Linksys Wireless Router :: E2500 Disconnects From Internet?
Dec 12, 2011
I've recently installed the E2500, and it's been mostly great....when it's connected. Set up was easy, all the devices in the house were recognized, the coverage is excellent, and it's nice and fast. But several times throughout the day, the wireless signal will simply drop off. Disconnecting and re-connecting gets it back on, but an hour or two later, it's off again. It;s fairly frustrating because you'll be in the middle of something, and you'll have to manually disconnet, and then reconnect. The status will show as "Local". Running Windows XP with Verizin FIOS. Old Linksys wireless router never had a connection problem.
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Mar 20, 2012
My Linksys E2500 wireless router frequently interrupts the connection to my ISP. This happens about 2 times an hour. The connections is - due to the automatic reconnect feature - only interrupted for about 20-30 seconds, but is quite unnerving, as it causes downloads to stop, streams to freeze and website loading failures. The reason I know that the connection is interrupted completely is that my IP address changes every time it happens. I know the failure is not on my ISPs side, since the connection does not interrupt when I connect my PC directly to my DSL-Modem (Siemens C2-010-I). The router runs the newest available firmware (1.0.04 build 1 Dec 26, 2011)
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Aug 8, 2011
I am using a E2500 which is connected to my modem arris model tm602g/115 isp provider is cox. for some reason every1 time my lil bro turn on his ps3 and while im connected to the network it will disconnect me and also he gets disconnected and for some reason we both wont be able to connect to internet. we both are using wireless connection.
Here are my settting on the router. I also 3 have iphones that i want to connect the network with any 1 other device that i would like to connect the network with.
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Dec 13, 2012
I have a Cisco/Linksys E2500 router that I have had for over a year and it has worked without issues for over a year. However my wireless ISP just switched my CPE from A Mikrotik wireless radio to a Ubiquiti wireless radio. As soon as they did this my PPPOE sessions from the E2500 (acting as my PPPOE client) start disconnecting and reconnecting every few minutes causing major problems with my internet and voip connectivity when it looses connectivity every few minutes.
The strange things is if I connect my much older WRT54G router as a PPPOE client (with the same exact PPPOE configuration), it works just fine and I don't have any PPPOE disconnects.
I upgraded to the latest firmware on my E2500 and nothing changed, it still disconnects my PPPOE sessions probably close to 50 or 100 times an hour.
I'm thinking it's some sort of compatibility issue between the Ubiquiti Nanobridge Radio CPE and the E2500 router acting as my PPPOE client. Also another thought was that perhaps my ethernet port wasn't negotiating speed/duplex correctly on the E2500.
Is there any way to hard code the speed/duplex on an E2500? I can't seem to find any spot with that setting.
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Aug 25, 2011
My E2500 was working great for the past 3 months, and now it seems to be broken since I cannot access the internet anymore. I can connect to the router via wireless or wired at 192.168.1.1 and play with all the settings. On the status page, I have entries for Internet IP Address, Default Gateway, DNS1, and DNS2 as though I was connected fine to my DSL modem.If I connect my computer to my DSL modem then I can access the internet perfectly fine, so I know the modem is working. However, if I connect the E2500 to the modem, and then my macbook to the E2500 then I cannot access anything other than the router config pages. I have also tried, from the router admin page, to ping "www.yahoo.com" and "8.8.8.8" to no avail.
I have tried without success:
1. Renewing IP address from the router status page.
2. Cycling the power on the modem.
3. Rebooting the router.
4. Unplugging the power from both the modem and the router for 10 minutes and reconnecting it.
5. Resetting the router by holding down the reset button for 30s.
6. Using a different computer.
7. Turning off the firewall.
8. Reinstalling the firmware (1.0.01 build 3 May 6, 2011)
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Aug 1, 2012
I installed an e2500 to my cable modem and everything went perfect. Then 2 weeks later the electricity went off for some power company upgrades. when the power came back on the modem wouldnt connect. I have been through every solution in the cisco articles. The computer connects when directly wired to the modem, so I know there is signal. When I place the router into service and use the ethernet connection the modem no longer displays the active internet led. The e2500 ethernet led to the computer lights and the power led. The Ethernet led from the modem to the router doesn't light. I did a complete reset on the router. The setup software only runs to 75% complete then stops and tells me to check the plugs. Ive checked, replaced and swapped the cables. I've set the MAC to clone, and verified the MAC address via ipconfig. Ive done the complete powercycle at least 20 times.
