SB 6120 Modem - Internet Disconnect Randomly
Nov 5, 2012
I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. Just in case, I set up port forwarding for my games but no change. I have swapped out wireless routers and directly connected to my modem and it still happens. I have spoken with my ISP and they can't see that I have lost connection even while I am currently disconnected. My stats look good with my downstream power stable around 4 or 5 and up around 38. Also, I have pinged my modem and each computer connected wirelessly and show no packet loss.
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Nov 25, 2011
All my devices (Smart Phone, 2 PC's, a laptop and a Nintendo Wii) connect using my BT Homehub 2.I'm not sure what the cause is but it seems that all my devices randomly get disconnected from the Homehub? The broadband connection seems to be fine and all the lights are normal and the BT Homehub2 option is still displayed in network options. But whenever I try to connect again it just says "Windows was unable to connect to your network".I have to physically restart the router to get the devices to reconnect, and having doing so on a regular basis has meant my IP Profile has been dropped at my exchange as it thinks it'll "keep a stable connection"?Would it be worth changing the channel and security type? (Currently using WPA)
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Apr 5, 2012
My wireless network randomly disconnect ? adsl/thomson TG585 v7/TP-Link N adepter/win7. In device manager (show hidden devices it look like this) ?
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May 21, 2012
The issue is a odd one, I will be playing a game League of Legends, Star Craft 2, Diablo 3, or Tera and I am in Team speak then about 5 minutes to an hour I get "Connection has been lost". I am either booted from the game or Team speak, never both. It's completely random when this happens and at times it takes a while (10mins at the longest) for me to log back into what ever program I have been disconnected from other times the reconnection is instant. I have gone through forums, talked to support for the games, had my ISP come out and test my lines and replace my modem and network card, Ping tested, Speed tested and the results were stellar, but I still have the problem and so I feel that the problem is on my end. I have a self built machine, My OS is Windows Vista 64-bit, Mobo-EVGA 132-CK-NF79 2, Processor-2.85 gigahertz Intel Core2 Quad.
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Mar 27, 2012
i am using a Linksys AE2500 and it will randomly disconnect. the bar icon on the bottom right shows a yellow icon over it. running the tool to reconnect does not reconnect me to the internet, i have to reboot my computer.
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Nov 28, 2012
If you are using DAP-1522 A1 and set to 5GHz 802.11 n bridge mode but disconnect randomly. Don't bother to do any troubleshooting because DAP-1522 A1 only support 802.11 draft n and incompatible with 802.11 n. If unit still under warranty then call D-Link and request unit replacement and ask for hardware reversion B1.
A1 - Ralink RT2880+RT2850 chips
[URL]
B1 - Ralink RT3662 chip
[URL]
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Feb 14, 2013
Region : UnitedStates
Model : TD-W8968
Hardware Version : V4
Firmware Version : 1.1.1 Build 120912 Rel.67406
ISP : centurylink
Region : UnitedStates
Model : TD-W8960N
Hardware Version : V4
Firmware Version : 1.1.1 Build 120912 Rel.67406
ISP : centurylink
First a bit of background. At the end of December, my centurylink modem finally had enough problems with disconnects(was 6 or 7 years old), and Centurylink sent out a new router/modem. The new modem/router, a Zyxel, worked great, and all was good in my house hold. Then I got the bill and found out that unlike the previous modem they had sent me, this one I was paying a lease payment for. At which point I returned the Zyxel which gave us the best service we'd ever had, and bought this TD-W8960N. The reviews were glowing, setup was easy, but we started rather quickly to have disconnects. A call was made to Centurylink and they confirmed service was working, and since the modem/router was not theirs, referred us back to you. I called and after considerable time on the phone, all I was basically told to do was a hard reset to the modem. When the unit finished booting back up, internet was restored. Of course it was restored everytime we reset it for a while. At that point I was told that since the unit was working, that there was nothing left to be done. Since that time, it has disconnected us from time to time, and then in the last 2 days, sometimes it won't stay connected for more than a couple of minutes. My wife is very unhappy-she is a gamer, and a disconnecting internet is very very bad for an online gamer.
It seems that the further it gets away from a hard reset,the more it disconnects. After 6 soft resets (unplugging) today, I had to do another hard reset to get back on to register here and post this message. Is this a known problem for this unit? Is there a fix for this unit? Or, do I just need to return it to Newegg and try another manufacturer?
Again, the "leased" Zyxel gave us no problems for the month or so that we used it.
