Linksys Wireless Router :: Wrt54gs - Smart Phone Won't Connect To Wifi
Apr 23, 2012
I connected my router to a new computer. The computer is connected to the Internet.My SmartPhone won't connect via the router.
I logged in to the router from my cell and entered the password.The cell says the following over and over without connecting: ScanningObtaining IP address from routerDisconnectedConnectingScanning ... over & overHow can I connect my Samsung GAlaxy SII Skyrocket to my WiFi router [WRT54GS]?
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Nov 5, 2011
I recently purchased a smart phone that can use my wireless access to get to the internet, however the phone cannot connect. I have verified that I am using the correct password and it is finding the network just fine, it just can't connect. I have had this problem with my laptops as well, but with them I just copied the key to a USB key and used that to get them going. I don't have that ability with the smart phone.
how to best troubleshoot this issue and resolve it? I have also reset the router to allow anonymous internet access with no positive result there either.
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Aug 16, 2011
I am trying to follow the steps to type in the 192.168.1.1 but all the username and passwords arent working for me.. How can I get my wireless to connect to my smart phone.
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Mar 4, 2013
My Linksys EA6500 could not connect to the internet and have been getting 502 badgate.
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Jan 28, 2013
I have been trying to enable the Smart WiFi account for my EA6500 router. I have gone online and established a Smart WiFi account but am unable to associate my EA6500 with the account. I downloaded the tool off the Linksys support site but received the following error message:Error code: 0x82BF010CError description: The connected gateway is not a router.Model name: EA6500Model description: unknownSerial number: unknownFirmware version: unknownOperating system: Windows 7 (64-bit) SP 1Software version: 2.0.12332.0Connection type (WAN): unknownIP address (LAN): 192.168.1.254IP address (WAN): unknownComputer IP address: 192.168.1.67? I have DHCP disabled on the EA6500.
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Dec 22, 2012
I ran the upgrade program this morning to upgrade my EA4500 to use the cloud based software. The router is back online and everything appears ok but the program is still running and the progress is sitting at 95%. It's been like this for the past 15 minutes.
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Mar 18, 2013
I've just updated my router (E4200v2) to the smart wi-fi firmware and it seems I can only properly access it in the "local" mode (by that I mean that I can edit some of the properties such as wifi settings).If I try to login through the cloud / smart wifi account i only get the empty screen, no options, no widgets, nothing (see the included picture).
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Nov 20, 2012
Do I need to portforward a port for logging into my Linksys EA6500 smart wifi router from outside home? I can only login when I'm om LAN or wifi..Another question: Can I only login to the same router using an app? Isn't there a way to login via browser?
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Mar 9, 2013
have a problem with my EA6500 router. I can't connect to the internet, the connexion works fine. But, everytime i go on the smart wifi login page, i enter my login and password and then i'm asked to download the software for my EA6500 and to associate it with my account. The problem is that i just can't update it manually because i couldn't ever go on the tools page. Never.So i'm here with a great router but i can't configure it. I asked the support service several times but they always asked me to reset the router. Nothing changes.I 'm still unable to process after the login page, i have created a account successfully, i can login but everytime i just get stucked at " Associate your router with your account" page. My only options there is to click on OKAY or a link to download the firmware on Linksys support. I get the firmware but i can't install it because i can't go in the administrative page.
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Jan 8, 2013
I've noticed that my E4200v2 Smart-Wifi cloud doesn't show all the devices that are connected to my router.To test, last night we turned on EVERYTHING....4 iPod Touches, 2 Xbox's, 1 Blu-ray player connected to Netflix, 1 Directly receiver, 4 laptops,1 desktop,1 iPhone, and made sure all of them were connected to the Wi-fi and actually streaming / downloading/playing something the Smart WiFi only recognized about half of them as being connected. I rebooted the router and it picked up a few more but never accounted for all the devices connected.
