I have EA4500 router with latest firmware update. Cisco Connect Cloud behave strange. Some devices connected to the wireless router appear in CCC and some not. For instance, Iphone is visible, Ipad is not but both have normal accesss to internet.
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Keep having trouble with login onto my router (EA4500)Every now and then it will work but more often than not when I try to access it using either myrouter.local or 192.168.1.1, I keep getting an unexpected error message in the middle of the screen and it will go no further. Or I get no error and just a blue background with no icons or anything.
I tried going back in the firmware to what it was when I bought the device which is non-cloud (Ver.2.0.37.131047), but when I did that, I was logging into the router perfectly but had no internet access at all even tho all the gateway and dns details were present on the status page for the internet.
I've put it back to the cloud firmware (Ver.2.1.38.138880) and i'm back to these login problems again so I tried as per request with a cisco advisor in live chat to totally reset the router using the reset button at the back. Oh that caused problems getting things back online as every time I tried to access the interface I got a 502 error. I managed to get back online using the cisco disc that came with the router but now I'm back to square 1 with these access problems to the router.
I just can't see what is wrong here, it was fine prior to it updating itself to the cloud software, but it has been problem galore ever since.I am running Ubuntu Linux and have tried both firefox and chrome browsers which doesn't seem to matter.I have tried my sons laptop running vista which gets the same problem.I have tried disconnecting everything else on my network apart from my PC (the linux one) which is ethernet cabled direct to the router.The cloud app for my HTC does work but has very limited settings and runs extremely slow.
Might be worth mentioning that this morning when I tried accessing from google chrome, in the error box also popped up the following message, 'error_get_networks', this is the first time I saw this message so don't know if its of any relevance. I do have set in the settings that my DHCP server starts at 192.168.1.201 and most of the computers in my house have a static IP address so I don't believe anything is clashing to cause any errors.
My EA4500 router now automatically goes to Cisco Connect Cloud, and I can no longer access my router directly through my browser. I do not want to use Cisco Connect Cloud, for security reasons, so how can I disable the automatic access to the cloud? Use of the Cisco Connect Cloud should be optional, and not mandatory. If the cloud is the only way I will be allowed to make changes in my router, I may just have to return it to the store. Can this "feature" be turned off?
View 9 Replies View RelatedI recently purchased a EA4500 for my home network. After hours of searching, I couldn't find any evidence to how I can install a USB printer without the obvious Cisco Cloud Connect. I don't need any software or account to access my router over the net nor any of the features CCC provides (at least as of yet). I'm quite comfortable with using the web interface and easily managed to adjust the router for everything I need except the printer part. I certainly have things to print so I have to connect my printer to the router as it is clearly mentioned on its box that I can access my printer through it. As a last resort I tried to install the software on the CD that came with it to get a link for some "Cisco VUSB" software which I think is the solution but it keeps saying my modem is not connected to the net. It clearly isn't because I don't have an internet connection at home. What I have is a 3G connection which I use for communicating and downloads I need. So why do I need an internet connection on the router for anything and how do I install my printer?
View 3 Replies View RelatedInstalled my new EA4500 and trying to access my PC from internet (remote desktop) in order to do so I need to forward the TCP port 3389. In the old web admin page this option was easy to find and change. with the new cloud connect I can't find it. how do Ienable port forwarding on the EA4500?
View 3 Replies View RelatedUsing CCC with EA4500, where do I find the control for enable/disable broadcast of the SSID?
View 5 Replies View RelatedI know this is a "home" router, but there are a lot of common vulnerabilities that can be detected.
1. Is there any intent to offer a firmware update for the Non Cloud Connect option.
2. Does Cisco intend to make the Cloud Connect Firmware "feature complete" compared to the Non Cloud Connect?
3. Is there going to be support for Stateful DHCPv6?
I tried to log in into my EA4500 today, and instead of the simple window that asks for the user name and password, I am getting a Cisco Connect Cloud log in screen. It is very strange.
At the top it says: Cisco Connect Cloud/Powering Linksys Products
and below that:
Sign In If you have not yet created an account, click the 'Create Account' button in the upper right corner of the page
There is a help button, a button to create an account. There is a place where I can enter an email address and a password.
