Linksys Wireless Router :: EA3500 Dropping Internet Connection Every 2 Minute?
Apr 12, 2012
I've recently purchased the EA3500 dual band wireless-N router to replace my old and somewhat tired WRT54GS. The old router worked, I just decided to upgrade to wireless-N since all of my devices are now capable.My ISP is Comcast and I use a Motorola SB 6120 cable modem. After an extremely easy setup of the new router last week, I experienced one full day of glorious speedier network and internet traffic. However, roughly 24 hours after installation I started experiencing intermittetent internet connectivity issues. As in - the cable modem is accessible for 2 minutes and then can't be found for 2 minutes, repeat forever.
After multiple different troubleshooting steps, including rebooting both the modem and the router together, separately, and releasing and renewing the router's IP Address through the router's admin page, I finally ended up resetting the router back to factory defaults and letting Windows 7 guide me through the re-installation rather than using the provided "easy setup" CD from Cisco.
This seemed to have worked, but 2 days later, my "every 2 minutes" issue returned.
Something important to note here is that all of my devices - both wired and wireless - are able to communicate with each other without issue. For example - while I have no access to the cable modem, I am able to stream music from a wired desktop through a wireless laptop to a wireless receiver connected to my TV. I am also able to access the router's admin tools during my connectivity issues.
View 1 Replies
ADVERTISEMENT
Jan 3, 2013
I am using a brand new Linksys EA3500. We have 2 laptops connecting to it. One is an older XP machine which never has any problem. The other, a Vista machine, periodically drops the connection to the internet when connecting wirelessly. It never loses the connection to the Linksys EA3500 router, it just says "Access: local" and there is no internet. If I plug the Vista machine in wired to the router it works fine. I've tried my old router and I don't get this problem, which leads me to believe that my wireless adapter is functioning properly on the Vista machine.
When the vista machine drops the internet, I can still get into the router configuration at 192.168.1.1, but when I click on the tab which says wireless it sometimes says: "Router not found. You are not connected to your router." It says this despite the fact that I am connected to the router?I've tried reinstalling Windows, that didn't make any difference. I am convinced that it is a problem with the router, but I can't find any settings to adjust which remedy the situation. Of coarse, I've tried reseting my modem and Router many times...doesn't resolve the issue. I've also gone into DOS and done an ipconfig release_all and renew_all.
View 1 Replies
View Related
Mar 22, 2012
I just brought home an older desktop and my wireless connection seems to disconnect about every 30 seconds to a minute, then reconnects.
The only other devices that we are using wirelessly are our phones, which we never notice a problem with. When it is connected, the signal stength is excellent. It just keeps dropping. Speed 72.0 mbps.
I am using a Linksys E-1200 wireless N router, and a Belkin N150 USB adapter.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
[Code].....
View 14 Replies
View Related
Sep 20, 2012
I have an EA3500 that I installed recently to replace an old NetGear Router, everything works fine like a charm and suddenly is like the router goes down, both wired and wireless connections go down, no connection at all to the router, no internet, no nothing, the power stays on, but you can see the Leeds on the back blinking like when you do a reboot, then after a couple minutes everything comes back again, till the next drop...it happens several times a day, sometimes 3 to five times in an hour, some other times just happen 2 or 3 times a day... I have tried everything possible, changing the settings, factory defaults, firmware upgrade and roll back, MTU, different channels, even different power outlets to no avail.I wonder is I have a lemon, the worse part is I can't return to the store since the UPC code is gone (rebate) and links says they can't take it back as RMA.
View 3 Replies
View Related
Dec 15, 2012
i've recently upgraded from E3200 as i wanted slightly faster and more reliable router, only to find out this one is more troublesome then the older model.
Upgraded to latest firmware:
EA Series Linksys Smart Wi-Fi Firmware
11/19/2012
Ver.1.1.39.145204
i've excellent WIFI reception - setup 2.4GHz and 5GHz networks (diffrent SSID). i've few apple computers on the WIFI, and ipod touch 5th gen with iOS 6.01.Seems that often when i browse web on the ipod, the WIFI drops (takes about 60s to reconnect - almost as if the router is rebooting). But it's not conclusive and unpredictable. It also happens just with the computers when browsing web.
