Linksys Wireless Router :: New E2500 Dropping Connection?
Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Mar 28, 2012
I just bought and set up an E2500 wireless router this evening. Using the default settings (as applied by the Cisco setup CD), I was experiencing pitiful range, with signal dropping to 2 out of 4 bars just one room (about 20 feet away). (Previously, using the exact same physical setup with the same computer and a single-band Belkin n150 router, I always had 4 out of 4 bars in that room).
I entered an online live tech chat, and after some back and forth, the tech rep had me change the settings as follows:
(1) Rename the SSID to separate the two bands: One network SSID for the 5GHz band, another for the 2.4GHz.
(2) Turn off auto-channel for both networks: Set 5GHz to stay on channel 36. Set 2.4GHz to stay on channel 1.
(3) The 5GHz is set to use 20/40 MHz width, while the 2.4GHz is set to use only 20MHz width, but I believe those were the defaults already in place.
Then he promptly ended the chat, so we didn't get to finish. Nonetheless, with these settings in place, I am now getting a steady, uninterrupted 4 bars in the next room, using the 5GHz network SSID. Because we were disconnected, I have a few questions remaining:
(1) Is it normal to get such terrible range using the default settings (that's make for a lot of unhappy customers and a lot of extra calls to tech support)? Or does this indicate a problem with my router? (This was a Cisco certified refurbished model)
(2) Which change 'fixed' the problem: Was it separating the two bands into different SSIDs, or locking the channels rather than using Auto channel?
(3) Was this just intended as a test to troubleshoot the problem, or am I supposed to leave the router configured this way? (Since we were disconnected, I didn't get to follow up with the tech rep after changing the settings.) With it configured this way, I'm connecting devices that can find the 5GHz network to the 5GHz network's SSID, and the other devices that can't find it, I'm connecting to the separate SSID for the 2.4GHz network. Seems unnecessarily messy to have 2 SSIDs.
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Sep 27, 2011
In the last three weeks I replaced a Linksys WRT54G wireless router with a new E2500. The only reason this was done because the store salesman indicated I should get much better performance over my router that was probably 5 years only.
Since the install I have had nothing but issues. I could never get on PC runing XP to connect. It worked one day and the next morning I could never get it to connect again. I even removed the encryption and went to WEP with no luck. My laptop that I loaded the software on and initially did the connection I didn't have an initial problem. The problem I now have is the wireless connection is constantly dropping. In the course of an hour the connection probably drops 3 to 4 times. If you leave the PC for several hours, you may need to sign of your user and resign in to get the wireless connection to work. This is an experiment gone bad. My old router never dropped a connection and every PC in the house stayed connected forever. This new router is located the same distance as my original one was, but is nothing but a series of failed connection.
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Jun 20, 2012
My E2500 Linksys has never been consistant with its signal to my MacBook Pro.
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Apr 6, 2012
I just bought an e2500 to replace my WRT54g, hoping that it would fix my call dropping problem. I had tried installing some friend recommended third party firmware on the WRT54g that he said would fix my problem, and with my infinite technological wisdom and experience ended up bricking it.
My problem is that randomly during skype calls with my family back home, I will lose internet connection. It drops the skype call and then I cannot open a web page or anything for about 60 seconds. My internets dead, then it just starts working normally again by itself. I can have anywhere from 60 seconds of connectivity up to 20 minutes or more while skyping. This all happens over a wired connection. Changing the router didn't change a thing, the problem still happens in exactly the same way. I have good bandwidth and all that stuff.Also, I watch netflix on my Xbox 360 over a wireless connection. Sometimes it will just lose connection in the middle of a show. However, the difference is that I can reconnect almost instantly after an interruption on that device. I have fixed the settings on the two different channels according to one of the other post I found in this community, and have not tried those settings out yet. This doesn't worry me as much as the wired connection issues.
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Oct 8, 2012
My WiFi is slow on my laptop and it keeps dropping my LG connect 4G phone.