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Jul 8, 2012
I have a problem with the 1395 wlan mini-card. Windows would connect to my wireless network automatically, without a hitch. Then, I suddenly disconnect from my network for no reason. when I check the wireless manager, I can't find my own network, but I can still see other people's. About a minute after that, I can't detect any network, and I must restart my laptop to fix the problem. All other computer on my network does not experience this problem. The other computer does not even report being disconnected from the wireless network. Turning the bluetooth and wireless card switch off then on again does not solve it, nor does going into device manager and disabling then enabling the wireless card work. The only way is to restart the computer.
I just finished upgrading my OS on the latitude XT from Vista to windows 7. I formatted the hard drive before installing windows 7. This problem did not occur when I was using Vista, but it has occurred every time I boot up on windows 7. I have installed all the relevant drivers and my router is up to date on the firmware. The wireless network is encrypted using WPA2 AES, and has mac filter on, only allowing listed mac address to connect. It is broadcasting on channel 11.
I have used this computer for more than two years on Vista without this problem occurring, during which time I did several reinstall of Vista. Now, when I install windows 7 on it, this problem all of the sudden starts happening. I think it could be I forgot a driver or something, but I checked and rechecked, and did numerous reinstall of the mini-card driver to no avail.
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Jun 21, 2011
I'm using a 2wire 2701 HG-B (AT&T). Throughout the day (sometimes even 5minutes apart) the DSL light will turn red, the internet will turn off green and 20-40 seconds later they'll both become green again. It's irritating because it sometimes happens so frequently and causes me to close EVERYTHING I have opened in my browser. If I'm on xbox or an online game, it disconnects completely (even if the light is only red for 15 seconds)I have data error stats .tl;dr: 2wire modem giving me problems. DSL light turns red randomly for 20-40 seconds, sometimes up to twice in 5 minutes.
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Aug 23, 2009
I just bought a WRT120N and at different times it will randomly restart and disconnect all the computer on my network I have 4 wired devices and 4 Wireless devices.
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Jul 5, 2012
my computer randomly disconnects from my modem and will not reconnect until I restart my computer (do not need to restart modem). When I check the modem, it always is still running. The lights on the modem do the exact same thing whether the internet is working or not. The disconnection is entirely random. Sometimes it will disconnect immediately, sometimes it will take up to a few hours. I do not have a router hooked up to the modem, and the only other thing the modem is hooked up to is our tv. But even when the tv box is off, we still randomly disconnect.
On the previous forum thread that I read, some of the comments asked for the person to paste their entire ipconfig and their entire ping list from command prompt I will post that below: [code] Could it possibly be a virus? I am currently performing a virus scan using Microsoft Security Essentials. I will report the results of that tomorrow, seeing that it will take several (up to 10) hours to finish and it is nearly midnight of me posting this.I should also note that whenever I unplug my Ethernet cord it gives me a symbol that looks like this other than the regular disconnect with the red "X" over the wire symbol.
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Nov 26, 2011
I have set my WLL modem to connect automatically to my laptop when switched on. It does connect and work well until there is another modem in the neighborhood coming online.The task bar icon shows I am still connected but the connection is gone. I tried troubleshooting the network, reconnecting from laptop giving the passkey, log off and log on but none of these work, except restarting the modem. This has become a pain and has been so since I purchased this 4 months ago.Is there a setting change that can be done?
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Mar 9, 2011
wireless N adapter wusb600N and win 7 pro fully upgraded:Ive tried this with multiple adapters and multiple 3g providers/usb modems. When I connect the adapter, after a while, the 3g modem disconnects and turns red, and the modem connection software says it cant find the usb 3g device. It feels like the windows is somehow mixing the adapter, and the 3g modem or somthing. Again this same problem happens with multiple devices. Is there some settting im missing.
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Dec 18, 2011
I have not yet hooked up my router, N150. What I would like that after I hook the router up and then deside I don't want to use it. How do I disconnect it and go back to using my DSL modem and being connected to the internet?
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Feb 5, 2013
I am recieving error 619 (port for connection was closed) when trying to connect over my wireless connection. If I disconnect the WRT54G and hard wire to the cable modem I can VPN in without a problem. I have enabled IPSec / PPTP / L2TP on the VPN security tab and have reset the wireless modem.
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Feb 24, 2011
Any way of getting drivers for aDWL-G120 drivers to work on vista?
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Jun 19, 2012
Basically my modem will randomly disconnect (all the lights shut down expect for the power one) for 2-3 seconds max and it happens just at a random time. When I'm on my PC I barely notice cause I'm not consistently loading something up. However, when I'm gaming (PS3) it's really frustrating because I will always get disconnected. The router is working fine and my PS3 is connected by wire. What should I do? Can it be my internet provider?