View 9 Replies
View Related
Sep 16, 2012
I have a brand new EA3500 (three months old) that has worked fine until recently. For some reason the wireless keeps dropping all connections every few minutes. I have checked the internet connection and that is not it as I can be hardwired to the router and the internet never drops. This happens to every device in the house (two Xbox, tablet, multiple PC's) at the same time, or randomly between. The devices are a mix of G and N so it is not associated with just one particular band. I have verified the wireless phone, microwave, or anything else that might interfere with the signal is running. One thing I have noticed is that when the wireless connection drops, the actual signal does not go away, I can still see it with a wifi analyzer. This is very frustrating as I just replaced a previous Linksys router with this one for the very same reason. Perhaps I should have bought some other manufacture.
View 4 Replies
View Related
Nov 30, 2011
I'm using the 802.11 Mode Mixed, with WPA (Both WPA-WPA2).
I'm new but I recently bought a new D-Link DIR-615 router. After getting everything setup manually due to the cd install not working properly. I was walked through the manual setup with D-Link Tech Sup. Now everything is working fine, but when I go to open mushclient and log into one of my mushes to rp, I will connect just fine, but after a min or so the connection drops on the client itself.
Now before this D-Link, I had a Netgear router and Lynksys Routers, ran the install software and everything. Things worked, I was able to login to my mushes and not worry about getting disconnected from them. But now with his router, I feel because I didn't install the software, that something wasn't setup properly and I have to reconnect to the mush every few minutes. Now the internet doesn't drop, I'm still online, still able to surf, able to play on my Xbox 360 and connect online with my laptop. But this one program, the connection drops constantly. Now If I just connect using just my modem, I can stay connected until the mush times out due to me being idle for say about 8mins. But if I'm chatting with someone in Mushclient, the connection drops and I have to reconnect.
View 2 Replies
View Related
Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
View 9 Replies
View Related
Oct 1, 2011
I had the 2 Wire Box that received TV and internet. Called my ISP and they gave me this access point to use instead. I hooked it up and it was fine for about 2 weeks. Suddenly for no reason it started dropping. Noticed it first when online gaming on my PS3. Checked laptop and all wireless devices down. Takes about 30 seconds.
View 1 Replies
View Related
Aug 1, 2012
Wired connection to the router works fine. But it drops all the wireless devices (PC, phone, tablet) multiple times each day, sometimes only 30-60 minutes after reconnecting. Power cycling the router "fixes" the router and allows reconnection. There are 2 topics in the FAQ section that looked good: Getting poor or no signal from a wireless routerTop causes of dropping wireless connection on a Linksys routerbut clicking on those does not bring up anything.
View 9 Replies
View Related
Feb 4, 2012
Set up: Router: WRT110 1 computer connected via ethernet cable 1 computer using a wireless nic card from cisco
The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).
The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
I don't understand how to even frame this problem in a concise manner, much less seek information as to how to resolve it. It's seemingly giving all priority to the computer connected via ethernet but I that's just intution speaking.
View 4 Replies
View Related
Oct 3, 2011
I recently changed the security mode on my router from WEP to WPA2 Personal. However, since that change, I've noticed that the wireless devices, 2-laptops, are intermittently loosing their connections. . I don't know if it has anything to do with the security mode change, but I don't want to go back to WEP for obvious reasons.
View 9 Replies
View Related
Dec 22, 2006
I have a WRT54G conected to a desktop through a wire, and conected to a laptop wirelessly. It starts working fine, and after a while i get no internet connection in my laptop nor my desktop. After this happens i disconect the power source from the router, i conect it back again and it starts working.
View 9 Replies
View Related
Jan 25, 2013
I've been using my Linksys WRT54GC for couple years now, and only recently have I started to have significant issues with the device. I'm using a 2012 Macbook Pro, and my internet connection seems to be randomly dropping every now and then. Sometimes it works just fine for couple of hours only dropping once or so, sometimes it starts dropping literally every few seconds. What I usually do is quickly restart my wifi and the connection comes back right away. I also tried not doing that, and the internet connection tends to come back up after a minute or so.
