets, turned router DHCP off and back on-booted the fiber box-changed cables-updated all routers to the latest firmware, the network cards with latest drivers...and loads other things that I don't remember right now. For the wifi side of things, there are no other networks in range that could interfere. The same problem occurs on both my and wife's Win 7 laptops and on the iMac (latest OSX). Here's a fun detail: while the Linksys has lost its connection to the internet, I can still access the internet through the old Edimax router connected to the same fiber box, either wired or wireless.
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Jul 17, 2012
I've recently picked up a E4200 to build a dual band network which is targeting to link up (TV, media server, ps3, laptops) then (maintaining phones etc which only has b/g). While currently only laptops.Before doing any of these I have another cisco modem router DPC3825 which worked fine with giving wireless access.I first attemped to leave the modem router has is and connected the E4200 (ethernet 1 to internet), and changed ip to x.x.0.1 and x.x.0.2 while disabling wireless on the dpc3825 and the DCHP on the e4200 and have default gateway to x.x.0.1. My laptops can connect to wireless on E4200 but it couldn't get internet access.
Then I tried turning the modem to bridge mode & resetted E4200 (factory setting x.x.1.1, auto DHCP), and then connected my devices to both wireless bands. At this point I see router status obtained ip from ISP and Internet reached full speed per ISP's mark but the connection only held up for about 1 minutes. I noticed all the devices still maintained connection to router wirelessly but the router loses internet connection (lost the ip and couldn't get it back).
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Oct 21, 2012
I seem to all of a sudden be having some strange issues with my E4200. I am running Firmware Version: 1.0.05 . I am also using a Dlink DAP-1522 gigabit bridge. The main machines I am noticing the dropouts on are my main windows computer (connected to network via ethernet cable plugged into DAP-1522 bridge) and my wifes ipad. What happens is it drops connectin for about 3 minutes then comes right back. I am really perplexed as to what could be causing this. At first I would have thought it was a bridge issue but thats up to date and my wifes ipad dropping (which is connected via wifi) shows there is something else going on here.
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Mar 16, 2011
my e4200 updated with latest 1.00.1 firmware is constantly dropping connections from the outside to existant lan servers running low traffic services when my machine is using torrent or internet gaming.( call of duty modern warfare )
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Nov 11, 2011
Had E4200 for several months worked great. The last 3 weeks speed drops intermittently through the day.Up graded to latest firm way yesterday 11-10-11 still have the issue, i.e. first thing this am had 15mbps and 1 hour later was below 1mbps. Have not added anything new equipment or software wise in the house during this time.
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Apr 1, 2011
e4200 internet keeps dropping
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Apr 11, 2011
my E4200 is dropping connections several times a day. I'd be working on my laptop, go to a webpage and bang, no connection. A minute or so later it would reconnect. It even appears to be doing this with a computer that is hardwired to one of the ports. So it doesn't seem limited to just wireless. Happens to both N and g channels as well.
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Nov 18, 2011
When watching Netflix, I can get 5 to 15 minutes of a movie no problem. Then I will get an error message:Cannot connect to Netflix. try again later. If the problem persists
- try again
- exit
Then I can watch a few more minutes and it stops again. And again, and again......I have cable inernet service (Brighthouse Communications), with the E42000 connected to the cable modem. Then I have a Panasonic WiFi adaptor (DY-WL10) plugged into a USB port on my Panasonic Viera TV. I have the latest firmware on the router (1.3.03, build 14).I have done the routine of re-cycling the network by re-setting the router (and re-setting it up) and the modem.The chat session guys had me do the following:
1) Uncheck “Filter anonymous request”.
2) Click on Setup Tab - Here you will see MTU.
3) Select Manual & set the size to 1364
4) On Wireless tab, clicked on manual, change the Channel for the 2.4 Ghz network to 9.