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Dec 4, 2012
Just bought the linksys E2500 as an upgrade for a my Trendnet 150 wireless N router. I have a motorolla surfboard modem with time warner roadrunner cable internet. After connecting the router I have no internet connection. I do not get a light on the WAN connection after the ethernet cable is attached. I know the light works because when I power it on all the lights come on. I cloned the MAC address but this did not work. I have searched the forums for hours and tried different ideas to no avail. My PC recognized the router and I'm able to get to all the settings but cannot establish a connection from the router to the modem. I also tried different ethernet cables to eliminate that possiblilty.
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Jul 13, 2011
I just purchased a E2500 wireless router to upgrade from the previous G- router which I was using. I'm not very experienced in tech issues and would like to know, what would be the easiest way to extend my wireless signal through out the house. The E2500 which I just purchased does not cover all the areas in my household.
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May 12, 2013
I've been having issues with my e2500 router. I've found my connection dropping occasionally both with a wired connection and wirelessly on other computer. My desktop is connected directly to the router via ethernet and I've been keeping an eye on my network preference pane. Every 10 minutes or so the connection will be lost and computer says the cable is unplugged. It then resolves after 2 minutes.
I'm running OSX 10.8, firmware 1.0.07. Done a factory reset, power cycles etc. Configured with Cisco connect and manually multiple times. I've swapped out ethernet cables just to be sure it wasn't a cable issue.
Internet is fine when I've got the computer hooked up directly to the modem. No connection issues.
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Nov 21, 2011
I have a Linksys E2500 Firmware Version: 1.0.03 and am using the "IPSec Passthrough" for work. On a typical day I'll sign in to my work's VPN, do my work, sign off in the evening, and read my personal email with a direct connection to the internet.
Then on the next morning, I am unable to connect to work until I go to http://192.168.1.1/index.asp and click "reboot." And as soon as the modem finishes rebooting, my laptop can connect to work. I've tried this several days in a row now, and indeed all I need to do to get the VPN passthrough working is rebooting the modem.
Nothing under "Applications & Gaming" is set. I've seen some posts about having a trigger on UDP port 500, but I'm not quite sure how to translate it for the E2500. Plus I'd rather the router "just work" day after day for VPN and everything else, like my old router did! Is there some other setting to try or clearer directions for a bulletproof IPSec passthrough on that unit?
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Aug 12, 2012
I already have a desktop and modem at home, but I recently bought a new Sony Vaio laptop for college. I also bought a Linksys E2500 wireless router so my laptop could have internet access at home.I inserted the Starter Guide CD into my desktop, created my ID/password, and connected all the cables like it instructed me to but I still couldn't connect to the internet. Instead, several windows popped up with messages like, "Found new hardware. Locate and install driver software, "Insert disc that came with Internet Access Server", and "Windows could not find driver software for your device."When I tried to troubleshoot, I get something like this, "There may be a problem with your DNS - Windows attempted to find www. microsoft.com using DNS, but server responded back with unknown."I also tried inserting the disc into the laptop, but I still didn't recieve any internet connection, but it says that my router was connected.I tried following its advice to restart, unplug cables, and wait 2 minutes but none of it seem to work.
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Feb 18, 2012
I recently purchased a linksys E2500 for my home network. Occassionally, we have dropped connections, on both G and N cards.The router is connected to a corei3-2100 cpu with 6 gb ram and a 1tb hd, running win7 64bit. Ive bought home plugs for my wife's computer(in the house)and.an outdoor wireless antenna (a CCRANE super usb wifi antenna) for my computer in the garage. I still get dropped signals in the garage, which is only about 50 ft from the router. My computer in the garage is an AMD dualcore 4400 with 4 gb ram, and multiple hdds.What else can I do to get a better and more constant connection.
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Feb 5, 2013
I just bought a new Linksys E2500 router from Best Buy and I need optimizing my router settings so I can get the absolute best performance out of it. Staying connected and keeping speeds high are a must.I have been noticing connections cutting out at time. It is frustrating when I lose my internet.we have ~3000 sq foot house... 3 levels (basement, first, second).We don't use all of these at the same time but we have: 2 laptops, 3 iphones, ipad, and a PS3 for online gaming.
