Linksys Wireless Router :: Ea3500 - Can't Get Iphones To Connect To Wifi
Feb 16, 2013
All of us connect effortlessly to wifi via the EA3500. All of us, however, also have iPhones, and yet none of us can get on wifi with our iPhones. Apple insists the problem is on the Cisco side, not the Apple side, and I have to agree with them because all of the iPhones connect effortlessly to wifi everywhere else it is available. I tried contacting Cisco support, but they wound up telling me that if I paid them they might be able to assist, since the router is outside the warranty period. (I tried explaining to them that I didn't know about the extent of the problem until 10 days ago My wife simply uses her mac; none of my daughters lives here and only one of them had an iPhone until ten days ago when I purchased the other ones. But that was to no avail.) Why no one can get on wifi with iPhones when they can, simply and effortlessly, with the PC, the iPad, and their macs?
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Apr 1, 2013
I have it set up as Capri (2.4 GHz) and CapriHD (5 GHz). CapriHD was intended only for HD video traffic. My wife's iphone 4S can only use 2.4 GHz, and it suddenly quit connecting after 1-2 months of use. My iphone 5 can use either band and it can only connect on 5 GHz. This problem MIGHT correspond to the recent firmware upgrade? I was traveling a lot around that time so can't be sure that is a culprit.Really thought the problem was the hardware, so I replaced it with a new EA6500 and getting the same result.
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Oct 17, 2011
I am having problems connecting to my wireless internet. We were getting a poor signal so we moved our router to our living room where we always are, but now we can't connect. We tried resetting everything, turned on and off several times. Went to the linksys wireless set up page, changed SSID and password. Still can't connect with the computer or our iphones. It shows our SSID is there but won't connect. My internet when plug directly to the computer works fine (I am using it now). My computer can connect to the router Linksys WRT54G, we just can't get it to connect to the wireless.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Dec 15, 2012
i've recently upgraded from E3200 as i wanted slightly faster and more reliable router, only to find out this one is more troublesome then the older model.
Upgraded to latest firmware:
EA Series Linksys Smart Wi-Fi Firmware
11/19/2012
Ver.1.1.39.145204
i've excellent WIFI reception - setup 2.4GHz and 5GHz networks (diffrent SSID). i've few apple computers on the WIFI, and ipod touch 5th gen with iOS 6.01.Seems that often when i browse web on the ipod, the WIFI drops (takes about 60s to reconnect - almost as if the router is rebooting). But it's not conclusive and unpredictable. It also happens just with the computers when browsing web.
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Jan 3, 2013
I am using a brand new Linksys EA3500. We have 2 laptops connecting to it. One is an older XP machine which never has any problem. The other, a Vista machine, periodically drops the connection to the internet when connecting wirelessly. It never loses the connection to the Linksys EA3500 router, it just says "Access: local" and there is no internet. If I plug the Vista machine in wired to the router it works fine. I've tried my old router and I don't get this problem, which leads me to believe that my wireless adapter is functioning properly on the Vista machine.
When the vista machine drops the internet, I can still get into the router configuration at 192.168.1.1, but when I click on the tab which says wireless it sometimes says: "Router not found. You are not connected to your router." It says this despite the fact that I am connected to the router?I've tried reinstalling Windows, that didn't make any difference. I am convinced that it is a problem with the router, but I can't find any settings to adjust which remedy the situation. Of coarse, I've tried reseting my modem and Router many times...doesn't resolve the issue. I've also gone into DOS and done an ipconfig release_all and renew_all.
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Aug 11, 2012
I own a CISCO Linksys 3500 router I use in my home. Every time there is a power outage, the router stops working. The only way I have managed to get it to restart is to remove the software, disconnect the router and then re installed and set up the router again
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Apr 30, 2012
I bought a new EA3500 too replace my old WRT120N. After I replace it with the same configuration as I had in WRT120N, my dongle Wifi WN100 (Atheros) stop working. Even it indicates that Wifi is connected and dispyed in DHCP current table, I can't ping the device from my PC connected to the router.I rolled back to my WRT120N and all works again.
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Dec 2, 2012
With my old routeur (wrt310n) I used to be able to limit the wireless speed.I cant seem to find the option with my new routeur, EA3500.did they remove the option ?
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Feb 16, 2013
I recently upgraded my Wi-Fi router to an EA3500 and am controlling it using Smart Wi-Fi running on a wired Windows 7 machine.So far, I have been able to add devices to the network without issue and each of those connections works fine. All, except my TV, have been Windows 7 based machines. Smart Wi-Fi Device List has been able to "see" each device and I have been able to add them to that list as well.
I am attempting to add a Windows 8 desktop computer to the network which is using a external USB wireless adapter. That computer can see and connect to the network through the EA3500 and the connection seems to work fine. The only issue is that its adapter does not show up in the Device List.
