Linksys Wireless Router :: Cisco E2500 No Internet Connection
Aug 12, 2012
I already have a desktop and modem at home, but I recently bought a new Sony Vaio laptop for college. I also bought a Linksys E2500 wireless router so my laptop could have internet access at home.I inserted the Starter Guide CD into my desktop, created my ID/password, and connected all the cables like it instructed me to but I still couldn't connect to the internet. Instead, several windows popped up with messages like, "Found new hardware. Locate and install driver software, "Insert disc that came with Internet Access Server", and "Windows could not find driver software for your device."When I tried to troubleshoot, I get something like this, "There may be a problem with your DNS - Windows attempted to find www. microsoft.com using DNS, but server responded back with unknown."I also tried inserting the disc into the laptop, but I still didn't recieve any internet connection, but it says that my router was connected.I tried following its advice to restart, unplug cables, and wait 2 minutes but none of it seem to work.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Dec 27, 2011
I have an E2500 with the latest firmware upgrade (1.0.03). My configuration is simple, I have a fixed IP from my ISP with fixed DNS servers. I have one computer connected via cable and one connected via wireless and a laptop that gets connected on occasion wirelessly as well. I also have an android phone that I sometimes have the networking turned on and sometimes not. That doesn't seem to be affecting the router either as I've lost connections under both circumstances. The only thing I have different is I clone the MAC address as the ISP has my IP linked to my old Linksys MAC.
The problem is I randomly lose connection to the internet, the home network is still up it's just the internet goes down. I could be on the computer or not, sometimes while browsing sometimes after I browse for a while sometimes before I get started. Fortunately its not happened during one of my online games but it has happened just after I log off the game. It usually happens a couple of times a day.
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Jan 6, 2012
my E2500 drops the internet connection randomly. I have no issues with wired or wireless access to the home network (sharing files, sharing printers etc...). To fix the problem I log into the router and do a soft reboot from the status page.
I posted this earlier and the only response I received was a cut and paste answer to make some changes to my wireless settings. Seriously doubting the relevance of the post I made the changes anyway and as expected nothing changed, the router still loses access to the internet without any warning. When I replied that I hadn't thought that that was the problem but that I HAD made the changes mentioned and as I expected it DIDN'T work I get no response.
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Jan 22, 2012
Purchased E2500 1 week ago. I do not have a problem communicating with the router itself (either hard wired or wireless) but I have been unable to establish a usable internet connection from the router.I live in building that is wired by Restech Services - Ethernet jack in wall - no modem. Connection works just fine if I bypass router and connect directly to PC (windows XP SP3 desktop or windows 7 laptop.),Very difficult to establish any internet connection at all. I have to renew IP address many times or go through re-boot sequence multiple times. Once I get a connection it is unusable. If I attempt to ping a URL (either from PC or from router admin page) it is unable to resolve host. If I ping an IP directly (either from PC or router administrator page) I typically get 60 to 80% packet loss. As noted, if I bypass router and make internet connection directly to PC - no problems - no packet loss.Used Cisco Connect software to set up. On advice of ISP changed MTU from 1500 to 1300. Also registered MAC id with ISP and changed from cloning PC MAC to using the router MAC. Downloaded and installed latest firmware version. Did factory reset and re-configured the whole thing. Double checked and swapped wiring.
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Dec 4, 2012
Just bought the linksys E2500 as an upgrade for a my Trendnet 150 wireless N router. I have a motorolla surfboard modem with time warner roadrunner cable internet. After connecting the router I have no internet connection. I do not get a light on the WAN connection after the ethernet cable is attached. I know the light works because when I power it on all the lights come on. I cloned the MAC address but this did not work. I have searched the forums for hours and tried different ideas to no avail. My PC recognized the router and I'm able to get to all the settings but cannot establish a connection from the router to the modem. I also tried different ethernet cables to eliminate that possiblilty.
