Linksys Wireless Router :: Ea4500 - One Device Not Connecting To Wifi Network
Feb 3, 2013
I just purchased a Linksys EA 4500.I set up the wifi properly, with laptops, tablets, smartphones and printer. The wifi network worked fine for a couple of days.But now one of the laptop "refuses" to see the Linksys wifi network. The other devices are still connected and running regularly.
The notebook that does not connect anymore is an ACER 5740DG with an Atheros Network adapter and Windows 7 installed. This notebook is otherwise running fine.At the beginning it was connecting ok and we never had any problem at all with the previous router Belkin_N+_7991AC, that I changed just for speed.
Now the Linksys network is simply not visible to such notebook in the "Available Connections List" that I get clicking on the WiFi icon in the bottom right, while a number of other wifi networks (not mine) are clearly visible. Of course I restarted the notebook properly. For one time I got the visibility of the Linksys, I entered the password and then it was not possible to see the network anymore.No error message from Smart WiFi software.
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Jan 2, 2013
I am using a EA4500 and use Linksys Smart Wi-Fi to manage the device. In the household we have multiple Apple i devices. Somehow the Linksys Smart Wi-Fi combined two separte i devices (iPhone 5 and a 4th generation iTouch) to one user.The devices actually have different names, but the Smart Wi-Fi is combining them into one device. So I can't use Parental Controls on one of the devices.
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Mar 25, 2013
I am trying long distance to set up above router. Router communicates fine with laptop and wifi printer but when she tries to connect her iphone (I think iphone4), phone states that password is incorrect. She is using the same password that she used for the printer and laptop which is the router default one which is a series of mixed numbers and letters.
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Apr 9, 2012
I recently purchased a Linksys EA4500 Dual-Band N900 Router with Gigabit and USB. Everything set up great with no problems and after a day or 2 I managed to get all home devices connected (2 laptops, 2 printers, an iphone, 1 tv, 1 blu-ray, an old desktop, and a tablet). Everything was connected right and working and I installed the Linksys app on my iPhone which let me see what devices were connected and all that. Well, last night, an unknown device showed up as a connected device. It's labeled as: android_(insert string of characters) and has a MAC address. I've tried and tried to identify what this device is and I can't. Everything else on our network is still showing up independently of that device. I'm worried that someone using our connection and possibly putting our device security at risk. What can I do to A) try to identify what the device is and B) if it is an intruder, block it's access.
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Aug 26, 2012
My two devices access the 2.4 ghz wireless network fine on my EA4500.Both my devices, laptop and iPhone4, have N rated network cards. What do I need to use the 5.0 ghz wireless network on the EA4500?Can the iPhone4 use a 5.0 wireless network? When I try to add the 5.0 ghz Wi-Fi to my iPhone4, it cannot find the named but hidden SSID network??
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Apr 17, 2013
I purchased this Router about 2 weeks ago as a phased upgrade of our Home Network, primarily to enhance media streaming. It has the latest firmware preinstalled from the factory. Prior to the purchase and installation of the EA4500 Router I replaced my old Motorola SurfBoard SB6120 DOCSIS 3.0 Cable Modem with a Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem. My old Linksys E2000 Router worked perfectly with the SB6141, with the exception that the E2000 wasn’t IPv6 enabled, but does have 10/100/1000Base-T Ethernet (RJ-45) and Internet ports.
The EA4500 has been installed for about 10 days and seems to have improved local network speeds and I don’t seem to be having any Internet connectivity issues. However, there are some disturbing issues with the EA4500 and the AE3000 I purchased. There are 11 devices connected through the Router; a Dell Desktop (wireless with the AE3000), a Dell Desktop (Ethernet), a Dell Laptop (wireless), 2 Canon Printers (1 Ethernet and 1 Wireless), 2 Western Digital 1TB MyBookLive Network Drives (both Ethernet), a WD TV Live Streaming Media Player (wireless), an Apple TV media player (wireless), an iPad (wireless), and an Android Smartphone (wireless).
Issue 1 – The Linksys Smart Wi-Fi interface appears to be unreliable at times!!! I’ve read about this problem here on the Community involving the EA6500, so I don’t know if this is a Linksys Server issue, as suggested in a few responses, or a bug in the Router firmware, or defective hardware. However, when the interface locks up, it can’t be accessed from a wireless or wired connection. Usually, powering down the Router and then powering it back up and restart will allow it to function again. However, at times before the interface completely locks up it shows either just a white screen or the security screen will show no firewall features enabled. This is a little scary, so I’ll do a complete reset and setup; this is becoming a pain in the rear! Is there any hope for this being fixed, in this Router, not the next generation?
