TP-Link ADSL2+ Wireless :: TD-VG3631 - Router Unresponsive After Upgrade
Mar 1, 2013
Region : France
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP :
I tried to upgrade a TD-VG3631 that came with firmware version TD-VG3631_V1_120929 to the latest TD-VG3631_V1_130108 version.[url]...Is there a recovery procedure to flash back a firmware?
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Apr 3, 2013
Region : UnitedStates
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
Does this modem support NAT Loopback? I can't get it to work.If so, why not, can we have a firmware that supports NAT Loop back?
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Mar 30, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP : TPG
RE: Voice SIP Account Phone Number Not Accepting 2 Characters My ISP TPG VoIP SIP account phone number is my TPG username rather than an actual normal telephone number. When I enter my 2 characters TPG username 'xx' as my TPG VoIP SIP account phone number as the 'Phone Number' field in the 'Voice - SIP Account' modem router management page on the LAN IP 192.168.1.1, then I press the 'Save' button, I encounter the error message "The length of 'Phone Number' is out of range[3,32]."I believe this error is due to my TPG SIP account Phone Number’ is not within the TD-VG3631 ‘Phone Number’ character length range from 3 to 32 inclusive.My old modem can register to my TPG VoIP account successfully with my TPG username 'xx' as the VoIP SIP account phone number.
I have contacted my ISP TPG and tried to get an actual VoIP SIP phone number. However, TPG does not provide an actual VoIP SIP phone number to their customers. TPG states I should use my TPG username as my VoIP SIP account phone number. They ask me to contact TP-Link to resolve the aforementioned error.Is there a way I can enter only 2 character TPG username as my VoIP SIP account phone number in the browser management page of the modem router? i.e. workaround, request TP-Link for a new firmware fix or else?
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Mar 19, 2013
-Region : Spain
-Model : TD-VG3631
-Hardware Version : V1
-Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up.And when I call, I can see in the log the INVITE action.
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Dec 18, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP : Engin
i purchased this new modem TD-VG3631 to replace my old one, Finished the internet configuration, it's ok, i can go to internet smoothly. however when i configured the voip function, i encountered a big problem, even i have entered all info which provided by Engin into your modem, it doesn't work. the status always down..Very sure it is not my account problem, because if i enter these info into my old modem , it works very well.
[code]...
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Dec 28, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Jan 23, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
ISP : iinet
I have set up this modem correctly as it will occasionally sync and internet will be connected for a short time 5-10 seconds then loses sync.Have asked ISP to check line and they say it is fine. I have upgraded to current firmware but same result.I purchased for wireless N and print server features.Have reverted back to 4+ year old Netgear DG834GV which works perfectly with same cabling, filter etc. ISP suggest connect VG3631 on ADSL 1 but if I need to do that I may as well take it back and buy a cheaper wireless AP.I also set my existing Netgear as modem only and connected to EWAN port of VG3631 and it did the same thing (kept dropping connection), this suggests that it is a VG3631 hardware or software problem (completely separate to DSL/Line issues).
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Dec 27, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Mar 19, 2013
Region : Spain
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP :
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up And when I call, I can see in the log the INVITE action :
32013-03-19 10:16:33OTHERDebugport 1 cx 0x3, evt/reason 3/0 buf (nil)
42013-03-19 10:16:01OTHERDebugport -1 cx 0x3, evt/reason 1/4 buf 0x4761a8
52013-03-19 10:16:01OTHERDebugthe initial INVITE request for [accIndex(0),callIndex(3) dest(<sip:103@192.168.1.254>)] is sen
But I�am sniffing traffic in the PBX and not received the invitation... Obviously the 103 station never recive the call...I think that maybe the INVITE is going out behind the WAN interface.... bug version?
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Feb 18, 2013
Model : TD-W8961ND
Hardware Version : V1
Firmware Version : 100722
ISP : Talk Talk
I've downloaded the firmware update 111125 and followed the instructions. The progress bar reaches 100% but the router doesn't seem to restart (judging by the status lights on the front). It does ask me to log back in but when I check the firmware version, it still reads 100722. I also tried factory default settings after the update. Still it reads 100722. I've tried the update 3 times now.
