Modem Randomly Loses Connection For A Few Seconds?
Jun 19, 2012
Basically my modem will randomly disconnect (all the lights shut down expect for the power one) for 2-3 seconds max and it happens just at a random time. When I'm on my PC I barely notice cause I'm not consistently loading something up. However, when I'm gaming (PS3) it's really frustrating because I will always get disconnected. The router is working fine and my PS3 is connected by wire. What should I do? Can it be my internet provider?
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Jul 31, 2011
Our entire office runs on wireless connections (laptops, printers, desktops, etc) and we have little to no connectivity issues considering. However, we just purchased a new dell laptop. the laptop connected but within 5 seconds immediate loses the connection and reconnects, disconnects, etc.. This is continuous. All other devices, 2 other never-before connected laptops and a tablet have all sucessfully connected without issues...only this new dell laptop does it. The laptop connects and stays connected to all other wifi connections we have tried it with (other corporate wifi and home wifi's). Dell has replaced the wireless card to confirm there was not issue with that (which I was confident there wasn't). Our IT contact suggests buying a new $500 router, but that is a little hard for me to accept seeing that only 1 device is having difficulties (his other reason for this was his concern that he couldn't access something like the router's management tool, or something like that). New Laptop is running W7 OS..
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Oct 10, 2011
I have an ASA 5505 that during preak usage, likes to lose it's connection to the cloud for 50 seconds. The device is alive and kicking, can route between different interfaces, but it's connection to the cloud dies. This happens every 45 minutes or so during our peak internet usage.
the nastyness of the config, I was having issues getting PPTP pass-thru to cooperate, and never cleaned up after myself.
Result of the command: "show run"
: Saved
:
ASA Version 8.2(1)
!
hostname THEMAN-ASA
[Code]....
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Mar 3, 2011
I just bought a linksys AE1000 usb wireless adapter for my desk top computer because there are no phone lines in the room with the computer for me to connect the dsl modem. In the room with the dsl modem there is the Linksys E3000 wirless router. My desktop will randomly lose connection with the router yet other devices that use wifi in the house work fine (ex: ipod touch, android phone, and xbox 360.) i have went through and reset all devices and gave the desk top priority in the network but it hasnt worked. The desktop uses XP.
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Jul 19, 2011
I have Charter Cable internet and a SMCD3GN2-RES Gateway and I was wondering if it can support multiple Xboxes. Right now I have it setup with a few switches in the network but I can't seem to get both of the Xboxes on open NAT at the same time. Also, my PC loses connection randomly and can't game online.
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Mar 7, 2013
I have an N300 router, and I'm having some connection issues. At least once a day I randomly lose connection. This is frustrating because I like to watch videos online and play games online, and randomly disconnecting right in the middle of a game with other people is not fun.
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Aug 28, 2012
I have Roadrunner Turbo and when it's online it works fantastic but after a couple hours or a days the modem loses it's connection for 30 minutes to many times a whole day or two.
When it loses it's connection I've tried disconnecting the modem and the router, waiting a minute and plugging it back in. I've tried reconnecting the cable wire and nothing works. I've even tried going to the TWC center and replacing the modem with a new one and it still happens.
The router I have is a WNDR3700 and it works great. We never lose connection to the router but the modem will lose its connection for when this happens the router's usual lights are on and we are all still connected to the router but the modem has only 2 solid lights and 1 blinking one.
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Sep 25, 2012
First of all, this is how my connection looks like:
PC & Xbox 360 -> Router (Linksys WRT54GL with DD-WRT firmware) -> Modem (Arris TM602B) Everything is working just fine, except for every now and then (sometimes a few times per day), when my modem decides to "stop working" for a second or two. I do not know if it is exactly the modem, but i guess that it is.
What happens, is that for a second or two, all the lights on modem stop blinking or turns off, except "Power", "DS" and "US". Those lights stays turned on. After a second or two, all the lights continues working normally.
It would not even be that big of an issue, as i would not mind if my internet radio has stopped working for a second or if i had to wait a second before continuing with browsing the web, but it becomes an annoying issue, while i am playing video games on Xbox Live. This is what causes me to disconnect from an online game, even though, everything works normally after - until it happens again.
