Linksys Wireless Router :: E2500 - Signal Dropping
Mar 28, 2012
I just bought and set up an E2500 wireless router this evening. Using the default settings (as applied by the Cisco setup CD), I was experiencing pitiful range, with signal dropping to 2 out of 4 bars just one room (about 20 feet away). (Previously, using the exact same physical setup with the same computer and a single-band Belkin n150 router, I always had 4 out of 4 bars in that room).
I entered an online live tech chat, and after some back and forth, the tech rep had me change the settings as follows:
(1) Rename the SSID to separate the two bands: One network SSID for the 5GHz band, another for the 2.4GHz.
(2) Turn off auto-channel for both networks: Set 5GHz to stay on channel 36. Set 2.4GHz to stay on channel 1.
(3) The 5GHz is set to use 20/40 MHz width, while the 2.4GHz is set to use only 20MHz width, but I believe those were the defaults already in place.
Then he promptly ended the chat, so we didn't get to finish. Nonetheless, with these settings in place, I am now getting a steady, uninterrupted 4 bars in the next room, using the 5GHz network SSID. Because we were disconnected, I have a few questions remaining:
(1) Is it normal to get such terrible range using the default settings (that's make for a lot of unhappy customers and a lot of extra calls to tech support)? Or does this indicate a problem with my router? (This was a Cisco certified refurbished model)
(2) Which change 'fixed' the problem: Was it separating the two bands into different SSIDs, or locking the channels rather than using Auto channel?
(3) Was this just intended as a test to troubleshoot the problem, or am I supposed to leave the router configured this way? (Since we were disconnected, I didn't get to follow up with the tech rep after changing the settings.) With it configured this way, I'm connecting devices that can find the 5GHz network to the 5GHz network's SSID, and the other devices that can't find it, I'm connecting to the separate SSID for the 2.4GHz network. Seems unnecessarily messy to have 2 SSIDs.
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Jun 20, 2012
My E2500 Linksys has never been consistant with its signal to my MacBook Pro.
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Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Feb 20, 2012
I am using the E2500 with the Wireless N-pci adapter with dual band, both with the latest drivers / firmware, and I am getting extremely low signal quality and connection speed when connecting to the 5 Ghz network.My computer is no more than 15 feet away from the router, and on the same level. I also verified the connection with the 2.4 Ghz band, and it reads as excellent, and with 54 mps. Using 5 Ghz I get one bar of signal quality (very poor) and no more than 13 mps connection speed.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Sep 27, 2011
In the last three weeks I replaced a Linksys WRT54G wireless router with a new E2500. The only reason this was done because the store salesman indicated I should get much better performance over my router that was probably 5 years only.
Since the install I have had nothing but issues. I could never get on PC runing XP to connect. It worked one day and the next morning I could never get it to connect again. I even removed the encryption and went to WEP with no luck. My laptop that I loaded the software on and initially did the connection I didn't have an initial problem. The problem I now have is the wireless connection is constantly dropping. In the course of an hour the connection probably drops 3 to 4 times. If you leave the PC for several hours, you may need to sign of your user and resign in to get the wireless connection to work. This is an experiment gone bad. My old router never dropped a connection and every PC in the house stayed connected forever. This new router is located the same distance as my original one was, but is nothing but a series of failed connection.
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Apr 6, 2012
I just bought an e2500 to replace my WRT54g, hoping that it would fix my call dropping problem. I had tried installing some friend recommended third party firmware on the WRT54g that he said would fix my problem, and with my infinite technological wisdom and experience ended up bricking it.
My problem is that randomly during skype calls with my family back home, I will lose internet connection. It drops the skype call and then I cannot open a web page or anything for about 60 seconds. My internets dead, then it just starts working normally again by itself. I can have anywhere from 60 seconds of connectivity up to 20 minutes or more while skyping. This all happens over a wired connection. Changing the router didn't change a thing, the problem still happens in exactly the same way. I have good bandwidth and all that stuff.Also, I watch netflix on my Xbox 360 over a wireless connection. Sometimes it will just lose connection in the middle of a show. However, the difference is that I can reconnect almost instantly after an interruption on that device. I have fixed the settings on the two different channels according to one of the other post I found in this community, and have not tried those settings out yet. This doesn't worry me as much as the wired connection issues.
