Cisco Routers :: WRVS4400N - Wireless Signal Keeps Dropping
Jan 6, 2012
I have installed a WRVS4400N router in a client's office. When laptops are plugged into the router everything works fine. When they are attached via the wireless signal it drops frequently. WPA personal is being used to encrypt. I have also installed the latest firmware and am having the same results. What can be done to eliminate the drops?
I have several wired and wireless devices connected to the router which is running the latest firmware (2.0.2.1) and I have this issue with all wireless devices. The router is configured for B/G/N Mixed, Channel 6, and to broadcast the SSID. Security Mode is WPA2-Personal w/ key renewal set to 3600. Connection control is configured to allow only the desired MAC addresses. All wireless clients are configured for DHCP (as are some of the wired clients that do not have this issue). I have tried various setting changes over time, none of which have resolved the issue.
What I have determined, and may be useful, is that each time this occurs I am unable to ping the router from the client and have no connectivity to the internet or other devices on the network. If I ping the WAP address (reserved for internal use address) I get a response and then connectivity is always restored after doing so. In other words, I ping 192.168.1.1 and get no response, immediately ping 192.168.1.2 and get a response, then immediately ping 192.168.1.1 and now get a response and connectivity is restored. If I skip the first step and just ping the reserved address followed by the router address result is always the same. It would appear the issue is between the the two router addresses.
Prior to owning this router I had a Linksys BEFSX41 that I had for about 7-8 years and a WAP54G I had for about 5, both of which still worked and I never had this issue with my wireless clients. I went to this router for the increased performance and am very happy with that aspect, however this issue is unacceptable.
After about an hour it routinely drops wireless clients. Wired clients are fine.
Re initiating a connection from the clients usually restores the connection fine. Sometimes this is just doing something to force the client to use the connection for some active function other times it's forcing the client to renew it's DHCP address or power cycling the client. The same experience is happening with a TioVo on WiFi, an iPhone on WiFi, and a WAP4410N in Client Bridge mode.
While this may not sound that bad, it's creating 2 huge issues that shouldn't occur.
First, the wireless clients that are dropped are not accessible from other clients on the network until they reestablish their connection. There is no indication on the client of an issue with the connection. For example, a TiVo connected over WiFi isn't accessible from the network until it reestablishes it's connection. It works fine then for a hour or so.
Second, for the WAP4410N (firmware 2.0.3.3) in Client Bridge mode, this client requires a power cycle to reconnect to the network. In much less than an hour it stops responding to it's IP address for it's management page, but continues to pass traffic from the multiple wired items it's bridging. Then, after about that same hour, it stops passing this traffic too.
I tried running the WAP4410N in WDS Bridge mode but was unable to get it to work. For this testing, access to the management page was the test with no devices behind it. So, it's possible that that access is what was broken and that it may have passed traffic. No wireless clients need to connect to the WAP4410N, just the bridged wired clients.
This WAP4410N was previously acting as a brige to a WRT54G with no issues, but at G speeds. Which makes me think it's an issue with the WRVS4400N dropping clients and the clients not knowing it.
We have a home network which consists of one Motorola wireless router and 3 PCs. Two of the PCs connect directly to the wireless router without any issues, however, my PC dosent have a built in Wi Fi card so am using a TP Link wireless N USB adaptor.... so as you can imagine the signal is still very poor. So I have bought a TP Link AP and have it set up in repeater mode to increase the range of the router and thus improve my connection.
Now this works great in the short term as I get full signal, but the problem is the signal tends to drop out every 20 mins or so.Now, originally we were recieving an IP address conflict message which I thought was causing these drop outs, but I have rectified this by using MAC address filtering on the AP (think the AP was connecting to someone elses PC in our block of flats), but the drop outs still continue.
I have a static IP set on both my PC and AP and DHCP enabled on the Motorola router, I have also tried changing the Motorola's channel and moving the AP to different places but the story dosent change.I am a right noob when it comes to networking and have got this far by reading manuals, google searching and trail and error so dont know what else to do.
I have a Dell Studio 1745 Laptop and its only a few years old, I recently upgraded my router to be wireless a year or so ago and have had a few d/c issues here and there but mostly has not been a problem.Recently I have had tons of d/c issues while playing warcraft or browsing the internet in general, anything really.So I made the mistake of recently updating my WNR1000V3 router's firmware from my laptop's wireless connection. After I did this I saw all sorts of warnings (none built into the firmware itself, sigh) that this was a big no no.
Since then my d/c issues have been horrible but what it does now is my connection will be completely normal then all of a sudden my wireless access point will switch to 'No Internet Access' and it will drop my internet.The only way I can get it back is to go into the other room and reset the router by either unplugging it, or pressing the reset button on the back, once it reboots and everything, my laptop sees the connection again, and it has Internet Access fine.Soo I went and made the problem much worse, the lame part of the situation is before I had this firmware issue I was getting this problem anyways.
