Linksys Wireless Router :: E4200 Dropping Out Momentarily
Oct 21, 2012
I seem to all of a sudden be having some strange issues with my E4200. I am running Firmware Version: 1.0.05 . I am also using a Dlink DAP-1522 gigabit bridge. The main machines I am noticing the dropouts on are my main windows computer (connected to network via ethernet cable plugged into DAP-1522 bridge) and my wifes ipad. What happens is it drops connectin for about 3 minutes then comes right back. I am really perplexed as to what could be causing this. At first I would have thought it was a bridge issue but thats up to date and my wifes ipad dropping (which is connected via wifi) shows there is something else going on here.
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Mar 16, 2011
my e4200 updated with latest 1.00.1 firmware is constantly dropping connections from the outside to existant lan servers running low traffic services when my machine is using torrent or internet gaming.( call of duty modern warfare )
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Nov 11, 2011
Had E4200 for several months worked great. The last 3 weeks speed drops intermittently through the day.Up graded to latest firm way yesterday 11-10-11 still have the issue, i.e. first thing this am had 15mbps and 1 hour later was below 1mbps. Have not added anything new equipment or software wise in the house during this time.
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Apr 1, 2011
e4200 internet keeps dropping
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Nov 15, 2011
I bought a e4200 router about 3 weeks ago and after a power outage it decided it didnt like being connected to the internet anymore. So i got on the phone with cisco they determined the router was no good, mind you my laptop would connect wired. So they sent me a "refurbished" one, so i set it up. The new setup was wonky because it said the same message "Your connected to your router but..." then after trying to get the connection its self and failing it came up with "congratulations you are now connected to the internet". That lasted 3hrs and 45mins then died, so i went upstairs to power cycle it, it decided to connect with the old settings. That lased 25mins then died, so i reset it and reconfigured the router. Wouldnt connect, i checked my mac address and it was using my wireless one and kept turning on my wireless connection durring the install. So i cloned my wired mac address and got the internet for roughly an hour... then it died. So i reset it again and kept the wifi off got it going and decided to go to sleep. I wake up and its still working after 8hrs, i go down stairs with my tablet and i dies again. This time it refuses to reconnect, refuses to reset back up just doesnt want to work.
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Apr 11, 2011
my E4200 is dropping connections several times a day. I'd be working on my laptop, go to a webpage and bang, no connection. A minute or so later it would reconnect. It even appears to be doing this with a computer that is hardwired to one of the ports. So it doesn't seem limited to just wireless. Happens to both N and g channels as well.
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Feb 4, 2011
I just got an E4200 and have a SBG6580 cable modem. I cant seem to set this up properly and my connection keeps dropping. What is the proper set up ? I would like to configure it so the cable modem handles the DNS and the E4200 handles the wireless.
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Nov 18, 2011
When watching Netflix, I can get 5 to 15 minutes of a movie no problem. Then I will get an error message:Cannot connect to Netflix. try again later. If the problem persists
- try again
- exit
Then I can watch a few more minutes and it stops again. And again, and again......I have cable inernet service (Brighthouse Communications), with the E42000 connected to the cable modem. Then I have a Panasonic WiFi adaptor (DY-WL10) plugged into a USB port on my Panasonic Viera TV. I have the latest firmware on the router (1.3.03, build 14).I have done the routine of re-cycling the network by re-setting the router (and re-setting it up) and the modem.The chat session guys had me do the following:
1) Uncheck “Filter anonymous request”.
2) Click on Setup Tab - Here you will see MTU.
3) Select Manual & set the size to 1364
4) On Wireless tab, clicked on manual, change the Channel for the 2.4 Ghz network to 9.
5) When we tried it on the 5Ghz wireless they had me set the channel Width to 40MHz Only, and set to channel – 161
I also tried setting up port range forwarding. He knew the port information, and walked me through it.I have re-set the router to factory default settings, re-installed the software, and tried the previous steps twice more (except the port forwarding, because without my friend, I am not sure exactly how) I know enough to not have multiple WiFi devices going at the same time while trying to watch Netflix, but I know that I get good WiFi download speed tests at the location of the TV with an iPad (3.6 MBPS).I have done troubleshooting on the internet service. It has a good, strong continuous uninterrupted speed.I have tried this on two different TVs (similar Panasonic models, bit with the same WiFi adaptor). Problem persists on both TVs.I tested it with a 50’ LAN Cable running from the router to the TV. Netflix worked when wired!Next test I want to do is to stream Netflix on the iPad, right at the TV and ensure that works.To me, this seems like a wireless router setting issue or an issue with the Network Adaptor, or an issue of communicating between the Router and the adaptor.
