Linksys Wireless Router :: Ea4500 - Cannot Get Wifi Devices To See Nas Or Itunes Pc
Mar 31, 2013
I just purchased a Linksys EA4500 (firmware is up to date). However while it set itself up wonderfully. I cannot get my wireless devices (specifically my apple tv) to see my NAS or my itunes PC, My ipads can access the NAS if i put in the correct address but not automatically.
Everything is connected to my cisco switch that is hardwired (2 xboxes, 2 ps3, 3 tv's, Wii, network audio receiver, 2 NAS, printer, 2 computers, etc). I disabled the Wi-Fi on the bell router. On the wifi are a few ipads, 3 blackberries, 1 iphone, 2 laptops).I am fully aware that the reason the wireless devices cannot see the hardwired equipment is because it is on a different subnet.
However when i try and change the IP address of the router to 192.168.2.2 (putting it on the same subnet) the router must detect a conflict then changes itself to a class A address (10.x.x.x) OR i get an INVALID IP address. As well i have noticed an overall degradation in the speed of my network (all gigabit hardware with cat 6 cabling)
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Nov 23, 2010
I was trying to remotely command my iTunes library via an iPhone app called Remote. It worked for some times with an intermittent disconnection problem due to the iPhone locking. But even after unlocking the phone and reconnecting the Wi-Fi, Remote couldn't find my iTunes library again and my only workaround was to relaunch iTunes on the PC (which is Ethernet-wired to my router). Few days ago nothing worked!!! I could no more get Remote to find iTunes.
I could not find a solution even by rebooting the router or unplugging the PC's Ethernet cable. Last night I powered off the router and after 10s I powered it on again. And then it worked!I highly suspect a problem between my router and Bonjour which is as UPnP, an Apple protocol for discovering communicating devices. Discovery phase being usually done with broadcast frames, something goes wrong in the router with processing the broadcasts, or is it a Bonjour problem?Please note that even now that Remote can find iTunes, I still have my old intermittent disconnection problem.So is there any incompatibility between WRT-610N and Bonjour and what is the fix ?
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Sep 3, 2012
I'm using the EA4500 router with Cisco Cloud Connect. I've noticed under Devices I'll see devices named "Network Device". They have a generic MAC address with something like "00:00:00:00:2F". They will have an IP that's already assigned to another device.
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Mar 6, 2013
I have an EA 4500. Tonight I was trying to see what devices were connected. The window shows 0 devices connected, although about 20 devices are connected and working. When I click on "Devices Connected", I get the spinning wheel, and after multiple attempts by the application to list devices, I receive a message that the application does not work. I have the latest firmware installed. This is a recent issue. I have not made any changes to network configuration, nor to any of the devices that all have internet access. I will note that I did not set up a separate SSID for each band. But that did not seem to be an issue in previous months. I also cannot access the router ui from my windows 7 desktop. I can access the abbreviated ui through my Android phone. I tried connecting through smart wi-fi and by ip of the router. I just get the endless spinning circle of dots. I am running Windows 7 all up to date. All drivers are up to date.
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Sep 28, 2011
I have several devices connected to my EA4500 (two wired computers, two wireless laptops, iPhone, iPad, and a network drive). i have not been able to connect any new devices wirelessly. New laptops, PS3, friends laptops. Error message would suggest that password is being entered incorrectly, but I change the password to very basic word (idiot proof) but no luck.
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Apr 18, 2013
I am looking to track what my kids are doing on the internet. I have an ea4500 and was wondering if there is a detailed log file that I can look at?
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Nov 6, 2012
My EA4500 with the latest firmware will only display nine connected devices at a time. It also seems to randomly shuffle which devices to show as connected, even though several more than nine are connected and online. Does anyone else's device list limit itself to displaying only nine devices? The Linksys phone apps also display a maximum of nine devices. I like the routers new user interface and understand that it has received a lot of praise, however this is the second bug I've experienced in as many months (the first being a failure of the device list to update once devices are upgraded to Windows 8, requiring a reset to default settings in order to fix).
