DLink Router Dropping Signal Randomly?
Jun 15, 2012
My wife, daughter, mother and I recently moved into a place together. Since moving in together, our internet connection has been less than reliable. We use a motorola modem and a DLink DIR615 router. I have a desktop with a wireless card, and my mother has an all in one with a wireless card, so we both connect wirelessly to the internet. We also use iPhones and a PS3 for internet purposes. The DLink is my router from my family's old place before moving with my mother. The motorola modem is my mother's from her place. Prior to sharing a household, I never had a problem with the router dropping signal. She, however, did have a problem with it. She was using the motorola and a netgear router. So, with that out of the way, here's what happens. The internet works fine and the network shows as available, but then suddenly the internet just goes out in all areas of the house. The network no longer shows as available. It's fixed by unplugging the router for about 10 seconds and then plugging it back in. I've tried talking to DLink about it, thinking it was a problem with the router. They even sent me a replacement router because we couldn't figure out the problem, but even with the new one it's still happening. I can also add that while we were waiting for the replacement, we connected my mother's Netgear and it continued happening. When the new DLink came, I confirmed that the router has the latest firmware as well, just in case. I can add that since sharing a network, we've been getting an IP Address conflict message on both computers. We both have Windows 7. Can anybody shed some light on this? I have some knowledge of this kind of stuff but what's happening is way beyond my scope.
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Jun 25, 2012
I bought a TP-Link WR1043ND router about 3 months ago and I had a problem since then.It keeps dropping my connection randomly. If I hook my PC directly to the modem, the connection's fine.With the stock firmware, if the connection drops, I can't even access my router through its IP. I get an indefinitely loading webpage with nothing to show. I can only solve this by unplugging and then plugging in the router.DD-WRT was better, I could access the router anytime a disconnect occurred, but it still occurred.
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Mar 15, 2012
We have a dlink DIR 615 router that keeps dropping the internet connection. I checked with our internet provider about the connection and it is fine. The desktop has no internet issues just the wireless devices. We run a laptop, iPod, cell phone and tablet. Everything was fine until we added the phone and the tablet.
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May 30, 2012
I have my ethernet cable hooked up to a WNDR3400 router, and my internet connection will drop for an instant randomly (usually happens at least once every 5 minutes) it then instantly reconnects. The problem is that when i'm downloading stuff, the disconnection will cause the download to fail and i'll have to restart from the beginning (making larger files impossible to download). Also, I have an xbox in the same room connected to the router via wireless. It also has the same issues of dropping and reconnecting and that causes me to get kicked out of live.Interestingly enough, my laptop, connected to the internet via wireless does not experience this issue when used in (or outside of) the room.
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Feb 6, 2011
At 9:15 each night my DLINK router drops the signal.I've tried to unplug it but that doesn't work but it is working again each morning. I can plug directly into the cable modem and it works so I assume it is fine.Is there a time setting on the router?
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Mar 23, 2012
* ADSL modem connected to internet
* WiFi router (Netgear WPN824v2) connected to ADSL modem
* CPU, iPhone and iPad connected to router, CPU wired connection.Everything has worked like a charm up until a couple of days ago. Now the link between the router WAN port and the modem randomly drops. Stays dropped for 1-3 secs and then connect again. When its really bad this happens with 5-10 secs intervall. This made it impossible to use the network from any of the devices.If I disconnect the CPU from the router and connect it direcly to the modem and change the IP settings to match the modem network the CPU connects without errors to the internet, iPad and iPhone connected to the router keeps having problems.Restarting the router does not change anything and it seems to be more frequent errors during heavy load hours, in the morning I have almost no problems at all, in the evenings I cant almost use the wireless devices (CPU works fine as its now connected directly to the modem not through the router).I havent changed a setting in the last year, it just came right out of the blue.I have hard reset both the modem and the router and reconfigured them (that I dont want to do again as I have some virtual servers, port forwards, port triggers and so on :P).As it came right out of the blue without me changing anything on any device and as it seems to be more frequent during heavy load hours I'm suspecting that the ISP is involved, but how can they be (it works fine with devices connected straight to the modem)?