5) When we tried it on the 5Ghz wireless they had me set the channel Width to 40MHz Only, and set to channel – 161
I also tried setting up port range forwarding. He knew the port information, and walked me through it.I have re-set the router to factory default settings, re-installed the software, and tried the previous steps twice more (except the port forwarding, because without my friend, I am not sure exactly how) I know enough to not have multiple WiFi devices going at the same time while trying to watch Netflix, but I know that I get good WiFi download speed tests at the location of the TV with an iPad (3.6 MBPS).I have done troubleshooting on the internet service. It has a good, strong continuous uninterrupted speed.I have tried this on two different TVs (similar Panasonic models, bit with the same WiFi adaptor). Problem persists on both TVs.I tested it with a 50’ LAN Cable running from the router to the TV. Netflix worked when wired!Next test I want to do is to stream Netflix on the iPad, right at the TV and ensure that works.To me, this seems like a wireless router setting issue or an issue with the Network Adaptor, or an issue of communicating between the Router and the adaptor.
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Jul 30, 2011
I recently bought an E4200 and noticed that the wireless speed keeps dropping as it stays connected.As soon as I power it on, my iPhone and notebook connect at 54Mb, but as they remain connected, the speed keeps dropping to 48, 36 and one morning, my phone was oscillating between 5 and 11. The iPhone was almost at the same spot, and the signal was around 85~95%. On my 3 year old DIR-300, the speed don't change at all, and it's in a place where I can see around 15 connections. On the E4200 I can only see 2 other networks.I've already tried switching channels, fixed and auto channel, updating firmware and a few other common configurations. At first, I thought it was my repeater, but I turned it off and it didn't work. Turn my cordless phone off didn't change it also.
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Sep 28, 2011
I've had my 4200 for about 1.5 months now and it was working great until 8 days ago. I was playing WoW over wireless (like I always have) and noticed that I was lagging a bit. I brushed it off as possibly my internet connection. The next day I was surfing the net and at random times webpages wouldn't load or would take longer to load. I checked my wireless connection properties in windows and noticed that the link speed drops out every now and then. It'll start at 54Gb (only have G in the house, so I disabled the 5GHz and set 2.4GHz to B/G only), then it'll drop to 48, 36, 11, 1. Meanwhile the signal doesn't drop a bit. I'm still connected to the router just the link speed drops out and it just started. It's very annoying having to go old school and hook up wired on my laptops just in order to chat online or anything. I'm still using v 1.0.0 firmware, so I guess I could try upgrading to .03 and see. But I personally doubt that is the issue since this just randomly started happening. I ordered the router through newegg.com and I do not have the box for the router anymore so I don't think I can return it. And I can't be without a router for 4-6 weeks while Linksys/Cisco repairs mine.
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Feb 8, 2012
Had an E4200 for a couple of months now and have not been able to resolve an issue with the router dropping an Apple iPad 2 at random times.The E4200 is replacing a Cisco Aironet 1200, which never dropped any clients, iPad 2 or others, and never displayed any of the issues below.
TECH DETAILS:The E4200 is being used purely as an access point. All extras are not in use and are disabled.
Firmware 1.0.03
Hardware version 1.
BASIC ISSUE:The E4200 drops an Apple iPad 2 off the 2.4 Ghz Mixed (B, G, N) network. The user must then select the network to rejoin. Rejoining occurs without incident. The same issue occurs when the network is restricted to B, G. The drops occur at what appears to be random intervals - sometimes 10 minutes apart, sometimes hours apart. We can have as many as 6 drops in an hour. A ping to the apple ipad shows the device stops responding to pings about 10 seconds before the user is prompted to rejoin a network. Meanwhile, a ping to the E4200 itself from a laptop connected via the E4200 on the same radio as the ipad continues to work without fail during this incident.
1. The iPad 2's cannot connect to the 5Ghz radio. I believe iPad 2's are supposed to support 5Ghz.
2. Both our Apple TVs do not connect to the 5Ghz radio: they fail with a "There was an error connecting to the network. Check your settings and try again. (-3914)" error. Apple TV supports 5Ghz.
3. The admin interface for the E4200 is very slow sometimes. Probably over 20 seconds to render some pages when it gets really bad. As a comparison, Internet-based pages on fast sites that delivered via the E4200 itself load in less than 2 seconds.
4. The HTTPS version of the admin interface can only be connected to via Safari browers. Both Internet Explorer 9 and Chrome 16 fail to connect with a "Connection reset" error. In Chome, it says "Error 101 (net::ERR_CONNECTION_RESET): The connection was reset." This is across multiple devices. There is no issue with straight HTTP.
