2wire Modem Dropping Internet Randomly?
Jun 21, 2011
I'm using a 2wire 2701 HG-B (AT&T). Throughout the day (sometimes even 5minutes apart) the DSL light will turn red, the internet will turn off green and 20-40 seconds later they'll both become green again. It's irritating because it sometimes happens so frequently and causes me to close EVERYTHING I have opened in my browser. If I'm on xbox or an online game, it disconnects completely (even if the light is only red for 15 seconds)I have data error stats .tl;dr: 2wire modem giving me problems. DSL light turns red randomly for 20-40 seconds, sometimes up to twice in 5 minutes.
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Jun 20, 2011
It is a 2wire with 4 Ethernet ports and wireless capability. I have a pc and xbox connected via Ethernet and a laptop and smartphone connected wirelessly. The problem is that my router randomly completely shuts off/resets itself causing me to lose connection. This happens both when things are in use and not in use.
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Nov 27, 2011
I have cable internet can I use 2wire DSL router/modem with cable internet? I need to do wireless in my house?
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Mar 17, 2012
As the topic says the internet keeps dropping at what seems like random times, Only for a few seconds but its enough to ruin the games I do play.Sometimes it will stay on local for like 5-10 minutes if its really bad but usually not, I've tried the regedit thing, updating wireless card driver and been searching on google for different stuff but it just doesn't seem to work.
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Sep 13, 2011
I have the unfortunate experience of persistent connection issues with my Comcast cable internet. Periodically (sometimes several times in an hour) my connection dies, and then resumes within a minute or two. It is not a long downtime but it is long enough to disrupt whatever I happen to be doing on the internet (Skype, messaging, online gaming, uploading, downloading, etc.) which can be very irritating. I know enough about computers that I've built several of my own machines, but I am no expert in networking by a long shot...
Here are my internet specs: Comcast broadband with RCA DHG535-2 cable modem plugged into a wireless Linksys router model WRT54GX.
I know the connection issues don't lie with my wireless card because I have two computers and they both drop at the same time. The issue HAS to be either the router or modem (or Comcast), but from all the other posts I've read of similar issues, I suspect it might be the modem.
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May 30, 2012
I have my ethernet cable hooked up to a WNDR3400 router, and my internet connection will drop for an instant randomly (usually happens at least once every 5 minutes) it then instantly reconnects. The problem is that when i'm downloading stuff, the disconnection will cause the download to fail and i'll have to restart from the beginning (making larger files impossible to download). Also, I have an xbox in the same room connected to the router via wireless. It also has the same issues of dropping and reconnecting and that causes me to get kicked out of live.Interestingly enough, my laptop, connected to the internet via wireless does not experience this issue when used in (or outside of) the room.
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May 24, 2012
One of our hospitals keeps reporting that their internet is going out for a while than comes back up, sometimes they even have to reset the ISP modem for this it to work again. I upgraded and switched ISP to Time Warner Cable and figured it would essentially solve the issue, but there are still reports of internet outage and our new ISP has confirmed multiple times that their end is still up. Our ASA 5505 was configured by a previous employee, but when looking at the running config I noticed that the Interface for our ISP is NOT set to Duplex Full and Speed 100.
interface Ethernet0/5
switchport access vlan 2
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Jun 24, 2011
upgraded from an old 2004 Toshiba laptop to a Lenovo Ideapad Z570.Now her wireless internet connection is dropping randomly and frequently, it never dropped on the old Toshiba.Using a Linksys WRT54GS with the latest firmware.
