Linksys Wireless Router :: Ea4500 - Upgraded Firmware / Need To Associate With Smart Wifi Account
Jan 2, 2013
I just setup my new Cisco EA4500 and upgraded to latest firmware and signed up for my account.Local access to the router works fine and I see the Smart Wi-Fi admin/config interface However when I try to go to the following site: url...To access Linksys Smart Wi-Fi Tools, your router <em>requires</em> the <a href="url...Series Linksys Smart Wi-Fi Firmware</a> and you will need to associate your router with your Linksys Smart Wi-Fi account.On a computer or device connected to your router, open url... and follow the instructions. This requires that you enter the router password so have that ready.
However I see no way to perform the association step - my account exists and my router is configured.I am doing all this behind this router wi-fi network not remotely.
have a problem with my EA6500 router. I can't connect to the internet, the connexion works fine. But, everytime i go on the smart wifi login page, i enter my login and password and then i'm asked to download the software for my EA6500 and to associate it with my account. The problem is that i just can't update it manually because i couldn't ever go on the tools page. Never.So i'm here with a great router but i can't configure it. I asked the support service several times but they always asked me to reset the router. Nothing changes.I 'm still unable to process after the login page, i have created a account successfully, i can login but everytime i just get stucked at " Associate your router with your account" page. My only options there is to click on OKAY or a link to download the firmware on Linksys support. I get the firmware but i can't install it because i can't go in the administrative page.
I ran the upgrade program this morning to upgrade my EA4500 to use the cloud based software. The router is back online and everything appears ok but the program is still running and the progress is sitting at 95%. It's been like this for the past 15 minutes.
Last Sunday, I put lots of music files into usb storage, a external harddrive linked to EA4500. which is WD element 3T.Last Wednesday, I re-organize file folders. And then yesterday(Friday), I found all my files were lost.
I use the Smart Wi-Fi app on my iPad3 (IOS 6.1.3) to access my EA4500 remotely.When I want to add a port forwarding, it shows always 192.168 as start of the ip address related to the ports. But I have a 10.71 network installed and cannot change the 192.168 to 10.71. I suppose this is a bug.
I just purchased the EA4500 router and went through the setup with no issues. The only problem is I cannot access the router either locally or through the Smart Wifi dashboard. Everytime I go to the page with "Access Router", enter the password and clikc the "Submit" button it does nothing...no incorrect password prompt or idle prompt...almost like the page is broken somehow. I've done all of the usual, restart router, restart PC, restart cable modem, etc. and always having the same result.
I purchased this Router about 2 weeks ago as a phased upgrade of our Home Network, primarily to enhance media streaming. It has the latest firmware preinstalled from the factory. Prior to the purchase and installation of the EA4500 Router I replaced my old Motorola SurfBoard SB6120 DOCSIS 3.0 Cable Modem with a Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem. My old Linksys E2000 Router worked perfectly with the SB6141, with the exception that the E2000 wasn’t IPv6 enabled, but does have 10/100/1000Base-T Ethernet (RJ-45) and Internet ports.
The EA4500 has been installed for about 10 days and seems to have improved local network speeds and I don’t seem to be having any Internet connectivity issues. However, there are some disturbing issues with the EA4500 and the AE3000 I purchased. There are 11 devices connected through the Router; a Dell Desktop (wireless with the AE3000), a Dell Desktop (Ethernet), a Dell Laptop (wireless), 2 Canon Printers (1 Ethernet and 1 Wireless), 2 Western Digital 1TB MyBookLive Network Drives (both Ethernet), a WD TV Live Streaming Media Player (wireless), an Apple TV media player (wireless), an iPad (wireless), and an Android Smartphone (wireless).
Issue 1 – The Linksys Smart Wi-Fi interface appears to be unreliable at times!!! I’ve read about this problem here on the Community involving the EA6500, so I don’t know if this is a Linksys Server issue, as suggested in a few responses, or a bug in the Router firmware, or defective hardware. However, when the interface locks up, it can’t be accessed from a wireless or wired connection. Usually, powering down the Router and then powering it back up and restart will allow it to function again. However, at times before the interface completely locks up it shows either just a white screen or the security screen will show no firewall features enabled. This is a little scary, so I’ll do a complete reset and setup; this is becoming a pain in the rear! Is there any hope for this being fixed, in this Router, not the next generation?
