Linksys Wireless Router :: EA3500 Via CCC Is Difficult To Connect
Aug 14, 2012
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
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Apr 22, 2013
I have a new EA3500 router that's working great for a variety of devices* except a Windows7 laptop. 24 hours after establishing a connection, the laptop loses connectivity and it's very difficult to re-establish a connection. Usually I have to reboot the router, but 24 hours later the problem returns and Windows is unable to connect.
My router settings include DHCP client lease time set to 1440 minutes (24 hours), so I thought the problem might have something to do with DHCP lease renewal. To test this theory, on Saturday night I did ipconfig/release and ipconfig/renew and established connectivity from the laptop.
Sunday morning I spoke with Linksys support and changed several settings per their recommendation:Network mode mixed (I had it on N-only for some reason)Assigned different SSIDs to the 2.4GHz band and 5 GHz band2.4 GHz band channel is 20MHz only, using channel 95 GHz band channel is 40 MHz only, using channel 161I also power cycled the router. Everything worked fine until Sunday night, 24 hours after the release/renew, when I lost connectivity. I am not sure what to try next and whether the problem lies with the router or the laptop.
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Jul 29, 2012
Can not connect computer to Cisco Connect -.Receive error msg 82BD0305. Reset to EA3500 to default and reinstalled software.
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Jun 24, 2012
I am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
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Apr 30, 2012
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
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Mar 19, 2013
I have an HP Veer Webos phone. Since I upgraded to an EA3500, I haven't been able to connect my phone to the network wirelessly. Today I temporarily installed a WAP54g on the network, and I am able to connect the Veer via the WAP. I spent 45 minutes chatting with Cisco Support today, but didn't resolve the problem. I believe I have the same situation with an HP Touchpad, but can't say the problems are identical, since its battery is down right now.
[code]....
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Mar 30, 2013
Just installed a Linksys N750 (EA3500) router (WAN - LAN setup). I settled both band networks : 2.4 Ghz and 5Ghz with different SSID and different WAP2/WAP personal mixt. WHile some devices will show both networks correctly, I'm facing issues with the 5Ghz band and wonder if this is sigh of some kind of failure:
- while my iPad offered both signals and let me set the 5 Ghz band, it is showing weak signal and stall on loading webpages; as soon as I instead put it on the 2.4Ghz band, (standing at same location of course), everything runs smoothly, excellent signal.
- I have a Mac Mini and PS3 side by side same location. The Mac Mini seems to works flawlessly under both bands, 2.4 or 5 - excellent signal. However, the PS3 fails its connexion test and states that signal is not perceptible on the 5Ghz. But connect as a snap on the 2.4 Ghz band.
- Got on and off 5Ghz signal on a laptop; connected to 2.4Ghz, everything runs perfect.
- iPhones 4S : I don't even see the 5Ghz SSID, but I get both the 2.4 and Guess account..So I'm tempted to conclude that some devices just can't follow the pace (??) to connect on 5Ghz..
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Aug 12, 2012
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
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Dec 22, 2012
I have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
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Jan 19, 2013
I've just bought an EA3500 router. I have made all the setup, intsall Linksys smart wifi..Now that all is done, I try to install my printer but it didn't work..When I try to connect the printer cias Cisco VSUB application, the application try to connect the printer but the application is stuck at this step..After making a search on the forum, I found that somebody have uninstall the printer, re-install the printer driver and it work for him but not for me...
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Feb 16, 2013
All of us connect effortlessly to wifi via the EA3500. All of us, however, also have iPhones, and yet none of us can get on wifi with our iPhones. Apple insists the problem is on the Cisco side, not the Apple side, and I have to agree with them because all of the iPhones connect effortlessly to wifi everywhere else it is available. I tried contacting Cisco support, but they wound up telling me that if I paid them they might be able to assist, since the router is outside the warranty period. (I tried explaining to them that I didn't know about the extent of the problem until 10 days ago My wife simply uses her mac; none of my daughters lives here and only one of them had an iPhone until ten days ago when I purchased the other ones. But that was to no avail.) Why no one can get on wifi with iPhones when they can, simply and effortlessly, with the PC, the iPad, and their macs?
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Oct 24, 2012
When the ethernet cable is plugged directly into my laptop i can input my user name and password and connect directly without a problem. But as soon as i plug the cable into the router, the activity lights turn off like its not plugged in on the other end...which it is. So when going through the setup process, both using the cd and inputting the information on the web based setup. It does nothing, the automatic setup says the cable isnt plugged in. When using the browser setup i can click connect as many times as i want and it does nothing but say disconnected.
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Jul 2, 2012
I recently purchased the router and got the CCC firmware on. It works fine for a while but then I can't connect to the router using my PC unless I log using the remote credentials. Generally if this were the case I wouldn't care but when I do it that way I can't run the speed test. After I reboot the router it works fine again, for a while.
For some reason, it doesn't detect my PC as being connected directly although my PC is connected by wire, directly to the router.
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May 8, 2012
can i connect the ea3500 to 4 bay enclosure: [URL] it is connected through only 1 usb cale inside the enclosure i have 4 2TB western digital drives?
will i be able to see the 4 drives on my network?
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Sep 20, 2012
I bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
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Sep 1, 2012
I have an EA3500, I have 30 Mbps download when I connect my pc directly to the modem. When I add in the EA3500 router it drops to only 10 Mbps download on both wired and wireless devices.
