Linksys Wireless Router :: EA4500 Won't Connect To Modem
Apr 13, 2013
I can think of from different cables, factory settings, etc. Can't connect to modem straight from computer for some reason, but my old linksys wrt54g still works. I can connect to the router wirelessly and access settings fine. When i try to use cisco connect, the install stops at 25%
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Aug 26, 2012
I just switched to Roadrunner Lightening via Brighthouse Networks. There is no configuration capability in the Cable modem/ router / wireless - Ubee provided to make the Modem a bridge. You have to call Brighthouse to do that.  They indicated that they only do that for supported routers and the EA 4500 is not one of them.  I'm ready to call them to say I have one of the supported modems so "do it" and then find out what happens.
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Meanwhile I have connected my EA4500 through their router and have a network in a network.  I've noticed another more significant problem.  The speeds through the EA 4500 drop to 90%.  Is there something wrong with the router configuration that would cause this significant drop in speed?  I'm afraid if the problem is the EA 4500.
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Oct 2, 2012
Just purchased a ea4500 router. Have setup multiple computers/devices already and works great. This computer (HP dv6000 running Win Vista home prem) however will not connect to the internet. It states that it is connected to the router (computer sees router), using the cloud connect app on my iphone i can see this computer, but will not allow access to the internet (local connection only). It works fine with the wired connection. When attempting to use the cloud connect software, it says it was unable to complete the install. Have attempted trying while connected by wire as well, same result. Have deleted the wireless connection and allowed software to find connection, still same result, cannot install. Wireless worked perfectly with previous router (WRT54G) three days ago.
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Nov 18, 2012
I upgraded my router's firmware automatically. Then I wasn't able to connect to ciscoconnectcloud. I then thought It might be better to do the upgrade manually, so I downloaded the classic firmware, and rolled it back. I then downloaded the Smart Wifi firmware and the Smart Wifi setup software and did the manual upgrade. Now, I'm able to connect when I use the old 192.168.1.1 address, but not to ciscoconnectcloud.com, and even then I had to refresh a couple of times to get it to work.
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Nov 17, 2012
I've been using my EA4500 since it's original launch date as a PPPoE router through another router/modem which is the Netgear DG834G V4 set to Modem Only mode which was working fine for a long time!A month ago, a friend wanted to borrow the Netgear Router and after he gave it back I reset it like I always do and entered my settings in router mode(i.e. username and password) to check if I havewe working Internet connection and that the router is working properly and it was working properly like it was before I lent it. Now comes the problem, if I keep using the Netgear router as the PPPoE handler and make the EA4500 work as "Automatic Configuration DHCP" it works flawlessly but if I set the Netgear router to modem mode and make the EA4500 handle the PPPoE connection, the report in the troubleshooting tab keeps on saying "Connecting" endlessly!
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Note: I've replicatedthe settings that I used on both router before and after lending it to my friend so there's no difference in settings!
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Aug 24, 2012
I have the linksys EA4500 now for a few hours and its pissing me off.with my old linksys i got a wireless connection to my Belkin Home Base.this is a usb wifi station.in this usb station there is a seneye. this is a machine to protect my reef tank.i cant make a wireless connection to my Belkin home base..
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Apr 18, 2013
My EA4500 has the newest firmware and is properly configured to support 20+ wireless and wired devices. It does this job well.Guest Access, however, is a problem. It works for about a day, then stops.Guests can access the login screen and enter the password. Then nothing happens. The screen appears to "load", but it does not connect.I have tried returning to default settings and reconfiguring and reupdating firmware. I have tried turning Guest Access on and off, as well as resetting the password.The only that works is rebooting the router. This is obviously not practical, especially for a contract client.