How can I get the absolute best, most reliable connection and speeds out of my router so we don't experience disconnects?I bought the RE1000 range extender... having installed it yet because the install CD that came with it is the wrong CD (It came with the E900 install CD... which is for a router)I bought the N600 USB adapter which I guess is supposed to update your wireless card for your laptop. I am using that but bars seem low..
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Apr 11, 2012
We are using a domain and Windows Server 2008 machine with DNS/DHCP setup and active to handle traffic on the network. The old router we had was a cheap (~$20) TrendNet that was configured (not by me) without issue to not only allow the server to handle IP's but also allow us to get in to the server remotely via Remote Desktop. My cut sheet says they had a "virtual server" setup.
Anyways, we now are running an E2500 and if I put in the external IP, Subnet, Gateway, and DNS for our internet provider and then disable DHCP on the router, we don't get internet access. I'm missing what configuration I need to get the server to handle all the traffic I guess. The server has DHCP enabled with the router IP address (192.168.1.1) set and the server address is (192.168.1.2). Like I said before it was working fine with our old router and none of the settings on the server have been changed so must be something with the new router.
Do I need to setup something in the advanced routing to get this working? Currently I have DHCP on automatic and DHCP server enabled just so we can get internet access. DHCP services on the server are still on as well. Can't get any access to the server from the outside via Remote Desktop like we could before.
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Dec 27, 2011
I have an E2500 with the latest firmware upgrade (1.0.03). My configuration is simple, I have a fixed IP from my ISP with fixed DNS servers. I have one computer connected via cable and one connected via wireless and a laptop that gets connected on occasion wirelessly as well. I also have an android phone that I sometimes have the networking turned on and sometimes not. That doesn't seem to be affecting the router either as I've lost connections under both circumstances. The only thing I have different is I clone the MAC address as the ISP has my IP linked to my old Linksys MAC.
The problem is I randomly lose connection to the internet, the home network is still up it's just the internet goes down. I could be on the computer or not, sometimes while browsing sometimes after I browse for a while sometimes before I get started. Fortunately its not happened during one of my online games but it has happened just after I log off the game. It usually happens a couple of times a day.
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Feb 24, 2013
I'm using an E2500 router and an EA2500 adapter (to update my desktop from 802.11 g connection to 802.11n). I've connected my notebook to the network and the connection speed for the notebook is approx. 5.5 Mbps compared to 21.5 Mbps for the desktop connection. why the notebook connection is so much slower?I've just reinstalled both the E2500 and EA2500 tonight. I'm not sure whether or not there was such a vast difference in speed between the two before the reinstallation.
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Jan 10, 2012
Just replaced a WRT54GS with an E2500. It seems that anytime a connected device goes "idle" for a while, the connection breaks or severely reduces and it's nearly impossible to get the connection back without performing an action at the device in question. Let the wireless connection on my laptop go unused for some period and it reduces to 1Mbps and you can't get back on by just using the link more... you have to do a "repair".
Let more than a few minutes pass since you've printed something on the wireless printer and you MUST go to the printer to re-establish the connection by turning the antenna off and then on again.Basically the same problem with my blueray/DVD getting on the network. When I shut the screen off on my phone, the wifi dies and receives NOTHING over that link while the screen is off.
None of these behaviors existed with the WRT... just the 2500. Background/facts - current firmware, DHCP with reservations, WPA2/per, MAC filtering in use, UPnP disabled. MTU/Beacon/Frag threshold/RTS threshold set per recommendations on this site.
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Aug 4, 2011
here is what I have:
A) Sonic Wall @ 192.168.1.215
B) Linksys Switch (WRW248G4P) @ 192.168.1.254
C) Linksys Router (WRT160N) @ 192.168.1.202 (Disabled DHCP Server)
D) Linksys Router (E2500) @ 192.168.1.203
E) Windows Server 2003 @ 192.168.1.200
F) There is also a Router @ 192.168.1.201 that runs DD-WRT that has an enabled DHCP Server.
It goes something like this
i) A - B --ETHERNET-- E
ii) A - B --ETHERNET-- C
iii) A - B --FIBER to another building, then ETHERNET -- D
Everything connects to the internet, but (D) on (iii) doesn't allow connection to the server (E). What can I do to make this work?
