Linksys Wireless Router :: EA3500 - Connection Fails Frequently
Mar 14, 2013
I purchased and installed the above router to replace a working router that had a problem with our new condo location. The old router couldn't access one of our computers. The EA 3500 worked seamlessly for 6 months. Now the connection fails intermittently (more times off than on) from that one computer. It is two rooms over from the router & modem. These are now in a fixed location that cannot be moved.
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Mar 6, 2012
I want to share PC internet (PPPOE connection) on my linksys wireless router (E3000)Problem : When i directly connect internet wire in router, pppoe connection frequently gets disconnected. So what i wanted was to share my pc internet on router.I have two lan card on windows 7 installed PC, 1st lan card is connected to internet cable and i can access internet on pc, second lancard is connected to wireless router. So basically what i want is to share pc internet ( PPPOE ) on wireless router through DHCP connection type.
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Dec 7, 2012
I've recently purchases a Canon MF3010 Multifunction printer, and connected this to my EA3500 router's USB port. Used Cisco Connect to setup the printer, and the print function is working fine.
The issue is with the scan function. It appears the default functionality of the router is to only activate the connection to the printer when a print job is fired off. When this connection is active, the scan functionality works fine.
Another way to activate the connection to the printer to allow for scanning would be to go through
Cisco Connect>Computers and devices>PrinterWhile the process is running (searching for printer), the connection is active as well, and scanning works fine. When the process is closed, scanning no longer works, with an error message stating that communication to the printer cannot be established.
Is there a simpler way to keep the connection to the printer active, or some sort of configuration to automatically establish this connection for scanning?
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Dec 5, 2012
I have had a EA3500 router in front of a 3Mb ADSL connection for about 6 months. This delivered essentially the same WAN performance as the WRT54G (v5) I replaced with it. Either router would get 2.4-2.8Mbps through a variety of speed test sites, inlcuding the CCC builtin speed test.I upgraded to a 10Mbps cable internet connection today, but the EA3500 won't deliver any more speed than with the old ADSL connection. The reason I am blaming the EA3500 is that if I plug my computer directly into the cable modem, I get a solid 9.9Mbps down/0.99Mbps up, which is exactly how my line is provisioned. With the router in place and active, I get the same slow WAN connection, 2.8-2.9MBps, whether using a PC connected with GigE, a PC connected via Wireless-N, or with an iPhone. This all implicates the EA3500's WAN connection.
Is there anything that can be done do let the EA3500 work properly? I upgraded my firmware today in hopes that that would change something. But, I get the same speed with the latest firmware (1.1.39.145204) as I did with the previous version. Speed across my wired LAN is excellent; I can sustain 70MB/sec from my PC to my NAS. It's only the WAN connection that is performing poorly.I can downgrade to the non-CCC firmware if that would make a difference; would it?
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Jan 3, 2013
I am using a brand new Linksys EA3500. We have 2 laptops connecting to it. One is an older XP machine which never has any problem. The other, a Vista machine, periodically drops the connection to the internet when connecting wirelessly. It never loses the connection to the Linksys EA3500 router, it just says "Access: local" and there is no internet. If I plug the Vista machine in wired to the router it works fine. I've tried my old router and I don't get this problem, which leads me to believe that my wireless adapter is functioning properly on the Vista machine.
When the vista machine drops the internet, I can still get into the router configuration at 192.168.1.1, but when I click on the tab which says wireless it sometimes says: "Router not found. You are not connected to your router." It says this despite the fact that I am connected to the router?I've tried reinstalling Windows, that didn't make any difference. I am convinced that it is a problem with the router, but I can't find any settings to adjust which remedy the situation. Of coarse, I've tried reseting my modem and Router many times...doesn't resolve the issue. I've also gone into DOS and done an ipconfig release_all and renew_all.
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Sep 2, 2012
I used the CD to set up my new EA3500 with my Wild Blue Satellite internet modem.An IPhone or IPad can connect and work like a charm, remaining rock solid at all times. Windows 7 on the other hand, will work and then lose connection to the internet. The PC appears to remain connected to the EA3500, but the connection between the EA3500 and modem appear to be lost. I can click on the bar Icon at the bottom and it shows everything to be fine. I click on disconnect and then wait a few seconds and click on connect again and it works for a few minutes before having to do it again. When I look at the router properties the CD set it up for DHCP.