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May 1, 2012
I upgraded my WRT54N to an E2500 in November 2011 and I am now having problems with a slow signal that oscillates according to Speedtest.net. Results with the router are a ping of 300-500 ms and a wide variability on download speeds in a single test of 0.5 Mbps to 3 Mbps. When I bypass the router my results improve to a ping of about 65 ms and a constant download speed of about 4.25 Mbps which is the extent of what my ISP can offer due to my rural location. My network has two desktops (one Mac, one PC), an occasional MacBook Air, an occasional PS3 connection (though the variable signal has rendered the PS3 useless for online play), and my iPhone when I'm home.
So far, I have reset the router and ensured the latest firmware is installed. I also relocated the router to another section of the house, thinking it may be experiencing interference. Interestingly enough, I can unplug the router for 10 seconds, reboot it and it works great for about 30 seconds or long enough to run Speedtest a couple of times. Then it returns to the same slow, oscillating pattern.
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Oct 8, 2012
My WiFi is slow on my laptop and it keeps dropping my LG connect 4G phone.
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Dec 1, 2011
I just upgraded from a WRTG 54 version 2 wireless router to the Linsksys E2500. The reason for the change is to send a stronger wireless signal strength further in my house. Setup was easy to my laptop and XBox 360 but my Samsung Internet TV is another story. I can get my tv to get the wireless signal but when I click on an app nothing but error messages. Often times it will say to check my dns settings but I am not that tech savvy and don't know what to do.
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Jan 27, 2012
Just got an E2500 and installed it with no problems and it was working correctly for 1-2 days. This evening the signal strength of my SSID dropped to LOW and a new SSID now shows up with full signal strength. It s not an SSID from any of my neighbors and from checking several forums it appears this is known problem.
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Nov 24, 2011
I have Linksys WRT160N v2 wifi router that I have been using for over a year now, till two months back I was very happy with the router, speed was good without any signal issues though in last couple of weeks I have noticed that the router has started to create problems like the browsing will stop it self for a few seconds without any reason (specially I notice this when I am on youtube playing a video that will stop after 2 or 3 minutes).
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Jan 27, 2012
My WRT400n has started dropping the wireless signal 4 to 5 times a day. Somet times it fixes itself but most of the time I have to re-boot the router to connect a wireless signal.I looked for a firmware upgrade but there hasn't been one since 2009.
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Dec 26, 2012
My old WRT54G V8 router has been acting up lately. It keep dropping the connection out of the blue. Sometimes I'd be browsing the Internet when the router's signal vanishes completely, it disappears from the list of available wireless networks on not just my computer, but my smartphone and all other devices in the household! Other times I keep connected to the network but there's no access to the Internet. Everything seems fine on the ISP's part, I can connect just fine directly from my modem, so I'm certain the problem is with the router. Besides, these problems are solved by just power cycling the router.
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Feb 14, 2011
i am on my 4th router but still dropping signal to laptop. if I unplug the router and plug back in it works. but not for long. am getting very upset.
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Jun 19, 2011
I have a new computer who is situated on the first floor of the house. The router is in the basement. I'm able to have a great signal with my laptop but with my desktop computer I only have 2 bars out of 5 and the pages take forever to load. It surprised me because I choose this router because he was supposed to minimise interference (dual-band). I also noted that the signal was varying a lot from 11 to 65 mbps. I use an ASUS PCIe N network wireless card for my desktop.
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Jan 12, 2012
I have a Dell Studio 1745 Laptop and its only a few years old, I recently upgraded my router to be wireless a year or so ago and have had a few d/c issues here and there but mostly has not been a problem.Recently I have had tons of d/c issues while playing warcraft or browsing the internet in general, anything really.So I made the mistake of recently updating my WNR1000V3 router's firmware from my laptop's wireless connection. After I did this I saw all sorts of warnings (none built into the firmware itself, sigh) that this was a big no no.
