Linksys Wireless Router :: EA4500 Guest Access Does Not Connect?
Apr 18, 2013
My EA4500 has the newest firmware and is properly configured to support 20+ wireless and wired devices. It does this job well.Guest Access, however, is a problem. It works for about a day, then stops.Guests can access the login screen and enter the password. Then nothing happens. The screen appears to "load", but it does not connect.I have tried returning to default settings and reconfiguring and reupdating firmware. I have tried turning Guest Access on and off, as well as resetting the password.The only that works is rebooting the router. This is obviously not practical, especially for a contract client.
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Apr 22, 2013
I have an EA4500 wireless router. Would like to allow guest access to the internet without requiring a password. Is this possible, and if so, how? I know how to set the guest password, but it won't let me set it to be blank.
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Apr 8, 2013
How do I set my EA4500 to require a guest access?Â
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Feb 11, 2013
EA4500 Is there any way to enable parent controls on everyone who logs in over guest access? We have a lot of youth who use the network, but we only give them guest access so that they can't access network machines. I enabled Parent Control, but I couldn't find a way to say "Parent Control enable for Guest Account".
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Oct 17, 2012
Any problems with the guest network on the ea4500 with the cloud firmware?  I am losing guest clients after about 24 hours and the re-authentication fails. you enter the guest  password and nothing happens until you reboot the router.Â
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Nov 2, 2012
I just installed my EA4500 router and it was amazingly simple. My only question is it shows two wireless connections available: The secured one I set up and the another network with the same name that says "guest" and is NOT secured. Is there a way to either disable the unsecured guest network or to secure the guest network?
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May 14, 2013
Just installed a refurb EA4500 this past weekend after testing it for a week.  The regular wireless network is very stable, but not much faster than my single-band DLink  DIR655.  Guest network seems to drop out from two connected iPhones, and when the connection drops, you have to re-login and type in the guest password everytime.  The linksys firmware is up-to-date( Linksys smart wifi)and so are the iOS on the 2 iPhones.  Just to add, on my old DLink, the guest network comes up secured also, so when you type in the passcode, it remembers it next it comes in range unlike the Cisco, which requires login at a web interface.
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Feb 6, 2013
I want to setup a Linksys EA4500 in bridge mode behind my separate firewall to access the domain LAN. I'd also like to supply a wireless guest network for clients. In bridge mode the EA4500 doesn't seem to offer a separate guest network. Is there any solution other than adding another Wireless router just to serve up the Wireless Guest Network?
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Sep 15, 2012
I have successfully set up a guest network on my EA4500. Guest laptop associates with guest SSID just fine. Then via IE, it gets prompted for the guest password, which is entered and accepted just fine. At this point guest laptop is on the network.
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BUT... at some point the guest laptop will need to reauthenticate (I don't know what the timeout is, but maybe one or two days?). Anyway, it's at this point that IE presents the guest network login page. But now after typing in the password, "enter" or clicking on the button does nothing. It looks like the guest web page doesn't get loaded properly or completely, so the reauthentication can't complete, therefore can't get to the internet. So, while in this state, I've also tried Firefox and Chrome, and same thing, no action when trying to submit the guest password. Tried rebooting guest laptop, and still same problem. Only thing I've found so far that works is to reboot the router. So I'm guessing there's a problem with the guest/web server on the router?? It's a real pain to have to reboot the router every day or two, when I've had other Linksys routers run for months without having to touch them.
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I was running CCC 2.1.38 when I first noticed the problem. Since then I've downgraded to Classic 2.0.37, but it seems I still have the same problem. Again, I can connect & authenticate just fine initially, but when reprompted after some period of time, it doesn't work.
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I've tried contacting Cisco support, but it looks like I'm at 91 days since purchase and thus outside of my 90-day complimentary support, so they happily provided me with the premium support options just to have the honor of talking with them. Guess I shouldn't have spent so much time trying to figure this out myself.
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Feb 21, 2013
I recently purchased an EA4500 Cisco Wireless Router. I installed the software from the setup CD, however I cannot access the internet. All my devices (Iphone, etc) can access the router but the router cannot access the internet. Mac OS X 10.6.8
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Dec 24, 2012
Got a new EA4500 for Xmas. After setting up the new router I could only access you tube and Google at a very slow speed, however I can not access any other website - Facebook, yahoo and etc... it would ping yahoo and Google no problem friend told me to do a tracer to some ip address and his conclusion was the router is fully functional
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ISP uses PPPoE, Im sure that the username and password are correct. upgraded to the latest firmware manually, and holy hell accessing the router with no internet access.