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Aug 19, 2012
I just switched to the EA4500 Router and I'm now unable to remotely access my camera devices. I have done the port forward. I can access the cameras from my local LAN both when using the local 10. ..and external 99 .. Addresses. When I go off the local connection - Access does not work. Slingbox did its auto configuration and I can access it. I just cant get to camera devices (Panosonic, Foscam, etc.).
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Sep 4, 2012
I just now installed a new EA4500 Router. It installed itself automatically without a problem, by running the setup CD. No devices other than my hard wired computer and modem are connected yet.
When I went into Start > Cisco Connect to look around and check it's version, etc., I immediately got a "There's an important update for your router" notice. My concern is not wanting to install The Cloud at this time (although I wouldn't rule it out later). There has not been a trace of it so far.
I currently have Firmware Version: 2.0.36.126507 and Software Version: 1.4.12100.0. What this Important Update may be? Is it the "dreaded" Cloud? I'd rather avoid the whole rolling back to pre-Cloud issue for now, if possible.
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Mar 26, 2013
I have EA4500 router with latest firmware update. Cisco Connect Cloud behave strange. Some devices connected to the wireless router appear in CCC and some not. For instance, Iphone is visible, Ipad is not but both have normal accesss to internet.
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May 13, 2012
I setup several devices in the Parental Controls to be blocked always. These devices are still able to connect to the router. I tried rebooting the router but the problem persists. I have two laptops and two iPod Touches that can connect regardless of the access restrictions.
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Aug 31, 2012
Where can I find a log or list of devices that attempted to access my EA4500 wireless network?I am using the cloud services to monitor my EA4500 usage in an apartment environment.
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Mar 3, 2013
I really want to have a password on my wifi, but I cant control it when all it keeps asking me is for a CD I have a EA4500
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Feb 8, 2013
If I send video file(overall bit rate is 17.5Mbps) to client with 2.4Ghz band, it always freezes and go repeatedly around 1 second interval. the distance around 10m away without any wall, open space actually.
But same condition with above, cheaper wireless router no problem at all. It happens only with EA4500. And there are no any parameters setting menu actually.
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Dec 22, 2012
I ran the upgrade program this morning to upgrade my EA4500 to use the cloud based software. The router is back online and everything appears ok but the program is still running and the progress is sitting at 95%. It's been like this for the past 15 minutes.
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Aug 26, 2012
My two devices access the 2.4 ghz wireless network fine on my EA4500.Both my devices, laptop and iPhone4, have N rated network cards. What do I need to use the 5.0 ghz wireless network on the EA4500?Can the iPhone4 use a 5.0 wireless network? When I try to add the 5.0 ghz Wi-Fi to my iPhone4, it cannot find the named but hidden SSID network??
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Aug 3, 2012
So I went out and bought a brand new EA4500, because I thought my old router was bad due to horrific wifi Speeds on my Wireless devices like my laptop and Samsung Galaxy S3. Well now I have the same issue with this new router.My speed from comcast straight from the modem is 25mbps down and 5mbps up, on the routers through a wired connection I get the same thing. As soon as a switch over to Wireless my connection goes from 25mpbs/5mpbs to less then 2mbps down. I've reduced the MTU, and I've tried turning off QoS. Nothing seems to work
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May 6, 2012
My new EA4500 works fine all day, both wireless and wifi, on both bands, but nearly every evening, the wifi signal disappears, as shown on a wifi app for my smart phone, but not on Issid on my laptop, strangely, and my PC laptop and iPad both disconnect, then reconnect. Smart phone disconnects too. It isn't like the signal drops in strength, it just goes away! I have tried various settings on modes, and bandwidths, I am using different SSID's on each band, WPA2 security with a long non-dictionary passphrase and MAC filtering. The hardwire connection works great at 30+ Mbps even when the wifi is disappearing from the wifi scanner and the wifi connections are dropping. In other words, the cable connection/modem is working fine, but the wifi radio signal stops or the SSID drops off the signal. I really can't tell, but I know it is becoming very frustrating. The old WRT54GS works fine if I put it back on-line in the evening when these things start to happen.
I have turned off everything I can think of in the house that transmits or might transmit, in case it is an interference thing. I have tried disabling the 5 GHz side, since I can't see what is happening on that band, and the last thing I tried was changing the MTU from 1500 to 1400. So far, the past evening, it was okay, but I am not confident it will stay that way.