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Jul 29, 2011
I have a new e2500 router and want to use my old WRT54G2 to expand the range of the wireless to reach my detached garage. My house is wired with category 5e cabling, but not the garage, which is why i want to wireless to get expanded. I was hoping the the new e2500 would reach, but it doesn't. How I can do that?
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Jan 6, 2012
my E2500 drops the internet connection randomly. I have no issues with wired or wireless access to the home network (sharing files, sharing printers etc...). To fix the problem I log into the router and do a soft reboot from the status page.
I posted this earlier and the only response I received was a cut and paste answer to make some changes to my wireless settings. Seriously doubting the relevance of the post I made the changes anyway and as expected nothing changed, the router still loses access to the internet without any warning. When I replied that I hadn't thought that that was the problem but that I HAD made the changes mentioned and as I expected it DIDN'T work I get no response.
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Jan 18, 2012
I am using the E2500 v1.0 on TWC network (road runner) wit a VISTA upgraded to Windows 7 laptop.After few months the router is starting losing connection. I tried connecting my laptop directly to the twc modem and the connection is fine, while if I connect to the E2500 v1.0, through wired or wireless connections, I see that the connection is going back and forth.I tried resetting the modem and the router, upgrading the wireless router firmware, but nothing worked.
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Mar 26, 2012
I'm constantly losing wifi connection and having to restart my Linksys E2500 router
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Jan 22, 2012
Purchased E2500 1 week ago. I do not have a problem communicating with the router itself (either hard wired or wireless) but I have been unable to establish a usable internet connection from the router.I live in building that is wired by Restech Services - Ethernet jack in wall - no modem. Connection works just fine if I bypass router and connect directly to PC (windows XP SP3 desktop or windows 7 laptop.),Very difficult to establish any internet connection at all. I have to renew IP address many times or go through re-boot sequence multiple times. Once I get a connection it is unusable. If I attempt to ping a URL (either from PC or from router admin page) it is unable to resolve host. If I ping an IP directly (either from PC or router administrator page) I typically get 60 to 80% packet loss. As noted, if I bypass router and make internet connection directly to PC - no problems - no packet loss.Used Cisco Connect software to set up. On advice of ISP changed MTU from 1500 to 1300. Also registered MAC id with ISP and changed from cloning PC MAC to using the router MAC. Downloaded and installed latest firmware version. Did factory reset and re-configured the whole thing. Double checked and swapped wiring.
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Apr 8, 2012
I did some testing with a few wireless N routers and then decided to buy a Linksys e 2500 as it was on a special for $66 in Australia.The wireless routers i tested were (Belkin brand new model / Netcomm & Dlink Used ones)1. Netcomm N800n Fastest wireless transfer speed 9MBytes or 72 MBPS.2. Dlink - Around 6MBytes/s or 48MBPS.3. Belkin - Around 4-5 MBytes/secDid not test the Linksys before buying it.4. Linksys E 2500 - around 5MBytes/s = 40MBPS.After all this testing, got a new Linksys believing that a cisco device should have good quality.My problems is that the connection speed on the device stays a 72BPS whereas on the Netcomm / D-link it used to be 130mbps. Not that this bothers me, however the file transfer speed matches the Link status connection speed.The router was placed at exactly the same location, file transfer was checked by transferring large file sizes.Lan setup is1. Belkin ADSL 2+ (Modem with Wireless b/g and Voip) only being used now as an ADSL Modem and VOIP service.2. Cisco linksys e 2500.3. Media centre PC which has a wired connection to linksys e 2500.4. Main PC (Connected wireless to the linksys). The network adapter is a DLINK DWA125 N150 adapter (2.4GHZ only). The distance between the wireless adapter and the wireless router is approximately 12 feet and there is direct line of sight.5. IPAD.5. Using 2.4GHZ as i dont have a 5GHZ adapter yet. Router is only on wireless N mode.I was better off using a second hand Netcomm rather than a brand new Cisco router. The cisco router has 4 internal antennas, whereas the netcomm one had only 2 external antennas. My signal strength is excellent. Only problem is the slow internal transfer between the Main PC and the Media Center PC. Main PC is Core i7 950 where as the Media Centre is a Core 2 Duo e6400GHZ with 4GB Ram. Both PCs running Windows 7 Ultimate (Main PC) , Professional (Media Centre PC). My network knowledge is decent. Is there any settings in the advanced Wireless mode for the Linksys that can make my internal file transfers faster. [code]
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Feb 16, 2012
I replaced a WRT54G2 V1 with a E1550 earlier this week. This router connects a sub-net of our office to the main network of our office. When the WRT54 was in place everything worked without a hitch, but the E1550 keeps dropping us from a server we have on the main network. The WRT54 is back in play until I can figure this out.