I decided if I could flash a older version of firmware to the router using my desktop that is wired to the router I could then reupdate it to the current version,I found a old firmware version on netgear.com and went to upload it through the router login for my router, it then said the file format was unrecognizable or not the right one (it was a .img file). I even tried to mount the file and explore it, no go. I found another firmware version older than that and attempted to flash that to the router and it began to update, then gave me a warning that this firmware was older than my current, I click yes and my internet drops and the update never happens.
So if I did screw the modem up this way I have no idea how to fix it now I have reset it to factory settings but this doesn't affect the firmware version. I suspect the firmware has something to do with the recent problems because I have seen the 'Congratulations, You have setup your router and are connected to the internet" like 20 times these past 48 hrs.I downloaded Xirrus wifi inspector and have it running now.I tried the ip flush and release stuff, and a bunch of tricks ive seen on other forums.My system is Windows 7 with a Intel wi-fi link 5100 AGN network adapter. I have tried rolling back that network driver and messing with the advanced and tcp/ip settings.
My linksys never dropped a wireless signal in four years of use, this one has dropped 3 days straight.Dunno about the wireless part of the router; Terry, etaf, any input on the quality of this router?
I just bought and set up an E2500 wireless router this evening. Using the default settings (as applied by the Cisco setup CD), I was experiencing pitiful range, with signal dropping to 2 out of 4 bars just one room (about 20 feet away). (Previously, using the exact same physical setup with the same computer and a single-band Belkin n150 router, I always had 4 out of 4 bars in that room).
I entered an online live tech chat, and after some back and forth, the tech rep had me change the settings as follows: (1) Rename the SSID to separate the two bands: One network SSID for the 5GHz band, another for the 2.4GHz. (2) Turn off auto-channel for both networks: Set 5GHz to stay on channel 36. Set 2.4GHz to stay on channel 1. (3) The 5GHz is set to use 20/40 MHz width, while the 2.4GHz is set to use only 20MHz width, but I believe those were the defaults already in place.
Then he promptly ended the chat, so we didn't get to finish. Nonetheless, with these settings in place, I am now getting a steady, uninterrupted 4 bars in the next room, using the 5GHz network SSID. Because we were disconnected, I have a few questions remaining:
(1) Is it normal to get such terrible range using the default settings (that's make for a lot of unhappy customers and a lot of extra calls to tech support)? Or does this indicate a problem with my router? (This was a Cisco certified refurbished model) (2) Which change 'fixed' the problem: Was it separating the two bands into different SSIDs, or locking the channels rather than using Auto channel? (3) Was this just intended as a test to troubleshoot the problem, or am I supposed to leave the router configured this way? (Since we were disconnected, I didn't get to follow up with the tech rep after changing the settings.) With it configured this way, I'm connecting devices that can find the 5GHz network to the 5GHz network's SSID, and the other devices that can't find it, I'm connecting to the separate SSID for the 2.4GHz network. Seems unnecessarily messy to have 2 SSIDs.
I have a pci wireless card that I have been using with the same router for some time. All of a sudden in the last couple of weeks it suddenly developed some habbit of dropping the signal from the router on random intervals. During the times that it does it, it will do it over and over again for hours sometimes.It will connect, then drop off less than a minute later, then reconnect again. It will just suddenly say "No Connections available",when normally there are at least 3 connections displayed in the list(2 neighbors and 1 mine).
I am using Windows 7 64 bit and I just now did a fresh reformat on the hard drive an hour or so ago to try and rule out the option of conflicting software/drivers/malware and so on. The problem seems to be persisting still.I have the latest drivers that I can find for my card and updated firmware on the router(same exact setup I have always used).
I have Linksys WRT160N v2 wifi router that I have been using for over a year now, till two months back I was very happy with the router, speed was good without any signal issues though in last couple of weeks I have noticed that the router has started to create problems like the browsing will stop it self for a few seconds without any reason (specially I notice this when I am on youtube playing a video that will stop after 2 or 3 minutes).
My WRT400n has started dropping the wireless signal 4 to 5 times a day. Somet times it fixes itself but most of the time I have to re-boot the router to connect a wireless signal.I looked for a firmware upgrade but there hasn't been one since 2009.
My old WRT54G V8 router has been acting up lately. It keep dropping the connection out of the blue. Sometimes I'd be browsing the Internet when the router's signal vanishes completely, it disappears from the list of available wireless networks on not just my computer, but my smartphone and all other devices in the household! Other times I keep connected to the network but there's no access to the Internet. Everything seems fine on the ISP's part, I can connect just fine directly from my modem, so I'm certain the problem is with the router. Besides, these problems are solved by just power cycling the router.
