I bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
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I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
How do I get past this slow connect cloud b.s.? Now it's stopping me from logging into my router all together. I keep getting a message "we've encountered an unexpected error" blah blah blah. I can't get past it. I've already rebooted my router.
View 9 Replies View RelatedI am interested in running the EA6500 without all the Cloud Connect software etc. Is this possible? Is there a basic way to set this up without that requirement?
View 1 Replies View RelatedThis issue seems to happen about once every week or so. I get the router settings all configured and I'm able to access it from Cloud Connect and from the APP on my smartphone. After about a week, it's no longer accessible from cloudconnect, I can access it from my smartphone, but it shows that there are no devices connected (when they are actually connected). The screen for cloudconnect will come up after I sign in, but it just has the circling dots in the center of the screen saying "waiting" and it will do this until I close out explorer. The only way I've found to resolve this is to reset the router and set everything from scratch.
View 4 Replies View RelatedKeep having trouble with login onto my router (EA4500)Every now and then it will work but more often than not when I try to access it using either myrouter.local or 192.168.1.1, I keep getting an unexpected error message in the middle of the screen and it will go no further. Or I get no error and just a blue background with no icons or anything.
I tried going back in the firmware to what it was when I bought the device which is non-cloud (Ver.2.0.37.131047), but when I did that, I was logging into the router perfectly but had no internet access at all even tho all the gateway and dns details were present on the status page for the internet.
I've put it back to the cloud firmware (Ver.2.1.38.138880) and i'm back to these login problems again so I tried as per request with a cisco advisor in live chat to totally reset the router using the reset button at the back. Oh that caused problems getting things back online as every time I tried to access the interface I got a 502 error. I managed to get back online using the cisco disc that came with the router but now I'm back to square 1 with these access problems to the router.
I just can't see what is wrong here, it was fine prior to it updating itself to the cloud software, but it has been problem galore ever since.I am running Ubuntu Linux and have tried both firefox and chrome browsers which doesn't seem to matter.I have tried my sons laptop running vista which gets the same problem.I have tried disconnecting everything else on my network apart from my PC (the linux one) which is ethernet cabled direct to the router.The cloud app for my HTC does work but has very limited settings and runs extremely slow.
Might be worth mentioning that this morning when I tried accessing from google chrome, in the error box also popped up the following message, 'error_get_networks', this is the first time I saw this message so don't know if its of any relevance. I do have set in the settings that my DHCP server starts at 192.168.1.201 and most of the computers in my house have a static IP address so I don't believe anything is clashing to cause any errors.
My EA4500 router now automatically goes to Cisco Connect Cloud, and I can no longer access my router directly through my browser. I do not want to use Cisco Connect Cloud, for security reasons, so how can I disable the automatic access to the cloud? Use of the Cisco Connect Cloud should be optional, and not mandatory. If the cloud is the only way I will be allowed to make changes in my router, I may just have to return it to the store. Can this "feature" be turned off?
View 9 Replies View RelatedI recently purchased a EA4500 for my home network. After hours of searching, I couldn't find any evidence to how I can install a USB printer without the obvious Cisco Cloud Connect. I don't need any software or account to access my router over the net nor any of the features CCC provides (at least as of yet). I'm quite comfortable with using the web interface and easily managed to adjust the router for everything I need except the printer part. I certainly have things to print so I have to connect my printer to the router as it is clearly mentioned on its box that I can access my printer through it. As a last resort I tried to install the software on the CD that came with it to get a link for some "Cisco VUSB" software which I think is the solution but it keeps saying my modem is not connected to the net. It clearly isn't because I don't have an internet connection at home. What I have is a 3G connection which I use for communicating and downloads I need. So why do I need an internet connection on the router for anything and how do I install my printer?
View 3 Replies View RelatedI know that Cisco Cloud Connect was released fairly recently. I also know that the e4200v2 was supposed to be a supported router from last generation for Cisco Cloud Connect. However, when I go to the upgrade firmware option on my router settings, it says that I have the most up to date firmware.
How do I get CIsco Cloud Connect setup on my e4200v2? Would I simply follow the manual install instructions for the ea4500 with the firmware for the ea4500?