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Feb 27, 2013
I'm currently setup with a modem > router > wifi/cable(makes no matter, same issue).If I use the cable straight from the modem into my PC, there are absolutely no issues. Working perfectly.Alright, so to my issue. If I play any games on my PC/PS3, I will suddenly lose my connection for a second or two. Not long enough for me to disconnect from the game. But rather, what should have occured during that time, will just fly by in a split second. This happens, maybe, 2-4 times per hour. I haven't changed much more than the password in the router since i bought it about 3 months ago.Should add that I have a 100/100 fiber connection from Telia, and I drop like 2-3mbit/s from using the router, compared to going straight from the modem.
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May 1, 2011
I am connected directly to my modem. My isp is Verizon fios. my internet randomly freezes for a couple of seconds sometimes. mostly when im in game and on ventrilo i notice it. any idea why its really frustrating when im in game cuz i freeze and come back dead.
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Dec 16, 2011
I have two laptops in front of me, running continuous pings to my gateway (router) and to google. One computer pings both targets fine and doesn't time out. The other computer, an Asus G73JW laptop, occasionally times out. This makes browsing annoying because loading websites sometimes times out, network operations (like file copying) times out, etc.
Screenshots:
I've updated my wireless card drivers. During this test, I'm sitting beside my router to minimize distance.
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Jul 5, 2012
my computer randomly disconnects from my modem and will not reconnect until I restart my computer (do not need to restart modem). When I check the modem, it always is still running. The lights on the modem do the exact same thing whether the internet is working or not. The disconnection is entirely random. Sometimes it will disconnect immediately, sometimes it will take up to a few hours. I do not have a router hooked up to the modem, and the only other thing the modem is hooked up to is our tv. But even when the tv box is off, we still randomly disconnect.
On the previous forum thread that I read, some of the comments asked for the person to paste their entire ipconfig and their entire ping list from command prompt I will post that below: [code] Could it possibly be a virus? I am currently performing a virus scan using Microsoft Security Essentials. I will report the results of that tomorrow, seeing that it will take several (up to 10) hours to finish and it is nearly midnight of me posting this.I should also note that whenever I unplug my Ethernet cord it gives me a symbol that looks like this other than the regular disconnect with the red "X" over the wire symbol.
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Jul 23, 2012
I have Qwest DSL 7MB internet with a motorola 3347 Qwest model modem and for some reason throughout the day sometimes fewer than than others my internet light will just go red for about 45 seconds up to 2 to 3 minutes them it starts flashing green again? I called them multiple times but they just say maybe its the modem. Is there any test I can do to see? I upgraded the firmware to the newest one to see if that would work but no luck.
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Jun 21, 2011
I'm using a 2wire 2701 HG-B (AT&T). Throughout the day (sometimes even 5minutes apart) the DSL light will turn red, the internet will turn off green and 20-40 seconds later they'll both become green again. It's irritating because it sometimes happens so frequently and causes me to close EVERYTHING I have opened in my browser. If I'm on xbox or an online game, it disconnects completely (even if the light is only red for 15 seconds)I have data error stats .tl;dr: 2wire modem giving me problems. DSL light turns red randomly for 20-40 seconds, sometimes up to twice in 5 minutes.
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Apr 28, 2011
I have a 2Wire 2701HG-B modem/router provided to me by AT&T for my DSL service. I have one issue and a seperate question sort of related to it.The issue I'm having is that whenever a laptop gets online with wireless internet the modem will randomly reset connection.Some times it will do it every 30 seconds, some times it will be once an hour or even more.It works perfectly fine on any laptop when plugged in with Ethernet cable but only with wireless it will glitch out. It does this whether it is the only computer online on the network, and also when there are a few others online so it's just the simple fact of the wireless resetting it somehow.I've done lots of google searching and some people say changing the line pair settings fixed it for them. Some say changing from b/g mode to just g mode fixed it. I've tried every thing that I've come across and nothing has worked so far. Apparently this is a very common problem for this model I just can not find the right solution that has worked for other people, to work for me as well.
if I were to want to make this modem/router just a modem and hook up my own router for N wireless would this be possible? I know I've read ways about putting combos in DMZ mode or something but I don't really know what I'm looking for because everything is worded different in this modem's settings.Can any one provide any insight as to if this is possible, and if it's even worth it to do so? Mainly worried about the first thing I mentioned though, this is just a side note.
