Linksys Wireless Router :: EA3500 Phones Connect To Wi-Fi But Cannot Sens / Receive Data
Feb 3, 2013
My phone and my friends phones can connect to the wifi but I cannot receive nor send data from it. The phones work completely fine elsewhere. Here is the kicker, my computer works completely OK on the router and my phone used to work for 3-4 hours before this issue started going again. Now it is constantly. I restarted the modem, default reset it and still nothing. I get an IP address too and it stays connected. Cisco thinks its the phone, but its multiple phones that are having the problem and my phone and other works completely fine at other places.
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Sep 30, 2012
I've lost about a TB worth of data. I'm rebuilding a computer and had my hard drive, a Western Digital Caviar Black WD1001FALS 1TB, in an external enclosure so that I could access files from it until I could move them to a new drive. I just happened to hook the drive up to the USB port on my new Linksys EA3500 router and now I can't see anything. I believe the process of plugging the drive in, allowed the router to mess with the partition table of my drive. Before, when things worked I saw three logical drives. one of about 50-75 MB of reserved space. One of about 80 GB that was my original system drive and one of about 920 GB that was my main data drive. All of these were NTFS. Now when I look at the drive, all I see is one drive FAT32 drive of about 71 MB.If I look at the drive under Computer Management, Storage, Disk Management, I see the drive is made up of a 71 MB FAT 32 Primary Partition and a 932 GB Unallocated partition.Am I totally screwed? Is my data still there and is there any way for me to access it or any utilities I can use to get to my data in this unallocated partition? What the heck did this thing do to my drive without permission?
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Jul 29, 2012
Can not connect computer to Cisco Connect -.Receive error msg 82BD0305. Reset to EA3500 to default and reinstalled software.
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Jun 24, 2012
I am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
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Aug 14, 2012
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
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Apr 30, 2012
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
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Mar 19, 2013
I have an HP Veer Webos phone. Since I upgraded to an EA3500, I haven't been able to connect my phone to the network wirelessly. Today I temporarily installed a WAP54g on the network, and I am able to connect the Veer via the WAP. I spent 45 minutes chatting with Cisco Support today, but didn't resolve the problem. I believe I have the same situation with an HP Touchpad, but can't say the problems are identical, since its battery is down right now.
[code]....
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Mar 30, 2013
Just installed a Linksys N750 (EA3500) router (WAN - LAN setup). I settled both band networks : 2.4 Ghz and 5Ghz with different SSID and different WAP2/WAP personal mixt. WHile some devices will show both networks correctly, I'm facing issues with the 5Ghz band and wonder if this is sigh of some kind of failure:
- while my iPad offered both signals and let me set the 5 Ghz band, it is showing weak signal and stall on loading webpages; as soon as I instead put it on the 2.4Ghz band, (standing at same location of course), everything runs smoothly, excellent signal.
- I have a Mac Mini and PS3 side by side same location. The Mac Mini seems to works flawlessly under both bands, 2.4 or 5 - excellent signal. However, the PS3 fails its connexion test and states that signal is not perceptible on the 5Ghz. But connect as a snap on the 2.4 Ghz band.
- Got on and off 5Ghz signal on a laptop; connected to 2.4Ghz, everything runs perfect.
- iPhones 4S : I don't even see the 5Ghz SSID, but I get both the 2.4 and Guess account..So I'm tempted to conclude that some devices just can't follow the pace (??) to connect on 5Ghz..
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Aug 12, 2012
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
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Dec 22, 2012
I have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
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Jan 19, 2013
I've just bought an EA3500 router. I have made all the setup, intsall Linksys smart wifi..Now that all is done, I try to install my printer but it didn't work..When I try to connect the printer cias Cisco VSUB application, the application try to connect the printer but the application is stuck at this step..After making a search on the forum, I found that somebody have uninstall the printer, re-install the printer driver and it work for him but not for me...