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May 24, 2012
One of our hospitals keeps reporting that their internet is going out for a while than comes back up, sometimes they even have to reset the ISP modem for this it to work again. I upgraded and switched ISP to Time Warner Cable and figured it would esentially solve the issue, but there are still reports of internet outage and our new ISP has confirmed multiple times that their end is still up. Our ASA 5505 was configured by a previous employee, but when looking at the running config I noticed that the Interface for our ISP is NOT set to Duplex Full and Speed 100.
interface Ethernet0/5
switchport access vlan 2
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Jun 23, 2012
i am a total n00b when it comes to wireless routers etc,.. i bought this router [E3200] about six mths ago, it has been working just fine untill a couple days ago, wher i woud be on the internet and all of a sudden, the internet connection drops, i am using a cable modem [ARRIS TM722G] ,i did a reset on the e3200 and put restore the settings that did last over night
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Nov 5, 2012
I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. Just in case, I set up port forwarding for my games but no change. I have swapped out wireless routers and directly connected to my modem and it still happens. I have spoken with my ISP and they can't see that I have lost connection even while I am currently disconnected. My stats look good with my downstream power stable around 4 or 5 and up around 38. Also, I have pinged my modem and each computer connected wirelessly and show no packet loss.
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Aug 6, 2011
since the past week, I have not been able to use my home internet network properly on my laptop. I'm experiencing a really strange issue with it. Whenever I connect my laptop to my home network and try to use the web browser, I get a message from my modem that says that my laptop has been blocked by parental controls and cannot access web browsing. However, this is incorrect, my laptop has full access with parental control restrictions. This only happens when I try to use the web browserWhen I use a third party application such as Windows Mail it works fine.
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Mar 1, 2013
I purchaseda trendnet 692 GR router because I understood that I would be able to stream from let's say my computer to my TV that is up the stairs. Here is the problem. I did get the router to use my existing 2Wire 2701HG modem.Yes I can connect my Samsung 6100 to the wireless 2Wire but I thought the trendnet setup would work the best.I and Trendnet support set up my router and media bridge and the two do work but my tv won't work through the MB. I have connected to the network but the next part of the connection (the internet) won't connect. I have tried different IP settings that I thought would connect but nothing so far has worked.Also I have taken a 50' ethernet cablefrom the trendnet router to the tv and I do get a connection.I have also taken a laptop through the media bridge and connected to the trendnet router.The customer service at trendnet can't take this to the next level(which is a$40 one session professional service)
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Feb 22, 2013
I have AT&T 2wire wireless modem. I am working on a friend's computer and his computer detects the modem but won't connect. I have entered the 10 digit number on the router into his laptop and then I tried the homegroup password and still it won't connect.
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Nov 26, 2011
I've got a 2wire 2701HGV-W modem. I was wondering whether it was compatible with the TP-Link WN951N wireless card?
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Feb 8, 2011
I have a 2wire Modem connected to a Cisco Wireless N Router, that is connected to another Cisco Wireless N Router. All was working well. In my absence sbc (AT&T) changed the pass word of the 2wire Modem. The 2wire has stoped communication with the Cisco Wireless N Routers. I connected am Ethernet wire to one of the ports of the 2wire, and connected it to the 2nd Cisco Wireless N Router. The signal gets to the 2nd Cisco Router. However, when I attempt to access the Internet on the CPU connected to the 2 Cisco Router, I get an error Message saying that there is a problem with the Modem and/or Router. On the available Networks selection screen I can see the connections that I want. The selection info shows connected. But when I try to connect, the I can't.
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May 13, 2011
I'm using a 2wire 2701HG-B wireless router/dsl modem combo. My computer is a Win 7 Ultimate 64bit. The router/modem has been reliable for the last 2 years.. hardly ever needing a reset, reboot, or anything. Then all of a sudden my wifi network didn't show up anymore. I did a reboot, nothing. Kind of weird so I got on the phone with AT&T and they walked me through some simple stuff and they determined it's either the router or my computer. Well I know it's not the computer, I can use the mobile hotspot on my android phone and it gets on just fine.All of the lights on the router are green, AT&T showed that all the tests show the internet connection is working. Since the router is not sending out a wifi signal anymore, I had to plug the ethernet cable in. The system recognizes a connection but says it isn't connected because it is a "public" connection. Additionally, if I go to network connections with the cable plugged in, I can see my DirecTV DVR is showing on the network (because it is connected to the router via ethernet too). So it isn't broadcasting wifi, I can see my DVR over the network in windows, but I can't get the IP renewed.
