2701HG-B Modem Resets Randomly When Using Wireless
Apr 28, 2011
I have a 2Wire 2701HG-B modem/router provided to me by AT&T for my DSL service. I have one issue and a seperate question sort of related to it.The issue I'm having is that whenever a laptop gets online with wireless internet the modem will randomly reset connection.Some times it will do it every 30 seconds, some times it will be once an hour or even more.It works perfectly fine on any laptop when plugged in with Ethernet cable but only with wireless it will glitch out. It does this whether it is the only computer online on the network, and also when there are a few others online so it's just the simple fact of the wireless resetting it somehow.I've done lots of google searching and some people say changing the line pair settings fixed it for them. Some say changing from b/g mode to just g mode fixed it. I've tried every thing that I've come across and nothing has worked so far. Apparently this is a very common problem for this model I just can not find the right solution that has worked for other people, to work for me as well.
if I were to want to make this modem/router just a modem and hook up my own router for N wireless would this be possible? I know I've read ways about putting combos in DMZ mode or something but I don't really know what I'm looking for because everything is worded different in this modem's settings.Can any one provide any insight as to if this is possible, and if it's even worth it to do so? Mainly worried about the first thing I mentioned though, this is just a side note.
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Mar 18, 2012
I've had my WRT54GL for a couple of months now, and it keeps wiping my saved settings and reverting back to the default. It works fine with all devices for a week or so after the initial set-up, then will only work on the system that is wired.
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May 13, 2011
I'm using a 2wire 2701HG-B wireless router/dsl modem combo. My computer is a Win 7 Ultimate 64bit. The router/modem has been reliable for the last 2 years.. hardly ever needing a reset, reboot, or anything. Then all of a sudden my wifi network didn't show up anymore. I did a reboot, nothing. Kind of weird so I got on the phone with AT&T and they walked me through some simple stuff and they determined it's either the router or my computer. Well I know it's not the computer, I can use the mobile hotspot on my android phone and it gets on just fine.All of the lights on the router are green, AT&T showed that all the tests show the internet connection is working. Since the router is not sending out a wifi signal anymore, I had to plug the ethernet cable in. The system recognizes a connection but says it isn't connected because it is a "public" connection. Additionally, if I go to network connections with the cable plugged in, I can see my DirecTV DVR is showing on the network (because it is connected to the router via ethernet too). So it isn't broadcasting wifi, I can see my DVR over the network in windows, but I can't get the IP renewed.
Here is the ipconfig /all print:
Windows IP Configuration
Host Name . . . . . . . . . . . . : thindery-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
[code]....
When I try to do an ipconfig /renew, it says this:Windows IP Configuration An error occurred while renewing interface Local Area Connection : The operation was canceled by the user.An error occurred while releasing interface Loopback Pseudo-Interface 1 : The system cannot find the file specified.The AT&T rep said I may need a new modem and router. It seems weird because it worked fine one night, then the next night all of a sudden it didn't work.
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May 6, 2011
The problem is that my internet connection either randomly loses connection for about 5-10 seconds until it gets back online or disconnects all together. When it disconnects and it can't get back online on it's own, I have to pull the power plug and plug it back in. My sister in law and I are sharing internet since our houses are about 100 feet between each other. We are using one modem, and two routers. All we did was just plug the second router to the first router and it worked! We didn't configure anything in the router control panels, we basically just plugged and play. Since it's been kicking us off or resetting on us, I feel it might be something that we had to configure in the two routers. But I don't know what to configure. Primary House Modem Belkin Router (we are wired and wireless) 150ft cable (LAN'd on Belkin, WAN'd on Linksys) Linksys Router (sister in law is wired and wireless) Secondary House
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Feb 19, 2013
My DIR655 is about a month old, works fine but randomly resets to factory default (loses configuration). Used it to get internet from an existing wired connection with gateway 192.168.0.1, therefore changed Network address of Dlink to 192.168.1.1 to make it work. Every so many days of working ok, it suddenly resets to factory default with no one touching the reset button. Have to restore the configuration from saved file which is a hassle.
Although the DIR655 is connected to a UPS, it shouldn't lose the settings during blackouts right?