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Feb 16, 2013
All of us connect effortlessly to wifi via the EA3500. All of us, however, also have iPhones, and yet none of us can get on wifi with our iPhones. Apple insists the problem is on the Cisco side, not the Apple side, and I have to agree with them because all of the iPhones connect effortlessly to wifi everywhere else it is available. I tried contacting Cisco support, but they wound up telling me that if I paid them they might be able to assist, since the router is outside the warranty period. (I tried explaining to them that I didn't know about the extent of the problem until 10 days ago My wife simply uses her mac; none of my daughters lives here and only one of them had an iPhone until ten days ago when I purchased the other ones. But that was to no avail.) Why no one can get on wifi with iPhones when they can, simply and effortlessly, with the PC, the iPad, and their macs?
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Oct 24, 2012
When the ethernet cable is plugged directly into my laptop i can input my user name and password and connect directly without a problem. But as soon as i plug the cable into the router, the activity lights turn off like its not plugged in on the other end...which it is. So when going through the setup process, both using the cd and inputting the information on the web based setup. It does nothing, the automatic setup says the cable isnt plugged in. When using the browser setup i can click connect as many times as i want and it does nothing but say disconnected.
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Jul 2, 2012
I recently purchased the router and got the CCC firmware on. It works fine for a while but then I can't connect to the router using my PC unless I log using the remote credentials. Generally if this were the case I wouldn't care but when I do it that way I can't run the speed test. After I reboot the router it works fine again, for a while.
For some reason, it doesn't detect my PC as being connected directly although my PC is connected by wire, directly to the router.
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May 8, 2012
can i connect the ea3500 to 4 bay enclosure: [URL] it is connected through only 1 usb cale inside the enclosure i have 4 2TB western digital drives?
will i be able to see the 4 drives on my network?
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Sep 20, 2012
I bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
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Sep 1, 2012
I have an EA3500, I have 30 Mbps download when I connect my pc directly to the modem. When I add in the EA3500 router it drops to only 10 Mbps download on both wired and wireless devices.
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Jul 1, 2012
I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
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Aug 16, 2012
I was wondering if the EA3500 would support splitting the USB (buying a USB tree) to allow for both a printer and hard drive to connect at the same time?
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Nov 19, 2012
Firmware version: 1.0.30.126544
I have tried with my iPad, iphone, laptop with wireless N adapter and 2 PCs with wireless N adapters. none of them worked. If I use mixed mode, they can connect but only with Wireless G and speed is 48 - 54 only.
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Nov 21, 2011
I've got clients using the Cisco VPN Client (version 5.0.07.0290), and an ASA 5520 set up as the endpoint. 99% of the time this works great, so I'm pretty confident with the config, but there is one specific user who is having a problem (although sometimes it works ok for him). This user is connecting to the internet through a 3G dongle, and then trying to VPN in. I can see the connection being established, RADIUS authenticating his credentials, and the tunnel being set up without issue.
No data seems to pass through the tunnel however. Lots of packets are sent, but none are ever received back. Looking at the VPN statistics on the client, I can see that Transparent Tunneling is inactive, so I'm presuming I've got a NAT issue somewhere. The output of sh vpn-sessiondb remote seems to confirm this (user 1 is the problem user, user 2 works fine):
Username : user1 Index : 1332
Assigned IP : 172.17.47.191 Public IP : xxxx
Protocol : IKE IPsec
License : IPsec
Encryption : AES128 AES256 Hashing : SHA1
Bytes Tx : 0 Bytes Rx : 0
Group Policy : Tunnel-Group-1
Tunnel Group : Tunnel-Group-1
Login Time : 06:18:57 UTC Tue Nov 22 2011
Duration : 0h:14m:41s
Inactivity : 0h:00m:00s
NAC Result : Unknown
VLAN Mapping : N/A VLAN : none
As you can see, for the problem user, just plain IKE IPSec is negotiated, without NAT-T.
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Feb 15, 2012
I am having problem setting up SGE2000P switches to work with my default data VLAN and additional voice VLAN. I am configuring it to pick IP address for phones from voice VLAN which is working fine but when I connect a PC on phone port it is also picking up an IP from Voice VLAN while default VLAN is data with different scope of IP.
