TP-Link ADSL2+ Wireless :: TD-VG3631 - Can't Register My Engin Voip Account
Dec 18, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP : Engin
i purchased this new modem TD-VG3631 to replace my old one, Finished the internet configuration, it's ok, i can go to internet smoothly. however when i configured the voip function, i encountered a big problem, even i have entered all info which provided by Engin into your modem, it doesn't work. the status always down..Very sure it is not my account problem, because if i enter these info into my old modem , it works very well.
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Mar 30, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP : TPG
RE: Voice SIP Account Phone Number Not Accepting 2 Characters My ISP TPG VoIP SIP account phone number is my TPG username rather than an actual normal telephone number. When I enter my 2 characters TPG username 'xx' as my TPG VoIP SIP account phone number as the 'Phone Number' field in the 'Voice - SIP Account' modem router management page on the LAN IP 192.168.1.1, then I press the 'Save' button, I encounter the error message "The length of 'Phone Number' is out of range[3,32]."I believe this error is due to my TPG SIP account Phone Number’ is not within the TD-VG3631 ‘Phone Number’ character length range from 3 to 32 inclusive.My old modem can register to my TPG VoIP account successfully with my TPG username 'xx' as the VoIP SIP account phone number.
I have contacted my ISP TPG and tried to get an actual VoIP SIP phone number. However, TPG does not provide an actual VoIP SIP phone number to their customers. TPG states I should use my TPG username as my VoIP SIP account phone number. They ask me to contact TP-Link to resolve the aforementioned error.Is there a way I can enter only 2 character TPG username as my VoIP SIP account phone number in the browser management page of the modem router? i.e. workaround, request TP-Link for a new firmware fix or else?
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Mar 19, 2013
Region : Spain
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP :
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up And when I call, I can see in the log the INVITE action :
32013-03-19 10:16:33OTHERDebugport 1 cx 0x3, evt/reason 3/0 buf (nil)
42013-03-19 10:16:01OTHERDebugport -1 cx 0x3, evt/reason 1/4 buf 0x4761a8
52013-03-19 10:16:01OTHERDebugthe initial INVITE request for [accIndex(0),callIndex(3) dest(<sip:103@192.168.1.254>)] is sen
But I�am sniffing traffic in the PBX and not received the invitation... Obviously the 103 station never recive the call...I think that maybe the INVITE is going out behind the WAN interface.... bug version?
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Apr 3, 2013
Region : UnitedStates
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
Does this modem support NAT Loopback? I can't get it to work.If so, why not, can we have a firmware that supports NAT Loop back?
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Mar 1, 2013
Region : France
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP :
I tried to upgrade a TD-VG3631 that came with firmware version TD-VG3631_V1_120929 to the latest TD-VG3631_V1_130108 version.[url]...Is there a recovery procedure to flash back a firmware?
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Mar 19, 2013
-Region : Spain
-Model : TD-VG3631
-Hardware Version : V1
-Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up.And when I call, I can see in the log the INVITE action.
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Dec 28, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Jan 23, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
ISP : iinet
I have set up this modem correctly as it will occasionally sync and internet will be connected for a short time 5-10 seconds then loses sync.Have asked ISP to check line and they say it is fine. I have upgraded to current firmware but same result.I purchased for wireless N and print server features.Have reverted back to 4+ year old Netgear DG834GV which works perfectly with same cabling, filter etc. ISP suggest connect VG3631 on ADSL 1 but if I need to do that I may as well take it back and buy a cheaper wireless AP.I also set my existing Netgear as modem only and connected to EWAN port of VG3631 and it did the same thing (kept dropping connection), this suggests that it is a VG3631 hardware or software problem (completely separate to DSL/Line issues).
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Dec 27, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Mar 20, 2013
Region : CzechRepublic
Model : TD-W8961NB
Hardware Version : V3
Firmware Version : Firmware Version : 2.0.0 Build 120823 Rel.26389
ISP : 88.103.200.11
I had a problem with this ADSL router - the VOIP outgoing calls did not work until I disabled SIP in telnet: ip nat service sip sw off.But the SIP is going to be enabled every time the router restart (or reset to default).