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Sep 9, 2012
More often than not, when my son wants to play on Xbox Live, the Xbox won't connect to Xbox Live. It will connect to the network and the internet but not Xbox Live. After running the connection test, the suggestion is to reboot the modem and router. It works after rebooting those two devices. Why does this happen so often?Â
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Jan 16, 2013
I configured the EA4500 to work in bridge mode, to use it as an accespoint for an existing network (Linksys WRT610N). It gets an IP address (192.168.1.141), but does not offer a wireless network (the ethernet ports do offer network acces). When I try to access the configuration on IP address 192.168.1.141 I get the Linksys Smart Wifi page asking for the password. When I enter the password, a message "Waiting" appears and that's all. It keeps me waiting forever and I cannot access the configuration settings.I have tried to reset the router (30sec. reset button, power off 30sec, power on) but the result is the same.
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Aug 11, 2012
Does the EA4500 offer b/g wireless or not. My wireless camera is b. Cannot get it to connect to the ea4500 wirelessly.
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Sep 28, 2011
I have several devices connected to my EA4500 (two wired computers, two wireless laptops, iPhone, iPad, and a network drive). i have not been able to connect any new devices wirelessly. New laptops, PS3, friends laptops. Error message would suggest that password is being entered incorrectly, but I change the password to very basic word (idiot proof) but no luck.
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Dec 23, 2012
I have problem connecting my Oppo blu-ray player (BDP-95) to the CISCO EA4500 router.I had a buffalo router before and everything was fine.I bought the EA4500 a few months ago. Â All was fine when I set up the Wi-Fi connection to all my existing devices, including, notebook, iPad, iPhone, TV, etc. Â But the only exception is my Oppo blu-ray player. Â The oppo player can detect the SSID of EA4500, after entering the security password, it just shows "Connection Failed!"
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However, my Oppo player can connect to other wireless access point (e.g. the wi-fi sharing from my Android Phone.)I have tested almost everything in the past few months....including, upgrade firmware, factory reset the router, turn off all the security setting in my router. Â But none of them works.Frankly speaking, I am quite familar with the setup of such wireless stuffs. Â ( I had almost 10 wireless at home and every device was setup without any problem)
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Jul 22, 2012
Keep having trouble with login onto my router (EA4500)Every now and then it will work but more often than not when I try to access it using either myrouter.local or 192.168.1.1, I keep getting an unexpected error message in the middle of the screen and it will go no further. Or I get no error and just a blue background with no icons or anything.
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I tried going back in the firmware to what it was when I bought the device which is non-cloud (Ver.2.0.37.131047), but when I did that, I was logging into the router perfectly but had no internet access at all even tho all the gateway and dns details were present on the status page for the internet. Â
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I've put it back to the cloud firmware (Ver.2.1.38.138880) and i'm back to these login problems again so I tried as per request with a cisco advisor in live chat to totally reset the router using the reset button at the back. Oh that caused problems getting things back online as every time I tried to access the interface I got a 502 error. I managed to get back online using the cisco disc that came with the router but now I'm back to square 1 with these access problems to the router.
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I just can't see what is wrong here, it was fine prior to it updating itself to the cloud software, but it has been problem galore ever since.I am running Ubuntu Linux and have tried both firefox and chrome browsers which doesn't seem to matter.I have tried my sons laptop running vista which gets the same problem.I have tried disconnecting everything else on my network apart from my PC (the linux one) which is ethernet cabled direct to the router.The cloud app for my HTC does work but has very limited settings and runs extremely slow.
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Might be worth mentioning that this morning when I tried accessing from google chrome, in the error box also popped up the following message, 'error_get_networks', this is the first time I saw this message so don't know if its of any relevance. I do have set in the settings that my DHCP server starts at 192.168.1.201 and most of the computers in my house have a static IP address so I don't believe anything is clashing to cause any errors.
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Jun 26, 2012
My EA4500 router now automatically goes to Cisco Connect Cloud, and I can no longer access my router directly through my browser. I do not want to use Cisco Connect Cloud, for security reasons, so how can I disable the automatic access to the cloud? Use of the Cisco Connect Cloud should be optional, and not mandatory. If the cloud is the only way I will be allowed to make changes in my router, I may just have to return it to the store. Can this "feature" be turned off?Â
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Mar 6, 2013
There are plenty of instructions to configure USB storage but there are no instructions on how to use it, specifically. Ok, so I have my ftp address, user name and password and tried to connect with Filezilla on my local network. Unable to connect. Also, the USB device does not even show up in Network settings. However, I am able to see the device as a media server from Sony Playstation.