If you can't account for all the devices connected to your network, setting-up up reliable Parental Controls is almost impossible.Very disappointed and about ready to start looking for another brand of router. Sad, as I've been with Cisco/Linksys for over a decade and been very satisfied in the past.
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Apr 20, 2013
Last Sunday, I put lots of music files into usb storage, a external harddrive linked to EA4500. which is WD element 3T.Last Wednesday, I re-organize file folders. And then yesterday(Friday), I found all my files were lost.
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Apr 24, 2013
I have configured my new EA2700 successfully, upgraded the firmware to Smart Wi-Fi, can access it locally and configure anything as expected.
However, when I log on with my (validated) Smart Wi-Fi account, I am always stuck at this page (see screenshot below):
- Logon to [URL] works fine
- The I am redirected to this page
- Now I can only click OK
- Logon again to [URL] --> start over again...
The firmware is the latest version 1.1.39.145204 and no other updates are found. I tried IE and Firefox --> same result.
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Apr 2, 2013
I use the Smart Wi-Fi app on my iPad3 (IOS 6.1.3) to access my EA4500 remotely.When I want to add a port forwarding, it shows always 192.168 as start of the ip address related to the ports. But I have a 10.71 network installed and cannot change the 192.168 to 10.71. I suppose this is a bug.
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Mar 30, 2013
I just purchased the EA4500 router and went through the setup with no issues. The only problem is I cannot access the router either locally or through the Smart Wifi dashboard. Everytime I go to the page with "Access Router", enter the password and clikc the "Submit" button it does nothing...no incorrect password prompt or idle prompt...almost like the page is broken somehow. I've done all of the usual, restart router, restart PC, restart cable modem, etc. and always having the same result.
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Feb 27, 2013
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
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Apr 17, 2013
I purchased this Router about 2 weeks ago as a phased upgrade of our Home Network, primarily to enhance media streaming. It has the latest firmware preinstalled from the factory. Prior to the purchase and installation of the EA4500 Router I replaced my old Motorola SurfBoard SB6120 DOCSIS 3.0 Cable Modem with a Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem. My old Linksys E2000 Router worked perfectly with the SB6141, with the exception that the E2000 wasn’t IPv6 enabled, but does have 10/100/1000Base-T Ethernet (RJ-45) and Internet ports.
The EA4500 has been installed for about 10 days and seems to have improved local network speeds and I don’t seem to be having any Internet connectivity issues. However, there are some disturbing issues with the EA4500 and the AE3000 I purchased. There are 11 devices connected through the Router; a Dell Desktop (wireless with the AE3000), a Dell Desktop (Ethernet), a Dell Laptop (wireless), 2 Canon Printers (1 Ethernet and 1 Wireless), 2 Western Digital 1TB MyBookLive Network Drives (both Ethernet), a WD TV Live Streaming Media Player (wireless), an Apple TV media player (wireless), an iPad (wireless), and an Android Smartphone (wireless).
Issue 1 – The Linksys Smart Wi-Fi interface appears to be unreliable at times!!! I’ve read about this problem here on the Community involving the EA6500, so I don’t know if this is a Linksys Server issue, as suggested in a few responses, or a bug in the Router firmware, or defective hardware. However, when the interface locks up, it can’t be accessed from a wireless or wired connection. Usually, powering down the Router and then powering it back up and restart will allow it to function again. However, at times before the interface completely locks up it shows either just a white screen or the security screen will show no firewall features enabled. This is a little scary, so I’ll do a complete reset and setup; this is becoming a pain in the rear! Is there any hope for this being fixed, in this Router, not the next generation?