Since then my d/c issues have been horrible but what it does now is my connection will be completely normal then all of a sudden my wireless access point will switch to 'No Internet Access' and it will drop my internet.The only way I can get it back is to go into the other room and reset the router by either unplugging it, or pressing the reset button on the back, once it reboots and everything, my laptop sees the connection again, and it has Internet Access fine.Soo I went and made the problem much worse, the lame part of the situation is before I had this firmware issue I was getting this problem anyways.
I decided if I could flash a older version of firmware to the router using my desktop that is wired to the router I could then reupdate it to the current version,I found a old firmware version on netgear.com and went to upload it through the router login for my router, it then said the file format was unrecognizable or not the right one (it was a .img file). I even tried to mount the file and explore it, no go. I found another firmware version older than that and attempted to flash that to the router and it began to update, then gave me a warning that this firmware was older than my current, I click yes and my internet drops and the update never happens.
So if I did screw the modem up this way I have no idea how to fix it now I have reset it to factory settings but this doesn't affect the firmware version. I suspect the firmware has something to do with the recent problems because I have seen the 'Congratulations, You have setup your router and are connected to the internet" like 20 times these past 48 hrs.I downloaded Xirrus wifi inspector and have it running now.I tried the ip flush and release stuff, and a bunch of tricks ive seen on other forums.My system is Windows 7 with a Intel wi-fi link 5100 AGN network adapter. I have tried rolling back that network driver and messing with the advanced and tcp/ip settings.
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Jun 15, 2012
My wife, daughter, mother and I recently moved into a place together. Since moving in together, our internet connection has been less than reliable. We use a motorola modem and a DLink DIR615 router. I have a desktop with a wireless card, and my mother has an all in one with a wireless card, so we both connect wirelessly to the internet. We also use iPhones and a PS3 for internet purposes. The DLink is my router from my family's old place before moving with my mother. The motorola modem is my mother's from her place. Prior to sharing a household, I never had a problem with the router dropping signal. She, however, did have a problem with it. She was using the motorola and a netgear router. So, with that out of the way, here's what happens. The internet works fine and the network shows as available, but then suddenly the internet just goes out in all areas of the house. The network no longer shows as available. It's fixed by unplugging the router for about 10 seconds and then plugging it back in. I've tried talking to DLink about it, thinking it was a problem with the router. They even sent me a replacement router because we couldn't figure out the problem, but even with the new one it's still happening. I can also add that while we were waiting for the replacement, we connected my mother's Netgear and it continued happening. When the new DLink came, I confirmed that the router has the latest firmware as well, just in case. I can add that since sharing a network, we've been getting an IP Address conflict message on both computers. We both have Windows 7. Can anybody shed some light on this? I have some knowledge of this kind of stuff but what's happening is way beyond my scope.
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Jan 17, 2012
I have D-Link Amplifi N+600 Dual Band wireless router (Model: DIR-827) that was purchased a couple of months ago. I live in a house with a bunch of other university students so I would estimate we have about 18 devices that connect to the router such as laptops, mobile phones, and gaming systems. Every few hours our wireless router will just stop working and drop everyone's connection including the connection to the wired Ethernet ports. The light which is normally green on the front of the router turns yellow and will stay that way until the router is reset. The network still shows up on all the devices with full signal bars but no access.
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Mar 28, 2012
We have a home network which consists of one Motorola wireless router and 3 PCs. Two of the PCs connect directly to the wireless router without any issues, however, my PC dosent have a built in Wi Fi card so am using a TP Link wireless N USB adaptor.... so as you can imagine the signal is still very poor. So I have bought a TP Link AP and have it set up in repeater mode to increase the range of the router and thus improve my connection.
Now this works great in the short term as I get full signal, but the problem is the signal tends to drop out every 20 mins or so.Now, originally we were recieving an IP address conflict message which I thought was causing these drop outs, but I have rectified this by using MAC address filtering on the AP (think the AP was connecting to someone elses PC in our block of flats), but the drop outs still continue.