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Mar 25, 2013
I am trying long distance to set up above router. Router communicates fine with laptop and wifi printer but when she tries to connect her iphone (I think iphone4), phone states that password is incorrect. She is using the same password that she used for the printer and laptop which is the router default one which is a series of mixed numbers and letters.
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Feb 3, 2013
I just purchased a Linksys EA 4500.I set up the wifi properly, with laptops, tablets, smartphones and printer. The wifi network worked fine for a couple of days.But now one of the laptop "refuses" to see the Linksys wifi network. The other devices are still connected and running regularly.
The notebook that does not connect anymore is an ACER 5740DG with an Atheros Network adapter and Windows 7 installed. This notebook is otherwise running fine.At the beginning it was connecting ok and we never had any problem at all with the previous router Belkin_N+_7991AC, that I changed just for speed.
Now the Linksys network is simply not visible to such notebook in the "Available Connections List" that I get clicking on the WiFi icon in the bottom right, while a number of other wifi networks (not mine) are clearly visible. Of course I restarted the notebook properly. For one time I got the visibility of the Linksys, I entered the password and then it was not possible to see the network anymore.No error message from Smart WiFi software.
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Apr 20, 2013
Last Sunday, I put lots of music files into usb storage, a external harddrive linked to EA4500. which is WD element 3T.Last Wednesday, I re-organize file folders. And then yesterday(Friday), I found all my files were lost.
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Jan 4, 2013
I own a ea4500 wireless router, I have tested the speed at speedtest.net and wirelessly I get around 9 mbps. My speed is 23 mbps when I hard wired the pc. I have check the speed on a tablet ( android ), pc and a mac to about 5 feet away from the router with no walls or anything between the two devices.I have checked all the settings but I don't see anything wrong, I have changed to N mode only to make sure I use top speed.All my devices are able to use N.
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Aug 27, 2012
I recently bought the top end ea4500 hoping its "high end" claims would get a better wifi signal in my bedroom(on my iphone 4s) than what i was getting with my WRT54G.The end result is it constantly drops signal completely or shows my network but when I try to connect says "cannot connect to wireless network" even though it's staring me right in the face. When I hook my WRT54G up, I get a signal.. all be it weak, but at least it doesn't drop out on me.Did I just waste almost $200 on a high end router that can't push a signal out stronger than my almost 7 year old WRT54G? or am i missing some setting that will make this EA4500 worth its claims? settings info:everything is pretty much on "default" aside from the SSIDs for the different bands and the corresponding WPA passwords.
also another problem, it seems like the router itself craps out every 60-120 minutes, no leds lit up on the router and my modem (Cisco DCP3010) shows no "link". Yet when hooked directly to the PC there is a "link", so pretty sure its the router and not the modem.
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Nov 5, 2012
After upgrading two laptops to windows 8, they will no longer appear as a connected device under the "device list." They both access the router via wifi and wired, but neither appear in the device list any longer. I've rebooted the router twice, as well as both computers, disabled/re-enabled their wifi connections, but no effect.Every other non-Windows 8 device still appears normally under the device list.
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Apr 2, 2013
I use the Smart Wi-Fi app on my iPad3 (IOS 6.1.3) to access my EA4500 remotely.When I want to add a port forwarding, it shows always 192.168 as start of the ip address related to the ports. But I have a 10.71 network installed and cannot change the 192.168 to 10.71. I suppose this is a bug.
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Mar 30, 2013
I just purchased the EA4500 router and went through the setup with no issues. The only problem is I cannot access the router either locally or through the Smart Wifi dashboard. Everytime I go to the page with "Access Router", enter the password and clikc the "Submit" button it does nothing...no incorrect password prompt or idle prompt...almost like the page is broken somehow. I've done all of the usual, restart router, restart PC, restart cable modem, etc. and always having the same result.
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Sep 29, 2012
I am backing up massive amounts of data to the cloud. Everytime I do this, the wireless performance on my EA4500 seems to degrade to half its throughput. I am using the 2.4 GHz band.