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Apr 28, 2011
I have a 2Wire 2701HG-B modem/router provided to me by AT&T for my DSL service. I have one issue and a seperate question sort of related to it.The issue I'm having is that whenever a laptop gets online with wireless internet the modem will randomly reset connection.Some times it will do it every 30 seconds, some times it will be once an hour or even more.It works perfectly fine on any laptop when plugged in with Ethernet cable but only with wireless it will glitch out. It does this whether it is the only computer online on the network, and also when there are a few others online so it's just the simple fact of the wireless resetting it somehow.I've done lots of google searching and some people say changing the line pair settings fixed it for them. Some say changing from b/g mode to just g mode fixed it. I've tried every thing that I've come across and nothing has worked so far. Apparently this is a very common problem for this model I just can not find the right solution that has worked for other people, to work for me as well.
if I were to want to make this modem/router just a modem and hook up my own router for N wireless would this be possible? I know I've read ways about putting combos in DMZ mode or something but I don't really know what I'm looking for because everything is worded different in this modem's settings.Can any one provide any insight as to if this is possible, and if it's even worth it to do so? Mainly worried about the first thing I mentioned though, this is just a side note.
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Aug 22, 2011
I cannot get network and ethernet controller drivers for HP6120 pavilion.
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Jun 20, 2011
It is a 2wire with 4 Ethernet ports and wireless capability. I have a pc and xbox connected via Ethernet and a laptop and smartphone connected wirelessly. The problem is that my router randomly completely shuts off/resets itself causing me to lose connection. This happens both when things are in use and not in use.
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May 23, 2012
Yesterday when I got home from college my computer randomly could not connect properly to my wireless modem. It tells me the SSID etc but when I connect to it, it becomes an unidentified network and has no internet connectivity. This problem only occurs on my laptop via wifi, wifi still works fine on other computers and my phone so I assume it is a problem on my laptops end. Also my laptop can connect to other wireless networks, ie my schools public network, and they work fine. I'm running windows 7 home premium.
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Mar 29, 2012
is it possible to connect UCS FI directly to C2960S using Twin Ax Cable (3M long) ?
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Aug 17, 2012
I am trying to figure out whats wrong with my parents apple airport router. Its connected into an Arris TM402P/110 cable modem. It randomly stops working, the network is there and shows up fine but you cant connect to it. It might work for a day or 2 and then just stops. I am trying to figure out if there is a configuration issue or the airport hardware is just failing. I am not sure where to start troubleshooting. The event log for the modem isnt much help, the following message shows up occasionally:
No Ranging Response received - T3 time-out
Whats interesting is my mom plugged her desktop right into the cable modem and then after plugging it back into the airport the wireless was working again. Is it possible there is a DHCP issue? If the hardware is failing what would be a good replacement for the airport?
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Oct 16, 2011
I got new internet connection some days back (like 3-5 days ago), and since then, when I try download at night time when I'm sleeping, my internet disconnects me? I'm downloading with JDownloader by the way. I didn't get "new" internet, well.. I basically did, but yeah... This is how I got "new" internet.I used to have same ISP, but it was 24mb internet, and gave just 12mb to be honest, so I got 100mb instead. But since I got this 100mb internet connection, it disconnects me at night time, I don't know why. I've tryed to lock my PC as I download, I've tryed to keep completely on the whole PC, but still no. Always disconnected when I wake up.
Is there something I could do about it? When I had the old 24mb internet, it didn't disconnect me really... never. Just once in a while, like once in month or something but that ain't much. Is there something I could do?My download speed, it should give me 8-12mb/s (I'm not sure though), and I can't do speedtest.net thing right now because I'm downloading at daytime then instead of night time, because I can't download at night time... But yeah, my download keeps jumping from 500kb/s to 12MB/s (12 mb/s is more true than 500kb/s), shouldn't it give me the full speed all the time? Or keep it above 6mb/s anyways? Not like 500kb/s - 5mb/s that it usually is. There's just 1 LAPTOP (I'm using wires, PC you know) connected on this very same internet too, but it's wireless. It keeps jumping, either somebody uses the laptop or not, it doesn't matter
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Oct 16, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GTS 250, 1024 Mb
Hard Drives: C: Total - 102299 MB, Free - 33923 MB; D: Total - 493065 MB, Free - 366503 MB; G: Total - 358399 MB, Free - 130817 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, P43T-C51 (MS-7519), 1.0, To be filled by O.E.M.