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Jun 23, 2012
i am a total n00b when it comes to wireless routers etc,.. i bought this router [E3200] about six mths ago, it has been working just fine untill a couple days ago, wher i woud be on the internet and all of a sudden, the internet connection drops, i am using a cable modem [ARRIS TM722G] ,i did a reset on the e3200 and put restore the settings that did last over night
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Jun 20, 2012
New E900 router drops PPPoE session and gets new IP address randomly every 1-20 hours. Tried different E900, does the same thing. Disabled IPv6, no change. Upgraded FW from 1.0.00 to 1.0.01, no change. I have an SPA112 ATA behind the router and it has to re-register with the VoIP provider every time the IP address changes, so I'm afraid of my call getting dropped if this occurs while I'm on the phone. Using an old WRT54G or a different brand of router it will keep the same PPPoE session for weeks, so it is not the ISP.
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Jan 12, 2012
I have a Dell Studio 1745 Laptop and its only a few years old, I recently upgraded my router to be wireless a year or so ago and have had a few d/c issues here and there but mostly has not been a problem.Recently I have had tons of d/c issues while playing warcraft or browsing the internet in general, anything really.So I made the mistake of recently updating my WNR1000V3 router's firmware from my laptop's wireless connection. After I did this I saw all sorts of warnings (none built into the firmware itself, sigh) that this was a big no no.
Since then my d/c issues have been horrible but what it does now is my connection will be completely normal then all of a sudden my wireless access point will switch to 'No Internet Access' and it will drop my internet.The only way I can get it back is to go into the other room and reset the router by either unplugging it, or pressing the reset button on the back, once it reboots and everything, my laptop sees the connection again, and it has Internet Access fine.Soo I went and made the problem much worse, the lame part of the situation is before I had this firmware issue I was getting this problem anyways.
I decided if I could flash a older version of firmware to the router using my desktop that is wired to the router I could then reupdate it to the current version,I found a old firmware version on netgear.com and went to upload it through the router login for my router, it then said the file format was unrecognizable or not the right one (it was a .img file). I even tried to mount the file and explore it, no go. I found another firmware version older than that and attempted to flash that to the router and it began to update, then gave me a warning that this firmware was older than my current, I click yes and my internet drops and the update never happens.
So if I did screw the modem up this way I have no idea how to fix it now I have reset it to factory settings but this doesn't affect the firmware version. I suspect the firmware has something to do with the recent problems because I have seen the 'Congratulations, You have setup your router and are connected to the internet" like 20 times these past 48 hrs.I downloaded Xirrus wifi inspector and have it running now.I tried the ip flush and release stuff, and a bunch of tricks ive seen on other forums.My system is Windows 7 with a Intel wi-fi link 5100 AGN network adapter. I have tried rolling back that network driver and messing with the advanced and tcp/ip settings.
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Nov 13, 2012
My wireless connection randomly drops, or has no Internet connection, or says it has connection and Internet but no web pages load. Usually, what happens is it says I have no Internet connection. I have to disconnect and reconnect to get the Internet back. My ethernet connected computer never loses connection.
I am running Windows 7 with a Realtek wireless card. I have updated the driver to the latest. The wireless router is a D-Link 615 e1 using DD-WRT. The router is hooked up to a Brighthouse Arris TM402G/110 modem for internet access (note: this is my second modem. I had the same problem with another modem. Unfortunately, I don't remember the name.)
When the router is connected to a U-Verse 2Wire 3800HGV modem/wireless router (with the wireless turned off) I have no Internet disconnections. Everything else is the same (I just move the Ethernet cable between the two modems). Of course, one is just a modem and the other is a NAT router/modem.
I noticed that the wireless connection has a weaker signal when connected to the Brighthouse modem then when connected to the U-Verse modem. I therefore tried to up the TX signal strength on the router. This improved the situation (and the signal strength) but I still get disconnects. I also tried setting the MSS to 1492.
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Feb 14, 2011
i am on my 4th router but still dropping signal to laptop. if I unplug the router and plug back in it works. but not for long. am getting very upset.
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Jan 17, 2012
I have D-Link Amplifi N+600 Dual Band wireless router (Model: DIR-827) that was purchased a couple of months ago. I live in a house with a bunch of other university students so I would estimate we have about 18 devices that connect to the router such as laptops, mobile phones, and gaming systems. Every few hours our wireless router will just stop working and drop everyone's connection including the connection to the wired Ethernet ports. The light which is normally green on the front of the router turns yellow and will stay that way until the router is reset. The network still shows up on all the devices with full signal bars but no access.