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Nov 14, 2011
I'm running Windows 7 Home Premium (64 bit) connected to a Linksys WRT610N Router. I have attached a 320GB USB 5400 rpm hard drive to the router as NAS storage.The router is running 2.00.01 build 15 firmware. I get frequent drop-outs when transferring large files. Tonight I've been trying to transfer a 4.36GB file to the drive from my PC. I've tried several times. At exactly the same time, with about 377MB to transfer I get a message saying 'There is a problem accessing Z: make sure you are connected to the network and try again'.
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Oct 1, 2011
I had the 2 Wire Box that received TV and internet. Called my ISP and they gave me this access point to use instead. I hooked it up and it was fine for about 2 weeks. Suddenly for no reason it started dropping. Noticed it first when online gaming on my PS3. Checked laptop and all wireless devices down. Takes about 30 seconds.
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Aug 1, 2012
Wired connection to the router works fine. But it drops all the wireless devices (PC, phone, tablet) multiple times each day, sometimes only 30-60 minutes after reconnecting. Power cycling the router "fixes" the router and allows reconnection. There are 2 topics in the FAQ section that looked good: Getting poor or no signal from a wireless routerTop causes of dropping wireless connection on a Linksys routerbut clicking on those does not bring up anything.
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Nov 15, 2011
I have a WRT120N, and have set up connections like this:
Desktop PC: Hardwired Ethernet
Laptop: Wireless
Xbox 360 (1): Ethernet
Xbox360 (2): Wireless
Networked Printer: Wireless
The hardwired connections are fine, but at random the Printer, laptop and wireless Xbox connections will drop out and i'll have to reboot the router to get it working again. I've tried everything I know of (i.e., Static IP, Port Forwarding) as well as a factory reset, but I continue to have this issue.
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Feb 4, 2012
Set up: Router: WRT110 1 computer connected via ethernet cable 1 computer using a wireless nic card from cisco
The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).
The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
I don't understand how to even frame this problem in a concise manner, much less seek information as to how to resolve it. It's seemingly giving all priority to the computer connected via ethernet but I that's just intution speaking.
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Oct 3, 2011
I recently changed the security mode on my router from WEP to WPA2 Personal. However, since that change, I've noticed that the wireless devices, 2-laptops, are intermittently loosing their connections. . I don't know if it has anything to do with the security mode change, but I don't want to go back to WEP for obvious reasons.
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Nov 15, 2011
I bought a e4200 router about 3 weeks ago and after a power outage it decided it didnt like being connected to the internet anymore. So i got on the phone with cisco they determined the router was no good, mind you my laptop would connect wired. So they sent me a "refurbished" one, so i set it up. The new setup was wonky because it said the same message "Your connected to your router but..." then after trying to get the connection its self and failing it came up with "congratulations you are now connected to the internet". That lasted 3hrs and 45mins then died, so i went upstairs to power cycle it, it decided to connect with the old settings. That lased 25mins then died, so i reset it and reconfigured the router. Wouldnt connect, i checked my mac address and it was using my wireless one and kept turning on my wireless connection durring the install. So i cloned my wired mac address and got the internet for roughly an hour... then it died. So i reset it again and kept the wifi off got it going and decided to go to sleep. I wake up and its still working after 8hrs, i go down stairs with my tablet and i dies again. This time it refuses to reconnect, refuses to reset back up just doesnt want to work.
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