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Nov 5, 2012
I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. Just in case, I set up port forwarding for my games but no change. I have swapped out wireless routers and directly connected to my modem and it still happens. I have spoken with my ISP and they can't see that I have lost connection even while I am currently disconnected. My stats look good with my downstream power stable around 4 or 5 and up around 38. Also, I have pinged my modem and each computer connected wirelessly and show no packet loss.
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Jun 20, 2011
It is a 2wire with 4 Ethernet ports and wireless capability. I have a pc and xbox connected via Ethernet and a laptop and smartphone connected wirelessly. The problem is that my router randomly completely shuts off/resets itself causing me to lose connection. This happens both when things are in use and not in use.
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May 23, 2012
Yesterday when I got home from college my computer randomly could not connect properly to my wireless modem. It tells me the SSID etc but when I connect to it, it becomes an unidentified network and has no internet connectivity. This problem only occurs on my laptop via wifi, wifi still works fine on other computers and my phone so I assume it is a problem on my laptops end. Also my laptop can connect to other wireless networks, ie my schools public network, and they work fine. I'm running windows 7 home premium.
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Jan 21, 2013
I currently have a d-link DIR-615E3 with the latest dd-wrt firmware (v24 from 2010-12-13). Everything seems to be ok when I boot up the router - with factory settings and unsecured wireless, I have an internet connection. When I enter the GUI, create a router username/password, everything is still fine. Then, when I create a wireless security password (WPA2 personal) I lose internet connection, and the only way to get it back is to do a hard reset of the router. This also happens if I change any setting within the ddwrt interface, not just the wireless settings. (I also have a linksys WRT54GL with ddwrt with absolutely no problems) My cable modem is a motorola surfboard SB5101U, ISP is comcast cable, running windows 7.
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May 21, 2012
However, only some of them remain, so I will describe them again here.My router (Belkin) was working fine for over a year. Everything seemed to be working just fine, then this happened to me once but the problem disappeared itself. However, day after that, it happened again after I restarted my notebook.Basically, my connection drops out for few seconds every few tens of seconds. This means that I get regular lags several times within every single minute. Here is screen from "ping [routerIP] -t".imgur: the simple image sharerQuite frustrating, huh... This is only wireless-related issue, connecting to the router directly using RJ-45 solves the problem.
I have tried restarting and reconfiguring the router, including changing SSID, Channels, turning off security, restarting and restoring factory defaults.My notebook seems to be the only PC having this issue (however, I have not been able to test that out yet, but the problems seemed to come exactly after a PC restart, very unlikely a coincidence). I have tried removing windows network profiles, restarting several times, setting a static IP and removing browser proxy settingsI have been trying to google the solution, but all I found were already known (and not working) solutions, also, everyone seems to be having a less frequent drops (few times in a day, or an hour, I would love that xD).
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Dec 26, 2012
The problem I am having is my wired internet connection is going out every minute or so and stays out for about 1-2 seconds at a time sometimes it stays out for around 3-4 mins usually twice a day. This problem has been occurring everyday for the past 2 or so years some days it is worse. I have power cycled the modem and router many times, replaced the router, replaced the modem bypassed the router and it always does the same thing. I have gotten cox cable to come out many times, once was to replace the modem, and it conveniently does not have problems when they come then i look stupid. I have showed them the screen shots of the outages from pinging multiple points on the network as shown in the attached screen shot, as you can see in window labeled 1 is a continuous ping of google.com, window 2 is the first hop on the tracert as shown at the bottom of the picture, window 3 is my modem, and window 4 is my router.
As you can see I never lose connection to my router or modem and it is the same when i run tests from other devices. Every time I call them or show them this picture the only response I get is there are no reported outages and to try to reset my modem and router or they can send a tech. When the tech comes there seems to be no problems and I show him the screen shots and he writes it off as peak hour malfunctions even though it does it at non-peak hours as well. Then when he leaves It starts to freak out again I have gone through this scenario at least 3 or 4 times and at this point am getting very frustrated. Even though it is not very noticeable with normal web browsing in gaming and streaming it is a nightmare. I would have already switched service providers if there were any other that service my area.
