Linksys Wireless Router :: EA3500 - Can't Connect Directly To CCC Firmware
Jul 2, 2012
I recently purchased the router and got the CCC firmware on. It works fine for a while but then I can't connect to the router using my PC unless I log using the remote credentials. Generally if this were the case I wouldn't care but when I do it that way I can't run the speed test. After I reboot the router it works fine again, for a while.
For some reason, it doesn't detect my PC as being connected directly although my PC is connected by wire, directly to the router.
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Sep 1, 2012
I have an EA3500, I have 30 Mbps download when I connect my pc directly to the modem. When I add in the EA3500 router it drops to only 10 Mbps download on both wired and wireless devices.
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Jun 28, 2012
If someone has the original firmware for the EA3500 to copy. I need to downgrade my router after Cisco sabotaged it with their Cloud Connect. This will be the firmware you have right out of the box. Be sure you go into the Admin. section and Save a Copy before you ever connect to the Internet. Also Uncheck the Auto Updates box or you will be fed the Cloud Connect (and its amazing Terms Of Service).
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Nov 21, 2012
Its not even listed as a download on the official page of the router. How can i see the notes?
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May 24, 2012
is there a link to directly download the EA4500 firmware?
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Apr 26, 2013
Under Devices, I find that my Apple laptop (WIFI connection) and our Dell Desktop (LAN) connection are considered the same device. The operating system the EA3500 shows for this device is the apple IOS system both connections and address numbers appear in this device. This makes it impossible to set up separate parental control settings on each computer. What could I do to get the EA3500 to recognize these as separate devices? I have already tried forcing the WIFI network address of the Apple to another address. All that happened was the device address updated in on the EA3500 device list, but the LAN and WIFI addresses remained together still under the same device name and MAC OS on the device list.
I have the latest firmware loaded on my EA3500. This was not an issue previously when I ran the old firmware. Below is a what I see in the device listing showing the LAN address for the Dell and WIFI address for the Apple all on the same screen. When I turn one device off, the respective entry goes away. Only when both computers are off does the single device entry on the EA3500 reflect being offline.
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Feb 16, 2013
Its been half an hour now, what do i do?? I dont wanna screw up the router.
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Jul 29, 2012
Can not connect computer to Cisco Connect -.Receive error msg 82BD0305. Reset to EA3500 to default and reinstalled software.
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Apr 2, 2013
I have a Netgear WNDR3700v2 that I was very happy with until I got a nest thermostat. Apparently it is an unsupported router and I had to change it. I bought a E2700 since it was supported, but I'm having a huge dilemma...
If I connect the linksys directly to the modem, I'm not getting an internet connection. I've released and renewed IPs to no avail..
but if I hardwire the linksys to the netgear, I do get a good solid internet connection. problem is, I have no need for 2 routers setup on top of each other.
basically, I dont understand why linksys is not able to connect directly to the modem. yet it gets solid connection hardwired through another router.
I'm using Comcast and in south FL. it's a motorola surfboard modem
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Jun 24, 2012
I am unable to connect a printer using the USB port on my new Linksys EA3500 router.
I followed the directions here: Support Page , but my verison of Cisco Connect does not have the option to "connect a USB printer".
I am on a macbook pro running OSX 10.7.4 and my verison of Cisco Connect is 1.4 (12005.2). My router's firmware version is 1.0.30.126544. A screenshot of what I see after clicking "add a device" in Cisco Connect is below. The printer is an HP DeskJet F4280.
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Aug 14, 2012
After using the newest firmware for CCC, I've found it is very convenient, but only in some ways. Now, I think I find it is uncomfortable, very disappointed and waste lot of times. Each time I try to access to CCC, it took me like 5 mins to access the web page. I understand ciscoconnectcloud.com is use when you are outside of your home network, but when I access it directly from my home (local IP), why should I need to connect via a CCC(?) I want a local connect to my router which is a faster access than via a server.
Sometimes, connect via an IP of the router, it say can't connect because of internet connection down, but actually I can still access internet except access my own router. I like the easy setup of CCC but maybe I need to switch back to non-CCC?