All other devices - including Macs and PCs - connect fine with the E4200 on both 5Ghz and 2.4 Ghz radios, even if they cannot access its admin interface via HTTPS.I've presented quite a few issues above, but the main one is the drop outs for the iPad 2 devices. I'd present logs on drops, but the thing doesn't record any useful logs.
Basic wireless config:
5Ghz:
Network Mode: Wireless-N Only
Channel width: Auto (20 or 40 Mhz)
Channel: Auto (DFS)
SSID Broadcast: Enabled
[URL]
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Feb 16, 2012
I replaced a WRT54G2 V1 with a E1550 earlier this week. This router connects a sub-net of our office to the main network of our office. When the WRT54 was in place everything worked without a hitch, but the E1550 keeps dropping us from a server we have on the main network. The WRT54 is back in play until I can figure this out.
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Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Nov 14, 2011
I'm running Windows 7 Home Premium (64 bit) connected to a Linksys WRT610N Router. I have attached a 320GB USB 5400 rpm hard drive to the router as NAS storage.The router is running 2.00.01 build 15 firmware. I get frequent drop-outs when transferring large files. Tonight I've been trying to transfer a 4.36GB file to the drive from my PC. I've tried several times. At exactly the same time, with about 377MB to transfer I get a message saying 'There is a problem accessing Z: make sure you are connected to the network and try again'.
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Oct 1, 2011
I had the 2 Wire Box that received TV and internet. Called my ISP and they gave me this access point to use instead. I hooked it up and it was fine for about 2 weeks. Suddenly for no reason it started dropping. Noticed it first when online gaming on my PS3. Checked laptop and all wireless devices down. Takes about 30 seconds.
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Aug 1, 2012
Wired connection to the router works fine. But it drops all the wireless devices (PC, phone, tablet) multiple times each day, sometimes only 30-60 minutes after reconnecting. Power cycling the router "fixes" the router and allows reconnection. There are 2 topics in the FAQ section that looked good: Getting poor or no signal from a wireless routerTop causes of dropping wireless connection on a Linksys routerbut clicking on those does not bring up anything.
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Nov 15, 2011
I have a WRT120N, and have set up connections like this:
Desktop PC: Hardwired Ethernet
Laptop: Wireless
Xbox 360 (1): Ethernet
Xbox360 (2): Wireless
Networked Printer: Wireless
The hardwired connections are fine, but at random the Printer, laptop and wireless Xbox connections will drop out and i'll have to reboot the router to get it working again. I've tried everything I know of (i.e., Static IP, Port Forwarding) as well as a factory reset, but I continue to have this issue.
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Feb 4, 2012
Set up: Router: WRT110 1 computer connected via ethernet cable 1 computer using a wireless nic card from cisco
The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).
The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
I don't understand how to even frame this problem in a concise manner, much less seek information as to how to resolve it. It's seemingly giving all priority to the computer connected via ethernet but I that's just intution speaking.
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Oct 3, 2011
I recently changed the security mode on my router from WEP to WPA2 Personal. However, since that change, I've noticed that the wireless devices, 2-laptops, are intermittently loosing their connections. . I don't know if it has anything to do with the security mode change, but I don't want to go back to WEP for obvious reasons.
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Dec 22, 2006
I have a WRT54G conected to a desktop through a wire, and conected to a laptop wirelessly. It starts working fine, and after a while i get no internet connection in my laptop nor my desktop. After this happens i disconect the power source from the router, i conect it back again and it starts working.
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Jan 25, 2013
I've been using my Linksys WRT54GC for couple years now, and only recently have I started to have significant issues with the device. I'm using a 2012 Macbook Pro, and my internet connection seems to be randomly dropping every now and then. Sometimes it works just fine for couple of hours only dropping once or so, sometimes it starts dropping literally every few seconds. What I usually do is quickly restart my wifi and the connection comes back right away. I also tried not doing that, and the internet connection tends to come back up after a minute or so.
I have read countless topics, also tried many things: changing MTU, the thresholds in router settings, security modes (it seemed to have worked fine after I changed it to WPA, not anymore though. I'm using no password now and it doesn't fix the problem either), changing the channel (my strongest signals around are on channel 1 and 11, thus I left mine on 6), I even reset the router today (held the reset button for 10 seconds~) but it didn't work either. I didn't upgrade the software since I heard stories about the software available on this site being corrupted or something, bricking the router, which is the last thing I'd want (I'm running on 1.00.7 now).