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Jan 8, 2013
Region : Greece
Model : TD-W8961NB
Hardware Version : V2
Firmware Version : 2.0.0 120823
ISP : otenet
The problem is that the voip is not working. I have 2 offices with adsl connection. A is the central office and B is the branch office. The installation is old with deferent ADSL modem-router(Zyxel). The zyxel at the A office was damaged so i had to change it with Tp-link. The potology with ip and cables is the same. I tested the port forward for voip (port 1720) with telnet from outside of the office and responds correct. When i try to call from the A office to B office it seems that i can not connect. When i call from B office to A office the phone is ringing and i can not hear office B but office B hear office A. When i use the old modem router at the office A everything is working fine but the modem-router works just for a while so i have to change it. I closed the firewall but the problem is still the same. I talked with the local distributor and they tolded me that i have to correct the configuration. At the interface setup is chosen the dynamic at the section get ip and not static as i should do. The is a problem there. The configuration asks me the subnet mask and gateway. I do not know the subnet mask and either the local distributor and the local internet provider cannot assist. The internet provider told me to use at the subnet mask 255.255.255.240 and at the gateway the ip of the router. I did that but when i did i lost the internet connection. I have to mention that i make some other port forwards to my SBS2003 server and like remote desktop, vpn connections and https that works fine. The only prolbem is with the vpn port forwarding.
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Oct 10, 2008
I am having problems with my RV042.I have a Intervoip(url...) account for VOIP.
When I try to register the intervoip account to the internet I don't get any kind of reply. My VOIP server just keeps requesting to register the SIP account, but gets no reply.
When I connect an other router to my ISP modem, the register just goes fine. However the RV042 blocks something I don't really know what the cause could be.I installed wireshark to monitor my network traffic.
When I monitor registering with intervoip with the RV042, I see requests but no replies from intervoip, the VOIP server keeps requesting, but doesn't get any reply.
When I monitor registering with intervoip with an other router, I see requests from the VOIP server, and replies from intervoip initiating my intervoip account and everything goes well and registers. The following I tried:
- Forwarding port 5060 to private ip
- Putting private ip in DMZ
- Disabled the firewall
All without result. (Also tried them all at once)
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Feb 14, 2013
Region : Argentina
Model : TL-WDR4300
Hardware Version : V1
Firmware Version :
ISP :
Region : UnitedStates
Model : TL-WDR4300
Hardware Version : V1
Firmware Version : 3.13.23 Build 121225 Rel.37950n
ISP : Comcast
I just upgraded my DLink DIR655 to WDR4300. My VOIP service has worked for the last 5 years. But with WDR4300, I'm frequently experiencing dropped calls. The call will be cut off every 20 seconds or so. This is really a deal-killer.
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Apr 12, 2013
Region : Portugal
Model : TD-W8970
Hardware Version : V1
Firmware Version :
ISP :
Two week ago I bought the TD-W8970 ADSL router model. Im using a canon pixma IP4700 printer connected to the router USB print server port and everything is working without any issues if I just look to the router functionalities.
However since that Ive installed TP-LINK USB Printer Controller, my both computers (desktop with windows 7 and laptop with windows 8) are getting very often some BSOD.
I was editing all files automatically generated by windows on this cases and if seems that the cause of this issue is the file TplinkUDSMBus.sys (installed by USB Printer Controller).
To check the impact of this, Ive uninstalled the TP-LINK USB Printer Controller software from my laptop and I dont have any BSOD since 5 days ago. In the desktop Im still have the same issue.
The router print server is a nice functionality and I really want to use it.
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Mar 3, 2013
Region : UnitedKingdom
Model : TD-W8968
Hardware Version : V1
Firmware Version : latest
ISP : french orange
I am trying to set up port forwarding on this router but it seems I need to use virtual servers but in all the guides there is a menu for this under the advance settings nat menu.I do not have that option, I have downloaded the latest firmware but still nothing.