I pack these switches and purchase ESW 500 series. I have ESW 500 at another client and they are working fine out of the box but this guy is giving me hard time.
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Apr 9, 2013
I have a Cisco 6500 which has two VLANs defined
VLAN 30 for Data VLAN
VLAN 31 for Voice VLAN
I have two Cisco 3750 switches.both switches are connected to IP Phones.the configuration of Cisco 6500 Trunk Port to Cisco 3750 is [code] On Cisco 3750, the trunk port to 6500 has the configuration [code].The IP Phones connected to the Cisco 3750 are 7911,7979, 7940, 7961.
All phone are working fine, the phones get their ip address from voice vlan, and systems connected to phones get from data vlan, except 7940/7960.
These two models of IP Phones remain on Configuring IP, and when you check the IP Settings, it gives Data VLAN IP, which does not have a TFTP.once you manually enter TFTP address in the field, it registers instantly, due to ip routing in the network.
these phones were working fine before, but suddenly few days back they went out of the network, and still are in Configuring IP state.I also tried to convert these ports connected to 7940/7960 to access ports [code] but still the IP is taken from the Access Vlan (30). Even If you configure a single VLAN on these ports, the IP phones then never get the IP.
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Jul 11, 2011
So i have a dell latitude e6400 laptop running windows XP. Now whenever I connect to my home wireless network, it will connect fine but randomly it will stop sending or receiving data. Therefore i cannot connect to any websites and i get a connection error. I check my connection though and it is running through an excellent connection.
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Aug 19, 2011
I have an issue with a brand new E4200 router. My E4200 can connect no issue with the following devices: Ipad, AppleTV, Dell Laptop, Ibm Laptop. It is also wired connected to my home PC. Internet works fine and file sharing/network works good for all the above devices.
The problem is that My wife and I's Phone can not detect the wifi network and can not connect to it. The SSID broadcast is enabled on both frequencies (2.4 and 5). I have try configuring the network manually on both the Android phones..it does not work.. it records the data but keep sayng the network is out of range (although I'm right next to the router). I hva eplayed with various channels on both frequecies and played also with the MTU size.One of the Android phone is Garmin the other Acer Liquid...different brand running both Android 2.2...
Firmware on E4200 is 1.0.02
All settings reset to Auto/MIxed for now.
WPA2 is enable with security key
SSID is enabled on both frequency
no MAC address filtering is setup
Both my phones can detect other networks and can connect fine to friends and family networks...So I suspect a compatibility problem between router an Android..I have contacted Linksys support twice with no avail. I have contacted both Acer and Garmin...they refer me to linksys
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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Mar 28, 2012
my router cant receive any internet from my modem. my internet ip when it is connected is 0.0.0.0 . when my modem is directly connected to the computer, it works fine, i can access the internet, but when it's connected on the router, this problem occur. iv'e tried the solution on the e300(something , i have forgot ) but it didnt work for me. my ISP is DSL btw. i have brought my router on the shop and it works fine. i even brought my CPU at the shop and used my router there and it works also just fine. Their ISP is also DSL . So base from these i've concluded that the problem is my modem?
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Jan 27, 2011
I'm having trouble connecting using this new card i bought. i have installed the latest drivers and i can find networks and the signal strength is good too but when trying to connect after ive entered the passkey i get the message " no network found" or "did not receive response from router" or something along those lines. i can connect with my older card which is a wmp54g but that one shows less signal strength and my connection breaks from time to time (hence the upgrade to wmp600n) on a sidenote, my wmp600n card works perfectly fine under linux but i want it to run in windows (mainly for gaming) Im running windows vista 64 bit and the wmp600n has the latest drivers installed.
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Sep 15, 2012
I need a router that can receive the signal from my Verizon 4G Jetpack so that I can send signal to items that require cat5 cable.Can the WES610N do that or is there one that can?
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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