I have read countless topics, also tried many things: changing MTU, the thresholds in router settings, security modes (it seemed to have worked fine after I changed it to WPA, not anymore though. I'm using no password now and it doesn't fix the problem either), changing the channel (my strongest signals around are on channel 1 and 11, thus I left mine on 6), I even reset the router today (held the reset button for 10 seconds~) but it didn't work either. I didn't upgrade the software since I heard stories about the software available on this site being corrupted or something, bricking the router, which is the last thing I'd want (I'm running on 1.00.7 now).
I have the impression (but it's just an impression, it might as well not be the case, and just me trying to find out when it happens, since it's not always that it breaks the connection while doing that) that it breaks the connection on high load, I mean when I'm for example using skype and facebook, and then try to go on reddit at the same time - the reddit webpage won't load, and the connection is lost after few seconds. But it also started dropping every few seconds while I was playing an online game and skyping at the same time today, which isn't a particularly huge problem for a 23Mbps download and 1.5 upload speed internet I suppose, and which it never did before. I have never had such issues with my PC using a Linksys USB adapter. The connection would drop from time to time when, for example, accidentally going on pages with lots of thumbnail pictures, or trying to load 15 tabs of jpgs at the same time, it was never that much of a problem really though, I just thought it's normal.
View 9 Replies
View Related
Feb 28, 2012
Set up:Router: WRT11.1 computer connected via ethernet cable.1 computer using a wireless nic card from cisco.The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
View 2 Replies
View Related
Jan 15, 2012
ever since i had a power failure losing all power in my apartment, my router has begun regularily losing connection to the internet, I have to go into the router and renew ip address which is quite annoying
[code]....
View 6 Replies
View Related
Jun 10, 2012
my e4200 wireless. I have internet connection speed of 40mb and I have epc 3925 working in bridged mode as modem and E4200 as router. When I connect my laptop with wire on e4200 I am getting 37-38 Mbps on speedtest.net which is perfectly fine. But on wireless I am having a lot of dropping of speed: I have 2mps then jumping to 5-6 Mbps and so on it never goes more than 5-6 Mbps. When I disable WMM Support in QoS I am having perfectly constant 20mbps but... I have only g network 54mbps. [code]
View 9 Replies
View Related
Nov 28, 2010
My wireless router will work for 6- 8hrs then drop the internet connection. I have to cycle the modem and router several times to restore the connection. I am also using a Netgear Access Point.
I am using:
Charter High Speed Internet
Motorola Modem
Cisco Model WRT120N Router
SETTINGS
Mode- Mixed
Channel Width- Auto 20MHz or 40MHz
Security- WPA2 Personal
SSID Broadcast- Disabled
Firmware Version v1.0.04
Connection Type- Auto Conf DHCP
Beacon Interval - 50
Fragmentation Threshold 2304
RTS Threshold 2304
All other setting are at factory default.When I unplug the modem from the router and plug it into the desk top I have internet service.
View 6 Replies
View Related
Jun 23, 2012
i am a total n00b when it comes to wireless routers etc,.. i bought this router [E3200] about six mths ago, it has been working just fine untill a couple days ago, wher i woud be on the internet and all of a sudden, the internet connection drops, i am using a cable modem [ARRIS TM722G] ,i did a reset on the e3200 and put restore the settings that did last over night
View 9 Replies
View Related
Apr 2, 2012
I have a home network with a Linksys E4200 connected to the ISP's fiber box. The problem is that when I'm connected to the Linksys, either wired or wireless, the connection to the internet will drop after what seems to be a random amount of time (normally anywhere from 2-10 minutes). I can restore the connection by doing any of these things:-reboot Linksys-disconnect and reconnect cable from router to fiber box-if on wireless connection, make changes to the router wifi settings, like change the wifi channel.The internal network stays up, and I can ping both the internal and external ip of the router, but not the fiber box. I have also had the same behavior with an Edimax Wifi AP and less frequently with a Edimax router (once every 1-2 days). I have done everything I can think of:-changed the wifi channels-changed the ip ranges, subnets, turned router DHCP off and back on-booted the fiber box-changed cables-updated all routers to the latest firmware, the network cards with latest drivers...and loads other things that I don't remember right now. For the wifi side of things, there are no other networks in range that could interfere. The same problem occurs on both my and wife's Win 7 laptops and on the iMac (latest OSX). Here's a fun detail: while the Linksys has lost its connection to the internet, I can still access the internet through the old Edimax router connected to the same fiber box, either wired or wireless.