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Mar 1, 2013
I purchaseda trendnet 692 GR router because I understood that I would be able to stream from let's say my computer to my TV that is up the stairs. Here is the problem. I did get the router to use my existing 2Wire 2701HG modem.Yes I can connect my Samsung 6100 to the wireless 2Wire but I thought the trendnet setup would work the best.I and Trendnet support set up my router and media bridge and the two do work but my tv won't work through the MB. I have connected to the network but the next part of the connection (the internet) won't connect. I have tried different IP settings that I thought would connect but nothing so far has worked.Also I have taken a 50' ethernet cablefrom the trendnet router to the tv and I do get a connection.I have also taken a laptop through the media bridge and connected to the trendnet router.The customer service at trendnet can't take this to the next level(which is a$40 one session professional service)
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Apr 27, 2012
WCG200G ver.2 resets everytime i use wireless
Firmware Version: 2.0.3.6.12-0608
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May 17, 2012
For the past few months my cable modem has been rebooting (Power light stays on the rest turn off). I have replaced the modem and have had two technicians out here to no avail. The resets happen often during heavy use.The only errors that seem to happen frequently while this occurs are..
5/17/2012 20:33120207004Configuration File CVC Validation Failure
5/17/2012 21:54200005003Started Unicast Maintenance Ranging - No Response received - T3 time-out
5/17/2012 21:54200006003Unicast Maintenance Ranging attempted - No response - Retries exhausted
5/17/2012 21:54180002003UCD invalid or channel unusable
5/17/2012 21:54140206003DCC aborted unable to communicate on new upstream channel
[code]...
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Jul 5, 2012
my computer randomly disconnects from my modem and will not reconnect until I restart my computer (do not need to restart modem). When I check the modem, it always is still running. The lights on the modem do the exact same thing whether the internet is working or not. The disconnection is entirely random. Sometimes it will disconnect immediately, sometimes it will take up to a few hours. I do not have a router hooked up to the modem, and the only other thing the modem is hooked up to is our tv. But even when the tv box is off, we still randomly disconnect.
On the previous forum thread that I read, some of the comments asked for the person to paste their entire ipconfig and their entire ping list from command prompt I will post that below: [code] Could it possibly be a virus? I am currently performing a virus scan using Microsoft Security Essentials. I will report the results of that tomorrow, seeing that it will take several (up to 10) hours to finish and it is nearly midnight of me posting this.I should also note that whenever I unplug my Ethernet cord it gives me a symbol that looks like this other than the regular disconnect with the red "X" over the wire symbol.
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May 23, 2012
Yesterday when I got home from college my computer randomly could not connect properly to my wireless modem. It tells me the SSID etc but when I connect to it, it becomes an unidentified network and has no internet connectivity. This problem only occurs on my laptop via wifi, wifi still works fine on other computers and my phone so I assume it is a problem on my laptops end. Also my laptop can connect to other wireless networks, ie my schools public network, and they work fine. I'm running windows 7 home premium.
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Jan 22, 2012
My linksys wireless router bit the dust, trying to resurrect this old modem for use as a wireless router only. I've got the 2wire 2701hg-d connected to my isp's cable modem and to my laptop via two of the LAN ports. the lac connection gives me internet access (obviously...here i am...) but the wireless connection gives me no internet access...i can log in to the 2wire's firmware via the wireless connection...but i' m not sure what settings (if needed) i have to change.
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May 26, 2011
I have a 2wire 2701hg-b wireless router/DSL modem. Every once in awhile, my wireless devices all lose their connection to the router at the same time. I believe the problem is internal to the router/modem as all my wireless devices' connections are dropped at the same time AND I can only get them connected once I disable and then re-enable the wireless on the router. The problem seems to only affect wireless devices as all my wired devices remain connected and my Internet connection remains intact as well.
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Jan 13, 2011
I am switching from Qwest to another ISP that has provided me with a modem that is not set up with an internal wireless router. I've been told that I can configure the 2wire 270hg-d to use it as a wireless router that can then be connected to the ISP modem. Need proper configuration settings on the 2wire..