I have a static IP set on both my PC and AP and DHCP enabled on the Motorola router, I have also tried changing the Motorola's channel and moving the AP to different places but the story dosent change.I am a right noob when it comes to networking and have got this far by reading manuals, google searching and trail and error so dont know what else to do.
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Apr 12, 2011
My linksys never dropped a wireless signal in four years of use, this one has dropped 3 days straight.Dunno about the wireless part of the router; Terry, etaf, any input on the quality of this router?
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Jan 6, 2012
I have installed a WRVS4400N router in a client's office. When laptops are plugged into the router everything works fine. When they are attached via the wireless signal it drops frequently. WPA personal is being used to encrypt. I have also installed the latest firmware and am having the same results. What can be done to eliminate the drops?
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Jan 24, 2012
I have a pci wireless card that I have been using with the same router for some time. All of a sudden in the last couple of weeks it suddenly developed some habbit of dropping the signal from the router on random intervals. During the times that it does it, it will do it over and over again for hours sometimes.It will connect, then drop off less than a minute later, then reconnect again. It will just suddenly say "No Connections available",when normally there are at least 3 connections displayed in the list(2 neighbors and 1 mine).
I am using Windows 7 64 bit and I just now did a fresh reformat on the hard drive an hour or so ago to try and rule out the option of conflicting software/drivers/malware and so on. The problem seems to be persisting still.I have the latest drivers that I can find for my card and updated firmware on the router(same exact setup I have always used).
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Sep 5, 2011
I'm currently setting the MAC address filtering for my Linksys E2500 router. I have about 20 devices which i'm allowing to access my router, so i keyed in the MAC addresses into the config page and save setting. But only 16 addresses are registered, the rest refused to register no matter how many times i key in, it just reset back to 00:00:00:00:00:00 after i click on save setting.
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Oct 4, 2012
I previously entered in settings for the "Static DNS" 1 through 3 (using ip addresses from OpenDNS and one from Google DNS).
I want to remove these so the router reverts to using the DNS allocated to it by the ADSL modem (which will likely be the IP of the modem, which then forwards the requests to the DNS from the ISP).But I can't clear the Static DNS settings. I have to put in 0.0.0.0 but the last zero is not accessed. I get the error: The value is out of range [1 - 254].So I end up with 0.0.0.1 and then all Internet access is lost on the computers because they are being given a bad DNS IP.
How can I reset the static DNS ip address back to 0.0.0.0 ?
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Feb 28, 2013
I am trying to connect to a new VPN using my E2500 router. As soon as I connect, the connection breaks.
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Sep 3, 2012
i buy a new e2500 from staples. but when i try to register the product. it shows me "Serial Number you entered is invalid.". i am sure i choose the right product and number to register.. so is that mean some one used it..
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Dec 18, 2012
I want to add my E2500 as a second wireless router to cover my entire house.I have a Motorola Surfboard SBG6580 cable modem (Time-Warner) at one end of the house.I added via powerline Ethernet connection a new E2500 wireless router at the other end of the house.The E2500 set-up with all defaults and has the same SSID and Password as the Surfboard cable modem.It seems to work OK, but I wonder about network confusion/interference.Do I have to configure the E2500 in some manner to allow seamless roaming of my wireless devices (iPad, Cell Phones, Netbook)?I had an RE1000 with just the Surfboard, but it did not quite do the trick, and does not like both routers connected at either end.
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Nov 23, 2011
How To Reset E2500 Router
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Jan 23, 2012
I am trying to setup a WAP with my linksys 2500. I am currently using a Gateway connected to my DSL and am looking to set up the access point through the E2500.
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Nov 18, 2011
So, i have a e2500 router and find that every so often, I have to unplug it and reset it because I am losing my internet connection.
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Dec 22, 2012
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Jan 4, 2012
I currently have my E2500 connected via wired LAN (not WAN) port on another router. The E2500 has an LAN IP of 10.0.0.2 and the router has 10.0.0.1 and a dhcp range outside of these. DHCP is disabled on the E2500. I can use my E2500 as a wired access point with no difficulty I plug something in and it calls the router and gets an address, but I can not get DHCP through the wireless of the E2500.
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