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Jan 15, 2012
ever since i had a power failure losing all power in my apartment, my router has begun regularily losing connection to the internet, I have to go into the router and renew ip address which is quite annoying
[code]....
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Jan 2, 2013
I have e4200 router and i notice sometimes when i am browsing that dops connection.
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Jul 30, 2011
I recently bought an E4200 and noticed that the wireless speed keeps dropping as it stays connected.As soon as I power it on, my iPhone and notebook connect at 54Mb, but as they remain connected, the speed keeps dropping to 48, 36 and one morning, my phone was oscillating between 5 and 11. The iPhone was almost at the same spot, and the signal was around 85~95%. On my 3 year old DIR-300, the speed don't change at all, and it's in a place where I can see around 15 connections. On the E4200 I can only see 2 other networks.I've already tried switching channels, fixed and auto channel, updating firmware and a few other common configurations. At first, I thought it was my repeater, but I turned it off and it didn't work. Turn my cordless phone off didn't change it also.
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Jun 10, 2012
my e4200 wireless. I have internet connection speed of 40mb and I have epc 3925 working in bridged mode as modem and E4200 as router. When I connect my laptop with wire on e4200 I am getting 37-38 Mbps on speedtest.net which is perfectly fine. But on wireless I am having a lot of dropping of speed: I have 2mps then jumping to 5-6 Mbps and so on it never goes more than 5-6 Mbps. When I disable WMM Support in QoS I am having perfectly constant 20mbps but... I have only g network 54mbps. [code]
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Sep 28, 2011
I've had my 4200 for about 1.5 months now and it was working great until 8 days ago. I was playing WoW over wireless (like I always have) and noticed that I was lagging a bit. I brushed it off as possibly my internet connection. The next day I was surfing the net and at random times webpages wouldn't load or would take longer to load. I checked my wireless connection properties in windows and noticed that the link speed drops out every now and then. It'll start at 54Gb (only have G in the house, so I disabled the 5GHz and set 2.4GHz to B/G only), then it'll drop to 48, 36, 11, 1. Meanwhile the signal doesn't drop a bit. I'm still connected to the router just the link speed drops out and it just started. It's very annoying having to go old school and hook up wired on my laptops just in order to chat online or anything. I'm still using v 1.0.0 firmware, so I guess I could try upgrading to .03 and see. But I personally doubt that is the issue since this just randomly started happening. I ordered the router through newegg.com and I do not have the box for the router anymore so I don't think I can return it. And I can't be without a router for 4-6 weeks while Linksys/Cisco repairs mine.
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Jan 2, 2012
I lost all Internet connnecitivity on my Linksys e3000. After determining that my cable modem was connected and working correctly, I pulled the e3000 and put my old wrv54g router in place. Wireless worked, but all wired connections showed link but no other apparent connectivity. Neither of my desktops could get a DHCP lease.
At that point, I purchased and manually installed a new e4200 router. All worked fine. Both laptops connected via wireless and both desktops via my house LAN. Until this morning (Monday). Wireless is working just fine, but both wired computers show 100 Mbs connections on an unknown network with no DHCP. Checking status shows packets going out, but nothing coming in. Checking LAN status on the router shows that both ports are connected, but it does not appear to receive anything from either desktop. All was fine last night. Oh, the router is on 1.0.03 firmware.
I have tried about everything I can think of. Configurations both on the router and the desktops (one Windows XP, 64 bit and one Windows 7) and all seems fine. I have disabled and reenabled the network connectors, rebooted both the router and the computers, etc. Nothing seems to work.
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Feb 8, 2012
Had an E4200 for a couple of months now and have not been able to resolve an issue with the router dropping an Apple iPad 2 at random times.The E4200 is replacing a Cisco Aironet 1200, which never dropped any clients, iPad 2 or others, and never displayed any of the issues below.