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Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Jul 16, 2012
A couple days ago, our Linksys E2500 router accidentally got unplugged. Since then, the internet has been working extremely poorly (a lot of latency issues plus random disconnects), so yesterday we tried soft resetting the router. This backfired immensely as now the network no longer exists and we can't access either the router or the internet through the router.If we have an ethernet cable go from the modem directly into a computer, the internet works fine (which is how I'm posting). But if we hook the modem up to the router and then another cable from the router into a computer, we get nothing. We can't even see the router.We've tried unplugging the modem and router and then plugging them back in, unplugging just the modem, and unplugging just the router to try to get it back working but that didn't work. We then tried holding down the reset button on the bottom of the router for fifteen seconds then unplugging the modem and router, holding down the reset button with the modem already disconnected then unplugging the router and plugging the modem back in then the router, and holding down the reset button with the modem already disconnected then plugging the router back in then the modem. And then we tried each of these things while waiting a minute before plugging everything back in. Nothing's worked. And everything we've googled to find out how to hard reset the router either says to do something I've already listed or requires using the router's configuration page, which we can't access (supposed to be 192.168.1.1, but nothing comes up when I enter that into my browser since we can't connect to the router).
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Jul 13, 2011
I just purchased a E2500 wireless router to upgrade from the previous G- router which I was using. I'm not very experienced in tech issues and would like to know, what would be the easiest way to extend my wireless signal through out the house. The E2500 which I just purchased does not cover all the areas in my household.
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May 12, 2013
I've been having issues with my e2500 router. I've found my connection dropping occasionally both with a wired connection and wirelessly on other computer. My desktop is connected directly to the router via ethernet and I've been keeping an eye on my network preference pane. Every 10 minutes or so the connection will be lost and computer says the cable is unplugged. It then resolves after 2 minutes.
I'm running OSX 10.8, firmware 1.0.07. Done a factory reset, power cycles etc. Configured with Cisco connect and manually multiple times. I've swapped out ethernet cables just to be sure it wasn't a cable issue.
Internet is fine when I've got the computer hooked up directly to the modem. No connection issues.
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Nov 21, 2011
I have a Linksys E2500 Firmware Version: 1.0.03 and am using the "IPSec Passthrough" for work. On a typical day I'll sign in to my work's VPN, do my work, sign off in the evening, and read my personal email with a direct connection to the internet.
Then on the next morning, I am unable to connect to work until I go to http://192.168.1.1/index.asp and click "reboot." And as soon as the modem finishes rebooting, my laptop can connect to work. I've tried this several days in a row now, and indeed all I need to do to get the VPN passthrough working is rebooting the modem.
Nothing under "Applications & Gaming" is set. I've seen some posts about having a trigger on UDP port 500, but I'm not quite sure how to translate it for the E2500. Plus I'd rather the router "just work" day after day for VPN and everything else, like my old router did! Is there some other setting to try or clearer directions for a bulletproof IPSec passthrough on that unit?
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Feb 18, 2012
I recently purchased a linksys E2500 for my home network. Occassionally, we have dropped connections, on both G and N cards.The router is connected to a corei3-2100 cpu with 6 gb ram and a 1tb hd, running win7 64bit. Ive bought home plugs for my wife's computer(in the house)and.an outdoor wireless antenna (a CCRANE super usb wifi antenna) for my computer in the garage. I still get dropped signals in the garage, which is only about 50 ft from the router. My computer in the garage is an AMD dualcore 4400 with 4 gb ram, and multiple hdds.What else can I do to get a better and more constant connection.
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Feb 5, 2013
I just bought a new Linksys E2500 router from Best Buy and I need optimizing my router settings so I can get the absolute best performance out of it. Staying connected and keeping speeds high are a must.I have been noticing connections cutting out at time. It is frustrating when I lose my internet.we have ~3000 sq foot house... 3 levels (basement, first, second).We don't use all of these at the same time but we have: 2 laptops, 3 iphones, ipad, and a PS3 for online gaming.
How can I get the absolute best, most reliable connection and speeds out of my router so we don't experience disconnects?I bought the RE1000 range extender... having installed it yet because the install CD that came with it is the wrong CD (It came with the E900 install CD... which is for a router)I bought the N600 USB adapter which I guess is supposed to update your wireless card for your laptop. I am using that but bars seem low..
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Apr 11, 2012
We are using a domain and Windows Server 2008 machine with DNS/DHCP setup and active to handle traffic on the network. The old router we had was a cheap (~$20) TrendNet that was configured (not by me) without issue to not only allow the server to handle IP's but also allow us to get in to the server remotely via Remote Desktop. My cut sheet says they had a "virtual server" setup.