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Jan 31, 2012
I seem to have an issue when with my new E2500 router Version 1 (upgraded to the new fireware - today to elimate issues with that).I had RCN installed a 50MB connection today.When I connect directly to the Modem, I get almost the 50MB of the server, see link from the speedtest. [URL]. However, when i plug the ethernet cable from my Cable Modem to my Wireless Router I get around 15-20MB. Here is an example:[URL]. I know speeds can vary, but if i unplugged and rest within seconds i get my expected 50MB.The cable modem is in the living room, right next to the Wireless Router. I am situated less than 2 metres from the devices when I get results and have full bars.I've tried varying the MTU on manual and also enabled it to adjust as required.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Jan 22, 2012
Here is my setup.Using all MAC OSX I have AT&T DSL ISP connected to a (ISP provided) Speedstream 5100 Modem.I just purchased a Cisco Linksys 5200 N Router and I cannot access the internet. I followed the set-up instructions to the T but to no avail. I cannot find anything online about these two devices being incompatable. Do I purchase a new modem? If so how can I be sure it's compatible with the router?
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Mar 1, 2013
I bought the router E2500 and I followed the steps for its configuration. It so happens that most of the time I turn on my router, it does not connect to microcomputer, because it loses the internet settings, requiring that I turn the CISCONNECT and after that, I have to turn off the microcomputer, wait for 2/3 minutes and then reconnect, for only then will be able to surf the internet. I notice that many times even I doing all this procedure the router does not give access to the internet. What should I do?
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Dec 23, 2011
Ok group here's the issue. I have a E2500 router with a wired connection for my sons xbox and 2 laptops connected to it. The laptop I used to set-up the system will usually connect to the router but not allow me through to the internet then after a shutdown and repowering it connects. what to check? The othhitch. Both arer laptop connects without a e running vista home.
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Aug 12, 2012
I already have a desktop and modem at home, but I recently bought a new Sony Vaio laptop for college. I also bought a Linksys E2500 wireless router so my laptop could have internet access at home.I inserted the Starter Guide CD into my desktop, created my ID/password, and connected all the cables like it instructed me to but I still couldn't connect to the internet. Instead, several windows popped up with messages like, "Found new hardware. Locate and install driver software, "Insert disc that came with Internet Access Server", and "Windows could not find driver software for your device."When I tried to troubleshoot, I get something like this, "There may be a problem with your DNS - Windows attempted to find www. microsoft.com using DNS, but server responded back with unknown."I also tried inserting the disc into the laptop, but I still didn't recieve any internet connection, but it says that my router was connected.I tried following its advice to restart, unplug cables, and wait 2 minutes but none of it seem to work.
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Oct 29, 2011
Due to the way I have my DSL and VOIP TA configured I need to be able to set the subnet mask in the Internet connection. I am currently using the Static IP, putting in an IP of 192.168.1.x with the subnet of 255.255.0.0 when I try to do this it gives me an error saying that 192.168.33.1/255 is reserved for the guest network. I am not using the 33 at all ANYWHERE. If I change the subnet to 255.255.255.0 it will save but I can't connect to the internet with it. My router I just bought today is the E2500 I have an old Linksys WRT model that worked fine with this exact setup for several years before it crashed on me.
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Oct 14, 2011
I check all of the settings and changed the channel to see if it works. For some reason it disconnects my wireless internet at random times and i know before it never use to do that before with a older router. There is nothing blocking it, it worked before, and my computers can connect except two. The only thing i can guess is my wireless card.
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Feb 15, 2012
I am trying to forward a port to see a camera over the internet. On the single port forwarding screen under Gaming, I have put in port 8090 (Ext and Int),Protocal both, an IP address and Enabled. I have also tried putting in a range, but neither seems to work. After forwarding the port, I check with What's My IP Addrewss to get the external IP, then put the IP in a blank browser page with and without the port number. I have tried this several times without any result.
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Dec 27, 2011
I have an E2500 with the latest firmware upgrade (1.0.03). My configuration is simple, I have a fixed IP from my ISP with fixed DNS servers. I have one computer connected via cable and one connected via wireless and a laptop that gets connected on occasion wirelessly as well. I also have an android phone that I sometimes have the networking turned on and sometimes not. That doesn't seem to be affecting the router either as I've lost connections under both circumstances. The only thing I have different is I clone the MAC address as the ISP has my IP linked to my old Linksys MAC.
The problem is I randomly lose connection to the internet, the home network is still up it's just the internet goes down. I could be on the computer or not, sometimes while browsing sometimes after I browse for a while sometimes before I get started. Fortunately its not happened during one of my online games but it has happened just after I log off the game. It usually happens a couple of times a day.