Issue 2 - All of my network devices show up in the Router’s Device List. Except for the Apple devices they also show up, when they are online, in Windows 7 Explorer under Network and when you click on Network they are correctly displayed as Computers, Media Devices, Network Infrastructure, or Storage. However, when you click on “Open Network and Sharing Center” and then click on “See Full Map”; it fails with the response “Windows cannot create the network map. Responses from other devices on the network are delayed or there is an incompatible router on the network”; no device map is shown. When I follow the link for more information, the only thing that stands out is “A device on the network, such as a hub or switch, is not working properly or is not compatible with the Link Layer Topology Discovery (LLTD) protocol, which Windows uses to create the map. To fix this problem, disable the device, turn it off, or remove it from your network”. All of my network devices showed up on the Network Map with the old E2000. This issue is the same on all of my computers, either wired or wireless.
I’m having with the EA4500 and the AE3000; they are both probably going back to Amazon.
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Jan 2, 2013
I am using a EA4500 and use Linksys Smart Wi-Fi to manage the device. In the household we have multiple Apple i devices. Somehow the Linksys Smart Wi-Fi combined two separte i devices (iPhone 5 and a 4th generation iTouch) to one user.The devices actually have different names, but the Smart Wi-Fi is combining them into one device. So I can't use Parental Controls on one of the devices.
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Feb 16, 2013
I recently upgraded my Wi-Fi router to an EA3500 and am controlling it using Smart Wi-Fi running on a wired Windows 7 machine.So far, I have been able to add devices to the network without issue and each of those connections works fine. All, except my TV, have been Windows 7 based machines. Smart Wi-Fi Device List has been able to "see" each device and I have been able to add them to that list as well.
I am attempting to add a Windows 8 desktop computer to the network which is using a external USB wireless adapter. That computer can see and connect to the network through the EA3500 and the connection seems to work fine. The only issue is that its adapter does not show up in the Device List.
1) Does the Device List do anything else besides showing a list of devices I chosen to add to my network?
2) How do I get my Windows 8 wireless adapter to show up in the Device List?
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Dec 27, 2012
Is there any way to make networks hidden through the WiFi Smart software? I have a Cisco Linksys E4200V2. I have gone through everything to try figure out how to make my S.S.I.D. to not be broadcasted, but seems like the only way to make it hidden is to use the Origonal Firmware make it as hidden, then install the New Firmware and software. Seems like Cisco may have missed this option. I do know a lot of people would prefer their Networks hidden for a little security. I know it isn't much, cause if someone wants to get that info it's not hard to get it. But for people who don't know or don't want to waste all the time to find the Hidden Network name can be turned away, for going through that extra step.
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Jan 2, 2013
I just setup my new Cisco EA4500 and upgraded to latest firmware and signed up for my account.Local access to the router works fine and I see the Smart Wi-Fi admin/config interface However when I try to go to the following site: url...To access Linksys Smart Wi-Fi Tools, your router <em>requires</em> the <a href="url...Series Linksys Smart Wi-Fi Firmware</a> and you will need to associate your router with your Linksys Smart Wi-Fi account.On a computer or device connected to your router, open url... and follow the instructions. This requires that you enter the router password so have that ready.
However I see no way to perform the association step - my account exists and my router is configured.I am doing all this behind this router wi-fi network not remotely.
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Nov 18, 2011
So my desktop is wired to my WRT54GS v7 router, which is connected to a DSL modem. The desktop has full connection and gets Internet. However, whenever I try to connect devices to the wireless network, they can connect to the network, but they don't get any Internet. I've also updated the firmware, too.
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Aug 6, 2011
We got a lynksys model at our home. it seems that everything is working the pc's connected with cables are working with internet. The wifi sends out and you can get on it. But internet isn't working with wifi also if it says connected etc.
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Apr 5, 2013
After a successful firmware update to my router I can’t configure wireless settings because the .htm page stays blank if I back the page it comes back to setup page but any config page shows blank with no error message. I’m on a win8 64 iexplorer 10, also tried on a win7 32 IE 8,9,10.
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Oct 10, 2011
To connect my new "smart tv" with my wireless linsys WRT610N, smart tv ask to take off all protection such as firewall and antivirus. Doing so, I cannot connect my laptop with my router. Is there a solution to connect both at the same time?
