Linksys Wireless Router :: No Longer Getting Internet Over E2500?
Aug 25, 2011
My E2500 was working great for the past 3 months, and now it seems to be broken since I cannot access the internet anymore. I can connect to the router via wireless or wired at 192.168.1.1 and play with all the settings. On the status page, I have entries for Internet IP Address, Default Gateway, DNS1, and DNS2 as though I was connected fine to my DSL modem.If I connect my computer to my DSL modem then I can access the internet perfectly fine, so I know the modem is working. However, if I connect the E2500 to the modem, and then my macbook to the E2500 then I cannot access anything other than the router config pages. I have also tried, from the router admin page, to ping "www.yahoo.com" and "8.8.8.8" to no avail.
I have tried without success:
1. Renewing IP address from the router status page.
2. Cycling the power on the modem.
3. Rebooting the router.
4. Unplugging the power from both the modem and the router for 10 minutes and reconnecting it.
5. Resetting the router by holding down the reset button for 30s.
6. Using a different computer.
7. Turning off the firewall.
8. Reinstalling the firmware (1.0.01 build 3 May 6, 2011)
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Jul 17, 2006
My lap top and other desktop are able to detect the internet but not my main computer with this router.
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Sep 28, 2011
I have had a WRT54G V3 router working successfully for a number of years now with a couple wireless PCs through a cable modem with Comcast as my ISP. All of a sudden yesterday, neither PC could access the internet. No changes had been made to the router.
I contacted Comcast and they of course had me hard-wire one of my PCs into the cable modem. That worked and I was able to access the internet. However, when I tried to put the router back in place (in either a wired or wireless fashion), I could not access the internet.
I've tried following the online Linksys troubleshooting document ion. The lights that should be lit on the router are lit. I can access the router setup web page which shows the settings still intact. I've tried going through the power sequencing to no avail. Comcast says my router is the culprit of my problem, but I don't know why it would all of a sudden stop working. My wireless printer still works so it detects a signal and my PC shows it's connected, but no internet access is possible.
What do I need to do? Are there any other diagnostic tools available? I'm out-of-warranty.
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Dec 12, 2011
I've recently installed the E2500, and it's been mostly great....when it's connected. Set up was easy, all the devices in the house were recognized, the coverage is excellent, and it's nice and fast. But several times throughout the day, the wireless signal will simply drop off. Disconnecting and re-connecting gets it back on, but an hour or two later, it's off again. It;s fairly frustrating because you'll be in the middle of something, and you'll have to manually disconnet, and then reconnect. The status will show as "Local". Running Windows XP with Verizin FIOS. Old Linksys wireless router never had a connection problem.
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Aug 1, 2012
I installed an e2500 to my cable modem and everything went perfect. Then 2 weeks later the electricity went off for some power company upgrades. when the power came back on the modem wouldnt connect. I have been through every solution in the cisco articles. The computer connects when directly wired to the modem, so I know there is signal. When I place the router into service and use the ethernet connection the modem no longer displays the active internet led. The e2500 ethernet led to the computer lights and the power led. The Ethernet led from the modem to the router doesn't light. I did a complete reset on the router. The setup software only runs to 75% complete then stops and tells me to check the plugs. Ive checked, replaced and swapped the cables. I've set the MAC to clone, and verified the MAC address via ipconfig. Ive done the complete powercycle at least 20 times.
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Jan 31, 2012
I seem to have an issue when with my new E2500 router Version 1 (upgraded to the new fireware - today to elimate issues with that).I had RCN installed a 50MB connection today.When I connect directly to the Modem, I get almost the 50MB of the server, see link from the speedtest. [URL]. However, when i plug the ethernet cable from my Cable Modem to my Wireless Router I get around 15-20MB. Here is an example:[URL]. I know speeds can vary, but if i unplugged and rest within seconds i get my expected 50MB.The cable modem is in the living room, right next to the Wireless Router. I am situated less than 2 metres from the devices when I get results and have full bars.I've tried varying the MTU on manual and also enabled it to adjust as required.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Jan 22, 2012
Here is my setup.Using all MAC OSX I have AT&T DSL ISP connected to a (ISP provided) Speedstream 5100 Modem.I just purchased a Cisco Linksys 5200 N Router and I cannot access the internet. I followed the set-up instructions to the T but to no avail. I cannot find anything online about these two devices being incompatable. Do I purchase a new modem? If so how can I be sure it's compatible with the router?