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Apr 16, 2013
I will be working from home half the time and am trying to get set up. So here it goes:
Took PC #1 home and hooked everything up. Could access Internet.Had to bring PC #2 home because #1 didn’t have the programs I needed.Hooked #2 up, no internet access.Tried different network cable – no access.Tried different router port – no access. (router port light doesn’t illuminate, neither does port on PC)My personal PC that uses the same router has internet access.Hooked #1 back up as a test – could access internet.Hooked up #2 again, did a Run, cmd, ipconfig and got “media disconnected”I brought #2 back in for a PC tech to look at. He hooked it up in his office, had internet access.Took it back home and hooked everything up.The port lights illuminated on startup; but after it got to the desktop, lights are off.Tried ipconfig again, "media disconnected”. IP address doesn’t display.
All the while I have internet access on my own PC, plus when I hook up #1 to the same port using the same cable, I have internet access, which led me to believe it's something wrong with PC #2.Tech is saying it’s a problem with my router (Cisco E2500), which I restarted too.
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Nov 14, 2012
Is there any way to use the e2500 without having hard wired internet access. I would like to use with my wii fii hot spot so that I could use my old printers that are not wireless enbled
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Jan 6, 2012
my E2500 drops the internet connection randomly. I have no issues with wired or wireless access to the home network (sharing files, sharing printers etc...). To fix the problem I log into the router and do a soft reboot from the status page.
I posted this earlier and the only response I received was a cut and paste answer to make some changes to my wireless settings. Seriously doubting the relevance of the post I made the changes anyway and as expected nothing changed, the router still loses access to the internet without any warning. When I replied that I hadn't thought that that was the problem but that I HAD made the changes mentioned and as I expected it DIDN'T work I get no response.
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Dec 1, 2011
I have in my possession three E2000 and I wanted to buy 3 more, but the model seems to not be on sale anymore so I bought his successor the E2500.In the E2000 I used the Internet Policy menu to block internet access of certain computer by entering their mac address.In the E2500, they seem to have removed this menu to replace it with a Parental Control menu, which offers far fewer options, basically you can only block a computer that is connected to the router, you can not block a pc by the ip or by his mac address.Is there a way to have a menu similar to Internet policy in the E2500? A hidden menu, or a different firmware?
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Jan 22, 2012
Purchased E2500 1 week ago. I do not have a problem communicating with the router itself (either hard wired or wireless) but I have been unable to establish a usable internet connection from the router.I live in building that is wired by Restech Services - Ethernet jack in wall - no modem. Connection works just fine if I bypass router and connect directly to PC (windows XP SP3 desktop or windows 7 laptop.),Very difficult to establish any internet connection at all. I have to renew IP address many times or go through re-boot sequence multiple times. Once I get a connection it is unusable. If I attempt to ping a URL (either from PC or from router admin page) it is unable to resolve host. If I ping an IP directly (either from PC or router administrator page) I typically get 60 to 80% packet loss. As noted, if I bypass router and make internet connection directly to PC - no problems - no packet loss.Used Cisco Connect software to set up. On advice of ISP changed MTU from 1500 to 1300. Also registered MAC id with ISP and changed from cloning PC MAC to using the router MAC. Downloaded and installed latest firmware version. Did factory reset and re-configured the whole thing. Double checked and swapped wiring.
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Nov 30, 2011
Purchased the E1500, updated the firmware and have excellent wireless connectivity. The problem occurs when I connect for a video chat the internet disconnects and then reconnects.
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Feb 24, 2012
In one setup, we have fibre optic connection given by the ISP upto Distribution box inside the house where the fibre optic cable is connected to HUAWEI-ECHOLFIE HG865 terminal .From the RJ 45 port in that device , the ethernet cable goes to the DLINK 8 port switch. All the 8 ports are connected with ethernet cables to 8 rooms going concealed through the wall.
Our ISP person tested the connection by connecting one patch cable (from the DLINK SWITCH via the wall socket)to the WAN port of LINKSYS WRT300N wireless router and connecting other ethernet cable from the lan port of the router to the laptop ,setup the username ,password, encapsulation pppoe and configured the internet .found working. I tried to configure the wireless in the house by fixing LINKSYS access point in some rooms.
Here the problem started. I cannot fix the LINKSYS router inside the DB in front portion of the house since there is no space in that and cannot keep the linksys router outside also, So I kept the linksys router inside one room and tried by connecting cable from the wall socket to a 5 ports mini switch and from the mini switch I connected one cable to WAN PORT of the linksys router and one cable to linksys's lan port because I want to share the internet in all the rooms.