Pressing the Help button I learned that I can probably bypass this silly screen by disconnecting the internet. Is there a better way to bypass this screen and turn off Cisco Connect Cloud?
Is it possible to force a reboot of the EA4500 through the Cisco app for the Cloud?
View 2 Replies View RelatedI have several devices connected to my EA4500 (two wired computers, two wireless laptops, iPhone, iPad, and a network drive). i have not been able to connect any new devices wirelessly. New laptops, PS3, friends laptops. Error message would suggest that password is being entered incorrectly, but I change the password to very basic word (idiot proof) but no luck.
View 9 Replies View RelatedHow do I get past this slow connect cloud b.s.? Now it's stopping me from logging into my router all together. I keep getting a message "we've encountered an unexpected error" blah blah blah. I can't get past it. I've already rebooted my router.
View 9 Replies View RelatedI am interested in running the EA6500 without all the Cloud Connect software etc. Is this possible? Is there a basic way to set this up without that requirement?
View 1 Replies View RelatedThis issue seems to happen about once every week or so. I get the router settings all configured and I'm able to access it from Cloud Connect and from the APP on my smartphone. After about a week, it's no longer accessible from cloudconnect, I can access it from my smartphone, but it shows that there are no devices connected (when they are actually connected). The screen for cloudconnect will come up after I sign in, but it just has the circling dots in the center of the screen saying "waiting" and it will do this until I close out explorer. The only way I've found to resolve this is to reset the router and set everything from scratch.
View 4 Replies View RelatedI'm using the EA4500 router with Cisco Cloud Connect. I've noticed under Devices I'll see devices named "Network Device". They have a generic MAC address with something like "00:00:00:00:2F". They will have an IP that's already assigned to another device.
View 9 Replies View RelatedI bought an EA3500 because I found that I did not need the more expensivbe router. The problem that I have now is when I sign in to Cisco Connect Cloud both the old and the new router show up. I would like to remove the old router from the list. The old router shows as:CiscoA3518 [offline]
View 6 Replies View RelatedI know that Cisco Cloud Connect was released fairly recently. I also know that the e4200v2 was supposed to be a supported router from last generation for Cisco Cloud Connect. However, when I go to the upgrade firmware option on my router settings, it says that I have the most up to date firmware.
How do I get CIsco Cloud Connect setup on my e4200v2? Would I simply follow the manual install instructions for the ea4500 with the firmware for the ea4500?
I'm hoping that the updated firmware will fix an issue I'm having with getting a Seagate Expansion hard drive detected for the media server portion since I know a closely related hard drive was in the list of functioning external hard drives for the Cisco Connect Cloud firmware.
I have an EA 4500. Tonight I was trying to see what devices were connected. The window shows 0 devices connected, although about 20 devices are connected and working. When I click on "Devices Connected", I get the spinning wheel, and after multiple attempts by the application to list devices, I receive a message that the application does not work. I have the latest firmware installed. This is a recent issue. I have not made any changes to network configuration, nor to any of the devices that all have internet access. I will note that I did not set up a separate SSID for each band. But that did not seem to be an issue in previous months. I also cannot access the router ui from my windows 7 desktop. I can access the abbreviated ui through my Android phone. I tried connecting through smart wi-fi and by ip of the router. I just get the endless spinning circle of dots. I am running Windows 7 all up to date. All drivers are up to date.
View 7 Replies View RelatedI just purchased a Linksys EA4500 (firmware is up to date). However while it set itself up wonderfully. I cannot get my wireless devices (specifically my apple tv) to see my NAS or my itunes PC, My ipads can access the NAS if i put in the correct address but not automatically.
Everything is connected to my cisco switch that is hardwired (2 xboxes, 2 ps3, 3 tv's, Wii, network audio receiver, 2 NAS, printer, 2 computers, etc). I disabled the Wi-Fi on the bell router. On the wifi are a few ipads, 3 blackberries, 1 iphone, 2 laptops).I am fully aware that the reason the wireless devices cannot see the hardwired equipment is because it is on a different subnet.