View 1 Replies
View Related
Jul 17, 2012
I've recently picked up a E4200 to build a dual band network which is targeting to link up (TV, media server, ps3, laptops) then (maintaining phones etc which only has b/g). While currently only laptops.Before doing any of these I have another cisco modem router DPC3825 which worked fine with giving wireless access.I first attemped to leave the modem router has is and connected the E4200 (ethernet 1 to internet), and changed ip to x.x.0.1 and x.x.0.2 while disabling wireless on the dpc3825 and the DCHP on the e4200 and have default gateway to x.x.0.1. My laptops can connect to wireless on E4200 but it couldn't get internet access.
Then I tried turning the modem to bridge mode & resetted E4200 (factory setting x.x.1.1, auto DHCP), and then connected my devices to both wireless bands. At this point I see router status obtained ip from ISP and Internet reached full speed per ISP's mark but the connection only held up for about 1 minutes. I noticed all the devices still maintained connection to router wirelessly but the router loses internet connection (lost the ip and couldn't get it back).
View 4 Replies
View Related
Dec 7, 2012
I've recently purchases a Canon MF3010 Multifunction printer, and connected this to my EA3500 router's USB port. Used Cisco Connect to setup the printer, and the print function is working fine.
The issue is with the scan function. It appears the default functionality of the router is to only activate the connection to the printer when a print job is fired off. When this connection is active, the scan functionality works fine.
Another way to activate the connection to the printer to allow for scanning would be to go through
Cisco Connect>Computers and devices>PrinterWhile the process is running (searching for printer), the connection is active as well, and scanning works fine. When the process is closed, scanning no longer works, with an error message stating that communication to the printer cannot be established.
Is there a simpler way to keep the connection to the printer active, or some sort of configuration to automatically establish this connection for scanning?
View 1 Replies
View Related
Mar 14, 2013
I purchased and installed the above router to replace a working router that had a problem with our new condo location. The old router couldn't access one of our computers. The EA 3500 worked seamlessly for 6 months. Now the connection fails intermittently (more times off than on) from that one computer. It is two rooms over from the router & modem. These are now in a fixed location that cannot be moved.
View 7 Replies
View Related
Dec 5, 2012
I have had a EA3500 router in front of a 3Mb ADSL connection for about 6 months. This delivered essentially the same WAN performance as the WRT54G (v5) I replaced with it. Either router would get 2.4-2.8Mbps through a variety of speed test sites, inlcuding the CCC builtin speed test.I upgraded to a 10Mbps cable internet connection today, but the EA3500 won't deliver any more speed than with the old ADSL connection. The reason I am blaming the EA3500 is that if I plug my computer directly into the cable modem, I get a solid 9.9Mbps down/0.99Mbps up, which is exactly how my line is provisioned. With the router in place and active, I get the same slow WAN connection, 2.8-2.9MBps, whether using a PC connected with GigE, a PC connected via Wireless-N, or with an iPhone. This all implicates the EA3500's WAN connection.
Is there anything that can be done do let the EA3500 work properly? I upgraded my firmware today in hopes that that would change something. But, I get the same speed with the latest firmware (1.1.39.145204) as I did with the previous version. Speed across my wired LAN is excellent; I can sustain 70MB/sec from my PC to my NAS. It's only the WAN connection that is performing poorly.I can downgrade to the non-CCC firmware if that would make a difference; would it?
View 4 Replies
View Related
Sep 2, 2012
I used the CD to set up my new EA3500 with my Wild Blue Satellite internet modem.An IPhone or IPad can connect and work like a charm, remaining rock solid at all times. Windows 7 on the other hand, will work and then lose connection to the internet. The PC appears to remain connected to the EA3500, but the connection between the EA3500 and modem appear to be lost. I can click on the bar Icon at the bottom and it shows everything to be fine. I click on disconnect and then wait a few seconds and click on connect again and it works for a few minutes before having to do it again. When I look at the router properties the CD set it up for DHCP.