Anyways, we now are running an E2500 and if I put in the external IP, Subnet, Gateway, and DNS for our internet provider and then disable DHCP on the router, we don't get internet access. I'm missing what configuration I need to get the server to handle all the traffic I guess. The server has DHCP enabled with the router IP address (192.168.1.1) set and the server address is (192.168.1.2). Like I said before it was working fine with our old router and none of the settings on the server have been changed so must be something with the new router.
Do I need to setup something in the advanced routing to get this working? Currently I have DHCP on automatic and DHCP server enabled just so we can get internet access. DHCP services on the server are still on as well. Can't get any access to the server from the outside via Remote Desktop like we could before.
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Feb 24, 2013
I'm using an E2500 router and an EA2500 adapter (to update my desktop from 802.11 g connection to 802.11n). I've connected my notebook to the network and the connection speed for the notebook is approx. 5.5 Mbps compared to 21.5 Mbps for the desktop connection. why the notebook connection is so much slower?I've just reinstalled both the E2500 and EA2500 tonight. I'm not sure whether or not there was such a vast difference in speed between the two before the reinstallation.
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Jan 10, 2012
Just replaced a WRT54GS with an E2500. It seems that anytime a connected device goes "idle" for a while, the connection breaks or severely reduces and it's nearly impossible to get the connection back without performing an action at the device in question. Let the wireless connection on my laptop go unused for some period and it reduces to 1Mbps and you can't get back on by just using the link more... you have to do a "repair".
Let more than a few minutes pass since you've printed something on the wireless printer and you MUST go to the printer to re-establish the connection by turning the antenna off and then on again.Basically the same problem with my blueray/DVD getting on the network. When I shut the screen off on my phone, the wifi dies and receives NOTHING over that link while the screen is off.
None of these behaviors existed with the WRT... just the 2500. Background/facts - current firmware, DHCP with reservations, WPA2/per, MAC filtering in use, UPnP disabled. MTU/Beacon/Frag threshold/RTS threshold set per recommendations on this site.
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Aug 4, 2011
here is what I have:
A) Sonic Wall @ 192.168.1.215
B) Linksys Switch (WRW248G4P) @ 192.168.1.254
C) Linksys Router (WRT160N) @ 192.168.1.202 (Disabled DHCP Server)
D) Linksys Router (E2500) @ 192.168.1.203
E) Windows Server 2003 @ 192.168.1.200
F) There is also a Router @ 192.168.1.201 that runs DD-WRT that has an enabled DHCP Server.
It goes something like this
i) A - B --ETHERNET-- E
ii) A - B --ETHERNET-- C
iii) A - B --FIBER to another building, then ETHERNET -- D
Everything connects to the internet, but (D) on (iii) doesn't allow connection to the server (E). What can I do to make this work?
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Jul 29, 2011
I have a new e2500 router and want to use my old WRT54G2 to expand the range of the wireless to reach my detached garage. My house is wired with category 5e cabling, but not the garage, which is why i want to wireless to get expanded. I was hoping the the new e2500 would reach, but it doesn't. How I can do that?
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Jan 18, 2012
I am using the E2500 v1.0 on TWC network (road runner) wit a VISTA upgraded to Windows 7 laptop.After few months the router is starting losing connection. I tried connecting my laptop directly to the twc modem and the connection is fine, while if I connect to the E2500 v1.0, through wired or wireless connections, I see that the connection is going back and forth.I tried resetting the modem and the router, upgrading the wireless router firmware, but nothing worked.