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Mar 28, 2012
I just bought and set up an E2500 wireless router this evening. Using the default settings (as applied by the Cisco setup CD), I was experiencing pitiful range, with signal dropping to 2 out of 4 bars just one room (about 20 feet away). (Previously, using the exact same physical setup with the same computer and a single-band Belkin n150 router, I always had 4 out of 4 bars in that room).
I entered an online live tech chat, and after some back and forth, the tech rep had me change the settings as follows:
(1) Rename the SSID to separate the two bands: One network SSID for the 5GHz band, another for the 2.4GHz.
(2) Turn off auto-channel for both networks: Set 5GHz to stay on channel 36. Set 2.4GHz to stay on channel 1.
(3) The 5GHz is set to use 20/40 MHz width, while the 2.4GHz is set to use only 20MHz width, but I believe those were the defaults already in place.
Then he promptly ended the chat, so we didn't get to finish. Nonetheless, with these settings in place, I am now getting a steady, uninterrupted 4 bars in the next room, using the 5GHz network SSID. Because we were disconnected, I have a few questions remaining:
(1) Is it normal to get such terrible range using the default settings (that's make for a lot of unhappy customers and a lot of extra calls to tech support)? Or does this indicate a problem with my router? (This was a Cisco certified refurbished model)
(2) Which change 'fixed' the problem: Was it separating the two bands into different SSIDs, or locking the channels rather than using Auto channel?
(3) Was this just intended as a test to troubleshoot the problem, or am I supposed to leave the router configured this way? (Since we were disconnected, I didn't get to follow up with the tech rep after changing the settings.) With it configured this way, I'm connecting devices that can find the 5GHz network to the 5GHz network's SSID, and the other devices that can't find it, I'm connecting to the separate SSID for the 2.4GHz network. Seems unnecessarily messy to have 2 SSIDs.
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Jun 20, 2012
My E2500 Linksys has never been consistant with its signal to my MacBook Pro.
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Nov 24, 2011
I have Linksys WRT160N v2 wifi router that I have been using for over a year now, till two months back I was very happy with the router, speed was good without any signal issues though in last couple of weeks I have noticed that the router has started to create problems like the browsing will stop it self for a few seconds without any reason (specially I notice this when I am on youtube playing a video that will stop after 2 or 3 minutes).
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Jan 27, 2012
My WRT400n has started dropping the wireless signal 4 to 5 times a day. Somet times it fixes itself but most of the time I have to re-boot the router to connect a wireless signal.I looked for a firmware upgrade but there hasn't been one since 2009.
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Dec 26, 2012
My old WRT54G V8 router has been acting up lately. It keep dropping the connection out of the blue. Sometimes I'd be browsing the Internet when the router's signal vanishes completely, it disappears from the list of available wireless networks on not just my computer, but my smartphone and all other devices in the household! Other times I keep connected to the network but there's no access to the Internet. Everything seems fine on the ISP's part, I can connect just fine directly from my modem, so I'm certain the problem is with the router. Besides, these problems are solved by just power cycling the router.
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Mar 17, 2012
As the topic says the internet keeps dropping at what seems like random times, Only for a few seconds but its enough to ruin the games I do play.Sometimes it will stay on local for like 5-10 minutes if its really bad but usually not, I've tried the regedit thing, updating wireless card driver and been searching on google for different stuff but it just doesn't seem to work.
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Jul 4, 2011
I have two notebooks, one smartphone, and one blu-ray player that connects to my wireless network. My gaming PC is hard wired into the same router that broadcasts my wireless network. About 5-6 times, my wireless network will drop and everyone connected to it wirelessly will lose their connection for about 1-2 minutes. While my gaming PCs internet connection is undisturbed, all of my wireless devices can no longer "see" the network SSID and therefore connect to it. The problem has been happening consistently for many months.
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Jan 24, 2011
I have a B1, FW 2.00NA. Everything works great, but once or twice a day, randomly the wifi signal will just dropout, I cant see it in my networks list, if I connect directly to my router the connection is fine. If I reset the router by cutting power wifi will start working again. Is there an beta firmware for the B1 I can try? Everything on the router is set to pretty much default.