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Jul 10, 2012
Just got a never used AT+T Wireless Router (2701HG-B Gateway) from a friend to use with my laptop and comcast broadband connection. I have windows vista, and use IE as my main browser. Can I used, or is it set up to only work with an AT+T connection? I do have all the software discs that came with the unit, but haven't run them as they seem mainly for setting up DSL connection with AT+T.
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Jun 19, 2012
Basically my modem will randomly disconnect (all the lights shut down expect for the power one) for 2-3 seconds max and it happens just at a random time. When I'm on my PC I barely notice cause I'm not consistently loading something up. However, when I'm gaming (PS3) it's really frustrating because I will always get disconnected. The router is working fine and my PS3 is connected by wire. What should I do? Can it be my internet provider?
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Jun 21, 2011
I'm using a 2wire 2701 HG-B (AT&T). Throughout the day (sometimes even 5minutes apart) the DSL light will turn red, the internet will turn off green and 20-40 seconds later they'll both become green again. It's irritating because it sometimes happens so frequently and causes me to close EVERYTHING I have opened in my browser. If I'm on xbox or an online game, it disconnects completely (even if the light is only red for 15 seconds)I have data error stats .tl;dr: 2wire modem giving me problems. DSL light turns red randomly for 20-40 seconds, sometimes up to twice in 5 minutes.
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Nov 5, 2012
I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. Just in case, I set up port forwarding for my games but no change. I have swapped out wireless routers and directly connected to my modem and it still happens. I have spoken with my ISP and they can't see that I have lost connection even while I am currently disconnected. My stats look good with my downstream power stable around 4 or 5 and up around 38. Also, I have pinged my modem and each computer connected wirelessly and show no packet loss.
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Jun 20, 2011
It is a 2wire with 4 Ethernet ports and wireless capability. I have a pc and xbox connected via Ethernet and a laptop and smartphone connected wirelessly. The problem is that my router randomly completely shuts off/resets itself causing me to lose connection. This happens both when things are in use and not in use.
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Aug 17, 2012
I am trying to figure out whats wrong with my parents apple airport router. Its connected into an Arris TM402P/110 cable modem. It randomly stops working, the network is there and shows up fine but you cant connect to it. It might work for a day or 2 and then just stops. I am trying to figure out if there is a configuration issue or the airport hardware is just failing. I am not sure where to start troubleshooting. The event log for the modem isnt much help, the following message shows up occasionally:
No Ranging Response received - T3 time-out
Whats interesting is my mom plugged her desktop right into the cable modem and then after plugging it back into the airport the wireless was working again. Is it possible there is a DHCP issue? If the hardware is failing what would be a good replacement for the airport?
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Mar 3, 2012
Old Configuration:
A 2 Wire 2701HG-B DSL MODEM/Router Upstairs
Wired into 2 PCs upstairs
WiFi to a PC Downstairs.
I killed the DSL service and got U-verse, but that added a new Modem/WiFi downstairs. I still have the 2Wire upstairs, but it has no phone connection.Can I use the 2Wire to "Receive" and "distribute" the WiFi signal from downstairs?
I don't see how to turn off the DSL MODEM. If I put in the ID and Password for the WiFi router downstairs into the 2Wire upstairs, will it "Login" or will it conflict? Are there special settings for the PCs to access the U-Verse router through the 2Wire?Basically, I want to know if the upstairs 2Wire can receive the U-verse signal and convert it to wired signal for the 2 upstairs PCs.
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Nov 30, 2011
I can connect wired but not wirelessly. I get limited or no connectivity. When I try to repair I get the message "cannot connect to dhcp server. request has timed out"
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Oct 4, 2012
I can't connect wirelessly or hardwired. My internet provider is AT&T DSL. My router is a 2Wire 2701HG-B and my antivirus and firewall is McAfee. Attached are the ipconfig/all and Xirrus Wifi.
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Sep 18, 2011
Have tried 192.168.0.1 and 192.168.1.1 and both time out.I need to connect two laptops to the wireless and need the pass code.