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Feb 26, 2013
I purchased Linksys EA4500 and after I connected to my yahoo mail web address does not work ...The router only blocks access to some websites including [URL], and [URL] configuring the router -Â connection without the router works perfectly?
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Dec 4, 2012
I have had my router for about a month and all the wireless lan stuff seems to be brilliant. Recently I signed up to an ISP (Plusnet), and can't access most websites. The ISP has told me that I should take this up with my Router company. I seem to be having the exact same problems as this guy was having [url]....
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May 18, 2012
I just bought the new EA4500 router and I'm experiencing problems to access the my bank website [URL] I can't access this website.
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I thought that the problem could be with Comcast, but I tested my Mac with a cable directly connected into the cable modem and it worked fine. I was able to access every site.
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It could be a problem with browser security, but I even tested with different computers (Mac, PC's, Ipad, Smartphones) and none of them were able to access the [URL] wirelessly.
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It seems something strange with the router. I tested some forum solutions (MUT, QoS) but they didn't work.
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Jun 28, 2012
I upgraded from a E2000 to a EA4500 today and I am experiencing slow wired WAN speeds. On my E2000 I get approximately 60Mbps down and approximately 2Mbps up, and when switching over to the EA4500, I can only manage about 20Mbps down and about 2Mbps up. I can switch back and forth between routers and replicate the results every time
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Jan 20, 2013
I have a 500 GB HD connected to the router to the usb port and It bothers me that whenever electricity fails in our city and it comes back I can still navigate and access my files on the LAN from the hard drive, but I lose the connection to the router management either by my smart phone application or by accesing trought my laptop. The only way I have figured out to solve this is connecting the drive directly to my laptop and erasing the configuration files created by the router when you set the shared folders, etc. then plugging again and setting all shared folders etc.
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Feb 15, 2013
I am looking to extend the range in my house by replacing my E200 with an EA4500 (N900) and using the E200 as a wireless access point. Â My question is, will it work even though I will have two switches between the two routers? Â Second, will I be able to use all of the functionality of the new EA4500? Â Specifically I want to hook up two cameras in the house?
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Setup: Cable Modem --> EA4500 --> Switch (1GB) --> (1(GM) --> E200
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Apr 10, 2013
Just got my Linksys EA4500 router today.The only confusing thing, not not well explained by Linksys . Is the USB storage set up.One thing (very important) Linksys has failed to explain how to gain access to the USB storage once connected to the router. Once the USB storage drive it set up. Or at least I think it's set up. Nothing shows up on my network page. So how am I to get access to the drive? If it don't show up?I need to know how to gain access to the USB storage drive that is connected to the Linksys router.
 This is how I think it is to be set up. Again the instructions are not all that clear how to set up. And where is this widget on the homepage to be located? Â
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Jun 25, 2012
Do you plan to support L2TP protocols Dual access.and / or the ability to enter static ip address (as in pptp) to connect l2tp.in Russia in the past few years,dominated by the type of connection L2TP Dual access, ie provider gives the internal ip address (static), and address of the VPN DNS server. to access the Internet using a protocol l2tp.as the network provider has the internal resources, which can be accessed if the router supports dual atstsess.of the protocol pptp providers moving away.
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May 16, 2012
How to access their router using Safari on a Mac or an iPhone or an iPad? Â A few weeks ago, Linksys was aware of this as an issue and I wonder if anyone has been successful using these browsers.
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Apr 24, 2012
I've been researching this for a day now and have just confused myself further. Â Long story short, I just picked up an EA4500 and there's still a dead area in the house. Â I already have one ethernet cable that's being used which runs from the one side of the house to the other. Â After researching this, I believe I can set up the E1500 as an Access Point to further the range of the wireless signal via the ethernet cable and 2 routers. Â I just have a few additional questions that the articles and walkthroughs I've read through didn't seem to address.
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I set up the EA4500 and have 2 SSID's, one for 2.4Ghz and one for 5Ghz band. Â When I set the SSID on the E1500, should I use the 2.4Ghz SSID from the EA4500 or should I reset the EA4500 to factory defaults and only use the 1 SSID instead of splitting them? Â Or, should I use a totally different SSID altogether on the E1500?I think from what I read, you should use different channels for each router; does it matter which ones you use as there's not that much traffic in my area and do I need to change the channel on both bands of the EA4500? Â Or can these all be left to Auto?Can you still use the ethernet ports on the AP/E1500 or are they rendered useless if you set it up in this mode?
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Apr 28, 2012
Have just changed my E4200 to EA4500 but can my computer has not IE access. Both router has same settings and the mac adr are both in the modem at the local cabel firm.