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Aug 17, 2012
I am trying to figure out whats wrong with my parents apple airport router. Its connected into an Arris TM402P/110 cable modem. It randomly stops working, the network is there and shows up fine but you cant connect to it. It might work for a day or 2 and then just stops. I am trying to figure out if there is a configuration issue or the airport hardware is just failing. I am not sure where to start troubleshooting. The event log for the modem isnt much help, the following message shows up occasionally:
No Ranging Response received - T3 time-out
Whats interesting is my mom plugged her desktop right into the cable modem and then after plugging it back into the airport the wireless was working again. Is it possible there is a DHCP issue? If the hardware is failing what would be a good replacement for the airport?
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Mar 26, 2013
Mediacom is my cable provider. They came out a few months ago and thought the problem was their Motorola modem. They replaced it with an RCA (Thomsen) which worked great for about 3 months.Now (3/13) I am losing my connection at least once a day.I started to download the new Netgear Firmware update, but in the middle of that, you guessed it, the connection dropped. So now my router is useless. There's probably a way to reset it, but I haven't found that yet. And so far the Netgear phone # is locked inside the router somewhere! I'm hard-wired to the RCA modem now, so we'll see. I have a feeling, after reading the previous thread, that my connection will be fine.I have my own cable modem, needed for a previous cable provider, and a new Netgear N600 2-frequency router.
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Jul 17, 2002
Network was:
AT&T Broadband ISP
LanCity LC-PET3 cable modem (non DOCSIS)
Linsys 4 port hub
2 Win98SE PCs
All worked fine
New network is: Same as above, with a Linksys 1 port router (BFSR11) between the cable modem and the hub.
Router is configured to be a DHCP server (default configuration).
I assigned the router a custom WAN side MAC to match one of my two PCs to avoid having to call AT&T to get things running.
Results: Everything runs perfectly fine initially, but after leaving and coming back to either system (left on, in standby) after quite a while (going to work / bed), the network connection is dead.
WINIPCFG still reports the same IP, but seems to hang forever if I attempt to release / renew. The router's is unreachable for configuration / status (it's still on the default IP of 192.168.1.1) Pressing the reset button on the back of the router restores the internet connection (quickly too - I'm back online in about 15 seconds).
Entering standby manually and coming back out again after just a couple minutes does not affect the internet connection - it seems to only occur when I'm off for an extended period of time. I have no had the time to determine what the period of time is, and if it is a fixed time since DHCP lease / initial startup, or if it is a fixed amount of inactivity time (or maybe even not a fixed amount of time at all).
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Apr 27, 2011
New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet, All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox, Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.
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Feb 12, 2011
I have 3 computers at my home, a WRT54G V1 router.
2 of the computers are connected wired to the router, the internet on them works fine. My other computer I have connected via wireless, and when I try to go on the internet every 3 seconds it is saying not available. Now one thing I noticed was that when I connected to the wireless network it renamed it to my computers service tag. I confirmed this via a friends laptop. From "Busted" to "DCLZMRH1_Network", defenetly not something I did.
When this wireless computer is connected, ALL computers on the network begin having the same problem where each 3 seconds everybody is disconnected randomly. However as soon as I turn the wireless computer off, everything goes back to normal on the wired computers.
I have successfuly replicated this issue using 2 different wireless adapters, one USB, and one "wired" the one you put on the inside (lol) I have Brighthouse Networks cable internet
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15
[Code].....
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Oct 18, 2012
I've recently bought a new desktop with a TL-wdn4800 wireless device. when i start up i instantly get full bars for my wireless however after about a minute, it drops down to one bar, and becomes hardly usable. i'm wondering if this is the device turning itself off and reverting back to the default inbuilt wireless device?