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Apr 30, 2012
I bought a new router today because my WRT54GL was giving me some fits. I purchased an EA3500 and I'm using an EA2500 adapter on the desktop since the router can't reach it via ethernet. Some of my early troubles with this combo began with not being able to test upload bandwidth. It would just time out and give an error via the built in Cisco (OOKLA) utitliy and through speedtest.net after which, the network would show no internet access and I'd have to reset the adapter. After trying to troubleshoot that issue it grew into zero internet access for my desktop however my Nexus would have wifi access without issue. If I'd startup in safe mode with networking I'd have net access shortly and then it would quit about 30 seconds after startup. I've tried uninstalling all drivers for the wireless NIC and the Cisco Connect software while doing everything manually but nothing changes. This PC simply won't gain internet access with the EA3500 or even allow me to access the router through the default gateway IP. I've since put the WRT45GL back in place and I have access again with my EA2500 adapter. I should note that with the EA3500 in place, if I disconnected from my wireless I couldnt see any networks until I unplugged the adapter and reinserted it into the USB port (i've also tried many different ports). I've named the SSID's of the two routers differently, tried a manual setup of the wifi, tried the CD setup, the wifi protected setup, no security, and WPA2 to no avail. I can't seem to get the EA2500 adapter and the EA3500 router to get along. I'm running W7 x64 Pro.
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Mar 19, 2013
I have an HP Veer Webos phone. Since I upgraded to an EA3500, I haven't been able to connect my phone to the network wirelessly. Today I temporarily installed a WAP54g on the network, and I am able to connect the Veer via the WAP. I spent 45 minutes chatting with Cisco Support today, but didn't resolve the problem. I believe I have the same situation with an HP Touchpad, but can't say the problems are identical, since its battery is down right now.
[code]....
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Mar 30, 2013
Just installed a Linksys N750 (EA3500) router (WAN - LAN setup). I settled both band networks : 2.4 Ghz and 5Ghz with different SSID and different WAP2/WAP personal mixt. WHile some devices will show both networks correctly, I'm facing issues with the 5Ghz band and wonder if this is sigh of some kind of failure:
- while my iPad offered both signals and let me set the 5 Ghz band, it is showing weak signal and stall on loading webpages; as soon as I instead put it on the 2.4Ghz band, (standing at same location of course), everything runs smoothly, excellent signal.
- I have a Mac Mini and PS3 side by side same location. The Mac Mini seems to works flawlessly under both bands, 2.4 or 5 - excellent signal. However, the PS3 fails its connexion test and states that signal is not perceptible on the 5Ghz. But connect as a snap on the 2.4 Ghz band.
- Got on and off 5Ghz signal on a laptop; connected to 2.4Ghz, everything runs perfect.
- iPhones 4S : I don't even see the 5Ghz SSID, but I get both the 2.4 and Guess account..So I'm tempted to conclude that some devices just can't follow the pace (??) to connect on 5Ghz..
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Aug 12, 2012
I bought a new router 4 days ago, I think. And been trying to figured out how to connect to Internet... Well, my Wi-Fi is connected perfectly but is not connected to Internet because it has no access to Internet. I can't figured it out how. I tried for hours per days. A friend of mine checked in my computer.My router is Linksys EA3500. I am truly thinking about sending it back to store and get a full refund then buy another brand of router... for my iPad to able to surf, to play, to e-mail and everything.
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Jul 26, 2011
I have external hard drive connected to E3000. It is formatted as NTFS and working fine. However if I disconnect from router and connect to PC usb port directly, I get a message that hard drive needs to be formatted.
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Dec 22, 2012
I have full signal strength but I can't connect to the internet from any device. Internet works fine when connected directly to devices. Devices will show an IP address but will not connect to the internet. The first router worked fine for about a year and did the same thing so I replaced it but now after 1 month, this router is doing the same thing!
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Jan 19, 2013
I've just bought an EA3500 router. I have made all the setup, intsall Linksys smart wifi..Now that all is done, I try to install my printer but it didn't work..When I try to connect the printer cias Cisco VSUB application, the application try to connect the printer but the application is stuck at this step..After making a search on the forum, I found that somebody have uninstall the printer, re-install the printer driver and it work for him but not for me...
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Feb 16, 2013
All of us connect effortlessly to wifi via the EA3500. All of us, however, also have iPhones, and yet none of us can get on wifi with our iPhones. Apple insists the problem is on the Cisco side, not the Apple side, and I have to agree with them because all of the iPhones connect effortlessly to wifi everywhere else it is available. I tried contacting Cisco support, but they wound up telling me that if I paid them they might be able to assist, since the router is outside the warranty period. (I tried explaining to them that I didn't know about the extent of the problem until 10 days ago My wife simply uses her mac; none of my daughters lives here and only one of them had an iPhone until ten days ago when I purchased the other ones. But that was to no avail.) Why no one can get on wifi with iPhones when they can, simply and effortlessly, with the PC, the iPad, and their macs?