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Mar 1, 2013
I bought the router E2500 and I followed the steps for its configuration. It so happens that most of the time I turn on my router, it does not connect to microcomputer, because it loses the internet settings, requiring that I turn the CISCONNECT and after that, I have to turn off the microcomputer, wait for 2/3 minutes and then reconnect, for only then will be able to surf the internet. I notice that many times even I doing all this procedure the router does not give access to the internet. What should I do?
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Dec 23, 2011
Ok group here's the issue. I have a E2500 router with a wired connection for my sons xbox and 2 laptops connected to it. The laptop I used to set-up the system will usually connect to the router but not allow me through to the internet then after a shutdown and repowering it connects. what to check? The othhitch. Both arer laptop connects without a e running vista home.
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Mar 20, 2012
My Linksys E2500 wireless router frequently interrupts the connection to my ISP. This happens about 2 times an hour. The connections is - due to the automatic reconnect feature - only interrupted for about 20-30 seconds, but is quite unnerving, as it causes downloads to stop, streams to freeze and website loading failures. The reason I know that the connection is interrupted completely is that my IP address changes every time it happens. I know the failure is not on my ISPs side, since the connection does not interrupt when I connect my PC directly to my DSL-Modem (Siemens C2-010-I). The router runs the newest available firmware (1.0.04 build 1 Dec 26, 2011)
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Aug 12, 2012
I already have a desktop and modem at home, but I recently bought a new Sony Vaio laptop for college. I also bought a Linksys E2500 wireless router so my laptop could have internet access at home.I inserted the Starter Guide CD into my desktop, created my ID/password, and connected all the cables like it instructed me to but I still couldn't connect to the internet. Instead, several windows popped up with messages like, "Found new hardware. Locate and install driver software, "Insert disc that came with Internet Access Server", and "Windows could not find driver software for your device."When I tried to troubleshoot, I get something like this, "There may be a problem with your DNS - Windows attempted to find www. microsoft.com using DNS, but server responded back with unknown."I also tried inserting the disc into the laptop, but I still didn't recieve any internet connection, but it says that my router was connected.I tried following its advice to restart, unplug cables, and wait 2 minutes but none of it seem to work.
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Oct 29, 2011
Due to the way I have my DSL and VOIP TA configured I need to be able to set the subnet mask in the Internet connection. I am currently using the Static IP, putting in an IP of 192.168.1.x with the subnet of 255.255.0.0 when I try to do this it gives me an error saying that 192.168.33.1/255 is reserved for the guest network. I am not using the 33 at all ANYWHERE. If I change the subnet to 255.255.255.0 it will save but I can't connect to the internet with it. My router I just bought today is the E2500 I have an old Linksys WRT model that worked fine with this exact setup for several years before it crashed on me.
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Feb 15, 2012
I am trying to forward a port to see a camera over the internet. On the single port forwarding screen under Gaming, I have put in port 8090 (Ext and Int),Protocal both, an IP address and Enabled. I have also tried putting in a range, but neither seems to work. After forwarding the port, I check with What's My IP Addrewss to get the external IP, then put the IP in a blank browser page with and without the port number. I have tried this several times without any result.
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Dec 27, 2011
I have an E2500 with the latest firmware upgrade (1.0.03). My configuration is simple, I have a fixed IP from my ISP with fixed DNS servers. I have one computer connected via cable and one connected via wireless and a laptop that gets connected on occasion wirelessly as well. I also have an android phone that I sometimes have the networking turned on and sometimes not. That doesn't seem to be affecting the router either as I've lost connections under both circumstances. The only thing I have different is I clone the MAC address as the ISP has my IP linked to my old Linksys MAC.
The problem is I randomly lose connection to the internet, the home network is still up it's just the internet goes down. I could be on the computer or not, sometimes while browsing sometimes after I browse for a while sometimes before I get started. Fortunately its not happened during one of my online games but it has happened just after I log off the game. It usually happens a couple of times a day.
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Apr 16, 2013
I will be working from home half the time and am trying to get set up. So here it goes:
Took PC #1 home and hooked everything up. Could access Internet.Had to bring PC #2 home because #1 didn’t have the programs I needed.Hooked #2 up, no internet access.Tried different network cable – no access.Tried different router port – no access. (router port light doesn’t illuminate, neither does port on PC)My personal PC that uses the same router has internet access.Hooked #1 back up as a test – could access internet.Hooked up #2 again, did a Run, cmd, ipconfig and got “media disconnected”I brought #2 back in for a PC tech to look at. He hooked it up in his office, had internet access.Took it back home and hooked everything up.The port lights illuminated on startup; but after it got to the desktop, lights are off.Tried ipconfig again, "media disconnected”. IP address doesn’t display.