Here is the ipconfig /all print:
Windows IP Configuration
Host Name . . . . . . . . . . . . : thindery-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[code]....
When I try to do an ipconfig /renew, it says this:Windows IP Configuration An error occurred while renewing interface Local Area Connection : The operation was canceled by the user.An error occurred while releasing interface Loopback Pseudo-Interface 1 : The system cannot find the file specified.The AT&T rep said I may need a new modem and router. It seems weird because it worked fine one night, then the next night all of a sudden it didn't work.
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Jul 5, 2012
my computer randomly disconnects from my modem and will not reconnect until I restart my computer (do not need to restart modem). When I check the modem, it always is still running. The lights on the modem do the exact same thing whether the internet is working or not. The disconnection is entirely random. Sometimes it will disconnect immediately, sometimes it will take up to a few hours. I do not have a router hooked up to the modem, and the only other thing the modem is hooked up to is our tv. But even when the tv box is off, we still randomly disconnect.
On the previous forum thread that I read, some of the comments asked for the person to paste their entire ipconfig and their entire ping list from command prompt I will post that below: [code] Could it possibly be a virus? I am currently performing a virus scan using Microsoft Security Essentials. I will report the results of that tomorrow, seeing that it will take several (up to 10) hours to finish and it is nearly midnight of me posting this.I should also note that whenever I unplug my Ethernet cord it gives me a symbol that looks like this other than the regular disconnect with the red "X" over the wire symbol.
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Oct 1, 2012
I am having an issue with my network that has me perplexed. I have a DPC3010 cable modem (Charter internet). I previously had it connected to a Linksys WRT54GL with DD-WRT installed and that was working OK except that I had to reboot it 2-3 times per week. I replaced it with a Cisco 861 (non-wireless) router and it worked OK for a few hours then it started dropping the internet connection (it goes up and down constantly). If I switch back to the Linksys everything works fine again. I am using the same cables in either case so I know it's not a cabling issue. I upgraded the firmware to c860-universalk9-mz.151-4.M3.bin, but it made no difference. I was starting to suspect a problem with the physical ports on the router, but I decided to try connecting the 861 behind the Linksys and turns out it works fine in that setup.
So to recap...
If I connect the 861 directly to the modem my internet connection bounces up and down
If I connect the Linksys directly to the modem my internet connection is fine
If I connect the Linksys directly to the modem and the 861 to the Linksys everything works fine (my PC is connected to the fe0 port of the 861)
Are the 861 and the modem simply incompatible or is it a configuration issue? I have attached my 861 config to this thread.
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Jan 24, 2011
I have a B1, FW 2.00NA. Everything works great, but once or twice a day, randomly the wifi signal will just dropout, I cant see it in my networks list, if I connect directly to my router the connection is fine. If I reset the router by cutting power wifi will start working again. Is there an beta firmware for the B1 I can try? Everything on the router is set to pretty much default.
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Oct 25, 2011
I am running Windows Vista Business SP2 and I have been having problems lately with my internet connection. I am on a DSL connection and my computer keeps on dropping the connection like every 15-20min in order to get my connection back I have to disable and then reenable the network connection, but the weird thing is that I don't get internet connection, but I can still send and recieve IM's and Mail when my internet goes down. It is not my ISP that is wrong , but my computer, because I have a windows xp and it does the same thing and I also have a windows 7 PC and that one does not lose connection when my other ones do. On my Windows XP all what I have to do so it gets connection again is click on the connection and then click repair and I get internet again, but Windows Vista does not have this option so I have to disable and reenable my connection
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Mar 15, 2012
My internet is set up like this: 3G USB modem>Desktop>Router>Everyone else.This works well except that the connection randomly drops for everyone connecting through the router. Every minute or so when you load a page a message from the router will pop up saying no attached WAN device, this goes away after about two seconds but it effectively interrupts file downloads and signs you out of things. I can plug the modem directly into the router and it doesn't drop, but for some reason it increases my ping by about 15 and I have to reset the modem twice an hour or it becomes very slow. My router is a cradlepoint MBR1000 and my modem is a sierra wireless 598U. I have also tried connecting the modem to other computers but everyone connected to the router still gets random connection drops.