Our house is located up a hill and a long way (1,400ft) from the main road and we always have problems with the signal dropping on our cable internet connection. According to the line tech's that have been to our house the problem lies with the 20+ year old cable that is being used to get the cable signal from the road box to the house
I am wanting to replace that cable but from what i have read so far is that cat 5/6 cannot go the distance i require
I have looked into going with a long range wi-fi but there is no direct line of site from the road to the house and there are a million tree's in between us and the road so its not really practical .we are not needing any major amount of speed, just enough to do surfing, streaming, and the kids like to do multiplayer gaming. 7-10mbps would be great for us, before we started having problems with the cable we were only getting 4-5mbps and that was enough for what we needed
My wife, daughter, mother and I recently moved into a place together. Since moving in together, our internet connection has been less than reliable. We use a motorola modem and a DLink DIR615 router. I have a desktop with a wireless card, and my mother has an all in one with a wireless card, so we both connect wirelessly to the internet. We also use iPhones and a PS3 for internet purposes. The DLink is my router from my family's old place before moving with my mother. The motorola modem is my mother's from her place. Prior to sharing a household, I never had a problem with the router dropping signal. She, however, did have a problem with it. She was using the motorola and a netgear router. So, with that out of the way, here's what happens. The internet works fine and the network shows as available, but then suddenly the internet just goes out in all areas of the house. The network no longer shows as available. It's fixed by unplugging the router for about 10 seconds and then plugging it back in. I've tried talking to DLink about it, thinking it was a problem with the router. They even sent me a replacement router because we couldn't figure out the problem, but even with the new one it's still happening. I can also add that while we were waiting for the replacement, we connected my mother's Netgear and it continued happening. When the new DLink came, I confirmed that the router has the latest firmware as well, just in case. I can add that since sharing a network, we've been getting an IP Address conflict message on both computers. We both have Windows 7. Can anybody shed some light on this? I have some knowledge of this kind of stuff but what's happening is way beyond my scope.
I have an older Inspiron 8200 with XP I'm trying to fix up. I added an internal 802.11g card and it connects to my wireless network just fine. For some reason the connection only stays open for about 10 minutes or less and then it disconnects. If I try to reconnect to my network it works, and then the same thing happens again.
It doesn't do this when I plug it into a wired LAN. It does do the same thing when I try to use a wireless USB or PC card adapter.
why it keeps dropping the connection? And why it won't automatically re-connect? The laptop is very near to my router so I know I'm getting a good signal. Other laptops work fine with the router.
I have D-Link Amplifi N+600 Dual Band wireless router (Model: DIR-827) that was purchased a couple of months ago. I live in a house with a bunch of other university students so I would estimate we have about 18 devices that connect to the router such as laptops, mobile phones, and gaming systems. Every few hours our wireless router will just stop working and drop everyone's connection including the connection to the wired Ethernet ports. The light which is normally green on the front of the router turns yellow and will stay that way until the router is reset. The network still shows up on all the devices with full signal bars but no access.
I have a D-Link DIR-655 version B1 Just installed firmware 2.03 Use a cable modem (Comcast) Motorola SURFboard model SB6120 Am trying to use Netgear 85Mbps Wall-Plugged Ethernet Adapter XET1001 to carry signal from the room where the cable modem is to another part of the house where I hope to connect the D-Link.
I have an ongoing problem with my WRVS4400N router. It reboots on it's own when streaming video through a wireless connection (computer, xbox, roku, tv). Once I make a wired conection, it performs flawlessly. The firmware is up to date. I have read some reviews of this router on Amazon stating the same problem, but I expected it to be solved with firmware update. Unfortunately, this was not the case.
I need trouble-shooting wireless network connectivity issues that arose recently:We use a Comcast modem and two WRVS4400N's as wireless routers/wireless access points.We recently got our comcast service upgraded to 100/20 and also got rid of our static ip address. As a result (I think there must be a sort of causal relationship here, but I'm not sure what it is) we can no longer connect to the internet using our wireless networks. We can connect to the wireless network, but have "No Internet Access."
We have an office with about 10 PCs, and several other network devices (smartphones, printers, etc). Some PCs and printers are wired, some are not. About two weeks ago, some (6) of the wireless devices lost connectivity. Since then, some (4) of the devices have also recovered normal connectivity.
As of right now, there are two computers, a laptop and a desktop, that cannot use the wireless network. They see the wireless network, connect to it, receive an IP via DHCP properly, have correct DNS servers listed in ipconfig, but they can't ping the router, use the intranet, or internet.