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Oct 24, 2012
When the ethernet cable is plugged directly into my laptop i can input my user name and password and connect directly without a problem. But as soon as i plug the cable into the router, the activity lights turn off like its not plugged in on the other end...which it is. So when going through the setup process, both using the cd and inputting the information on the web based setup. It does nothing, the automatic setup says the cable isnt plugged in. When using the browser setup i can click connect as many times as i want and it does nothing but say disconnected.
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May 8, 2012
can i connect the ea3500 to 4 bay enclosure: [URL] it is connected through only 1 usb cale inside the enclosure i have 4 2TB western digital drives?
will i be able to see the 4 drives on my network?
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Sep 20, 2012
I bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
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Mar 8, 2013
I have rather huge connection at home. DL speed 80Mb, UL speed 3Mb.When I connect my PC directly to modem and configure PPPoE connection, I get 81Mbits/sec. When I connect my old ASMAX $30 router, I get 78 Mbit/sek. And I find it OK.But when I connect my EA6500 I get 28 MBits/sec. Same result on wire as on wireless connection. Of course If I enable prioritisation, I get even less, 12-15 Mbits/sec.I tried already even configuration with ASMAX as wired router and EA6500 connected to its LAN port. It gives me 50Mbits/sec.
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Jul 1, 2012
I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
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Feb 3, 2013
My phone and my friends phones can connect to the wifi but I cannot receive nor send data from it. The phones work completely fine elsewhere. Here is the kicker, my computer works completely OK on the router and my phone used to work for 3-4 hours before this issue started going again. Now it is constantly. I restarted the modem, default reset it and still nothing. I get an IP address too and it stays connected. Cisco thinks its the phone, but its multiple phones that are having the problem and my phone and other works completely fine at other places.
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Aug 16, 2012
I was wondering if the EA3500 would support splitting the USB (buying a USB tree) to allow for both a printer and hard drive to connect at the same time?
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Nov 19, 2012
Firmware version: 1.0.30.126544
I have tried with my iPad, iphone, laptop with wireless N adapter and 2 PCs with wireless N adapters. none of them worked. If I use mixed mode, they can connect but only with Wireless G and speed is 48 - 54 only.
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Nov 19, 2012
My question is how can I use this existing wi-fi as input to a router to make a sub wi-fi for four computers and a wireless printer. Some of my computers may need to be wired into the router.
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Aug 12, 2012
I've been using D-Link DIR-600 wireless router for two months with my ISP, SmartBro. A week ago my internet went down due to heavy rain and technical support had a home visit yesterday to re-activate my internet connection. My net connection came back smoothly using a direct connection from modem to laptop.When I tried to connect the modem to my wifi router, the internet was not detected. Even if I reset the router settings, no internet connection was detected. Initially, I thought there is a problem with my wifi router so I connected the modem to our Edimax wired router but still it could not detect internet access. Every time I open a browser while connected to a router, this message is shown (see attached screenshot).
I tried using another ISP, Wi-Tribe with both wired and wifi routers and everything worked well. So now I assume the problem lies with my SmartBro ISP. I called the ISP hotline but they told me that they do not provide support for router connection problems; only with single, direct connect to a PC.I asked a neighbor IT technician to look into my problem but he too could not solve the problem.
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Nov 14, 2010
I've updated the firmware to unofficial url... and since then I can't connect to router through web interface. What can I do? Is there any way to update firmware back to official without web interface?
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Dec 6, 2011
i just updated my firmware on my wrt54g ver 2 router, went through all the steps it updated successfully after that i hit the reset button and unplugged the router as tehe online instructions said to. Now i can't connect to the interent at all with either of my two wired computers or through the wireless. All the lights on the front of the router are on like the power, internet, and wireless connectivity. Also the the two WAN ports my computers are connected to in the router the lights are on and it's recognising them. But I can't connect to the internet or even see the router on my network settings. Somone suggested to reconfigure the router but when i go to set up new connection my computer doesn't detect the router and also i cant connect to the router using the ip address 192.168.1.1/ since there is no internet connection. Is there a way to get to the router options or a way to revert it to its old firmware.
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Jul 11, 2012
Installed my new EA4500 and trying to access my PC from internet (remote desktop) in order to do so I need to forward the TCP port 3389. In the old web admin page this option was easy to find and change. with the new cloud connect I can't find it. how do Ienable port forwarding on the EA4500?
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