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Feb 20, 2013
I put the ea4500 on Bridged mode, and now I cant connect!I know I have to put the new ip address, and when I do I choose direct conect, it ask me for a password, I put the password, I click to connect, and then it just sits there in waiting....
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Jun 4, 2012
Can I use a USB hub to connect more than 1 hard drive/flash drive device to the EA4500?
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Oct 20, 2012
I recently purchased a EA4500 for my home network. After hours of searching, I couldn't find any evidence to how I can install a USB printer without the obvious Cisco Cloud Connect. I don't need any software or account to access my router over the net nor any of the features CCC provides (at least as of yet). I'm quite comfortable with using the web interface and easily managed to adjust the router for everything I need except the printer part. I certainly have things to print so I have to connect my printer to the router as it is clearly mentioned on its box that I can access my printer through it. As a last resort I tried to install the software on the CD that came with it to get a link for some "Cisco VUSB" software which I think is the solution but it keeps saying my modem is not connected to the net. It clearly isn't because I don't have an internet connection at home. What I have is a 3G connection which I use for communicating and downloads I need. So why do I need an internet connection on the router for anything and how do I install my printer?
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Jun 24, 2012
I've recently purchased a Linksys EA4500 router. I've got home, I've used the installation guide CD thingy, connected 3 of my laptops wirelessly, no issue there.However when I tried to connect my 4th laptop problems came along. The problem I was dealing with was that I couldn't connect to the router. I mean I could see the network name appearing in the list, but when I tried to connect the network would just dissapear from the list, not connect, and wouldn't back on the list unless I've reset the laptop. Anyhow I've ignored that computer because I thought it was two years old and it might have had a wireless network adaptor issue, although it was conneting with no problem to my former router D-Link DIR 365.Anyway, just yesterday I've purchesed a brand new netbook (Evolio U9) and it doesn't see my router, although it sees all the other connection availables (my neighbors' wirless networks), I even connected to one of them just to test if anything was wrong with the netbook.
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I also have problems when trying to connect with an Iphone 4. Well, it does connect, but the connection to the iphone just goes on and off making it impossible to use. It's really strange that all the 3 Iphones in my home have no issue connecting, not even my Glaxy S3, nor any of the Smart Tvs, nor the printer.Does the router have any number of limited connections available? The router configuration is the ones done from the CD. I've only assign a SSID and a WPA password.Please note that all the computers above are GENIUNE Windows
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Jul 11, 2012
Installed my new EA4500 and trying to access my PC from internet (remote desktop) in order to do so I need to forward the TCP port 3389. In the old web admin page this option was easy to find and change. with the new cloud connect I can't find it. how do Ienable port forwarding on the EA4500?Â
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Jun 29, 2012
I upgraded my firmware back to 2.0.37 (after Cisco tried to push that cloud nonsense down my throat) and would like to re-install Cisco Connect. Has anyone successfully reinstalled the Cisco Connect software after those fine folks at Cisco took control of your router and your computer and removed it for you?This is my last Cisco/Linksys product ever. I purchased my EA4500 a week ago and then they pull this crap
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Mar 26, 2013
I have EA4500 router with latest firmware update. Cisco Connect Cloud behave strange. Some devices connected to the wireless router appear in CCC and some not. For instance, Iphone is visible, Ipad is not but both have normal accesss to internet.
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Jul 9, 2012
I've bought the EA4500 and configured it to connect to internet. it works fine.however, one day after it, it can't connect to the internet anymore. I go to the router setup page and try to manually connect it to the internet, but it keeps "connecting." I then restore to its factory configuration, then do the configuration again and it can successfully connect to the internet.however, one day after it, again, it can't connect to the internet anymore.