However when i try and change the IP address of the router to 192.168.2.2 (putting it on the same subnet) the router must detect a conflict then changes itself to a class A address (10.x.x.x) OR i get an INVALID IP address. As well i have noticed an overall degradation in the speed of my network (all gigabit hardware with cat 6 cabling)
Before upgrading my firmware on my EA2700, I can easily reserve IP address for my wired device. With the new cloud interface, I click to select the device from the top pane to bring it down in the reserved IP pane below. When I try to save the IP change I get two errors: 1) Invalid characters in the device name 2) Invalid IP address. I get the same errors even if I do not edid not edit the name or IP address.
As for the device name, I did not change anything or rename the device. One device has a " - " in the name and the router was happy with it until I tried to reserve the IP. Another one had a " ' " in the name, same problem again.
My network DHCP range is set to 192.168.1.200 to 192.168.1.250 and I use the range from 192.168.1.1 to 192.168.100 for static IP. When I tried to reserve a static IP below 192.168.1.200, the router say that is an invalid IP.
The workaround to this problem has been to temporary set the DHCP range to 192.168.1.1 to 192.168.1.50 and set the static IP in that range and rename the devices to a name that the EA2700 will accept. Next I move the DHCP range from 192.168.1.50 to 192.168.1.100 and repeat the process. After, all the static IP are assigned, then I can reset the DHCP range to 192.168.1.200 to 192.168.1.250.
This is a pain to do. In the previous (cloud less) version, this was a breeze to do. Also, I have not figured out how to redirect ports with the new interface. Is that progress?
I just purchased an EA3500 because I absolutely need guest access. I set everything up through the Cisco Connect application on the CD and all was well. I figured it's time to get into the whole cloud connect app thing, as this is why I chose this router over another but after creating the account and activating through email, I constantly get the message that I need to associate my router with my account.The PC I am using is directly connected to the router through a cable. I'm not sure what else I am to do at this point. The content of the entire message basically is telling me to head to [URL] with the PC connected to the router that I want associated and to follow the directions.
1. There are no directions... I get that message every time.
2. I've tried rebooting the router and then logging in to the website - that gives me a message saying there's no router detected, meaning that somehow the site IS detecting the router, I just somehow haven't associated it.
I am looking to track what my kids are doing on the internet. I have an ea4500 and was wondering if there is a detailed log file that I can look at?
View 3 Replies View RelatedMy EA4500 with the latest firmware will only display nine connected devices at a time. It also seems to randomly shuffle which devices to show as connected, even though several more than nine are connected and online. Does anyone else's device list limit itself to displaying only nine devices? The Linksys phone apps also display a maximum of nine devices. I like the routers new user interface and understand that it has received a lot of praise, however this is the second bug I've experienced in as many months (the first being a failure of the device list to update once devices are upgraded to Windows 8, requiring a reset to default settings in order to fix).
View 5 Replies View RelatedI just switched to the EA4500 Router and I'm now unable to remotely access my camera devices. I have done the port forward. I can access the cameras from my local LAN both when using the local 10. ..and external 99 .. Addresses. When I go off the local connection - Access does not work. Slingbox did its auto configuration and I can access it. I just cant get to camera devices (Panosonic, Foscam, etc.).
View 3 Replies View RelatedI just now installed a new EA4500 Router. It installed itself automatically without a problem, by running the setup CD. No devices other than my hard wired computer and modem are connected yet.
When I went into Start > Cisco Connect to look around and check it's version, etc., I immediately got a "There's an important update for your router" notice. My concern is not wanting to install The Cloud at this time (although I wouldn't rule it out later). There has not been a trace of it so far.
I currently have Firmware Version: 2.0.36.126507 and Software Version: 1.4.12100.0. What this Important Update may be? Is it the "dreaded" Cloud? I'd rather avoid the whole rolling back to pre-Cloud issue for now, if possible.
I setup several devices in the Parental Controls to be blocked always. These devices are still able to connect to the router. I tried rebooting the router but the problem persists. I have two laptops and two iPod Touches that can connect regardless of the access restrictions.