All the while I have internet access on my own PC, plus when I hook up #1 to the same port using the same cable, I have internet access, which led me to believe it's something wrong with PC #2.Tech is saying it’s a problem with my router (Cisco E2500), which I restarted too.
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Nov 14, 2012
Is there any way to use the e2500 without having hard wired internet access. I would like to use with my wii fii hot spot so that I could use my old printers that are not wireless enbled
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Jan 6, 2012
my E2500 drops the internet connection randomly. I have no issues with wired or wireless access to the home network (sharing files, sharing printers etc...). To fix the problem I log into the router and do a soft reboot from the status page.
I posted this earlier and the only response I received was a cut and paste answer to make some changes to my wireless settings. Seriously doubting the relevance of the post I made the changes anyway and as expected nothing changed, the router still loses access to the internet without any warning. When I replied that I hadn't thought that that was the problem but that I HAD made the changes mentioned and as I expected it DIDN'T work I get no response.
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Dec 1, 2011
I have in my possession three E2000 and I wanted to buy 3 more, but the model seems to not be on sale anymore so I bought his successor the E2500.In the E2000 I used the Internet Policy menu to block internet access of certain computer by entering their mac address.In the E2500, they seem to have removed this menu to replace it with a Parental Control menu, which offers far fewer options, basically you can only block a computer that is connected to the router, you can not block a pc by the ip or by his mac address.Is there a way to have a menu similar to Internet policy in the E2500? A hidden menu, or a different firmware?
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Jan 22, 2012
Purchased E2500 1 week ago. I do not have a problem communicating with the router itself (either hard wired or wireless) but I have been unable to establish a usable internet connection from the router.I live in building that is wired by Restech Services - Ethernet jack in wall - no modem. Connection works just fine if I bypass router and connect directly to PC (windows XP SP3 desktop or windows 7 laptop.),Very difficult to establish any internet connection at all. I have to renew IP address many times or go through re-boot sequence multiple times. Once I get a connection it is unusable. If I attempt to ping a URL (either from PC or from router admin page) it is unable to resolve host. If I ping an IP directly (either from PC or router administrator page) I typically get 60 to 80% packet loss. As noted, if I bypass router and make internet connection directly to PC - no problems - no packet loss.Used Cisco Connect software to set up. On advice of ISP changed MTU from 1500 to 1300. Also registered MAC id with ISP and changed from cloning PC MAC to using the router MAC. Downloaded and installed latest firmware version. Did factory reset and re-configured the whole thing. Double checked and swapped wiring.
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Jan 11, 2011
I upgraded the firmware on my BEFS41 v4.3 to the Ver.2.00.4 Build 8, off the cisco website. After I received the successfully upgraded message, I could no longer connect to the internet, nor could I connect to the router's configuration page. I tried to do a few hard resets and connecting it to other computers to see any other computers could connect to it, no luck. I tried connecting one computer just to the router, without the internet plugged in, and tried to ping 192.168.1.1 but I received a "transmit failed, error code 1231." Is there anyway I can access this and change the firmware, or am I screwed?
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Jul 7, 2011
I bought I router today, Linksys E2500 and set it up, for some reason its connected with full strength but the internet does not work on my computer, or any other device connected to the network I established on the router. I've looked through so many articles and posts on here, I've fixed the winsock, I tried the netsh winsock and the netsh int ip reset reset.log, but when I put in netsh int ip reset reset.log in the command prompt, nothing happens after I press enter. I've updated through microsoft updates, and updated some drivers from the hp website. Ive repaired, and tried restarting the router, and even the modem and nothing changed. It's still connected, but the interenet still is not working. The modem is fine, as when I disable the wireless connection, the internet works. Yes, I have Sp3 installed.I am using windows xp and the computer is called HP Pavilion a1013w Desktop PC. [code]
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Dec 28, 2011
Well i recently purchased a Linksys e2500 router,so i connect it to my modem and then to my PC, all by Ethernet cable(no wireless) as i want my pc connected by cable, i go through the set up CD and it finishes and says you are now connected to your router but..... not to the internet and it tells me to restart the modem with i have done, i have also tried power cycling modem, router and PC, but i still get the same old problem and when i go in network connections my local area connection says i am connected but it wont let me use the internet. also above when i have been trying to set up the router this "Internet Gateway" pops up in my network connections and it is disabled and whenever i try to enabled it it just says failed.