I have the impression (but it's just an impression, it might as well not be the case, and just me trying to find out when it happens, since it's not always that it breaks the connection while doing that) that it breaks the connection on high load, I mean when I'm for example using skype and facebook, and then try to go on reddit at the same time - the reddit webpage won't load, and the connection is lost after few seconds. But it also started dropping every few seconds while I was playing an online game and skyping at the same time today, which isn't a particularly huge problem for a 23Mbps download and 1.5 upload speed internet I suppose, and which it never did before. I have never had such issues with my PC using a Linksys USB adapter. The connection would drop from time to time when, for example, accidentally going on pages with lots of thumbnail pictures, or trying to load 15 tabs of jpgs at the same time, it was never that much of a problem really though, I just thought it's normal.
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Jan 3, 2013
I am using a brand new Linksys EA3500. We have 2 laptops connecting to it. One is an older XP machine which never has any problem. The other, a Vista machine, periodically drops the connection to the internet when connecting wirelessly. It never loses the connection to the Linksys EA3500 router, it just says "Access: local" and there is no internet. If I plug the Vista machine in wired to the router it works fine. I've tried my old router and I don't get this problem, which leads me to believe that my wireless adapter is functioning properly on the Vista machine.
When the vista machine drops the internet, I can still get into the router configuration at 192.168.1.1, but when I click on the tab which says wireless it sometimes says: "Router not found. You are not connected to your router." It says this despite the fact that I am connected to the router?I've tried reinstalling Windows, that didn't make any difference. I am convinced that it is a problem with the router, but I can't find any settings to adjust which remedy the situation. Of coarse, I've tried reseting my modem and Router many times...doesn't resolve the issue. I've also gone into DOS and done an ipconfig release_all and renew_all.
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Feb 28, 2012
Set up:Router: WRT11.1 computer connected via ethernet cable.1 computer using a wireless nic card from cisco.The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
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Jul 16, 2011
I have an internet connection of the speed of 384 kbps, settings are default i changed nothing. firmware is updated. i'm using wireless connection.any settings you will recommend like in MTU, Beacon Interval, RTS and fragmentation?
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Apr 12, 2012
I've recently purchased the EA3500 dual band wireless-N router to replace my old and somewhat tired WRT54GS. The old router worked, I just decided to upgrade to wireless-N since all of my devices are now capable.My ISP is Comcast and I use a Motorola SB 6120 cable modem. After an extremely easy setup of the new router last week, I experienced one full day of glorious speedier network and internet traffic. However, roughly 24 hours after installation I started experiencing intermittetent internet connectivity issues. As in - the cable modem is accessible for 2 minutes and then can't be found for 2 minutes, repeat forever.
After multiple different troubleshooting steps, including rebooting both the modem and the router together, separately, and releasing and renewing the router's IP Address through the router's admin page, I finally ended up resetting the router back to factory defaults and letting Windows 7 guide me through the re-installation rather than using the provided "easy setup" CD from Cisco.
This seemed to have worked, but 2 days later, my "every 2 minutes" issue returned.
Something important to note here is that all of my devices - both wired and wireless - are able to communicate with each other without issue. For example - while I have no access to the cable modem, I am able to stream music from a wired desktop through a wireless laptop to a wireless receiver connected to my TV. I am also able to access the router's admin tools during my connectivity issues.
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Nov 28, 2010
My wireless router will work for 6- 8hrs then drop the internet connection. I have to cycle the modem and router several times to restore the connection. I am also using a Netgear Access Point.
I am using:
Charter High Speed Internet
Motorola Modem
Cisco Model WRT120N Router
SETTINGS
Mode- Mixed
Channel Width- Auto 20MHz or 40MHz
Security- WPA2 Personal
SSID Broadcast- Disabled
Firmware Version v1.0.04
Connection Type- Auto Conf DHCP
Beacon Interval - 50
Fragmentation Threshold 2304
RTS Threshold 2304
All other setting are at factory default.When I unplug the modem from the router and plug it into the desk top I have internet service.
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