A few days ago I received my DIR-655 I ordered off Amazon and hooked it up. There were no problems the first day after initial setup. The next day I noticed that I was losing internet connection even though the wifi indicator on my laptop said otherwise. This happens for about 5 minutes at a time and on other devices such as my desktop and my iPad. And I hopped on Call of Duty last night and played a competition with some friends and gave everyone 4bar connection. Later that night, I was playing some more and people that connected to me received 1bar connection and I got that in return on their connection. I feel that the router isn't working with my devices right?
What would be an acceptable number of wireless connections to a WRVS4400N router? I'm working in the IT department for a new company, and one of the offices complains that using VoIP and doing large file transfers are constantly a problem. They are all connecting wirelessly to the WRVS4400N. I managed to vpn in and connect to the web interface of the router, and it shows that there are 30 devices connected wirelessly to it. However, when people plug into the wall jack VoIP and data seem to work fine.I can't find any info on what a best practice would be for number of wireless connections to the router. There's no Vlans setup on it from what I can tell, so that may be my next step, to separate data and voice traffic.
I recently purchased a WRVS4400N security router and have got a strange problem with it. I set it up as my main router and connected two computers (a desktop and a server) using DHCP. They both work fine, internet is as fast as it should be, no problems whatsoever. However, when I setup the Wifi SSID (whatever security options I use, same with open/wpa/wpa2) and connect my laptop to it. It is allocated a IP address and windows even says that there is an internet connection. As soon as I try to do anything though, I am dropped. Try to ping an outside server, failure and dropped. Open IE, failure and dropped. I cannot even access my local server connected by wire to the router.If I connect the laptop via a cable to the router everything works, and it continues to work when I unplug it. So this means that right now I walk over to the router and plug my laptop in for 3 seconds before I unplug it and then use the wifi for a couple of hours without any problem. But as soon as I try to turn on my wireless Logitech SqueezeBox or wireless printer, they fail and take my laptop with it..
I have:reset the router, used both firmware 2.0.2.1 and 2.0.1.3 and done a factory reset.Tried to move the router close to the laptop, no difference.
I see a lots of problem associated with wirless connectivity with WRVS4400N, with following config
Firmware version - Firmware Version: V1.1.13 Wireless connectivity - G/N Mixed Auth - WPA2 AES Everything else default and AUTO,
Problem:The end devices suddenly drop connection. Wired connection works just fine. The DROPPED device can not be reconnected. On MAC I get AUTH time out. I see the SSID being broadcasted from my HTC wireless analyster so radio may not be the problem. I changed to set the speed to G only or N only but not avail. ONLY way to recover from this is rebooting the router.
Query regarding the Cisco WRVS4400N and Valet M10 routers. How to block the web interface (router login page) from wireless accessibility?
-Our Business is a hotel, so untrusted intruders are our guests. -Our ISP seeks hotspot methods that we cannot implement. -Our only solution is routers and an AP to extend internet wirelessly.
the login page or configuration page of the router is always accessible via the gateway address.if the gateway is 192.168.1.1, then a guest can just enter this address and try to guess the password. hacking tools add to the problem.the LAN is working but it is not of certification standards.I seek a way to block wireless access to the gateway login page or physical access only.
I've just purchased WRVS4400N VPN router and installed it. This was a replacement of a old Linksys router. After installing the router, I've started seeing wireless drops, packet drops and latency on pings. I've installed the latest firmware, disabled Firewall services, disabled IPS. No changes at all. As a basic example, I am pinging my NAS device (hard wired to router) from a laptop connected to wireless below. Previously while connected to my old linksys router the time was equal to no more than 2ms.
When clients connect wirelessly to the WRVS4400N they successfully get a DHCP address from the Windows 2008 server. After they have the address they can no longer access the server. It cannot be pinged, no drives can be mapped and internet access fails because the same server is running DNS. The WRVS4400N is setup for DCHP relay to the server. Wired clients do not have this problem. Wireless clients that connect to a secondary WAP on the same LAN also do not experience this problem. I have updated the router to the latest firmware version, reset it to factory defaults and reconfigured from scratch. Turning the server firewall off has not made any difference either. I have been able to bypass the internet problem by adding a second external DNS server in the DHCP scope options.
Is it possible to telnet into the 'WRVS4400N Wireless-N Gigabit Security Router with VPN' router? When I try it says the remote system refused the connection.
I have been using one wireless router which is working fine, but i have decided to add another wireless router downstairs to better the signal by putting the internet wire into the router. But when i do this both the routers work fine for 10mins, as i am able to browse the internet etc but then everything stops working from both routers. It shows on my computer and iPad as connected as they have full signal strength but no webpage loads.
How do I use an Actiontec 1000 modem (with wireless) and a TP-Link 4 port cable/DSL router and still have a wireless signal? When I connect the ethernet from the modem to the router, the router lights come on but the wireless signal goes down. Want 2 PC's wired (only one port on modem) and still want wirelss signal.