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Feb 26, 2012
Recently I am having a problem during the initial start up. I am running Windows 7. After the computer starts up, I do not have an internet connection. The yellow triangle with an exclamation mark in it appears in the bottom right on the monitors. I can go to the internet connections and disable, then enable and my connection returns. This is only happening during the initial start up. This happens 3 out of 4 times during start up. I have had the cable company check everything and they are saying it is an issue with my computer.
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Jun 15, 2012
My wife, daughter, mother and I recently moved into a place together. Since moving in together, our internet connection has been less than reliable. We use a motorola modem and a DLink DIR615 router. I have a desktop with a wireless card, and my mother has an all in one with a wireless card, so we both connect wirelessly to the internet. We also use iPhones and a PS3 for internet purposes. The DLink is my router from my family's old place before moving with my mother. The motorola modem is my mother's from her place. Prior to sharing a household, I never had a problem with the router dropping signal. She, however, did have a problem with it. She was using the motorola and a netgear router. So, with that out of the way, here's what happens. The internet works fine and the network shows as available, but then suddenly the internet just goes out in all areas of the house. The network no longer shows as available. It's fixed by unplugging the router for about 10 seconds and then plugging it back in. I've tried talking to DLink about it, thinking it was a problem with the router. They even sent me a replacement router because we couldn't figure out the problem, but even with the new one it's still happening. I can also add that while we were waiting for the replacement, we connected my mother's Netgear and it continued happening. When the new DLink came, I confirmed that the router has the latest firmware as well, just in case. I can add that since sharing a network, we've been getting an IP Address conflict message on both computers. We both have Windows 7. Can anybody shed some light on this? I have some knowledge of this kind of stuff but what's happening is way beyond my scope.
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Jun 25, 2012
I bought a TP-Link WR1043ND router about 3 months ago and I had a problem since then.It keeps dropping my connection randomly. If I hook my PC directly to the modem, the connection's fine.With the stock firmware, if the connection drops, I can't even access my router through its IP. I get an indefinitely loading webpage with nothing to show. I can only solve this by unplugging and then plugging in the router.DD-WRT was better, I could access the router anytime a disconnect occurred, but it still occurred.
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May 7, 2012
For the past few months my internet connection will randomly drop for about 5-10 seconds when someone else connects to the network. I am using a wired Ethernet connection and as said when someone connects either via WiFi or also through a wired connection, the internet for me will drop as soon as the device is connected, and then randomly every 20 minutes or so thereafter. I should also mention that rarely the connection will just drop for again, 5-10 seconds even when nobody else is connected.I tried my computer at someone else's house using their router and it worked fine, no disconnects at all.
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Mar 26, 2012
I am working on a business network that was setup by another tech. Basically the connection comes from the modem to a 16 port switch (13 being used), and is going to each computer.. I'm thinking of tossing a router between the modem and switch to see if this works. Basically what it is doing is each computer accesses a database on the server, and occasionally they are losing connection to the database.. I did change all of the stations to static IP as they were all dynamic.
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Mar 23, 2012
* ADSL modem connected to internet
* WiFi router (Netgear WPN824v2) connected to ADSL modem
* CPU, iPhone and iPad connected to router, CPU wired connection.Everything has worked like a charm up until a couple of days ago. Now the link between the router WAN port and the modem randomly drops. Stays dropped for 1-3 secs and then connect again. When its really bad this happens with 5-10 secs intervall. This made it impossible to use the network from any of the devices.If I disconnect the CPU from the router and connect it direcly to the modem and change the IP settings to match the modem network the CPU connects without errors to the internet, iPad and iPhone connected to the router keeps having problems.Restarting the router does not change anything and it seems to be more frequent errors during heavy load hours, in the morning I have almost no problems at all, in the evenings I cant almost use the wireless devices (CPU works fine as its now connected directly to the modem not through the router).I havent changed a setting in the last year, it just came right out of the blue.I have hard reset both the modem and the router and reconfigured them (that I dont want to do again as I have some virtual servers, port forwards, port triggers and so on :P).As it came right out of the blue without me changing anything on any device and as it seems to be more frequent during heavy load hours I'm suspecting that the ISP is involved, but how can they be (it works fine with devices connected straight to the modem)?