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Oct 2, 2012
Just purchased a ea4500 router. Have setup multiple computers/devices already and works great. This computer (HP dv6000 running Win Vista home prem) however will not connect to the internet. It states that it is connected to the router (computer sees router), using the cloud connect app on my iphone i can see this computer, but will not allow access to the internet (local connection only). It works fine with the wired connection. When attempting to use the cloud connect software, it says it was unable to complete the install. Have attempted trying while connected by wire as well, same result. Have deleted the wireless connection and allowed software to find connection, still same result, cannot install. Wireless worked perfectly with previous router (WRT54G) three days ago.
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Nov 18, 2012
I upgraded my router's firmware automatically. Then I wasn't able to connect to ciscoconnectcloud. I then thought It might be better to do the upgrade manually, so I downloaded the classic firmware, and rolled it back. I then downloaded the Smart Wifi firmware and the Smart Wifi setup software and did the manual upgrade. Now, I'm able to connect when I use the old 192.168.1.1 address, but not to ciscoconnectcloud.com, and even then I had to refresh a couple of times to get it to work.
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Apr 13, 2013
I can think of from different cables, factory settings, etc. Can't connect to modem straight from computer for some reason, but my old linksys wrt54g still works. I can connect to the router wirelessly and access settings fine. When i try to use cisco connect, the install stops at 25%
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Nov 17, 2012
I've been using my EA4500 since it's original launch date as a PPPoE router through another router/modem which is the Netgear DG834G V4 set to Modem Only mode which was working fine for a long time!A month ago, a friend wanted to borrow the Netgear Router and after he gave it back I reset it like I always do and entered my settings in router mode(i.e. username and password) to check if I havewe working Internet connection and that the router is working properly and it was working properly like it was before I lent it. Now comes the problem, if I keep using the Netgear router as the PPPoE handler and make the EA4500 work as "Automatic Configuration DHCP" it works flawlessly but if I set the Netgear router to modem mode and make the EA4500 handle the PPPoE connection, the report in the troubleshooting tab keeps on saying "Connecting" endlessly!
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Note: I've replicatedthe settings that I used on both router before and after lending it to my friend so there's no difference in settings!
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Aug 24, 2012
I have the linksys EA4500 now for a few hours and its pissing me off.with my old linksys i got a wireless connection to my Belkin Home Base.this is a usb wifi station.in this usb station there is a seneye. this is a machine to protect my reef tank.i cant make a wireless connection to my Belkin home base..
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Nov 14, 2011
Purchased E3200 and did simple setup via CD setup (Cisco connect). Â Set up main name and password. Cisco Connect assigned "-guest" to end of main name for the guest account. Â Gave guest account its own password. Â Both main and guest accounts were broadcasting OK -- but guest account was not secure and could be accessed without password. Â (All software and firmware upgrades were done during initial setup).Reset the E3200 and restarted things from the CD setup. Â Created main account, main account password, and guest password again. Â In advanced settings, left basic wireless settings at initial settings, changed wireless secutiy to WPA2 Personal. Â Still having the guest account being broadcast in unlocked status. (Have turned off guest access for now until I can get password protection for it).
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Aug 19, 2012
I just switched to the EA4500 Router and I'm now unable to remotely access my camera devices.  I have done the port forward.  I can access the cameras from my local LAN both when using the local 10. ..and external 99 .. Addresses.  When I go off the local connection -  Access does not work. Slingbox did its auto configuration and I can access it.  I just cant get to camera devices (Panosonic, Foscam, etc.). Â
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Apr 2, 2013
I want to do with my ea4500 is assign it a static IP and access it after doing so. But, no matter how many times I try, I cannot enter its IP address in the address bar and see its settings. I change its IP to192 168 1 200. Subset 255... DG 192 168 1 1 DNS same.Under router address 192 168 0 1I CANNOT access this router at 192 168 0 1 at all. The thing is, the **bleep** settings are not any different the. How they were when it was WORKING. I literally took a screenshot of my setting in case a scenario like this would come up, yet it more problems arise. The only way I can access the router is by doing a factory reset and accessing it at 192 168 1 1.
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Dec 14, 2012
I am not able to access https sites (like banking etc.). Â Once I plug my old router back I have no such problem. Â I guess it must be router settings that I cannot figure out.
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Sep 9, 2012
More often than not, when my son wants to play on Xbox Live, the Xbox won't connect to Xbox Live. It will connect to the network and the internet but not Xbox Live. After running the connection test, the suggestion is to reboot the modem and router. It works after rebooting those two devices. Why does this happen so often?Â
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