TECH DETAILS:The E4200 is being used purely as an access point. All extras are not in use and are disabled.
Firmware 1.0.03
Hardware version 1.
BASIC ISSUE:The E4200 drops an Apple iPad 2 off the 2.4 Ghz Mixed (B, G, N) network. The user must then select the network to rejoin. Rejoining occurs without incident. The same issue occurs when the network is restricted to B, G. The drops occur at what appears to be random intervals - sometimes 10 minutes apart, sometimes hours apart. We can have as many as 6 drops in an hour. A ping to the apple ipad shows the device stops responding to pings about 10 seconds before the user is prompted to rejoin a network. Meanwhile, a ping to the E4200 itself from a laptop connected via the E4200 on the same radio as the ipad continues to work without fail during this incident.
1. The iPad 2's cannot connect to the 5Ghz radio. I believe iPad 2's are supposed to support 5Ghz.
2. Both our Apple TVs do not connect to the 5Ghz radio: they fail with a "There was an error connecting to the network. Check your settings and try again. (-3914)" error. Apple TV supports 5Ghz.
3. The admin interface for the E4200 is very slow sometimes. Probably over 20 seconds to render some pages when it gets really bad. As a comparison, Internet-based pages on fast sites that delivered via the E4200 itself load in less than 2 seconds.
4. The HTTPS version of the admin interface can only be connected to via Safari browers. Both Internet Explorer 9 and Chrome 16 fail to connect with a "Connection reset" error. In Chome, it says "Error 101 (net::ERR_CONNECTION_RESET): The connection was reset." This is across multiple devices. There is no issue with straight HTTP.
All other devices - including Macs and PCs - connect fine with the E4200 on both 5Ghz and 2.4 Ghz radios, even if they cannot access its admin interface via HTTPS.I've presented quite a few issues above, but the main one is the drop outs for the iPad 2 devices. I'd present logs on drops, but the thing doesn't record any useful logs.
Basic wireless config:
5Ghz:
Network Mode: Wireless-N Only
Channel width: Auto (20 or 40 Mhz)
Channel: Auto (DFS)
SSID Broadcast: Enabled
[URL]
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Apr 2, 2012
I have a home network with a Linksys E4200 connected to the ISP's fiber box. The problem is that when I'm connected to the Linksys, either wired or wireless, the connection to the internet will drop after what seems to be a random amount of time (normally anywhere from 2-10 minutes). I can restore the connection by doing any of these things:-reboot Linksys-disconnect and reconnect cable from router to fiber box-if on wireless connection, make changes to the router wifi settings, like change the wifi channel.The internal network stays up, and I can ping both the internal and external ip of the router, but not the fiber box. I have also had the same behavior with an Edimax Wifi AP and less frequently with a Edimax router (once every 1-2 days). I have done everything I can think of:-changed the wifi channels-changed the ip ranges, subnets, turned router DHCP off and back on-booted the fiber box-changed cables-updated all routers to the latest firmware, the network cards with latest drivers...and loads other things that I don't remember right now. For the wifi side of things, there are no other networks in range that could interfere. The same problem occurs on both my and wife's Win 7 laptops and on the iMac (latest OSX). Here's a fun detail: while the Linksys has lost its connection to the internet, I can still access the internet through the old Edimax router connected to the same fiber box, either wired or wireless.
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Jul 17, 2012
I've recently picked up a E4200 to build a dual band network which is targeting to link up (TV, media server, ps3, laptops) then (maintaining phones etc which only has b/g). While currently only laptops.Before doing any of these I have another cisco modem router DPC3825 which worked fine with giving wireless access.I first attemped to leave the modem router has is and connected the E4200 (ethernet 1 to internet), and changed ip to x.x.0.1 and x.x.0.2 while disabling wireless on the dpc3825 and the DCHP on the e4200 and have default gateway to x.x.0.1. My laptops can connect to wireless on E4200 but it couldn't get internet access.
Then I tried turning the modem to bridge mode & resetted E4200 (factory setting x.x.1.1, auto DHCP), and then connected my devices to both wireless bands. At this point I see router status obtained ip from ISP and Internet reached full speed per ISP's mark but the connection only held up for about 1 minutes. I noticed all the devices still maintained connection to router wirelessly but the router loses internet connection (lost the ip and couldn't get it back).