1) Does the Device List do anything else besides showing a list of devices I chosen to add to my network?
2) How do I get my Windows 8 wireless adapter to show up in the Device List?
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Jul 29, 2012
Can not connect computer to Cisco Connect -.Receive error msg 82BD0305. Reset to EA3500 to default and reinstalled software.
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Jun 24, 2012
I am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
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Aug 14, 2012
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
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Apr 30, 2012
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
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Mar 19, 2013
I have an HP Veer Webos phone. Since I upgraded to an EA3500, I haven't been able to connect my phone to the network wirelessly. Today I temporarily installed a WAP54g on the network, and I am able to connect the Veer via the WAP. I spent 45 minutes chatting with Cisco Support today, but didn't resolve the problem. I believe I have the same situation with an HP Touchpad, but can't say the problems are identical, since its battery is down right now.
[code]....
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Mar 30, 2013
Just installed a Linksys N750 (EA3500) router (WAN - LAN setup). I settled both band networks : 2.4 Ghz and 5Ghz with different SSID and different WAP2/WAP personal mixt. WHile some devices will show both networks correctly, I'm facing issues with the 5Ghz band and wonder if this is sigh of some kind of failure:
- while my iPad offered both signals and let me set the 5 Ghz band, it is showing weak signal and stall on loading webpages; as soon as I instead put it on the 2.4Ghz band, (standing at same location of course), everything runs smoothly, excellent signal.
- I have a Mac Mini and PS3 side by side same location. The Mac Mini seems to works flawlessly under both bands, 2.4 or 5 - excellent signal. However, the PS3 fails its connexion test and states that signal is not perceptible on the 5Ghz. But connect as a snap on the 2.4 Ghz band.
- Got on and off 5Ghz signal on a laptop; connected to 2.4Ghz, everything runs perfect.
- iPhones 4S : I don't even see the 5Ghz SSID, but I get both the 2.4 and Guess account..So I'm tempted to conclude that some devices just can't follow the pace (??) to connect on 5Ghz..
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Aug 12, 2012
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
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Dec 22, 2012
I have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
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Jan 19, 2013
I've just bought an EA3500 router. I have made all the setup, intsall Linksys smart wifi..Now that all is done, I try to install my printer but it didn't work..When I try to connect the printer cias Cisco VSUB application, the application try to connect the printer but the application is stuck at this step..After making a search on the forum, I found that somebody have uninstall the printer, re-install the printer driver and it work for him but not for me...
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Oct 24, 2012
When the ethernet cable is plugged directly into my laptop i can input my user name and password and connect directly without a problem. But as soon as i plug the cable into the router, the activity lights turn off like its not plugged in on the other end...which it is. So when going through the setup process, both using the cd and inputting the information on the web based setup. It does nothing, the automatic setup says the cable isnt plugged in. When using the browser setup i can click connect as many times as i want and it does nothing but say disconnected.
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Jul 2, 2012
I recently purchased the router and got the CCC firmware on. It works fine for a while but then I can't connect to the router using my PC unless I log using the remote credentials. Generally if this were the case I wouldn't care but when I do it that way I can't run the speed test. After I reboot the router it works fine again, for a while.
For some reason, it doesn't detect my PC as being connected directly although my PC is connected by wire, directly to the router.
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May 8, 2012
can i connect the ea3500 to 4 bay enclosure: [URL] it is connected through only 1 usb cale inside the enclosure i have 4 2TB western digital drives?
will i be able to see the 4 drives on my network?
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Sep 20, 2012
I bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
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Sep 1, 2012
I have an EA3500, I have 30 Mbps download when I connect my pc directly to the modem. When I add in the EA3500 router it drops to only 10 Mbps download on both wired and wireless devices.
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Jul 1, 2012
I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
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Feb 3, 2013
My phone and my friends phones can connect to the wifi but I cannot receive nor send data from it. The phones work completely fine elsewhere. Here is the kicker, my computer works completely OK on the router and my phone used to work for 3-4 hours before this issue started going again. Now it is constantly. I restarted the modem, default reset it and still nothing. I get an IP address too and it stays connected. Cisco thinks its the phone, but its multiple phones that are having the problem and my phone and other works completely fine at other places.
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Nov 19, 2012
iPhones and iPad don't want to connect.
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Aug 16, 2012
I was wondering if the EA3500 would support splitting the USB (buying a USB tree) to allow for both a printer and hard drive to connect at the same time?
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Nov 19, 2012
Firmware version: 1.0.30.126544
I have tried with my iPad, iphone, laptop with wireless N adapter and 2 PCs with wireless N adapters. none of them worked. If I use mixed mode, they can connect but only with Wireless G and speed is 48 - 54 only.
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Sep 8, 2011
Cisco Air 1131 AP. Having problems with Apple products. Even tried no security.
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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