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Mar 20, 2013
I have a EA3500 and my wireless computers keep getting disconnected about every ten to fifteen minuets. I have the newest firmware. My android phone also is having the same issue. My internet connection is stable and my wired connections do not get disconnected at all at any time. Is there something I need to setup in the configuration to resolve this?
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Apr 12, 2012
I've recently purchased the EA3500 dual band wireless-N router to replace my old and somewhat tired WRT54GS. The old router worked, I just decided to upgrade to wireless-N since all of my devices are now capable.My ISP is Comcast and I use a Motorola SB 6120 cable modem. After an extremely easy setup of the new router last week, I experienced one full day of glorious speedier network and internet traffic. However, roughly 24 hours after installation I started experiencing intermittetent internet connectivity issues. As in - the cable modem is accessible for 2 minutes and then can't be found for 2 minutes, repeat forever.
After multiple different troubleshooting steps, including rebooting both the modem and the router together, separately, and releasing and renewing the router's IP Address through the router's admin page, I finally ended up resetting the router back to factory defaults and letting Windows 7 guide me through the re-installation rather than using the provided "easy setup" CD from Cisco.
This seemed to have worked, but 2 days later, my "every 2 minutes" issue returned.
Something important to note here is that all of my devices - both wired and wireless - are able to communicate with each other without issue. For example - while I have no access to the cable modem, I am able to stream music from a wired desktop through a wireless laptop to a wireless receiver connected to my TV. I am also able to access the router's admin tools during my connectivity issues.
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Apr 30, 2012
I bought a new EA3500 too replace my old WRT120N. After I replace it with the same configuration as I had in WRT120N, my dongle Wifi WN100 (Atheros) stop working. Even it indicates that Wifi is connected and dispyed in DHCP current table, I can't ping the device from my PC connected to the router.I rolled back to my WRT120N and all works again.
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Apr 22, 2013
I have a new EA3500 router that's working great for a variety of devices* except a Windows7 laptop. 24 hours after establishing a connection, the laptop loses connectivity and it's very difficult to re-establish a connection. Usually I have to reboot the router, but 24 hours later the problem returns and Windows is unable to connect.
My router settings include DHCP client lease time set to 1440 minutes (24 hours), so I thought the problem might have something to do with DHCP lease renewal. To test this theory, on Saturday night I did ipconfig/release and ipconfig/renew and established connectivity from the laptop.
Sunday morning I spoke with Linksys support and changed several settings per their recommendation:Network mode mixed (I had it on N-only for some reason)Assigned different SSIDs to the 2.4GHz band and 5 GHz band2.4 GHz band channel is 20MHz only, using channel 95 GHz band channel is 40 MHz only, using channel 161I also power cycled the router. Everything worked fine until Sunday night, 24 hours after the release/renew, when I lost connectivity. I am not sure what to try next and whether the problem lies with the router or the laptop.
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Jan 1, 2013
I have a E4200 V1 with firmware 1.0.0.5 installed The problem is that when I connect the cable from my modem to my router and recycle both I get a rapidly fashing Cisco light and can not connect to the internet.If I remove that cable and recycle the router my network works but (obviously) I have no internet connectivity.This was working (almost 2 years) without issue until today.I updated the firmware and did a factory reset and neither resolved the issue.My next experiment is to see if I can't get log files (since the factory reset) but I can't do that at this time.
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Mar 20, 2012
My Linksys E2500 wireless router frequently interrupts the connection to my ISP. This happens about 2 times an hour. The connections is - due to the automatic reconnect feature - only interrupted for about 20-30 seconds, but is quite unnerving, as it causes downloads to stop, streams to freeze and website loading failures. The reason I know that the connection is interrupted completely is that my IP address changes every time it happens. I know the failure is not on my ISPs side, since the connection does not interrupt when I connect my PC directly to my DSL-Modem (Siemens C2-010-I). The router runs the newest available firmware (1.0.04 build 1 Dec 26, 2011)
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Apr 23, 2011
I purchased two WUSB600N V2 wireless adapters recently and have had nothing but problems on an otherwise stable network where I have iPads, iPhones, Netbooks, media centres, wireless printers, Notebooks and other USB PC-based network devices working without problems.