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Apr 29, 2013
Region : India
Model : TD-W8951ND
Hardware Version : V4
Firmware Version : 4.0.0 Build 120607
ISP : Airtel[/COLOR]
I have wifi connectivity issues. After continues usage the wifi connection fails suddenly. And doesn't work till I restart it.
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Mar 20, 2013
Region : Others
Model : TD-W8968
Hardware Version : V1
Firmware Version : 0.6.0 1.1 v0005.0 Build 120926 Rel.27100n
ISP :
I've been using the W8968 for a while now with the default firmware out of the box. Everything was working fine, except that during a hard reset (power off-an-on) all my port forwarding settings were gone. This was so annoying that I decided to upgrade the firmware to 120926. Now the settings don't disappear, but the port forwarding stopped working. I've tried to connect from the outside to all of the ports that I opened on the router, but it kept on saying the port is closed (even though it appears on the port forwarding list and the status is "Enabled"). The router firewall is also disabled.
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Dec 15, 2012
Region : UnitedKingdom
Model : TD-W8968
Hardware Version : V1
Firmware Version : 120926
ISP : ADSL24
Just bought new router TD-W8968 and tried to do a firmware upgrade to latest version but keep getting Error code: 4503
Have even tried an older version thinking maybe I had to do that one first but got same error code.
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Feb 1, 2011
My DSC-930L's web interface becomes unresponsive about an hour or two after power cycling my camera. It still responds to pings, and it still sends images to FTP when it detects motion, but I can't log into it via web interface, mydlink, or the iphone app. Power cycling the camera fixes the problem for an hour or so but then its right back to not working again.
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Jan 10, 2012
I use a wired network connection to my neighbours Vodafone Modem (We share his monthly cost). I also have a TP-LINK 54M Wireless ADSL2+ Router from a previous broadband contract with a landline phone company. Is it possible to reset and configure the TP-LINK Router to act as a relay unit, connected to the network cable, so I can then use my laptop elsewhere in the house?
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Apr 29, 2013
Region : Others
Model : TD-W8951ND
Hardware Version : V5
Firmware Version : 5.0.0 Build 120522 Rel.23978
ISP : Nepal Telecom
My router said it has Wireless Access Point and WDS.I think to use this router as a repeater?
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Nov 29, 2012
Region : UnitedStates
Model : TD-W8961ND
Hardware Version : V2
Firmware Version :
ISP : ATT
I want to add more users to my home network and I couldn't, at this moment I only can connect 8 devices (12 devices at least) when I try to connect the next one its impossible, but if I take off one of the connected devices then the router allows to connect the new one.How can I connect more than 8 devices to my router ? (wireless)Also, is there any limits with Wireless MAC Address Filter ? because I can't add more than 8 MAC addresses in my old router I could do that.
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Mar 26, 2013
Region : India
Model : TD-W8968
Hardware Version : V1
Firmware Version : 0.6.0 1.1 v0005.0 Build 120926 Rel.27100n
ISP : BSNL
I Bought thisTD-W8968 a month back.. It was working alright till a few days back. From the past 3days i'm experiencing internet light and DSL light going off...The DSL light is not constant even for 5min...When the DSL light comes up, the internet light takes almost 5min to comeup or before internet light come up the DSL light goes off.There wasn't problem with my old UT star modem..I already checked,its running fine without disconnection..When i replace it with TD-W8968 router ,the problem continues.. When my internet connection was good...The SNR margin was like 25 for upstream and 31 for downstream...After 2 days it went mad. here are the images shows about current reading..Fluctuates between 0.2 - 100 upstream and 2-35 for downstream
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Jan 2, 2013
Region : India
Model : TD-W8101G
Hardware Version : V3
Firmware Version : 3.0.0 Build 110119 Rel.26016
ISP : BSNL
Recently my wireless router has started disconnecting again and again...Whenever I connect it to my desktop and laptop (sometimes iphone), it disconnects in between which causes a lot of delay .The work which could be completed in minutes takes hours. Here is my current system log from the router : code...