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Aug 5, 2006
I've had a LinkSys BEFW11S4 wireless router for several years now -- ever since it first came out (this is a version 1, not even a version 2).
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Apr 25, 2013
Currently have a linksys wrt54gs connected to an Arris TG852G/CT. Currently getting poor speed via WIFI for Comcast Xfinity service. The Arris modem is connected directly to the Linksys Wireless Broadband Router via Ethernet. It lists the linksys broadband router as unknown device and does need utilize the 54 mb/s g standard available on this device. I have updated the firmware to 1.52, reseted the Arris gateway to factory defaults, and reset the linksys to factory defaults as well. The IP address is 192.168.1.1 for the linksys/ 10.0.0.1 for the Arris gateway.How do I improve connectivity between the Arris Gateway and the LinkSys broadband router (model WRT54GS ver 6.0)
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Dec 29, 2011
I have a couple of Droid Incredibles, and when I use them connected to my Wi-Fi (even tho I have unlimited data, the cell signal strength is not that high in my home -- I'd rather use the Wi-Fi) they'll run for 10-15 minutes, then hit a brick wall. Internet traffic stops, for all devices conected. ROuter has to be re-booted.url...but I also read some where in this forum that simply disabling AES would work.
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Mar 26, 2013
I've Linksys EA6500 router and tried to connect my Smart TV (Samsung UE-40EH5307) via cable.DHCP server is turned on
1. TV can't get IP address
2. When I entered IP, Gateway, DNS manualy in my TV it connects to router but not to internet.
3. When I switch cable to my laptop it registered and get dynamic IP without any problem.
4. I've insert WIFI adapter into TV and it connected and got dynamic IP without any problem.
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Feb 16, 2012
I have two WRT54GS routers. I want to extend my WiFi from the router connected to my upstream in the office to a second router in the living room. I want devices configured for the SSID and passphrase of my current WiFi (which is find in the office) to work seamlessly in the living room. I understand I can do this by running a cable and configuring router 2 as a client of router 1 with router 2 exposing the same SSID and passthrase on a different channel.
But I really don't want to run a cable.There is a point where a client can see router 1 where an AP would cover the living room.
Can I put router 2 at that point, have it connect wirelessly as a client to router 1, and have it expose as an AP using the same SSID and passphrase? Can this be done without wiring the router?
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Jul 5, 2011
Win7, wrt54gs,
It works sometimes. I imagine it has a noise problem since sharing files works, internet works. I cannot remember how to change channels on this router to save my life, though. What is special about sharing a printer?
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Sep 20, 2011
I have a cordless phone which broadcasts on 2.4ghz - when the phone is being used it cuts out the wifi. I thought that with the E2500 being a dual band - I wouldn't have this issue as I thought the router would switch to the 5 Ghz frequency if there was interference on the lower band. Maybe I am not understanding how the dual band works.
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Dec 19, 2012
I've got a router in room where my cable modem comes in. In center of house, I have another router, N Ultra Range PLUS, WRT160N.
My laptop, which I use in front room near that middle room router and my husband's desktop, also near that middle room have no problems. My desktop which is right next to the main router in back of house (where the cable modem is), has the weakest signal. I guess that's because the WRT160N is further away from it and has two walls to go through. But most of time signal was good - just not as good as the other two computers. And even when signal was Low, it never dropped connection.
Recently I got a new smart phone with WIFI. Anytime I have turned on the phone and used it, I often then have to refresh my wireless signal or reboot computer because it loses the connection. I read somewhere on internet that this may be because of the additional device but again, it doesn't effect the other two closer computers.
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Feb 4, 2012
i have been using a WRT54GS LINKSYS ROUTER for 2.5 years problem free until now. All of a sudden i cant connect to the internet through it at all. when i diconnect it and hook my desktop directly to the modem it works but i need the wireless to use my laptop. I have tried everything to get it working again, no dice. when using w7 diag tool it reports back local area connection doesnt have a valid ip config.
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