View 5 Replies View RelatedI have had the EA 3500 router for about three months.
The Parental Control of Cisco Connect Cloud block all site except YouTube ! I have the Parental Controls set up to "Block the Internet" at "Specific Times". The other popular sites are blocked: Facebook, The Chive, Tumblr, etc. But for some reason she is still about to view YouTube all day long!
It has the latest firmware. I spent about three hours on the phone with Cisco tech support about this. They uninstalled and re-installed the router - it still doesn't work!
Where can I find a log or list of devices that attempted to access my EA4500 wireless network?I am using the cloud services to monitor my EA4500 usage in an apartment environment.
View 1 Replies View RelatedI have an E4200 with a 500GB WD hard drive attached to the USB port. I also have 3 computers on the network named "THINK", "PC", and "DELL". THINK is mixed Wired and Wireless - depending on what I'm doing - Win7 Professional, DELL is plugged into a Range Extender. (RE1000) - WinXP (This one isn't as important: It's an older machine) PC is always hardwired. - Win7 Ultimate, Recently, THINK has unable to see DELL, OR even the HD connected to the router, but it can see PC. It can also see the HD as a media device - just not as a computer or device I can browse as it does on PC.However, PC can see everything: THINK, DELL, AND the HD and can access them all the way I would like it to be. Also - MY PS3 DOES see the Media Share and can access it. Edit: Also just discovered both internal and external FTP no long works. Why can't THINK see the HD connected to the router regardless if I'm wired or wireless? As far as I can tell, all the settings are identical on both THINK and PC. Is there a router setting I'm missing? IPV6 is disabled and I've treid the basic disabling of HOMEGROUP and anything that goes with it - but nothing yet.
View 9 Replies View RelatedI just upgraded from an old Dlink D624 to a Linksys E1200. It seems to be working OK.
I have 2 problems and 1 question.
Question. The Dlink required that I enter the MAC for all devices, wireless and hardwired, to access in protected mode.
The E1200 doesn't seem to want or display any hardwired devices. Does that mean that any hardwired device gets unfettered access to the internet?
Problem #1. I entered real names when I setup any wireless devices. They do not appear anywhere, and especially not in the permitted MAC list.
Problem #2. I have a wireless printer (HP 3000) connected. It works OK on WIFI from the PC, but now not from my HP Touchpad, which doesn't see the printer. Does WIFI printing go through the router first?
After upgrading two laptops to windows 8, they will no longer appear as a connected device under the "device list." They both access the router via wifi and wired, but neither appear in the device list any longer. I've rebooted the router twice, as well as both computers, disabled/re-enabled their wifi connections, but no effect.Every other non-Windows 8 device still appears normally under the device list.
View 3 Replies View RelatedJust purchased a ea4500 router. Have setup multiple computers/devices already and works great. This computer (HP dv6000 running Win Vista home prem) however will not connect to the internet. It states that it is connected to the router (computer sees router), using the cloud connect app on my iphone i can see this computer, but will not allow access to the internet (local connection only). It works fine with the wired connection. When attempting to use the cloud connect software, it says it was unable to complete the install. Have attempted trying while connected by wire as well, same result. Have deleted the wireless connection and allowed software to find connection, still same result, cannot install. Wireless worked perfectly with previous router (WRT54G) three days ago.
View 6 Replies View RelatedI upgraded my router's firmware automatically. Then I wasn't able to connect to ciscoconnectcloud. I then thought It might be better to do the upgrade manually, so I downloaded the classic firmware, and rolled it back. I then downloaded the Smart Wifi firmware and the Smart Wifi setup software and did the manual upgrade. Now, I'm able to connect when I use the old 192.168.1.1 address, but not to ciscoconnectcloud.com, and even then I had to refresh a couple of times to get it to work.
View 1 Replies View RelatedI can think of from different cables, factory settings, etc. Can't connect to modem straight from computer for some reason, but my old linksys wrt54g still works. I can connect to the router wirelessly and access settings fine. When i try to use cisco connect, the install stops at 25%
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