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Oct 25, 2011
I am running Windows Vista Business SP2 and I have been having problems lately with my internet connection. I am on a DSL connection and my computer keeps on dropping the connection like every 15-20min in order to get my connection back I have to disable and then reenable the network connection, but the weird thing is that I don't get internet connection, but I can still send and recieve IM's and Mail when my internet goes down. It is not my ISP that is wrong , but my computer, because I have a windows xp and it does the same thing and I also have a windows 7 PC and that one does not lose connection when my other ones do. On my Windows XP all what I have to do so it gets connection again is click on the connection and then click repair and I get internet again, but Windows Vista does not have this option so I have to disable and reenable my connection
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Mar 15, 2012
My internet is set up like this: 3G USB modem>Desktop>Router>Everyone else.This works well except that the connection randomly drops for everyone connecting through the router. Every minute or so when you load a page a message from the router will pop up saying no attached WAN device, this goes away after about two seconds but it effectively interrupts file downloads and signs you out of things. I can plug the modem directly into the router and it doesn't drop, but for some reason it increases my ping by about 15 and I have to reset the modem twice an hour or it becomes very slow. My router is a cradlepoint MBR1000 and my modem is a sierra wireless 598U. I have also tried connecting the modem to other computers but everyone connected to the router still gets random connection drops.
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Jun 21, 2011
I'm using a 2wire 2701 HG-B (AT&T). Throughout the day (sometimes even 5minutes apart) the DSL light will turn red, the internet will turn off green and 20-40 seconds later they'll both become green again. It's irritating because it sometimes happens so frequently and causes me to close EVERYTHING I have opened in my browser. If I'm on xbox or an online game, it disconnects completely (even if the light is only red for 15 seconds)I have data error stats .tl;dr: 2wire modem giving me problems. DSL light turns red randomly for 20-40 seconds, sometimes up to twice in 5 minutes.
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Sep 13, 2011
I have the unfortunate experience of persistent connection issues with my Comcast cable internet. Periodically (sometimes several times in an hour) my connection dies, and then resumes within a minute or two. It is not a long downtime but it is long enough to disrupt whatever I happen to be doing on the internet (Skype, messaging, online gaming, uploading, downloading, etc.) which can be very irritating. I know enough about computers that I've built several of my own machines, but I am no expert in networking by a long shot...
Here are my internet specs: Comcast broadband with RCA DHG535-2 cable modem plugged into a wireless Linksys router model WRT54GX.
I know the connection issues don't lie with my wireless card because I have two computers and they both drop at the same time. The issue HAS to be either the router or modem (or Comcast), but from all the other posts I've read of similar issues, I suspect it might be the modem.
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Feb 26, 2012
Recently I am having a problem during the initial start up. I am running Windows 7. After the computer starts up, I do not have an internet connection. The yellow triangle with an exclamation mark in it appears in the bottom right on the monitors. I can go to the internet connections and disable, then enable and my connection returns. This is only happening during the initial start up. This happens 3 out of 4 times during start up. I have had the cable company check everything and they are saying it is an issue with my computer.
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May 7, 2012
For the past few months my internet connection will randomly drop for about 5-10 seconds when someone else connects to the network. I am using a wired Ethernet connection and as said when someone connects either via WiFi or also through a wired connection, the internet for me will drop as soon as the device is connected, and then randomly every 20 minutes or so thereafter. I should also mention that rarely the connection will just drop for again, 5-10 seconds even when nobody else is connected.I tried my computer at someone else's house using their router and it worked fine, no disconnects at all.
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Mar 26, 2012
I am working on a business network that was setup by another tech. Basically the connection comes from the modem to a 16 port switch (13 being used), and is going to each computer.. I'm thinking of tossing a router between the modem and switch to see if this works. Basically what it is doing is each computer accesses a database on the server, and occasionally they are losing connection to the database.. I did change all of the stations to static IP as they were all dynamic.