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Feb 24, 2013
Running vwlc 7.3.101 and encountered a smaller issue.When you enable / disable a SSID, all AP's reset their radio interfaces... causing everyone to drop their connection.
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Oct 12, 2012
I have two 1252s on ports 1 and 2 off a Catalyst 3550. No other device on the switch except the fiber uplink.
Initially 1252 #2 (on port 2) resets for no reason at no specific time. We did not have a problem with 1252 #1.
The show ver on #2 does indicate that equipment resets due to power. I figured the 3550 is having problems powering two 1252s so had this AP on PWRINJ4 (validated its not drawing power via show power inline).
Today, #2 does not reset. However, now #1, which is the only device using inline power is now resetting. Same thing, reset due to power. Same weird behavior, at no particular time.
I've also have "no cdp enable" out off each port as i understand CDP sometime cause device to not boot up (15w versus 15.4w issue).
Both AP btw are Standalone IOS.
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Dec 1, 2011
My router automatically sets the wireless network settings to the original default. Sometimes after 1 hour sometimes after a week. It resets to automatic instead of the manulal settings I use for configuration. Changes the SSID to Linksys and disables wireless security.
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Jul 10, 2011
I have a couple of 114n APs in my network and the CAPWAP uptime and AP uptime are almost the same. But there is one which always resets after some time. I have moved across to another switch port but the issue persists. I have other 1141 and 1131's on this switch and no problems. The keep alives between the AP and Controller is regular. I can't get more info from the traps as the reason code is always;
" AP associated to Controller is UP. Reason: Radio interface reset due to Init"
"AP associated to Controller is down. Reason: Radio interface reset"
"AP associated to Controller is UP. Reason: Radio interface reset"
####Only 2ice was the reason code "Operator changed 11g mode". I have seen some posts about similar problems but there hasn't been any concrete solution provided.
note that RLDP is disabled, Primary discovery timer is 120sec, and the version is 7.098
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Jun 15, 2011
Everyone's 2wire works in bridge mode of they follow these steps url...but when i try i get no internet connection nor does it pick up any internet activity. I even input my account and dsl password in the netgear router gateway still no luck.I'm trying to use the netgear router because in my room i only get 2 signals bars and if i switch to the netgear wireless N router the signal strength would be alot better.
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Jan 27, 2013
I have to go back into settings and deactivate the IPV6 tunnel daily to keep access to youtube. My provider does not support IPV6. Saving changes has no effectIs there a way to ensure that the IPV6 tunnel remains deactivated?I have firmware version 1.0.30 build 126544 2011-12-24. Firmware update function says I got the latest version.
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Feb 27, 2010
I just got a linksys after years of using a single netgear, this is the second we've gotten in the last month... But each time we have the same problem, the thing resets constantly while doing streaming from netflix, over wifi, and resets the entire router. I've updated to the latest firmware but i'm ready to just throw this out and put our old netgear back up.
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Jan 6, 2013
I am getting many radio resets on 1252AG access point on Wism1. The warning in WLC shows as : AP's Interface:0(802.11b) Operation State Up: Base Radio MAC:c4:71:fe:5c:xxxx Cause=Reset on transmit completion. Status:NA cause = reset on transmit completion.I have fixed RRM to freeze and still same result.
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Jun 13, 2013
AP radio resets when the AP Multicast Mode IP is set 0.0.0.0 under the General Tab?
I rebuilt my lab controller and moved the management interface to a new subnet. Somehow, the AP Multicase Mode IP under the General Settings was removed. Afterwards, my AP's radios would reset every 2-3 minutes. After comparing my lab config to production, I noticed the IP was missing from that field. Setting the Multicast IP to 239.232.78.1 fixed the issue.
WLC 2504
AP 3502i
Code Version: 7.3.101.0
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Apr 5, 2011
We have Cisco 2811 router with Hwic-3g-HSPA card. When I configure the system everything was fine. Around two weeks 3g interface works, got IP address ,everyting was fine.Yesterday I check the sytem and I saw that cellular interface become reseting itself, without stoping.We have 2 g.shdls and one 3G connection on the same router. dialer 0 ansd dialer 1 for g.shdls, and dilaer 3 for 3G connection. [code]
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