Issue 2 - All of my network devices show up in the Router’s Device List. Except for the Apple devices they also show up, when they are online, in Windows 7 Explorer under Network and when you click on Network they are correctly displayed as Computers, Media Devices, Network Infrastructure, or Storage. However, when you click on “Open Network and Sharing Center” and then click on “See Full Map”; it fails with the response “Windows cannot create the network map. Responses from other devices on the network are delayed or there is an incompatible router on the network”; no device map is shown. When I follow the link for more information, the only thing that stands out is “A device on the network, such as a hub or switch, is not working properly or is not compatible with the Link Layer Topology Discovery (LLTD) protocol, which Windows uses to create the map. To fix this problem, disable the device, turn it off, or remove it from your network”. All of my network devices showed up on the Network Map with the old E2000. This issue is the same on all of my computers, either wired or wireless.
I’m having with the EA4500 and the AE3000; they are both probably going back to Amazon.
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Jan 15, 2012
In the next month or so I plan to replace my old desktop PC. It is currently connected to a Linsys E3200 wireless router. I have many other wireless devices also running off the E3200, but my PC is the only wired device connected to it. When I replace the wired PC do I simply switch the new one in with the existing ethernet connection (I'm sure it is not that simple) or do I have to start over again recreating my entire network..security etc.. ? If so what is the process to start over ? Do I have to reset something on the router, reload cisco connect, create a new network name?
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Nov 27, 2012
I have an EA4500 and am using Cisco Connect Cloud software. Its working mostly fine except that I have one device on the network that will not show up in the device list. This is not an issue in itself and normally I would ignore (although it used to show up when I forst got the router) however..
The device is a WDTVLive media unit and required access to windows shares on a media server. Now the WDTVLive device is server an ip address by the router and is available from everywhere on my network but every couple of days it loses the capacity to search windows shares.
I know what you are thinking and I initially thought the same, this is an issue with the WDTVLive box. However one day I spent a few hours trying to resolve (Am an IT Consultant and know a little about networks) and found that I could not fix the issue. I then rebooted the router and it started working. I have since confirmed that every time it breaks I have to reboot the router.
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Jun 4, 2012
Can I use a USB hub to connect more than 1 hard drive/flash drive device to the EA4500?
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Feb 4, 2013
Connect my primary router EA4500 to another EA4500?
I tried and followed the steps provided here but it doesn't work at all for the Xth time already.
The first router installed and ran flawlessly in minutes. The second one has failed to work in bridge mode for 3 hours now.
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Jul 19, 2012
My router EA4500's Cisco Logo is Blinking and not connect with any device
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Sep 14, 2012
I have several devices connected to my Linksys EA4500. Two of them are my Apple Mac Pro and my Logitech Squeezebox Radio. For some reason, in 'Device List', my Apple Mac Pro has the manufacturer 'Logitech' and the model 'Squeezebox Radio'. As for my Logitech Squeezebox Radio, it doesn't have a manufacturer nor a model. It appears that there is a mix up with these two devices. I have cross checked the IP addresses and MAC addresses displayed in Cisco Connect Cloud with those displayed on the devices and they match - so it's not a case of mixed up names. Could this be an issue with Cisco Connect Cloud?
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May 13, 2012
I would rather have wireless to wireless . Like I said I have a new EA4500 trying to extended my wireless connection to my back yard still having the same trouble of small to no signal, I have a Belkin N+ Ver.2 that I had been using with the same trouble. I would like to connect the belkin N+ to the EA4500 to extend my wi-fi to my back yard and back half of my house.
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Mar 4, 2013
I am having trouble connecting my device to certain WiFi networks. We work with hotels and we have a handful of devices that are just not able to connect to their network. Te device works fine in my office. When I get to the Setup page and do a site survey, it'll get to 100% and then display a "page can't be found" as oppose to showing me that it has been connected. We had the MAC address cleared in their network and still no luck. Firmware has also been updated.