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Mar 21, 2013
Region : United Kingdom
Model : TD-W8960N
Hardware Version : V1
Firmware Version :
ISP : Unforced 9
I am struggling to get my blackberry Z10 to connect to the router.
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Jan 24, 2013
Region : UnitedKingdom
Model : TD-W8960N
Hardware Version : V4
Firmware Version :
ISP : Be Internet
I have a router supplied by my ISP which is effectively locked down, the wireless on that router give me a massive 35 Mbps (yes i know... awesome) so I wanted to get something that would allow me to stream movies wirelessly in the house. The setup I had before was Thompson DSL router downstairs (ISP router) running the DSL connection and Wireless, a TP-Link 200Mbps Power over Ethernet connecting upstairs to a Netgear ADSL Wireless router (somewhat flaky device). This router had DHCP disabled and a static IP address, I had configured wireless with the same SSID, password and channel as the ISP router and they were all happy and everything was working (most of the time except when the netgear would crash or the 35MB wifi was too slow to achieve what I wanted).
What I would like to do is this... ISP router downstairs with wifi disabled so it just handles DHCP and DSL connection, router upstairs (New TP-Link) running new WiFi, DHCP disabled (static IP address for Router) but connected to router downstairs through TP-Link Power over Ethernet.
I was hoping it was as simple as the Netgear router where disabling DHCP was enough for it to see the other router and just work but it isn't doing that
I can ping the ISP router but cannot get to the internet,
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May 4, 2013
Region : Canada
Model : TD-W8960N
Hardware Version : V1
Firmware Version :
ISP : Bell Canada
Can I use TD-W8960N an additional router with my ISP bell router. Will it increase my speed and range of internet in my home.
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Nov 3, 2012
My Netgear wireless router had been working just fine and then inexplicably stopped allowing wireless internet access. My modem is fine. I contacted my internet service provider, and no luck. I unplugged the router's power source and plugged it back it in. Still not working. I switched the power on and off. Nothing. I do not know what to try next.
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Oct 16, 2012
Region : Egypt
Model : TD-W8961ND
Hardware Version : V3
Firmware Version :
ISP :
my router is placed in my home. i want to access to it with IE from my office.but no luck.also i try to ping the WAN ip address of the router.
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Oct 31, 2012
Region : Ireland
Model : TD-W8961ND
Hardware Version : V1
Firmware Version : 1.0.0 Build 111125 Rel.28195
ISP : Eircom
I'm trying to set up external Wake On Lan with my TP Link router.
I can get it working internally using the mac address I'm just wondering how do I do it remotely?
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Apr 28, 2013
Region : UnitedKingdom
Model : TD-W8961ND
Hardware Version : Not Clear
Firmware Version : V.3
ISP : ADSL24
Using windows 7 and 8 on different machines I am unable access my routers web based set up.
I enter the usual "admin" and password in the login box. 3 goes and then get error message. or hangs on waiting.(connected to the router with Ethernet Cable). Could this be a windows based problem. I think it was ok on XP but that is gone now. Router is working fine but I just cant access it to alter any settings.
My 2 other spare routers which are not TP-link also have the same problem.
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Aug 9, 2012
I got a refurbished EA4500 (directly from Cisco) last week. I have been having a few issues, which I have found (not too great) workarounds for. However, the latest issue has me stumped, and is unacceptable.Whenever I am transferring files between 2 computers, I get kind of OK speed (5 MB/s). However, while this transfer happens, no other device can connect to the net. Actually, even trying to go to router home page (192.168.1.1) times out.The clients still say they are connected to the router, but I just can't get anywhere.As soon as the file transfer finishes, everything goes back to normal.EA4500 replaced a WRT54G. Never had any problems with that router. It was such a workhorse. Just needed to upgrade to a n-router.I am on the latest non-cloud firmware.I have reduced the MTU size to 1200. Not sure that matters.