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Apr 17, 2013
I purchased this Router about 2 weeks ago as a phased upgrade of our Home Network, primarily to enhance media streaming. It has the latest firmware preinstalled from the factory. Prior to the purchase and installation of the EA4500 Router I replaced my old Motorola SurfBoard SB6120 DOCSIS 3.0 Cable Modem with a Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem. My old Linksys E2000 Router worked perfectly with the SB6141, with the exception that the E2000 wasn’t IPv6 enabled, but does have 10/100/1000Base-T Ethernet (RJ-45) and Internet ports.
The EA4500 has been installed for about 10 days and seems to have improved local network speeds and I don’t seem to be having any Internet connectivity issues. However, there are some disturbing issues with the EA4500 and the AE3000 I purchased. There are 11 devices connected through the Router; a Dell Desktop (wireless with the AE3000), a Dell Desktop (Ethernet), a Dell Laptop (wireless), 2 Canon Printers (1 Ethernet and 1 Wireless), 2 Western Digital 1TB MyBookLive Network Drives (both Ethernet), a WD TV Live Streaming Media Player (wireless), an Apple TV media player (wireless), an iPad (wireless), and an Android Smartphone (wireless).
Issue 1 – The Linksys Smart Wi-Fi interface appears to be unreliable at times!!! I’ve read about this problem here on the Community involving the EA6500, so I don’t know if this is a Linksys Server issue, as suggested in a few responses, or a bug in the Router firmware, or defective hardware. However, when the interface locks up, it can’t be accessed from a wireless or wired connection. Usually, powering down the Router and then powering it back up and restart will allow it to function again. However, at times before the interface completely locks up it shows either just a white screen or the security screen will show no firewall features enabled. This is a little scary, so I’ll do a complete reset and setup; this is becoming a pain in the rear! Is there any hope for this being fixed, in this Router, not the next generation?
Issue 2 - All of my network devices show up in the Router’s Device List. Except for the Apple devices they also show up, when they are online, in Windows 7 Explorer under Network and when you click on Network they are correctly displayed as Computers, Media Devices, Network Infrastructure, or Storage. However, when you click on “Open Network and Sharing Center” and then click on “See Full Map”; it fails with the response “Windows cannot create the network map. Responses from other devices on the network are delayed or there is an incompatible router on the network”; no device map is shown. When I follow the link for more information, the only thing that stands out is “A device on the network, such as a hub or switch, is not working properly or is not compatible with the Link Layer Topology Discovery (LLTD) protocol, which Windows uses to create the map. To fix this problem, disable the device, turn it off, or remove it from your network”. All of my network devices showed up on the Network Map with the old E2000. This issue is the same on all of my computers, either wired or wireless.
I’m having with the EA4500 and the AE3000; they are both probably going back to Amazon.
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Jan 2, 2013
I am using a EA4500 and use Linksys Smart Wi-Fi to manage the device. In the household we have multiple Apple i devices. Somehow the Linksys Smart Wi-Fi combined two separte i devices (iPhone 5 and a 4th generation iTouch) to one user.The devices actually have different names, but the Smart Wi-Fi is combining them into one device. So I can't use Parental Controls on one of the devices.
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Jan 2, 2013
I just setup my new Cisco EA4500 and upgraded to latest firmware and signed up for my account.Local access to the router works fine and I see the Smart Wi-Fi admin/config interface However when I try to go to the following site: url...To access Linksys Smart Wi-Fi Tools, your router <em>requires</em> the <a href="url...Series Linksys Smart Wi-Fi Firmware</a> and you will need to associate your router with your Linksys Smart Wi-Fi account.On a computer or device connected to your router, open url... and follow the instructions. This requires that you enter the router password so have that ready.
However I see no way to perform the association step - my account exists and my router is configured.I am doing all this behind this router wi-fi network not remotely.
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Aug 6, 2012
I've done a firmware upgrade to latest version v4.21.5 yet my Wifi still isn't broadcasting for my devices to find and connect as of last night (Aug 5, 2012). This hasn't happened before, so I was hoping it would return but still hasn't started working yet.My iphone just says "unable to connect."
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Jun 19, 2011
I have my pc connected to the router with a cable. As soon as I switch it on I can't connect with any of my wireless devices like my laptop, tablet, mobile phone. As soon as I switch off the computer it works fine with all devices.
Is this a setting where the cable connected pc gets preference that I could switch off?
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