I'm hoping that the updated firmware will fix an issue I'm having with getting a Seagate Expansion hard drive detected for the media server portion since I know a closely related hard drive was in the list of functioning external hard drives for the Cisco Connect Cloud firmware.
Before upgrading my firmware on my EA2700, I can easily reserve IP address for my wired device. With the new cloud interface, I click to select the device from the top pane to bring it down in the reserved IP pane below. When I try to save the IP change I get two errors: 1) Invalid characters in the device name 2) Invalid IP address. I get the same errors even if I do not edid not edit the name or IP address.
As for the device name, I did not change anything or rename the device. One device has a " - " in the name and the router was happy with it until I tried to reserve the IP. Another one had a " ' " in the name, same problem again.
My network DHCP range is set to 192.168.1.200 to 192.168.1.250 and I use the range from 192.168.1.1 to 192.168.100 for static IP. When I tried to reserve a static IP below 192.168.1.200, the router say that is an invalid IP.
The workaround to this problem has been to temporary set the DHCP range to 192.168.1.1 to 192.168.1.50 and set the static IP in that range and rename the devices to a name that the EA2700 will accept. Next I move the DHCP range from 192.168.1.50 to 192.168.1.100 and repeat the process. After, all the static IP are assigned, then I can reset the DHCP range to 192.168.1.200 to 192.168.1.250.
This is a pain to do. In the previous (cloud less) version, this was a breeze to do. Also, I have not figured out how to redirect ports with the new interface. Is that progress?
I have EA4500 router with latest firmware update. Cisco Connect Cloud behave strange. Some devices connected to the wireless router appear in CCC and some not. For instance, Iphone is visible, Ipad is not but both have normal accesss to internet.
View 2 Replies View RelatedInstalled my new EA4500 and trying to access my PC from internet (remote desktop) in order to do so I need to forward the TCP port 3389. In the old web admin page this option was easy to find and change. with the new cloud connect I can't find it. how do Ienable port forwarding on the EA4500?
View 3 Replies View RelatedUsing CCC with EA4500, where do I find the control for enable/disable broadcast of the SSID?
View 5 Replies View RelatedI know this is a "home" router, but there are a lot of common vulnerabilities that can be detected.
1. Is there any intent to offer a firmware update for the Non Cloud Connect option.
2. Does Cisco intend to make the Cloud Connect Firmware "feature complete" compared to the Non Cloud Connect?
3. Is there going to be support for Stateful DHCPv6?
I tried to log in into my EA4500 today, and instead of the simple window that asks for the user name and password, I am getting a Cisco Connect Cloud log in screen. It is very strange.
At the top it says: Cisco Connect Cloud/Powering Linksys Products
and below that:
Sign In If you have not yet created an account, click the 'Create Account' button in the upper right corner of the page
There is a help button, a button to create an account. There is a place where I can enter an email address and a password.
Pressing the Help button I learned that I can probably bypass this silly screen by disconnecting the internet. Is there a better way to bypass this screen and turn off Cisco Connect Cloud?
I have had the EA 3500 router for about three months.
The Parental Control of Cisco Connect Cloud block all site except YouTube ! I have the Parental Controls set up to "Block the Internet" at "Specific Times". The other popular sites are blocked: Facebook, The Chive, Tumblr, etc. But for some reason she is still about to view YouTube all day long!
It has the latest firmware. I spent about three hours on the phone with Cisco tech support about this. They uninstalled and re-installed the router - it still doesn't work!
Can not connect computer to Cisco Connect -.Receive error msg 82BD0305. Reset to EA3500 to default and reinstalled software.
View 8 Replies View Relatedsetup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
View 1 Replies View RelatedI am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
View 6 Replies View RelatedI have an HP Veer Webos phone. Since I upgraded to an EA3500, I haven't been able to connect my phone to the network wirelessly. Today I temporarily installed a WAP54g on the network, and I am able to connect the Veer via the WAP. I spent 45 minutes chatting with Cisco Support today, but didn't resolve the problem. I believe I have the same situation with an HP Touchpad, but can't say the problems are identical, since its battery is down right now.