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Jan 2, 2013
Region : Malaysia
Model : TD-W8968
Hardware Version : V1
Firmware Version :
ISP : Streamyx
In the process of Lan setting my new wireless adsl modem router TD-W8968, an error message shown when I press save. Error Code: 1, Internal error.
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Apr 7, 2013
Region : UnitedKingdom
Model : TD-W8961ND
Hardware Version : V3
Firmware Version : 3.0.0 Build 120524 Rel.05221
I have just bought this ADSL router. Of course, the first thing I did was upgrade the firmware, or so I thought.It seems that the firmware on the TP website is older than the one which was pre-installed onto the router.Website Firmware: 3.0.0 Build 120524 Rel.05221 ------------- i.e. 24.May.2012 Release 05221.Pre-loaded Firmware on router: 3.0.0 Build 120808 Rel.28888 -------------- i.e. 8.August.2012 Release 28888.I have foolishly uploaded the older firmware to the router from the website. I wanted to see what version number showed in the Router's Firmware page so I did a ROM backup, thinking I could always reload the "current" firmware. As it turns out, the ROM file is just the user settings backup.
It is sad that TP-Link doesn't provide change logs. Where to find later firmwares, or even what the change to the firmware was?And when we can expect a new firmware to be uploaded to the website?
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Feb 24, 2013
Region : Malaysia
Model : TD-W8968
Hardware Version : V1
Firmware Version : 0.6.0 1.1 v0005.0 Build 120926 Rel.27100n
ISP : TM
I am having difficulty setting up the W8968 to replace the router given by TM for the Unifi connection.I tried updating the firmware of the modem router and used quick setup to configure the device as a wireless router using PPPoE, but still couldn't connect to the internet using the WAN port.I noticed there was a guide for TD-W8960N to set up TM Unifi but the web interface is too different from the W8968 interface.
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Oct 12, 2012
Region : UnitedStates
Model : TD-W8960N
Hardware Version : V3
Firmware Version :
ISP :
My Toshiba laptop can't get connected to the wireless ADSL modem router TD-W8960N. I have 4 different laptops and one desktop, all connected to the router very well, only the Toshiba cannot get on Internet. I can connect to the wireless network on the laptop, but it shows limited access.
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Apr 9, 2013
Region : Australia
Model : TD-W8950ND
Hardware Version : V1
Firmware Version : 1.2.9 build 110212 Rel.22296n
I made some changes on my wireless modem router to stop dhcp and dns provided by my device. A server is now doing it, but at the same time I appear to have connection issues where I didn't before. In an attempt to resolve the issues I looked at the System Log and a number of things were coming up that concerned me. These are as follows:
-user: tr69c: Unable to retrieve attributes in scratch PAD
-user: Stored Parameter Attribute data is corrupt or missing
Additionally I'm getting a lot of kernel: Intrusion alerts which I can't determine how serious they are. Where to start tracking down these issues (if they even warrant investigation).
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Apr 12, 2013
Region : Portugal
Model : TD-W8970
Hardware Version : V1
Firmware Version :
ISP :
Two week ago I bought the TD-W8970 ADSL router model. Im using a canon pixma IP4700 printer connected to the router USB print server port and everything is working without any issues if I just look to the router functionalities.
However since that Ive installed TP-LINK USB Printer Controller, my both computers (desktop with windows 7 and laptop with windows 8) are getting very often some BSOD.
I was editing all files automatically generated by windows on this cases and if seems that the cause of this issue is the file TplinkUDSMBus.sys (installed by USB Printer Controller).
To check the impact of this, Ive uninstalled the TP-LINK USB Printer Controller software from my laptop and I dont have any BSOD since 5 days ago. In the desktop Im still have the same issue.
The router print server is a nice functionality and I really want to use it.
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