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Oct 30, 2012
My internet at times fails to work. I will be browsing and webpages will fail to load until I wait 30sec or so and refresh the page a few times. This happens every 3ish minutes. However, I am still connected to wi-fi according to my computer and there is still internet access (at least it says). I can also disconnect from wi-fi and reconnect and the problem goes away momentarily.
I know this happens on Chrome and IE, so it is not the browser. And, the internet is just find on other computers at my house so I do not believe it is the router.
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Dec 9, 2012
When our DSL modem drops its connection, even momentarily, the RV220W requires a power cycle before the computers on the LAN can browse again. When I connect to the router, the WAN Information displays the word Connecting, rather than Connected.
We have a DSL modem connected to the router, the router connected to an ethernet switch, and our small business pc's connected to the switch.
Firmware on the router is 1.0.4.17
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Jan 3, 2007
I have spent several hours with Linksys support (six calls) and my ISP (2 calls) and still can't get my router working. It will work for about 5 minutes or and then drop Internet access. If I unplug and reboot, etc, it will work for another 5 minutes or so and then drop signal again.
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Sep 1, 2011
My router is dropping the downloadspeed from 20mb to 1. After turning off and on, the router restores for a few days.
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Nov 30, 2012
I have a Linksys E900 router that seems to drop connections all the time. When I look at the status page, all the IP4 information is gone.
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Apr 22, 2012
It seems since I have moved into my new house months ago my E3000 keeps on dropping its signal. I have an older roouter that doesn't do this. Currently I have a PS3/Xbox 360 plugged in and then the 3 laptops that use the wireless.
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Jan 18, 2012
E2000-RM router has been working fine until about 2 days ago. Wired connection still works fine, but the wireless signals seems to be dropping in and out. I have a couple wireless devices and they all seem to be experiencing problems. Using the network connection bar on my laptop sometimes it shows a strong signal and connects no problem. Then all of a sudden the signal is gone (drops off list). It can be both the main and guest signal dropping, other times it might just be the main, etc., etc. Sometimes it shows a signal but will not connect and then a few seconds it might connect, or drop entirely. I guess the best word to describe it is highly erratic. Distance does not seem to matter. I can be 2 feet away and get the same behavior. The indicator on the box shows a signal at all times.
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Feb 16, 2012
I replaced a WRT54G2 V1 with a E1550 earlier this week. This router connects a sub-net of our office to the main network of our office. When the WRT54 was in place everything worked without a hitch, but the E1550 keeps dropping us from a server we have on the main network. The WRT54 is back in play until I can figure this out.
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Aug 5, 2011
I have a WRT54G wireless router and it goes through periods where it constantly has to be reset cause it keeps dropping the internet connection. Once you do a power cycle it starts working right again. But sometimes goes out 5mins later.I have the router hooked up to a Windows XP computer via an ethernet cable...and I have 1 Windows Vista laptop, 2 Android phones and a PS3 connected via wireless.The PS3 is set up following these directions: (not sure if this is what's screwing it up)
"Step 1:Open a web browsersuch as Internet Explorer.
Step 2:Go to the Address bar and enter your router's IP address ("192.168.1.1" is the default IP of most Linksys routers) then press [Enter].
Step 3:When the router's web-based setup page appears, click Applications& Gaming then click DMZ.
Step 4:Select Enable on DMZ and under DMZ Host IP Address enter the PlayStation®3's IP address.
- Try 192.168.1.10 or 192.168.1.20 Save Settings.
- This IP address will need to typed in manually during online setup on ps3. I think its the first address you enter (I think this is the game's IP address).
- Use 192.168.1.1 for the wireless router's IP address on your PS3.
Step 5:Now, click Administration and Disable UPnP. Make sure you also disable UPnP on your ps3 online setup. Save Settings.
Step 6:Click Status. Write down the DNS 1: dns number and DNS 2: dns number on a piece of paper. You will enter these for DNS 1 and DNS 2 numbers during online ps3 setup. NOTE: The IP address listed on the Status page for your wireless router is not used for any setup on your ps3. Remember, to get into ps3 online setup, you have to choose Manual during setup so you can enter these numbers.