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Sep 17, 2012
Using CCC with EA4500, where do I find the control for enable/disable broadcast of the SSID?
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Oct 31, 2012
I know this is a "home" router, but there are a lot of common vulnerabilities that can be detected.
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1. Is there any intent to offer a firmware update for the Non Cloud Connect option.
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2. Does Cisco intend to make the Cloud Connect Firmware "feature complete" compared to the Non Cloud Connect?
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3. Is there going to be support for Stateful DHCPv6?
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May 28, 2012
EA4500 Linksys router stopped allowing vizio Internet apps to connect from two different TV's. Problem, Just got brand new EA4500 router and Motorola SURFboard DOCSIS 3.0 High-Speed Cable Modem Model: 575319-019. I have 2 new vizio big screen tv's with internet apps. All was working fine and had no problems but occasional drops or limited access.
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One day BOTH TV's could no longer connect. However, The tv's will connect to another access point. therefore the problem does not exist in the TV/s and has to be a problem in my access point (I.E. Router allowing access). Additionally, all other devices connect and work fine. I have already unplugged everything for an extended period of time. Checked for updates on firmware and verified no software needed to be updated. Rebooted router... Am using wpa-psk and feel i shouldn't have to go weep as it was working fine...
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Jun 26, 2012
I tried to log in into my EA4500 today, and instead of the simple window that asks for the user name and password, I am getting a Cisco Connect Cloud log in screen. It is very strange.
At the top it says: Cisco Connect Cloud/Powering Linksys Products
and below that:
Sign In If you have not yet created an account, click the 'Create Account' button in the upper right corner of the page
There is a help button, a button to create an account. There is a place where I can enter an email address and a password.
Pressing the Help button I learned that I can probably bypass this silly screen by disconnecting the internet. Is there a better way to bypass this screen and turn off Cisco Connect Cloud?
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Feb 16, 2013
I have a Cisco Linksys EA4500 router that I would like to be able to connect to the LAN network in my building. The router is currently providing internet over wifi, but I'm not able to access the LAN network. I'm using DC++ to connect to a hub in our building, and this works fine if I directly connect my computer to the wall - I can get internet and LAN access. I can also see the other computers in the 'network' section of 'computer' in windows. I can't see any of the other computers in the 'network' section if I use my router (only devices connected to my router). I would like to be able to be able to connect to the internet and the LAN network over my wireless?
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Feb 24, 2012
I'm currently connected to an ISP whose modem is equipped with a wireless router. The router works fine, however, its range is too short. I tried configuring my Cisco Linksys WRT120NL to the modem and the internet does not go to my computer.
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May 9, 2012
I have an old Speedstream 5100 modem hooked to my e2500 router. Everything works well except if for some reason my modem disconnects from ISP I can not log into it through the route to reconnect it. I must plug a direct cable into modem from computer run connect script then plug modem back into router all is fine again.
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why connecting to modem through router is blocked?
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Oct 17, 2012
I just moved into a new place with a DSL modem and am using the connection from the old tenant until my internet gets set up a while from now. Â I can plug the ethernet straight from the modem into either my laptop or desktop, and it works perfectly fine. Â But when I plug into my LinkSys 2500 router, it can't connect. Â I've tried rebooting the router, the router and the modem, plugging the modem back in first, plugging the router back in first. Â Nothing. Â But all I have to do is pull the ethernet cable from the internet port and click it into my laptop, and voila! internet. Â My name isn't on the account so I can't call the ISP and see if there are any special connection instructions, but I suspect there aren't any based on just being able to plug a computer straight into it.
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Mar 2, 2013
I currently have a N750 router running alongside a Motorola Surfboard DOCSIS modem from Charter Communications. To the extent of my knowledge, the router had lost its connection and self-restarted, if not a high ping spike, and I could no longer connect to 198.168.1.1 in my web browser, Google Chrome (also, I cannot connect to my modem through 198.168.1.100, it says that the webpage is not available). [code]
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Jan 11, 2013
how to i connect mu linksys router to my ubee cable modem
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