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Mar 26, 2012
I'm constantly losing wifi connection and having to restart my Linksys E2500 router
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Apr 8, 2012
I did some testing with a few wireless N routers and then decided to buy a Linksys e 2500 as it was on a special for $66 in Australia.The wireless routers i tested were (Belkin brand new model / Netcomm & Dlink Used ones)1. Netcomm N800n Fastest wireless transfer speed 9MBytes or 72 MBPS.2. Dlink - Around 6MBytes/s or 48MBPS.3. Belkin - Around 4-5 MBytes/secDid not test the Linksys before buying it.4. Linksys E 2500 - around 5MBytes/s = 40MBPS.After all this testing, got a new Linksys believing that a cisco device should have good quality.My problems is that the connection speed on the device stays a 72BPS whereas on the Netcomm / D-link it used to be 130mbps. Not that this bothers me, however the file transfer speed matches the Link status connection speed.The router was placed at exactly the same location, file transfer was checked by transferring large file sizes.Lan setup is1. Belkin ADSL 2+ (Modem with Wireless b/g and Voip) only being used now as an ADSL Modem and VOIP service.2. Cisco linksys e 2500.3. Media centre PC which has a wired connection to linksys e 2500.4. Main PC (Connected wireless to the linksys). The network adapter is a DLINK DWA125 N150 adapter (2.4GHZ only). The distance between the wireless adapter and the wireless router is approximately 12 feet and there is direct line of sight.5. IPAD.5. Using 2.4GHZ as i dont have a 5GHZ adapter yet. Router is only on wireless N mode.I was better off using a second hand Netcomm rather than a brand new Cisco router. The cisco router has 4 internal antennas, whereas the netcomm one had only 2 external antennas. My signal strength is excellent. Only problem is the slow internal transfer between the Main PC and the Media Center PC. Main PC is Core i7 950 where as the Media Centre is a Core 2 Duo e6400GHZ with 4GB Ram. Both PCs running Windows 7 Ultimate (Main PC) , Professional (Media Centre PC). My network knowledge is decent. Is there any settings in the advanced Wireless mode for the Linksys that can make my internal file transfers faster. [code]
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Dec 12, 2011
I've recently installed the E2500, and it's been mostly great....when it's connected. Set up was easy, all the devices in the house were recognized, the coverage is excellent, and it's nice and fast. But several times throughout the day, the wireless signal will simply drop off. Disconnecting and re-connecting gets it back on, but an hour or two later, it's off again. It;s fairly frustrating because you'll be in the middle of something, and you'll have to manually disconnet, and then reconnect. The status will show as "Local". Running Windows XP with Verizin FIOS. Old Linksys wireless router never had a connection problem.
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Aug 25, 2011
My E2500 was working great for the past 3 months, and now it seems to be broken since I cannot access the internet anymore. I can connect to the router via wireless or wired at 192.168.1.1 and play with all the settings. On the status page, I have entries for Internet IP Address, Default Gateway, DNS1, and DNS2 as though I was connected fine to my DSL modem.If I connect my computer to my DSL modem then I can access the internet perfectly fine, so I know the modem is working. However, if I connect the E2500 to the modem, and then my macbook to the E2500 then I cannot access anything other than the router config pages. I have also tried, from the router admin page, to ping "www.yahoo.com" and "8.8.8.8" to no avail.
I have tried without success:
1. Renewing IP address from the router status page.
2. Cycling the power on the modem.
3. Rebooting the router.
4. Unplugging the power from both the modem and the router for 10 minutes and reconnecting it.
5. Resetting the router by holding down the reset button for 30s.
6. Using a different computer.
7. Turning off the firewall.
8. Reinstalling the firmware (1.0.01 build 3 May 6, 2011)
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Aug 1, 2012
I installed an e2500 to my cable modem and everything went perfect. Then 2 weeks later the electricity went off for some power company upgrades. when the power came back on the modem wouldnt connect. I have been through every solution in the cisco articles. The computer connects when directly wired to the modem, so I know there is signal. When I place the router into service and use the ethernet connection the modem no longer displays the active internet led. The e2500 ethernet led to the computer lights and the power led. The Ethernet led from the modem to the router doesn't light. I did a complete reset on the router. The setup software only runs to 75% complete then stops and tells me to check the plugs. Ive checked, replaced and swapped the cables. I've set the MAC to clone, and verified the MAC address via ipconfig. Ive done the complete powercycle at least 20 times.
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Jan 31, 2012
I seem to have an issue when with my new E2500 router Version 1 (upgraded to the new fireware - today to elimate issues with that).I had RCN installed a 50MB connection today.When I connect directly to the Modem, I get almost the 50MB of the server, see link from the speedtest. [URL]. However, when i plug the ethernet cable from my Cable Modem to my Wireless Router I get around 15-20MB. Here is an example:[URL]. I know speeds can vary, but if i unplugged and rest within seconds i get my expected 50MB.The cable modem is in the living room, right next to the Wireless Router. I am situated less than 2 metres from the devices when I get results and have full bars.I've tried varying the MTU on manual and also enabled it to adjust as required.