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Jul 1, 2012
I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
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Feb 3, 2013
My phone and my friends phones can connect to the wifi but I cannot receive nor send data from it. The phones work completely fine elsewhere. Here is the kicker, my computer works completely OK on the router and my phone used to work for 3-4 hours before this issue started going again. Now it is constantly. I restarted the modem, default reset it and still nothing. I get an IP address too and it stays connected. Cisco thinks its the phone, but its multiple phones that are having the problem and my phone and other works completely fine at other places.
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Aug 16, 2012
I was wondering if the EA3500 would support splitting the USB (buying a USB tree) to allow for both a printer and hard drive to connect at the same time?
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Nov 19, 2012
Firmware version: 1.0.30.126544
I have tried with my iPad, iphone, laptop with wireless N adapter and 2 PCs with wireless N adapters. none of them worked. If I use mixed mode, they can connect but only with Wireless G and speed is 48 - 54 only.
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Jan 22, 2013
I have a EA3500 wireless router with the new style (smartwifi) firmware. I've scoured the web admin interface and can't find any sort of 'status' page that would tell me the external IP. I've looked through the support docs but they only show how to find internal/local IP.
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May 19, 2012
I have an EA3500. PPPoE connection. Can't seem to choose my DNS server (use Unblock-US) since the router insistently forces me to use the DNS from ISP.How can i work this around? I'm kinda tired of people asking me why i am changing the DNS. I want to change the DNS and that's final. It's a resource like any other and i want to use it.P.S: i tried most of the basic troubleshooting. I tried my old router back on and the DNS's works fine. I tried even conecting the old router re-routing the new one, and the other router manages the selected DNS's servers fine.
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Jun 28, 2012
If someone has the original firmware for the EA3500 to copy. I need to downgrade my router after Cisco sabotaged it with their Cloud Connect. This will be the firmware you have right out of the box. Be sure you go into the Admin. section and Save a Copy before you ever connect to the Internet. Also Uncheck the Auto Updates box or you will be fed the Cloud Connect (and its amazing Terms Of Service).
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Aug 7, 2012
Windows 7 64 bit / Linksys EA3500 / (2) FosCam F18910W IP Camera’s I just installed a new EA3500. (Should I have purchased the 4500)?I need to set up port forwarding to enable wireless use of the IP cams with my iPhone. I had this all set using my former router, but it died.how to to port forward this Linksys EA3500?
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Mar 5, 2013
I have recently bought a cisco EA3500 router for my home network and i am pretty surprised to see that a router from the world leader in the networking domain cannot perform as expected.
The first problem i had was that the network (wired and wireless) was dropping from time to time for a couple of minutes with the power led of the router blinking. I turned off the log feature of the router and it seems that until now the problem is resolved.
Now, the second and, at least as annoying as the first, is that i have a 640gb usb hdd connected to the router, formatted NTFS. It seems that every now and then a file gets corrupted, that is, it is transformed into a folder! And it cannot be recovered without pulling out the hdd and using a 3rd parth software for file recovery.
I have the latest firmware. Should i switch back to the classic firmware instead of the "fancy" new one? I really need my files on that drive, so i cannot risk loosing them in this random manner.
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Feb 16, 2013
I bought the EA3500 nine months ago mainly for the USB port (for a NAS). I recently replaced Comcast Cable with Verizon FIOS. So I now have the FIOS router as my main router (its' IP address is 192.168.1.1). I put the EA3500 in bridge mode to extend the (wired) network. I could get: After going in to bridge mode (with DHCP), I can not log in to the EA3500 (IP address 192.168.1.5 assigned by the FIOS router). I connect my computer directly to one of the EA3500 numbered ports (after various combinations of rebooting EA3500 and rebooting PC). It just continues to say "waiting" and never logs in. Tried choosing a static route (tried both 192.168.1.43 and 192.168.1.5 with 255.255.255.0, gateway and DNS1 = 192.168.1.1) with no luck.Since I can't log in, I cannot set up my NAS on the USB port of the EA3500 (so I haven't gotten far enough to determine if the USB port will even work in bridge mode).Thought about ensuring the latest firmware but since I can't log in I can't do that. (And after a hard reset EA3500 IP address is 192.168.1.1 which creates conflict with FIOS)
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May 4, 2013
after updating to smart wi-fi I can't access the USB FTP or off network.Only way it's accessible is from the computer the router is attached to via network drive.FileZilla gives me this error....."Connection attempt failed with "ECONNREFUSED - Connection refused by server".I've reset the router same problem.
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Dec 7, 2012
I've recently purchases a Canon MF3010 Multifunction printer, and connected this to my EA3500 router's USB port. Used Cisco Connect to setup the printer, and the print function is working fine.
The issue is with the scan function. It appears the default functionality of the router is to only activate the connection to the printer when a print job is fired off. When this connection is active, the scan functionality works fine.
Another way to activate the connection to the printer to allow for scanning would be to go through
Cisco Connect>Computers and devices>PrinterWhile the process is running (searching for printer), the connection is active as well, and scanning works fine. When the process is closed, scanning no longer works, with an error message stating that communication to the printer cannot be established.
Is there a simpler way to keep the connection to the printer active, or some sort of configuration to automatically establish this connection for scanning?
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