I'm on Cable broadband my modem is a Motorola SB5101 SURFboard cable modem and the router is an Linksys Cisco e2500 and i am using windows xp sp 3
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Jul 7, 2011
I bought I router today, Linksys E2500 and set it up, for some reason its connected with full strength but the internet does not work on my computer, or any other device connected to the network I established on the router.the interenet still is not working. The modem is fine, as when I disable the wireless connection, the internet works. Yes, I have Sp3 installed.
[code]...
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Apr 13, 2013
I cant get it to connect to internet, it keeps giving me an error message. I have windows 7 and Linksys WiFi Router E2500
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Nov 18, 2011
Been having random connection drops for the past few weeks where I would see the network connections to the router just drop either on a wireless connection or a wired cat 5 connection. As of tonight I cant connect to the router at all. If I disconnect and reconnect the power after 30 seconds it will come up for a short time but then I will lose it again. linksys as my router is out of warrenty. I'v searched around for similiar problems people have been having, but it seems like mostly involve just the internet connection. I still have the same firmware for the routers as the day I purchased it and the router sits on my desk in a ventilated area not overheating. I can do to further diagnose the problem, I have even tried resetting to factory defaults. I try to diagnose the problem or see if my router is just dead.
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Dec 29, 2011
I mistakenly downloaded and installed version 4 firmware when i should have installed version 2. My system (windows ver. 7) no longer sees the wireless router (WRT54G). I no longer have the install CD and the version 2 firmware does not seem to be available on the website. Is my router now dead in the water?
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Nov 14, 2012
I bought a Linksys E1000 wireless router a year or so back. it was loaded onto a computer that no longer works. i have the router and the box but no disc or manual. My laptop and ipad are working fine with the router but i can't get my iphone hooked up and dont think i have the correct password. I dont have any software on my laptop to even figure it out. What can i do to get my phone to use the router?
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Sep 19, 2012
After I had Prism high speed internet installed (made by Cisco) and I can no longer print using my Dell V313s Wireless printer. I have lost the driver disc that came with the printer and Dell wants to charge me a large fee for support and Prism states that they are not responsible for the printer not talking to the computer.
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Jul 7, 2008
I have had no problems with the WUSB54GS connecting to the WRT54GS up until last Friday...it can no longer connect to the router and reports that the network cannot be found.When i refresh the list of available networks i can "see" the router on the wireless PC but when an attempt to connect is made,it fails.OK,i rang up Linksys tech support today and we tried everything possible to work out what the problem was e:g uninstalling/reinstalling the software,updating the routers firmware,disabling security,trying all channels 1 thru 11,using WEP,using WPA,changing SSID name,using secure easy setup,using windows wireless configuration,changing USB leads nothing will make the device connect.
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Jul 19, 2011
I have connected a Seagate Free Agent 500GB to the USB port of my E4200 and while it does work fine, When the drive has been idle for a while, it goes into power saving mode, turning the spindle motor off. This means it takes a few seconds to access the disk. Not a problem, but apparently, those few seconds are enough for either Windows or the E4200 to decide that the disk is no longer accessible. The share is still available, but I get missing folders and files, files won't open or are not found, and backups job with Acronis True Image will fail because it thinks the share is unavailable.Sometimes, constantly refreshing the view and opening files at random will revive the share, but often, the only way to get it back is to restart the computer.
The problem is definitely related to the power saving. If I leave a video clip playing or similar, so there's always some disk access preventing the drive from entering power save mode, it works fine. But 15-20 minutes of no disk activity immediately causes problems.
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Nov 25, 2011
I have a BEFW11S4 router when to put in password for the router and must have had a typo as I can no longer access router.Tried the factory reset on the rear of unit to no avail. Is their any way to get access as I have the main computer wire to the router. I need to get into the unit to move the channel number.
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Aug 5, 2011
I have had my router for at approx. a year and a half and it has worked flawlessly. Now my PC which is plugged into the router still works fine, I'm just not able to connect wirelessly anymore. I've tried the basic things like unplugging and rebooting, nothing changes. The lights still say it is transmitting.
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