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Jan 29, 2013
I have been trying to connect my smart tv to my wireless network for the last 3 weeks. It connects intermittently but the connection is always lost within a few minutes to a couple hours. I have turned off all of the firewalls, and all other devices connect fine. It is an ea4500 running on updated firmware and a Samsung 6900 smart tv. The connection works if I run an ehternet cable to it oith from the modem as well as from the router, but it does not work over the wireless connection.
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Mar 3, 2013
I really want to have a password on my wifi, but I cant control it when all it keeps asking me is for a CD I have a EA4500
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Feb 7, 2011
I have just purchased a new ASUS Laptop for my wife.We are currently running two destop computers on a D LinK Router. How do I go about including the new computer on the network wirelessly?What do I need to purchase to make the transition easiest? The two desktops are running Windows XP Professional, the new system is Windows 7.
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Feb 8, 2013
If I send video file(overall bit rate is 17.5Mbps) to client with 2.4Ghz band, it always freezes and go repeatedly around 1 second interval. the distance around 10m away without any wall, open space actually.
But same condition with above, cheaper wireless router no problem at all. It happens only with EA4500. And there are no any parameters setting menu actually.
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Dec 22, 2012
I ran the upgrade program this morning to upgrade my EA4500 to use the cloud based software. The router is back online and everything appears ok but the program is still running and the progress is sitting at 95%. It's been like this for the past 15 minutes.
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Mar 31, 2013
I just purchased a Linksys EA4500 (firmware is up to date). However while it set itself up wonderfully. I cannot get my wireless devices (specifically my apple tv) to see my NAS or my itunes PC, My ipads can access the NAS if i put in the correct address but not automatically.
Everything is connected to my cisco switch that is hardwired (2 xboxes, 2 ps3, 3 tv's, Wii, network audio receiver, 2 NAS, printer, 2 computers, etc). I disabled the Wi-Fi on the bell router. On the wifi are a few ipads, 3 blackberries, 1 iphone, 2 laptops).I am fully aware that the reason the wireless devices cannot see the hardwired equipment is because it is on a different subnet.
However when i try and change the IP address of the router to 192.168.2.2 (putting it on the same subnet) the router must detect a conflict then changes itself to a class A address (10.x.x.x) OR i get an INVALID IP address. As well i have noticed an overall degradation in the speed of my network (all gigabit hardware with cat 6 cabling)
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Aug 3, 2012
So I went out and bought a brand new EA4500, because I thought my old router was bad due to horrific wifi Speeds on my Wireless devices like my laptop and Samsung Galaxy S3. Well now I have the same issue with this new router.My speed from comcast straight from the modem is 25mbps down and 5mbps up, on the routers through a wired connection I get the same thing. As soon as a switch over to Wireless my connection goes from 25mpbs/5mpbs to less then 2mbps down. I've reduced the MTU, and I've tried turning off QoS. Nothing seems to work
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May 6, 2012
My new EA4500 works fine all day, both wireless and wifi, on both bands, but nearly every evening, the wifi signal disappears, as shown on a wifi app for my smart phone, but not on Issid on my laptop, strangely, and my PC laptop and iPad both disconnect, then reconnect. Smart phone disconnects too. It isn't like the signal drops in strength, it just goes away! I have tried various settings on modes, and bandwidths, I am using different SSID's on each band, WPA2 security with a long non-dictionary passphrase and MAC filtering. The hardwire connection works great at 30+ Mbps even when the wifi is disappearing from the wifi scanner and the wifi connections are dropping. In other words, the cable connection/modem is working fine, but the wifi radio signal stops or the SSID drops off the signal. I really can't tell, but I know it is becoming very frustrating. The old WRT54GS works fine if I put it back on-line in the evening when these things start to happen.
I have turned off everything I can think of in the house that transmits or might transmit, in case it is an interference thing. I have tried disabling the 5 GHz side, since I can't see what is happening on that band, and the last thing I tried was changing the MTU from 1500 to 1400. So far, the past evening, it was okay, but I am not confident it will stay that way.
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Apr 20, 2013
Last Sunday, I put lots of music files into usb storage, a external harddrive linked to EA4500. which is WD element 3T.Last Wednesday, I re-organize file folders. And then yesterday(Friday), I found all my files were lost.
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Jan 4, 2013
I own a ea4500 wireless router, I have tested the speed at speedtest.net and wirelessly I get around 9 mbps. My speed is 23 mbps when I hard wired the pc. I have check the speed on a tablet ( android ), pc and a mac to about 5 feet away from the router with no walls or anything between the two devices.I have checked all the settings but I don't see anything wrong, I have changed to N mode only to make sure I use top speed.All my devices are able to use N.