Issue 2 - All of my network devices show up in the Router’s Device List. Except for the Apple devices they also show up, when they are online, in Windows 7 Explorer under Network and when you click on Network they are correctly displayed as Computers, Media Devices, Network Infrastructure, or Storage. However, when you click on “Open Network and Sharing Center” and then click on “See Full Map”; it fails with the response “Windows cannot create the network map. Responses from other devices on the network are delayed or there is an incompatible router on the network”; no device map is shown. When I follow the link for more information, the only thing that stands out is “A device on the network, such as a hub or switch, is not working properly or is not compatible with the Link Layer Topology Discovery (LLTD) protocol, which Windows uses to create the map. To fix this problem, disable the device, turn it off, or remove it from your network”. All of my network devices showed up on the Network Map with the old E2000. This issue is the same on all of my computers, either wired or wireless.
I’m having with the EA4500 and the AE3000; they are both probably going back to Amazon.
I am using a EA4500 and use Linksys Smart Wi-Fi to manage the device. In the household we have multiple Apple i devices. Somehow the Linksys Smart Wi-Fi combined two separte i devices (iPhone 5 and a 4th generation iTouch) to one user.The devices actually have different names, but the Smart Wi-Fi is combining them into one device. So I can't use Parental Controls on one of the devices.
I have been trying to connect my smart tv to my wireless network for the last 3 weeks. It connects intermittently but the connection is always lost within a few minutes to a couple hours. I have turned off all of the firewalls, and all other devices connect fine. It is an ea4500 running on updated firmware and a Samsung 6900 smart tv. The connection works if I run an ehternet cable to it oith from the modem as well as from the router, but it does not work over the wireless connection.
I was having problems with the speed being between 30-58 kpbs when going through the WRT160N router, whether its hooked up wired or wireless, the speed with both was extremely slow and wouldnt fully open pager or would take dsl day slow. I hooked up straight to modem and I got 100+ kpbs so I figured its not my ISP, so I read that upgrading my firmware might make it faster, so I upgraded and hit and held the reset button for 30 secs like it recommended but now the 192.168.1.1 wont open, I get a message saying it cant open this page
I bought E900, accessed setup thru 192.168.1.1, upgraded its firmware.. then changed router's IP, it reboots, then went blank, I cannot access the setup page anymore?
I have a nest in the house and upgraded my router because nest is very picky with what routers it works with..something to do with power save mode and NAT settings Read here.well the linksys was working just fine with the nest until I upgraded the firmware to the smart wifi thing...it's a EA2700 btw.
I own a Linksys BEFSR41 v 3.1. I've been attempting to set up a home network with three computers; my main desktop running Windows 7 Pro x64, a netbook running the same OS and a box running Windows Home Server 2011 x64. The firmware listed for my router was initially 1.05.03.
My router has the issue with resetting its administrative password to the factory default and I've been unable to set up remote access to my LAN and home server. I decided to try updating the router's firmware, but none of the versions listed fit the one I have. The label on my router says v 3.1, but Cisco's site only has a 1.0, 2.0, 3.0, then skips to 4.1, 4.2, etc. The instructions on the site warn not to use a version for a different model, but are vague as to exactly what that refers to, as the model # and the version # aren't clearly delineated.
Anyway, I tried using the latest firmware and received the, "File Pattern," error. Although it didn't seem like anything had changed, I reset the router just to be safe, then tried the v 3.0 firmware update, thinking that the software was intended for all revisions of v3.0. This time it reported updating without a problem, so I reset the router again and went back to the admin page in my browser to check the firmware version listed. To my annoyance, the firmware is now listed as 1.05.00 - i.e. an earlier version than what was shipped on the router.
This means that not only is the issue of the password resetting not fixed, but any other fixes included in the original firmware are now wiped out as well and, needless to say, I still can't set up remote access properly.
How do I restore the firmware version? Neither a reset nor a, "Restore to Factory Defaults," does this. How do I find an actual update for the router? I can't find any mention of a v 3.1 on Cisco's site, let alone support information specific to this model and version.
I have the Linksys BEFSR V2 router and at least once a day some or one of the ports become inactive and have to unplug the router and plug it back in to reset. I have ungraded to the latest firmware but this is still happening on a daily basis.
I have upgraded the firmware on my Linksys BEFSR41 V4.3 router. On this router i used Statis IP (so DHCP enabled). This worked fine on my network, until this upgrade. Now when i try to ad another static IP , or when i want to change something in the Routing-tab, i get this message ' Wrong Gateway Input! It should be the same subnet with WAN IP'. Strange because i haven't changed anything in the settings.I already did a complete reset on the router, still the same problem.
I have been trying to enable the Smart WiFi account for my EA6500 router. I have gone online and established a Smart WiFi account but am unable to associate my EA6500 with the account. I downloaded the tool off the Linksys support site but received the following error message:Error code: 0x82BF010CError description: The connected gateway is not a router.Model name: EA6500Model description: unknownSerial number: unknownFirmware version: unknownOperating system: Windows 7 (64-bit) SP 1Software version: 2.0.12332.0Connection type (WAN): unknownIP address (LAN): 192.168.1.254IP address (WAN): unknownComputer IP address: 192.168.1.67? I have DHCP disabled on the EA6500.