Antivirus: Kaspersky Internet Security, Updated and Enabled
I got new internet connection some days back (like 3-5 days ago), and since then, when I try download at night time when I'm sleeping, my internet disconnects me? I'm downloading with JDownloader by the way. I didn't get "new" internet, well.. I basically did, but yeah... This is how I got "new" internet. I used to have same ISP, but it was 24mb internet, and gave just 12mb to be honest, so I got 100mb instead. But since I got this 100mb internet connection, it disconnects me at night time, I don't know why.I've tryed to lock my PC as I download, I've tryed to keep completely on the whole PC, but still no. Always disconnected when I wake up. When I had the old 24mb internet, it didn't disconnect me really... never. Just once in a while, like once in month or something but that ain't much.ALSO... My download speed, it should give me 8-12mb/s (I'm not sure though), and I can't do speedtest.net thing right now because I'm downloading at daytime then instead of night time, because I can't download at night time... But yeah, my download keeps jumping from 500kb/s to 12MB/s (12 mb/s is more true than 500kb/s), shouldn't it give me the full speed all the time? Or keep it above 6mb/s anyways? Not like 500kb/s - 5mb/s that it usually is. There's just 1 LAPTOP (I'm using wires, PC you know) connected on this very same internet too, but it's wireless. It keeps jumping, either somebody uses the laptop or not, it doesn't matter.
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Feb 1, 2013
why does my internet disconnect every 10 minutes with a hard wire modem,an then start working for 12 to 24 hrs.
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Apr 20, 2012
I am coming with a new question this time, I have a problem with my windows xp, I have installed the drivers, and everything works just fine, But, I have problems with my internet, It will disconnect SUDDENLY from internet, (whatever I am doing, music,drawing in pc and stuff) In my network list I can still see My modem, But When I will try to connect to it It will say "unable to connect to Pas-Home"
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Aug 9, 2012
My desktop is connected to the internet through my home's wireless network and every time I log into an online game it disconnects me from the internet.This happens without signal loss or other warning signs from Windows, but my in-game ping spikes until I disconnect and I am unable to access the internet through my regular browser.I am still able to access the internet through other devices and am able to play the game through another computer which runs windows vista.All drivers and firmware are up to date.
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Jan 8, 2011
My Internet will disconnect & then reconnect constantly. I have 2 laptops & they are both on my home network & I have no trouble with the other one so I assume there is nothing wrong with both the Internet service & router. The laptop with the problem is an acer/aspire 5720z. The Wireless Network Adapter is a Atheros AR5007EG. When I go to the Adapter Properties the status reads "The device is working properly". When I go to Control Panel>Network & Sharing Center my Wireless Network Connection Signal Strength reads Excellent. The operating system is Windows Vista Home Premium.
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Jan 27, 2011
we have lady in office who does nothing but play games and facebook all day we wont to disconnect her from internet but computer is on networking
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May 27, 2011
Recently I bought a new PC to replace an old laptop that I use in my bedroom. However, initially I couldn't pick up my downstairs router signal. So, I bought a new wireless network card and STILL didn't pick up any signal. I then purchased a Netgear WN200RPT and everything seemed to be ok while using that to repeat the signal up into my bedroom. Then, suddenly, it all stopped working. The WN200RPT would, although showing a full internet connection with no yellow ! or red x's, it would never ever load webpages. So, I removed it and put it back in its box. Then, for some unknown reason after a Windows 7 reinstall, my network card started picking up the signal from my home router and had a good speed and signal. This worked fine for a month or two before it started playing up again. It would randomly slow down and stop loading webpages, or completely lose the signal and show a red x, stating that no signals could be found. The strange thing is, all the other PCs in my house connect wirelessly fine, and so did the laptop that was in the same room as this PC. After a system restore, the internet started working again. Then it stopped. Another restore later, it works. Now it's intermittent again.
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May 15, 2011
When doing anything on my PC, gaming, browsing, whatever, I will have random disconnects for a few seconds and it will reconnect. I don't get the "your network cable has been unplugged" message, it just stops working for a second or two and starts working again. This has been happening for a few months after a fresh install of windows xp and I haven't really tried to fix it.Every other computer in the house is fine except this one, it can't be the modem because a new one was installed a few days ago and its the same problem. The router was reset within the last week as well. I think the problem is with this computer alone but I don't know where to look. The problem didn't happen for a few days after I put a new network card in, but soon after it continued happening. I also have tried a few different CAT5 cables, even the XBOX one but nothing resolved the issue.
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Aug 3, 2012
When I was hosting a server on minecraft, a few people complained that the server was down. It was, and the problem is that my router switched to a dynamic IP after comcast installed a security system to my house. If I try to reset the router, the system goes down and takes a helluva long time to get back up. Whenever I try to switch to a static IP, however, I lose internet connection. Wondering how to fix this. Or do I have to switch back to my laptop - which might also not even work. (I'll go try that, but I'm using my desktop because it has extra RAM.)
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