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Jun 20, 2012
New E900 router drops PPPoE session and gets new IP address randomly every 1-20 hours. Tried different E900, does the same thing. Disabled IPv6, no change. Upgraded FW from 1.0.00 to 1.0.01, no change. I have an SPA112 ATA behind the router and it has to re-register with the VoIP provider every time the IP address changes, so I'm afraid of my call getting dropped if this occurs while I'm on the phone. Using an old WRT54G or a different brand of router it will keep the same PPPoE session for weeks, so it is not the ISP.
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Sep 20, 2011
I recently bought a netgear n300 wnr2200 router. The first day I set up the network and everything worked fine ( my ISP don't require any passwords etc, standard automatic set up - basically just typing a SSID and a password ( WEP)). The Internet worked perfectly and my iPhone, iPad, ps3 all connects without any problems whatsoever! without any more management than typing password. My laptop, acer aspire 3820tg (windows 7) worked perfectly the initial day. After this it struggles to connect. I will sometimes get the "could not connect to ...." message. Sometimes using the troubleshoot it wil fix the problem by itself. Most times not,
What is weird is that even if I get a connection I will at random intervals get " local access only" or completely dropping the connection. ( then it usually will not connect again) He wifi signal is 100%. I'm not able to make it work in a stable fashion. I have tried updating to the latest network driver for my laptops broadcom wifi adapter (from acer driver site) but this changed nothing. Turning on/off the wifi adapter does not work. Rebooting sometimes works but it's completely random. Sometimes going to network properties and enabling active settings for WLAN will let it connect (sorry if this is not the correct wording, my windows is in Norwegian) (it's the lowest box that you can check, and when this is done you can press "configure" . When pressing it just says cisco something is enabled and showing an "okay box " )
When connecting to the router, it says it has the latest firmware.
Example today: I boot pc, get an error message saying it cannot connect. I try letting windows solve it- doesn't work. I try reboot - doesn't work. I try activate WLAN settings - doesn't work. I reboot the pc - doesn't work. Third reboot (only difference is that pc is placed in a different table in my living room) and I magically get a connection. With active WLAN setting being enabled prior to boot!
I moved my pc 5 meters to another table, wifi signal is 100% but it starts dropping to only local connection !?!? I move back, and it's working again.. Funny thing is that the router is only 7 meters from the table where it's not working ( this could be a coincidence) and i can use the wifi in rooms much further away with devices that shouldn't have better WLAN adaptors(such as iPhone). I have never had any trouble with Internet connections on wifi with this laptop prior to this!
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Oct 4, 2012
I can't connect wirelessly or hardwired. My internet provider is AT&T DSL. My router is a 2Wire 2701HG-B and my antivirus and firewall is McAfee. Attached are the ipconfig/all and Xirrus Wifi.
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Mar 14, 2011
I just had new att uverse Internet installed today. My other 2 laptops, iPhone, and iPad connect and can browse the Internet. My compaq computer says it is connected to the Internet by 2WIRE but when I open Internet Explorer or Safari it cannot display the webpage. I tried troubleshooting with an att tech support rep and they said I need to contact my manufacturer to resolve the issue
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Apr 1, 2012
I have a dell desktop with win xp i need to activate but cant get online to do so. The dsl and internet lights are on and my nic light is on via the ethernet cable.I went into safe mode to do a ipconfig and i got a internal error request not supported message. I wanted to try configuring the network connection settings but when i clicked on that in control panel when i was in safe mode nothing came up.
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