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Apr 12, 2012
I have a DLink D604T wireless modem. It has been working fine for the past 5 years but today the connection to my netbook computer kept dropping out.I can fix it temporarily by going into Network Connections, right clicking the modem, selecting wireless networks, clicking the modem, going to properties and retyping the network password. I then have to set the firewal to advanced connection settings and typing in my family network password, and changing the Windows firewall settings from On to Off.However, the connection drops out again after just a few minutes. If I then turn the firewall back on, it comes back on again for 5 minutes, but then drops out again. Then I have to repeat the whole process.
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Jan 13, 2011
For those of you foolish enough to upgrade to your firmware to 1.35NA, only to find that all your wireless clients are intermittently dropped randomly at the same time, read on.At the time of this simultaneous drop, the logs will tell you that the clients were "disconnected due to deauthorisation" or some such (precise wording eludes me, has not occurred for a while, which is a good thing!). The clients are then quickly "authorised", but the movie you were streaming to your living room has already been interrupted and all your family members have gone for an unexpected toilet / snack break. Needless to say, the movie is ruined. Playing/hosting online games is an exercise in slowly pulling out all your remaining hair folicles. A random 20s delay when surfing the web is also fun. The list goes on.
A quick glance at the forum suggests this is a common problem, with the only reproducible solution to downgrade your firmware, perhaps all the way to 1.21.Get this though, you cannot downgrade 1.35NA by any means known to us internet-using, neanderthal-descendant primates (yes, your ancestor interbred with them). All workarounds to downgrade the firmware currently do not work for the new firmware.Why this is not suggested more often on these forums, I cannot fathom. There are a few threads that end like this though: "Oh, switched to WPS and the problem went away.Of course, if your wireless clients do not support WPS, then, um...facepalm yourself again. Only one of them has to though, the rest non-WPS clients you can copy paste the extremely long password to.Not so important settings: (changing these will do nothing to alleviate the drops)
Now that I have provided you with the meaning to life, the universe, and everything (42, I mean WPS), enjoy "normal" wireless behaviour again. OMG, I can actually surf the internet, torrent, play games, stream movies again.Some far more knowledgeable person might speculate as to the reason why this is so...actually, I will start the useless speculation. There must have been a security issue, that was remedied with the more recent 1.3xx firmwares. At the same time, constant authorisation checks were added. The deauthorisation/ authorisation cycle is snappy and unnoticeable with WPS, yet horrible without WPS.
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May 24, 2012
One of our hospitals keeps reporting that their internet is going out for a while than comes back up, sometimes they even have to reset the ISP modem for this it to work again. I upgraded and switched ISP to Time Warner Cable and figured it would essentially solve the issue, but there are still reports of internet outage and our new ISP has confirmed multiple times that their end is still up. Our ASA 5505 was configured by a previous employee, but when looking at the running config I noticed that the Interface for our ISP is NOT set to Duplex Full and Speed 100.
interface Ethernet0/5
switchport access vlan 2
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Jun 24, 2011
upgraded from an old 2004 Toshiba laptop to a Lenovo Ideapad Z570.Now her wireless internet connection is dropping randomly and frequently, it never dropped on the old Toshiba.Using a Linksys WRT54GS with the latest firmware.
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May 24, 2012
One of our hospitals keeps reporting that their internet is going out for a while than comes back up, sometimes they even have to reset the ISP modem for this it to work again. I upgraded and switched ISP to Time Warner Cable and figured it would esentially solve the issue, but there are still reports of internet outage and our new ISP has confirmed multiple times that their end is still up. Our ASA 5505 was configured by a previous employee, but when looking at the running config I noticed that the Interface for our ISP is NOT set to Duplex Full and Speed 100.
interface Ethernet0/5
switchport access vlan 2
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Dec 14, 2011
I have a dir-655 xtreme N gigabit router with 2.03NA version firmware. The wireless signal will suddenly and randomly disappear from my laptop. I checked the properties of the network connected it remains on the same channel when it reconnects so I figure it's not a channel issue.I have reviewed this forum for hours and have made many changes to my settings, but nothing seems to keep the wireless signal from stopping.
Computer: dell inspiron 6400
OS: windows XP pro (sp3)
ISP service: DSL
Modem: stand alone (Sagemcom 4300)
Router: dlink / xtremeN gigabit router / dir655
Set for mixed g, n and b wireless mode
Security: wpa-personnal / TKIP
Firmware: version 2.03NA
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