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Dec 29, 2012
I have been with AT&T Uverse at the current place I'm living for almost a month. The connection has been satisfactory for the first three weeks, but this last week my PC's connection has gone diggin through the Earth cause it sure as hell can't penetrate clearly.I personally have three devices, and the two roommates have their own and they have not mentioned any issues with theirs-if they've even noticed.My Devices:PC - OMG FML KMN, Mainly cause I want my EVE (crack)PS3 - No ProblemsTablet - No ProblemsSpeeds have been testing in ranges from 0.09 kbps to 8.25 mbps over five samplings this morning while the tablet's been testing standard speeds consistently.
During Xirrus' "Ping" testing (Yes, I Googled the hell out of and troubleshot this irritation for now almost two days first) my PC's connection died and was unable to locate my connection for at least 30 seconds. This had happened several times yesterday as well with the following instances :EVE Online x 2 clients I lost a thorax cause of itFive peripheral programs: Mumble, Pidgeon, Pyfa, EVEHQ, Garpa At least five tabs open on ChromeMisc software.In the past few days my PC's connection has been highly intermittent-and that's at best. First I thought it has something to do with my video drivers which I updated to no effect. Then I thought it might have something to do with some of the software I use for EVE Online which had me trying variations of running programs to still no useful effect.
I've also switched from the internal wireless device to a NetGear Dual Band adapter, but unfortunately it still produces the same results. This put me at a loss. If my other devices are staying connected, but two independent network devices produced the same failing result on the same PC...wth maaaan. Software? Hardware?
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Jun 24, 2011
I'm currently using a Lenovo V360 and my issue is that my computer, which connects via wi-fi, disconnects from the network randomly. The network will be completely removed from the list of available networks. The other networks available will still be visible. I tried turning off the wi-fi button on my laptop and turning it back on, but the list of available networks still does not include the network I was recently connected to. The only way to see the network on my Lenovo is to restart the computer. The connection works perfectly after I restart. It is definitely not the network's problem because I am still connected to the same network with my other laptop. If necessary, my laptop runs Windows 7, my router is a D-Link, and the encryption is WPA.
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Jun 22, 2011
User has a laptop, takes home and uses in office.Running Windows XP. Once he comes in the office, tries to retrieve a file from his network drive connection, the laptop loses the drive connection.It will restore only if I reboot just to drop shortly after.
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Apr 15, 2013
I've recently had to switch to a wireless network, buying a brand new Netgear DGN220v3 (which works great, by the way) and an Asus PCE-n15 network adapter for my desktop pc. Now, the signal could be slightly better, but it's pretty fine and quite fast when available. The problem is sometimes the adapter just seems to "forget" all the active connections and doesn't see any connection at all for a couple of minutes. It's updated with realtek drivers, I've tried using the Asus utility as well (which installs realtek drivers anyway + a -not so useful- program)
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Jul 19, 2011
Recently, my PC has been losing connection to the internet at 1am.It doesnt tell me its lost connection and when i repair the connection it says that it has been repaired - but nothing will connect to the internet and the Zone Alarm symbol stays static instead of its usual green/red activity bars to let me know data is moving in and out.
My xbox is fine all of the time and the other computers in the house are also fine when i checked them at night.- I also checked the ethernet cable from my pc to my xbox to see if that could be the issue - but the xbox worked fine with it.
[code]....
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Nov 3, 2012
My laptop loses connection to the router.... constantly. When it disconnects I check my available networks and the laptop will not pick up any... neighbors or my own, I refresh they show up ...I have my network set as the preferred so it will always attempt to reconnect when available; Sometimes it starts to reconnect then drops off and cannot see available networks again! If I am able to reconnect... Sometimes I don't even have time to refresh my browser before it disconnects again; however sometimes I stay connected for hours at a time, other times/days just can't stay connected very long and becomes so frustrating that I just shut down the laptop and say "Fahgetaboutit"
I thought it was the network driver and a intel has an update(even though my LT doesn't show that I need it), I downloaded the update first knowing that I would be with out internet service after removing the old driver software but the new software installation always gives an error that it cannot install with older version present even after I'm sure I've removed it ... Not sure what to do... I ran cmd: ipconfig /all>network.txt&network.txt and here is the result of that straight from the activated notepad:
Windows IP Configuration
Host Name . . . . . . . . . . . . : VAIO-PC
Primary Dns Suffix . . . . . . . :[code].....
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