View 2 Replies
View Related
Mar 20, 2013
I have a EA3500 and my wireless computers keep getting disconnected about every ten to fifteen minuets. I have the newest firmware. My android phone also is having the same issue. My internet connection is stable and my wired connections do not get disconnected at all at any time. Is there something I need to setup in the configuration to resolve this?
View 1 Replies
View Related
Apr 30, 2012
I bought a new EA3500 too replace my old WRT120N. After I replace it with the same configuration as I had in WRT120N, my dongle Wifi WN100 (Atheros) stop working. Even it indicates that Wifi is connected and dispyed in DHCP current table, I can't ping the device from my PC connected to the router.I rolled back to my WRT120N and all works again.
View 2 Replies
View Related
Aug 12, 2012
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
View 9 Replies
View Related
Apr 22, 2013
I have a new EA3500 router that's working great for a variety of devices* except a Windows7 laptop. 24 hours after establishing a connection, the laptop loses connectivity and it's very difficult to re-establish a connection. Usually I have to reboot the router, but 24 hours later the problem returns and Windows is unable to connect.
My router settings include DHCP client lease time set to 1440 minutes (24 hours), so I thought the problem might have something to do with DHCP lease renewal. To test this theory, on Saturday night I did ipconfig/release and ipconfig/renew and established connectivity from the laptop.
Sunday morning I spoke with Linksys support and changed several settings per their recommendation:Network mode mixed (I had it on N-only for some reason)Assigned different SSIDs to the 2.4GHz band and 5 GHz band2.4 GHz band channel is 20MHz only, using channel 95 GHz band channel is 40 MHz only, using channel 161I also power cycled the router. Everything worked fine until Sunday night, 24 hours after the release/renew, when I lost connectivity. I am not sure what to try next and whether the problem lies with the router or the laptop.
View 2 Replies
View Related
Dec 26, 2012
The problem I am having is my wired internet connection is going out every minute or so and stays out for about 1-2 seconds at a time sometimes it stays out for around 3-4 mins usually twice a day. This problem has been occurring everyday for the past 2 or so years some days it is worse. I have power cycled the modem and router many times, replaced the router, replaced the modem bypassed the router and it always does the same thing. I have gotten cox cable to come out many times, once was to replace the modem, and it conveniently does not have problems when they come then i look stupid. I have showed them the screen shots of the outages from pinging multiple points on the network as shown in the attached screen shot, as you can see in window labeled 1 is a continuous ping of google.com, window 2 is the first hop on the tracert as shown at the bottom of the picture, window 3 is my modem, and window 4 is my router.
As you can see I never lose connection to my router or modem and it is the same when i run tests from other devices. Every time I call them or show them this picture the only response I get is there are no reported outages and to try to reset my modem and router or they can send a tech. When the tech comes there seems to be no problems and I show him the screen shots and he writes it off as peak hour malfunctions even though it does it at non-peak hours as well. Then when he leaves It starts to freak out again I have gone through this scenario at least 3 or 4 times and at this point am getting very frustrated. Even though it is not very noticeable with normal web browsing in gaming and streaming it is a nightmare. I would have already switched service providers if there were any other that service my area.
View 4 Replies
View Related
Dec 22, 2012
I have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
View 1 Replies
View Related
Jul 12, 2012
I recently opened the ports used by Xbox Live: Port 88 (UDP)Port 3074 (UDP and TCP)Port 53 (UDP and TCP)Port 80 (TCP)I am able to use xbox live once these ports are opened but once they are enabled, I can not get wireless internet. The xbox is connected to the router with a cable so it isn't experiencing this probem. My laptop and phone are able to identify the network and join but there is no internet access.
If I disable these ports, everything goes back to normal.
View 1 Replies
View Related
Feb 22, 2012
We installed one of these devices as our gateway a couple of weeks ago, flashed the firmware to 1.2.4(003) and it worked perfectly until this morning where it keeps resetting the ADSL every minute and losing the web interface to the unit.
The log endlessly reports this:
Feb 24 11:26:00 SRP547W cron.info cron[8779]: (root) CMD (/sbin/check_gn)
Feb 24 11:26:00 SRP547W cron.info cron[8781]: (root) CMD (/sbin/check_ps)
[Code].....
View 17 Replies
View Related