Step 7:The WP key crap and whatever during online setup should be skipped unless you specifically setup some kind of password for your wireless router when you installed it. I didn't and just left that part blank and skipped over it.That should get your wireless router and game setup. If you're still stuck, drop me a message.And, remember to do this setup after that:Linksys has a great tech support at their site. url...
I have a ps3 and did all of the wireless and ps3 online setup for it using their site technical support. Doing that seemed to throw a monkey wrench into my internet connection a while after that. I just left all of my game settings in place and did this: Logon on to your wireless router. To do this, you will probably go to url.. by typing this address into your address box on your internet explorer. Logon. If you don't know how to logon, go to and follow the instructions in technical support.
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Dec 2, 2012
I have a new EA 6500 and it works OK but ever few days it drops all connections. If I reset the router it will start working property but a few hours or a few days later it will drop all connections again. I have installed the latest firmware. Unless there is a fix I plan to return the router to linksys.
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Jul 16, 2012
My wrt400n was working great but since last few days internet keeps dropping. My modem is all good and up and running. Its just router keeps dropping internet. SO i have reset the router and than it works.
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Sep 20, 2012
I have an EA3500 that I installed recently to replace an old NetGear Router, everything works fine like a charm and suddenly is like the router goes down, both wired and wireless connections go down, no connection at all to the router, no internet, no nothing, the power stays on, but you can see the Leeds on the back blinking like when you do a reboot, then after a couple minutes everything comes back again, till the next drop...it happens several times a day, sometimes 3 to five times in an hour, some other times just happen 2 or 3 times a day... I have tried everything possible, changing the settings, factory defaults, firmware upgrade and roll back, MTU, different channels, even different power outlets to no avail.I wonder is I have a lemon, the worse part is I can't return to the store since the UPC code is gone (rebate) and links says they can't take it back as RMA.
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Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Mar 28, 2012
I just bought and set up an E2500 wireless router this evening. Using the default settings (as applied by the Cisco setup CD), I was experiencing pitiful range, with signal dropping to 2 out of 4 bars just one room (about 20 feet away). (Previously, using the exact same physical setup with the same computer and a single-band Belkin n150 router, I always had 4 out of 4 bars in that room).
I entered an online live tech chat, and after some back and forth, the tech rep had me change the settings as follows:
(1) Rename the SSID to separate the two bands: One network SSID for the 5GHz band, another for the 2.4GHz.
(2) Turn off auto-channel for both networks: Set 5GHz to stay on channel 36. Set 2.4GHz to stay on channel 1.
(3) The 5GHz is set to use 20/40 MHz width, while the 2.4GHz is set to use only 20MHz width, but I believe those were the defaults already in place.
Then he promptly ended the chat, so we didn't get to finish. Nonetheless, with these settings in place, I am now getting a steady, uninterrupted 4 bars in the next room, using the 5GHz network SSID. Because we were disconnected, I have a few questions remaining:
(1) Is it normal to get such terrible range using the default settings (that's make for a lot of unhappy customers and a lot of extra calls to tech support)? Or does this indicate a problem with my router? (This was a Cisco certified refurbished model)
(2) Which change 'fixed' the problem: Was it separating the two bands into different SSIDs, or locking the channels rather than using Auto channel?
(3) Was this just intended as a test to troubleshoot the problem, or am I supposed to leave the router configured this way? (Since we were disconnected, I didn't get to follow up with the tech rep after changing the settings.) With it configured this way, I'm connecting devices that can find the 5GHz network to the 5GHz network's SSID, and the other devices that can't find it, I'm connecting to the separate SSID for the 2.4GHz network. Seems unnecessarily messy to have 2 SSIDs.
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Dec 15, 2012
i've recently upgraded from E3200 as i wanted slightly faster and more reliable router, only to find out this one is more troublesome then the older model.
Upgraded to latest firmware:
EA Series Linksys Smart Wi-Fi Firmware
11/19/2012
Ver.1.1.39.145204
i've excellent WIFI reception - setup 2.4GHz and 5GHz networks (diffrent SSID). i've few apple computers on the WIFI, and ipod touch 5th gen with iOS 6.01.Seems that often when i browse web on the ipod, the WIFI drops (takes about 60s to reconnect - almost as if the router is rebooting). But it's not conclusive and unpredictable. It also happens just with the computers when browsing web.
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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