The WUSB600Ns are connected to desktop PCs, running WIndows XP SP3. I have removed the Linksys Network Management software and use Microsoft's wireless network management software. I am running the latest drivers 1.4.10.0 for the cards. My WAP is a Belkin F5D-8236-4 running in WAP only mode. It is set to 40Mhz Channel 11 primary, Channel 7 secondary. Protected Mode is off, Broadcast SSID is on. I run WPA2-PSK AES for encryption. Note: I've tried all combinations of bandwidth and channel settings. I've run Netstumbler to find clear air channels - 11 seems best.
The issues are:
* seldomly connects at boot automatically without intervention.
* occasionally does not find WAP to connect to.
* sometimes will not connect to WAP - sits at "Acquiring Network Address".
* sometimes will not even get to Acquiring Network Address.
* Will often, once connected, after a while lose connection - the timeframe is inconsistent.
All of my other devices do not have these issues. I've been working on this issue for about a week trying to stabilise, even get a consistent failure pattern, but I'm about to send them both back.These are close to the most frustrating devices I've configured and I've got a lot of stuff on my network.
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Jul 31, 2012
I have a LinkSys WRT54G Wireless-G Broadband Router located in my basement office. My IBM T42 ThinkPad running Windows XP Pro has an Intel(R) PRO Wireless 2200BG Network Connection adaptor. The signal strength on the main floor of our townhouse is ~ 80%. My problem is the signal frequently disconnects then recovers automatically causing frustration when browsing the internet. My question: Should I upgrade to a new Wireless N router OR purchase a WiFi Range Extender? since my laptop has a Wireless-G adaptor would a Wireless-N router provide a stronger signal?
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Jun 28, 2011
I need to reset my wireless adapter frequently Realtek RTL8188CE wireless Lan 802.11n PCI-E NIC after coming out of sleep. I am using WRT-120 router.
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Jul 23, 2011
I have a wireless Motorola modem that is hardwired to a computer that is usually off. This modem services 4 other computers in the house wirelessly and all experience the same frequent connection drops regardless of connection quality. I've had problems with this modem for as long as I can remember but it never bothered me because the problems were too far and few between; now, the connection has progressed to dropping within minutes of use.When the connection is dropped I cannot access my modem (plugging the ip address 192.168.0.1 into my web browser)The connection stays acceptable for a while after resetting but always reverts back to being a piece of crap. The connection drops most frequently when under heavy load i.e. steam downloading a game at my connection's full capacity, just only more frequently. The connection will still drop within the hour if I'm downloading anything or not.
I've tried rerouting the wireless modem into another wireless router before but it caused me new problems.Before this all started within last week, I contracted some spyware that redirected Google search links and also killed my connection frequently along with terrible slowdowns. I gave up trying to clean the system and reformatted but my internet connection still drops and it's now affecting all computers that connect to this modem. [code]
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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Sep 27, 2012
I got a new router, a Cisco Linksys EA3500, and everything works fine and no one else in my family notices anything. Everything works and I don't have trouble accessing the internet and I always get 5 bars, but whenever I play a game online it will disconnect me after a while. Sometimes it disconnects me after 5 minutes and sometimes after 30 minutes. The only games I play are Arma 2 and Garry's mod and I have the same problem with both games. The weird thing is that I talk to friends on steam when we are playing and it doesn't get disconnected I can hear them fine, and my internet access bar at the lower right doesn't say I'm disconnected. Streaming and downloading work as well. I have no idea what to do, we got a new router because the old one was faulty and we called our isp and they said there was nothing wrong on their end it.