I've just updated my router (E4200v2) to the smart wi-fi firmware and it seems I can only properly access it in the "local" mode (by that I mean that I can edit some of the properties such as wifi settings).If I try to login through the cloud / smart wifi account i only get the empty screen, no options, no widgets, nothing (see the included picture).
I connected my router to a new computer. The computer is connected to the Internet.My SmartPhone won't connect via the router.
I logged in to the router from my cell and entered the password.The cell says the following over and over without connecting: ScanningObtaining IP address from routerDisconnectedConnectingScanning ... over & overHow can I connect my Samsung GAlaxy SII Skyrocket to my WiFi router [WRT54GS]?
Do I need to portforward a port for logging into my Linksys EA6500 smart wifi router from outside home? I can only login when I'm om LAN or wifi..Another question: Can I only login to the same router using an app? Isn't there a way to login via browser?
I've noticed that my E4200v2 Smart-Wifi cloud doesn't show all the devices that are connected to my router.To test, last night we turned on EVERYTHING....4 iPod Touches, 2 Xbox's, 1 Blu-ray player connected to Netflix, 1 Directly receiver, 4 laptops,1 desktop,1 iPhone, and made sure all of them were connected to the Wi-fi and actually streaming / downloading/playing something the Smart WiFi only recognized about half of them as being connected. I rebooted the router and it picked up a few more but never accounted for all the devices connected.
If you can't account for all the devices connected to your network, setting-up up reliable Parental Controls is almost impossible.Very disappointed and about ready to start looking for another brand of router. Sad, as I've been with Cisco/Linksys for over a decade and been very satisfied in the past.
I just upgraded my E4200v1 router to a new EA4500. The install process went fine and I'm running firmware 2.0.37.When I was running the E4200v1, I had wireless speeds of 24-30mbs. Since upgrading to the EA4500, I only have 5-8mbs wireless speed.
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
just to relieve a little those who complain for the loss of functionalities/control caused by the new firmware, I want to let you know that yesterday evening when I came back home the router was bricked. After more than 2 hours of tests with the online support, they ended up the device has to be replaced.To add insult to injury, I ALSO HAVE TO PAY to ship my router to Cisco warehouse. I couldn't believe my eyes... It's not for the 10 bucks it costs the shipment (even if 10 bucks are much better in my wallet than in Cisco's), but I already spent around 300 bucks less than 2 months ago to buy the two devices and now I have to pay to fix something I have not broken.
Is classic firmware 2.0.37 for the EA4500/E4200v2 vulnerable? I see that the workaround is to use the latest Smart Wifi firmware. How soon can we expect to see a classic firmware update? [URL] Linksys quote taken from a random review that I found on Amazon below......The manufacturer commented on this review(What's this?) Posted on Jul 26, 2012 9:53:51 AM PDT Linksys says: (MANUFACTURER) Jason, Cisco Linksys plans to offer Software Updates to the EA Series router for customers who choose a local management option (including Cisco Connect/Classic). We will continue to provide Customer Care and deliver SW Updates to address Security, Critical Bugs and User Interface issues as required. Customers can comfortably stay with the local management option and Cisco will deliver continued support.
1.) If you reboot the modem, it seems to loose UPnP settings. I have to turn UPnP off then back on again in order UPnP to work normally.
2.) Probably petty but when I click the Disconnect button under Router Status, the page doesn't automatically refresh like it did with E4200v1. I have to manually refresh to get the connect button to appear. The refresh issue is also true within the mobile app. Again, not an issue with E4200v1.
I just ordered an EA4500. It should be here in a few days. After reading most of the 45 page Cloud Experience thread, I am leaning toward using the Classic Firmware. I have read the release notes but want your input:
1. Is the Classic Firmware stable or buggy? 2. Are there any features (besides cloud) that won't work? dual band? usb storage? dlna? 3. Where is user manual for Classic users?
I recently upgraded my Wi-Fi router to an EA3500 and am controlling it using Smart Wi-Fi running on a wired Windows 7 machine.So far, I have been able to add devices to the network without issue and each of those connections works fine. All, except my TV, have been Windows 7 based machines. Smart Wi-Fi Device List has been able to "see" each device and I have been able to add them to that list as well.
I am attempting to add a Windows 8 desktop computer to the network which is using a external USB wireless adapter. That computer can see and connect to the network through the EA3500 and the connection seems to work fine. The only issue is that its adapter does not show up in the Device List.
1) Does the Device List do anything else besides showing a list of devices I chosen to add to my network?
2) How do I get my Windows 8 wireless adapter to show up in the Device List?