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Jul 7, 2011
I bought I router today, Linksys E2500 and set it up, for some reason its connected with full strength but the internet does not work on my computer, or any other device connected to the network I established on the router. I've looked through so many articles and posts on here, I've fixed the winsock, I tried the netsh winsock and the netsh int ip reset reset.log, but when I put in netsh int ip reset reset.log in the command prompt, nothing happens after I press enter. I've updated through microsoft updates, and updated some drivers from the hp website. Ive repaired, and tried restarting the router, and even the modem and nothing changed. It's still connected, but the interenet still is not working. The modem is fine, as when I disable the wireless connection, the internet works. Yes, I have Sp3 installed.I am using windows xp and the computer is called HP Pavilion a1013w Desktop PC. [code]
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Dec 28, 2011
Well i recently purchased a Linksys e2500 router,so i connect it to my modem and then to my PC, all by Ethernet cable(no wireless) as i want my pc connected by cable, i go through the set up CD and it finishes and says you are now connected to your router but..... not to the internet and it tells me to restart the modem with i have done, i have also tried power cycling modem, router and PC, but i still get the same old problem and when i go in network connections my local area connection says i am connected but it wont let me use the internet. also above when i have been trying to set up the router this "Internet Gateway" pops up in my network connections and it is disabled and whenever i try to enabled it it just says failed.
I'm on Cable broadband my modem is a Motorola SB5101 SURFboard cable modem and the router is an Linksys Cisco e2500 and i am using windows xp sp 3
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Jul 7, 2011
I bought I router today, Linksys E2500 and set it up, for some reason its connected with full strength but the internet does not work on my computer, or any other device connected to the network I established on the router.the interenet still is not working. The modem is fine, as when I disable the wireless connection, the internet works. Yes, I have Sp3 installed.
[code]...
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Apr 13, 2013
I cant get it to connect to internet, it keeps giving me an error message. I have windows 7 and Linksys WiFi Router E2500
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Sep 5, 2011
I'm currently setting the MAC address filtering for my Linksys E2500 router. I have about 20 devices which i'm allowing to access my router, so i keyed in the MAC addresses into the config page and save setting. But only 16 addresses are registered, the rest refused to register no matter how many times i key in, it just reset back to 00:00:00:00:00:00 after i click on save setting.
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Oct 4, 2012
I previously entered in settings for the "Static DNS" 1 through 3 (using ip addresses from OpenDNS and one from Google DNS).
I want to remove these so the router reverts to using the DNS allocated to it by the ADSL modem (which will likely be the IP of the modem, which then forwards the requests to the DNS from the ISP).But I can't clear the Static DNS settings. I have to put in 0.0.0.0 but the last zero is not accessed. I get the error: The value is out of range [1 - 254].So I end up with 0.0.0.1 and then all Internet access is lost on the computers because they are being given a bad DNS IP.
How can I reset the static DNS ip address back to 0.0.0.0 ?
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Oct 23, 2012
I bought 2 weeks ago a Linksys EA4500 after searching the best Wi-Fi Router all over the net... I choose this cos all over people writed that it was amazing, fast a nd very good coverage all over the house.
Before I had a Buffalo AirStation Dual Band, wich worked perfectly. But since I have several tv and a central NAS whit all films in MKV, I wanted the BEST product for my system, so I choosed Linksys EA4500!
Well, the result is that (when it works it is greate) but sometimes it disconnects and I have to restart it... And second thing that makes me MAD is that the coverage in my house is WORST!! Before my Wi-Fi was present in all the house, now in some parts doesn't work! The position is the exact same of the Buffalo, so it's not a problem of position... I tryed also a router of 40€ and it has a better coverage! How come? how is it possible that a person pays more than 200$ (in Italy it costs 185€) and the result is so BAD??? I'm totaly freak about Linksys now.
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Jul 4, 2012
We use our internet to watch Netflix. We have had no problems until recently, I called the satellite Internet company(which is a local co.) they told me my router was going out. I bought a new one, problem solved! Right?!? WRONG my husband told me my neighbor just got Internet and has been playing Xbox everyday which coincidently is between the 5:30pm to 10ish pm we have been having issues with our router. What can we do to fix this? Do I have to buy a bigger router? He is not stealing off mine because it is password protected that was changed when new router was setup and programmed. I have been running of a Cisco Linksys E2500 advanced dual band n router. The router is in the same room as the TV accessing it, which we previously had no issue connecting anywhere in the house or garage.
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Feb 28, 2013
I am trying to connect to a new VPN using my E2500 router. As soon as I connect, the connection breaks.
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Sep 3, 2012
i buy a new e2500 from staples. but when i try to register the product. it shows me "Serial Number you entered is invalid.". i am sure i choose the right product and number to register.. so is that mean some one used it..
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