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Sep 8, 2012
I am trying to track down a problem I am having with one laptop. Other wireless devices on the network are not showing the same problem. Connecting to the router by ethernet resolves the problem.Over a 120 second period, the wireless connection drops and reconnects several times. Each time it drops it almost immediately picks up and re-connects. The "down time" is usually between 5 and 20 seconds.I have updated the driver for the wireless card (it was out of date) but this did not resolve.
Reading posts here - I see you typically need to see a WiFi inspector screen shot - which I have attached. You can see a couple of "drops" on the graph.
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Jan 22, 2013
I have a EA3500 wireless router with the new style (smartwifi) firmware. I've scoured the web admin interface and can't find any sort of 'status' page that would tell me the external IP. I've looked through the support docs but they only show how to find internal/local IP.
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May 19, 2012
I have an EA3500. PPPoE connection. Can't seem to choose my DNS server (use Unblock-US) since the router insistently forces me to use the DNS from ISP.How can i work this around? I'm kinda tired of people asking me why i am changing the DNS. I want to change the DNS and that's final. It's a resource like any other and i want to use it.P.S: i tried most of the basic troubleshooting. I tried my old router back on and the DNS's works fine. I tried even conecting the old router re-routing the new one, and the other router manages the selected DNS's servers fine.
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Jun 28, 2012
If someone has the original firmware for the EA3500 to copy. I need to downgrade my router after Cisco sabotaged it with their Cloud Connect. This will be the firmware you have right out of the box. Be sure you go into the Admin. section and Save a Copy before you ever connect to the Internet. Also Uncheck the Auto Updates box or you will be fed the Cloud Connect (and its amazing Terms Of Service).
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Aug 7, 2012
Windows 7 64 bit / Linksys EA3500 / (2) FosCam F18910W IP Camera’s I just installed a new EA3500. (Should I have purchased the 4500)?I need to set up port forwarding to enable wireless use of the IP cams with my iPhone. I had this all set using my former router, but it died.how to to port forward this Linksys EA3500?
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Mar 5, 2013
I have recently bought a cisco EA3500 router for my home network and i am pretty surprised to see that a router from the world leader in the networking domain cannot perform as expected.
The first problem i had was that the network (wired and wireless) was dropping from time to time for a couple of minutes with the power led of the router blinking. I turned off the log feature of the router and it seems that until now the problem is resolved.
Now, the second and, at least as annoying as the first, is that i have a 640gb usb hdd connected to the router, formatted NTFS. It seems that every now and then a file gets corrupted, that is, it is transformed into a folder! And it cannot be recovered without pulling out the hdd and using a 3rd parth software for file recovery.
I have the latest firmware. Should i switch back to the classic firmware instead of the "fancy" new one? I really need my files on that drive, so i cannot risk loosing them in this random manner.
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Feb 16, 2013
I bought the EA3500 nine months ago mainly for the USB port (for a NAS). I recently replaced Comcast Cable with Verizon FIOS. So I now have the FIOS router as my main router (its' IP address is 192.168.1.1). I put the EA3500 in bridge mode to extend the (wired) network. I could get: After going in to bridge mode (with DHCP), I can not log in to the EA3500 (IP address 192.168.1.5 assigned by the FIOS router). I connect my computer directly to one of the EA3500 numbered ports (after various combinations of rebooting EA3500 and rebooting PC). It just continues to say "waiting" and never logs in. Tried choosing a static route (tried both 192.168.1.43 and 192.168.1.5 with 255.255.255.0, gateway and DNS1 = 192.168.1.1) with no luck.Since I can't log in, I cannot set up my NAS on the USB port of the EA3500 (so I haven't gotten far enough to determine if the USB port will even work in bridge mode).Thought about ensuring the latest firmware but since I can't log in I can't do that. (And after a hard reset EA3500 IP address is 192.168.1.1 which creates conflict with FIOS)
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Jun 24, 2012
I am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
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May 4, 2013
after updating to smart wi-fi I can't access the USB FTP or off network.Only way it's accessible is from the computer the router is attached to via network drive.FileZilla gives me this error....."Connection attempt failed with "ECONNREFUSED - Connection refused by server".I've reset the router same problem.
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Aug 14, 2012
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
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Apr 30, 2012
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
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