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Just installed a Linksys N750 (EA3500) router (WAN - LAN setup). I settled both band networks : 2.4 Ghz and 5Ghz with different SSID and different WAP2/WAP personal mixt. WHile some devices will show both networks correctly, I'm facing issues with the 5Ghz band and wonder if this is sigh of some kind of failure:
- while my iPad offered both signals and let me set the 5 Ghz band, it is showing weak signal and stall on loading webpages; as soon as I instead put it on the 2.4Ghz band, (standing at same location of course), everything runs smoothly, excellent signal.
- I have a Mac Mini and PS3 side by side same location. The Mac Mini seems to works flawlessly under both bands, 2.4 or 5 - excellent signal. However, the PS3 fails its connexion test and states that signal is not perceptible on the 5Ghz. But connect as a snap on the 2.4 Ghz band.
- Got on and off 5Ghz signal on a laptop; connected to 2.4Ghz, everything runs perfect.
- iPhones 4S : I don't even see the 5Ghz SSID, but I get both the 2.4 and Guess account..So I'm tempted to conclude that some devices just can't follow the pace (??) to connect on 5Ghz..
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
View 9 Replies View RelatedI have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
View 1 Replies View RelatedI've just bought an EA3500 router. I have made all the setup, intsall Linksys smart wifi..Now that all is done, I try to install my printer but it didn't work..When I try to connect the printer cias Cisco VSUB application, the application try to connect the printer but the application is stuck at this step..After making a search on the forum, I found that somebody have uninstall the printer, re-install the printer driver and it work for him but not for me...
View 9 Replies View RelatedAll of us connect effortlessly to wifi via the EA3500. All of us, however, also have iPhones, and yet none of us can get on wifi with our iPhones. Apple insists the problem is on the Cisco side, not the Apple side, and I have to agree with them because all of the iPhones connect effortlessly to wifi everywhere else it is available. I tried contacting Cisco support, but they wound up telling me that if I paid them they might be able to assist, since the router is outside the warranty period. (I tried explaining to them that I didn't know about the extent of the problem until 10 days ago My wife simply uses her mac; none of my daughters lives here and only one of them had an iPhone until ten days ago when I purchased the other ones. But that was to no avail.) Why no one can get on wifi with iPhones when they can, simply and effortlessly, with the PC, the iPad, and their macs?
View 5 Replies View RelatedWhen the ethernet cable is plugged directly into my laptop i can input my user name and password and connect directly without a problem. But as soon as i plug the cable into the router, the activity lights turn off like its not plugged in on the other end...which it is. So when going through the setup process, both using the cd and inputting the information on the web based setup. It does nothing, the automatic setup says the cable isnt plugged in. When using the browser setup i can click connect as many times as i want and it does nothing but say disconnected.
View 9 Replies View RelatedI recently purchased the router and got the CCC firmware on. It works fine for a while but then I can't connect to the router using my PC unless I log using the remote credentials. Generally if this were the case I wouldn't care but when I do it that way I can't run the speed test. After I reboot the router it works fine again, for a while.
For some reason, it doesn't detect my PC as being connected directly although my PC is connected by wire, directly to the router.
can i connect the ea3500 to 4 bay enclosure: [URL] it is connected through only 1 usb cale inside the enclosure i have 4 2TB western digital drives?
will i be able to see the 4 drives on my network?
I have an EA3500, I have 30 Mbps download when I connect my pc directly to the modem. When I add in the EA3500 router it drops to only 10 Mbps download on both wired and wireless devices.
View 9 Replies View RelatedMy phone and my friends phones can connect to the wifi but I cannot receive nor send data from it. The phones work completely fine elsewhere. Here is the kicker, my computer works completely OK on the router and my phone used to work for 3-4 hours before this issue started going again. Now it is constantly. I restarted the modem, default reset it and still nothing. I get an IP address too and it stays connected. Cisco thinks its the phone, but its multiple phones that are having the problem and my phone and other works completely fine at other places.
View 7 Replies View RelatedI was wondering if the EA3500 would support splitting the USB (buying a USB tree) to allow for both a printer and hard drive to connect at the same time?
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