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Aug 27, 2012
I recently bought the top end ea4500 hoping its "high end" claims would get a better wifi signal in my bedroom(on my iphone 4s) than what i was getting with my WRT54G.The end result is it constantly drops signal completely or shows my network but when I try to connect says "cannot connect to wireless network" even though it's staring me right in the face. When I hook my WRT54G up, I get a signal.. all be it weak, but at least it doesn't drop out on me.Did I just waste almost $200 on a high end router that can't push a signal out stronger than my almost 7 year old WRT54G? or am i missing some setting that will make this EA4500 worth its claims? settings info:everything is pretty much on "default" aside from the SSIDs for the different bands and the corresponding WPA passwords.
also another problem, it seems like the router itself craps out every 60-120 minutes, no leds lit up on the router and my modem (Cisco DCP3010) shows no "link". Yet when hooked directly to the PC there is a "link", so pretty sure its the router and not the modem.
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Apr 2, 2013
I use the Smart Wi-Fi app on my iPad3 (IOS 6.1.3) to access my EA4500 remotely.When I want to add a port forwarding, it shows always 192.168 as start of the ip address related to the ports. But I have a 10.71 network installed and cannot change the 192.168 to 10.71. I suppose this is a bug.
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Mar 30, 2013
I just purchased the EA4500 router and went through the setup with no issues. The only problem is I cannot access the router either locally or through the Smart Wifi dashboard. Everytime I go to the page with "Access Router", enter the password and clikc the "Submit" button it does nothing...no incorrect password prompt or idle prompt...almost like the page is broken somehow. I've done all of the usual, restart router, restart PC, restart cable modem, etc. and always having the same result.
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Sep 29, 2012
I am backing up massive amounts of data to the cloud. Everytime I do this, the wireless performance on my EA4500 seems to degrade to half its throughput. I am using the 2.4 GHz band.
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Jan 2, 2013
I just setup my new Cisco EA4500 and upgraded to latest firmware and signed up for my account.Local access to the router works fine and I see the Smart Wi-Fi admin/config interface However when I try to go to the following site: url...To access Linksys Smart Wi-Fi Tools, your router <em>requires</em> the <a href="url...Series Linksys Smart Wi-Fi Firmware</a> and you will need to associate your router with your Linksys Smart Wi-Fi account.On a computer or device connected to your router, open url... and follow the instructions. This requires that you enter the router password so have that ready.
However I see no way to perform the association step - my account exists and my router is configured.I am doing all this behind this router wi-fi network not remotely.
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Feb 9, 2011
Last week I purchased the E4200 and for simplicity, I configured it with basic settings using Cisco Connect. Today, I went into the web interface. The only thing I did was review settings and get the Routers PIN (it appears that Intel Chipset cards on Windows requires this PIN?) Close the browser (did not save any settings) and now I am completely locked out of the device. Cannot connect does not accept the wireless password. I hard reset the device, ran through the wizard. Everything was working again. Launch the browser and connected to the device closing window and balm?
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Feb 16, 2013
I have a Cisco Linksys EA4500 router that I would like to be able to connect to the LAN network in my building. The router is currently providing internet over wifi, but I'm not able to access the LAN network. I'm using DC++ to connect to a hub in our building, and this works fine if I directly connect my computer to the wall - I can get internet and LAN access. I can also see the other computers in the 'network' section of 'computer' in windows. I can't see any of the other computers in the 'network' section if I use my router (only devices connected to my router). I would like to be able to be able to connect to the internet and the LAN network over my wireless?
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Feb 27, 2013
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
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May 25, 2011
I have Linksys WAG120N ans ADSL+ Network from Netia (Poland) Internet is working from cable (Ethernet) but in WiFi I have big issue. url...My device who works fine:
-iPhone 4
-iPhone 3G
My device who don't connect to the WiFi network:xbox360 (new edition black with build in WiFin adapter)Asus Eee PC 1000H (Windows 7) witch WiFi.Xbox360 an Eee PC works only when i disable the Wireless Security ;/ i tried plenty option Wireless Configuration manual or Wi-Fi Protected Setup. I tried all Security Mode i works only when i disable.
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