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Jan 22, 2012
Here is my setup.Using all MAC OSX I have AT&T DSL ISP connected to a (ISP provided) Speedstream 5100 Modem.I just purchased a Cisco Linksys 5200 N Router and I cannot access the internet. I followed the set-up instructions to the T but to no avail. I cannot find anything online about these two devices being incompatable. Do I purchase a new modem? If so how can I be sure it's compatible with the router?
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Mar 1, 2013
I bought the router E2500 and I followed the steps for its configuration. It so happens that most of the time I turn on my router, it does not connect to microcomputer, because it loses the internet settings, requiring that I turn the CISCONNECT and after that, I have to turn off the microcomputer, wait for 2/3 minutes and then reconnect, for only then will be able to surf the internet. I notice that many times even I doing all this procedure the router does not give access to the internet. What should I do?
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Dec 23, 2011
Ok group here's the issue. I have a E2500 router with a wired connection for my sons xbox and 2 laptops connected to it. The laptop I used to set-up the system will usually connect to the router but not allow me through to the internet then after a shutdown and repowering it connects. what to check? The othhitch. Both arer laptop connects without a e running vista home.
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Mar 20, 2012
My Linksys E2500 wireless router frequently interrupts the connection to my ISP. This happens about 2 times an hour. The connections is - due to the automatic reconnect feature - only interrupted for about 20-30 seconds, but is quite unnerving, as it causes downloads to stop, streams to freeze and website loading failures. The reason I know that the connection is interrupted completely is that my IP address changes every time it happens. I know the failure is not on my ISPs side, since the connection does not interrupt when I connect my PC directly to my DSL-Modem (Siemens C2-010-I). The router runs the newest available firmware (1.0.04 build 1 Dec 26, 2011)
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Oct 29, 2011
Due to the way I have my DSL and VOIP TA configured I need to be able to set the subnet mask in the Internet connection. I am currently using the Static IP, putting in an IP of 192.168.1.x with the subnet of 255.255.0.0 when I try to do this it gives me an error saying that 192.168.33.1/255 is reserved for the guest network. I am not using the 33 at all ANYWHERE. If I change the subnet to 255.255.255.0 it will save but I can't connect to the internet with it. My router I just bought today is the E2500 I have an old Linksys WRT model that worked fine with this exact setup for several years before it crashed on me.
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Feb 15, 2012
I am trying to forward a port to see a camera over the internet. On the single port forwarding screen under Gaming, I have put in port 8090 (Ext and Int),Protocal both, an IP address and Enabled. I have also tried putting in a range, but neither seems to work. After forwarding the port, I check with What's My IP Addrewss to get the external IP, then put the IP in a blank browser page with and without the port number. I have tried this several times without any result.
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Apr 16, 2013
I will be working from home half the time and am trying to get set up. So here it goes:
Took PC #1 home and hooked everything up. Could access Internet.Had to bring PC #2 home because #1 didn’t have the programs I needed.Hooked #2 up, no internet access.Tried different network cable – no access.Tried different router port – no access. (router port light doesn’t illuminate, neither does port on PC)My personal PC that uses the same router has internet access.Hooked #1 back up as a test – could access internet.Hooked up #2 again, did a Run, cmd, ipconfig and got “media disconnected”I brought #2 back in for a PC tech to look at. He hooked it up in his office, had internet access.Took it back home and hooked everything up.The port lights illuminated on startup; but after it got to the desktop, lights are off.Tried ipconfig again, "media disconnected”. IP address doesn’t display.
All the while I have internet access on my own PC, plus when I hook up #1 to the same port using the same cable, I have internet access, which led me to believe it's something wrong with PC #2.Tech is saying it’s a problem with my router (Cisco E2500), which I restarted too.
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Nov 14, 2012
Is there any way to use the e2500 without having hard wired internet access. I would like to use with my wii fii hot spot so that I could use my old printers that are not wireless enbled
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