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Nov 7, 2011
I have an 4507R with one Supervisor Engin V card. I want to add a redundant supervisor engin card to my 4507R Chassis.
Can i use supervisor engin 6-E for redundant or i must use Supervisor Engin V ?
Witch model of Supervisor Engines Supported with this chasis?
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Feb 7, 2013
Region : Argentina
Model : TL-WR1043ND
Hardware Version : V1
Firmware Version :
ISP :
Region : UnitedKingdom
Model : TL-WR841N
Hardware Version : V7
Firmware Version : 3.13.9 Build 120201 Rel. 54965n
ISP : Avonline / Tooway
I can successfully make and receive VoIP calls via a Cisco SPA 303 IP phone, my iPhone 4S and a sogtphone on my MacBook PRO, using both DrayTEL and Sipgate as ITSPs. The Cisco phone is one of seven connected through the 3CX PBX software; but the iPhonne and the MacBook bypass the PBX and connect directly to the ITSP via the TP-Link router and the staellite modem.However, when I try to make or recive a second (simultaneous) call, both calls start breaking up.This happens both with the Cisco phones and with the iPhone and MacBook; so it's not a problem with the Cisco phone or with the 3CX soft PBX, since neither of these is involved when using the iPhone and the MacBook.I have tried various port forwarding configurations over the last few weeks, but still the problem persists. The current forwarding arrangement is ports 5060-5080 and 5090 and 9000-9049 for the PC running the 3CX software, and ports 5160-5180 for the MacBook. The iPhone has sipgate.co.uk set as both the Local and the External PBX IP, and the PBX port is 5060. The Local SIP port is 5964 and the Fisrt RTP port is 4000.
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Feb 28, 2013
Region : Australia
Model : TD-W8970
Hardware Version : V1
Firmware Version :
ISP :
Im having issues setting up port forwarding with my Synology NAS.
My house is all connected via network cable, going to a main 24-port switch, which is connected to a Modem/Router (TP-LINK in this case). I can access the NAS from anywhere on my home network, send and receive is fine. I previously used a Billion modem/router in the same config and it all worked fine.
The problem is that when going through the Synology setup, it fails to see the tp-link. So therefore I cannot run its port forwarding program to setup all my ports. Which in turn the NAS can't access the internet. I have started going through the port-forward setting on the router interface, and manually entered the ports - i realized that I'm limited to the number of ports i'm allowed to open! I have also run a port testing program, some are successfully opened the others are not.
Is there some button i need to check or switch on the modem?
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Feb 25, 2013
Region : Italy
Model : TD-W8970
Hardware Version : V1
Firmware Version : TD-W8970_V1_130201
I just bought online a brand new TD-W8970 modem/router but I'm in trouble with getting ADSL working.I set up a PPPoE connection with the settings from my ISP but the ADSL Led on the device is solid OFF and in the Admin section it says DSL Status: Not Connected.
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Apr 16, 2013
Region : UnitedKingdom
Model : TD-W8970
Hardware Version : V1
Firmware Version :
ISP : Virgin
I've just replaced my aging ZyXel Wireless Router with a TD-W8970 which connects to the internet with no problems whatsoever. However, I have an ethernet connected Western Digital MyBookLive NAS which is happily allocated an IP addess but does not show up on my network on my PC (Windows Vista - fully patched). A usb connected pen drive and exactly the same. Am I missing something blindingly obvious? On the ZyXel the NAS worked with no problems whatsoever.
The problem with the NAS was my internet security Bitdefender. For some reason, on installing the TP-W8970, it switched my firewall status to public from home/office. Corrected that and the NAS can now be seen over the network. This does not fix the USB attached pen drive not being seen problem though.
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Apr 17, 2013
Region : India
Model : TD-W8968
Hardware Version : V1
Firmware Version :
ISP :
According to inSSIDer the router seems to be using two wifi channels (10+6) and inSSIDer is recommending to move to a standard channel (1,6,11).
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Nov 8, 2012
Region : UnitedKingdom
Model : TD-W8960N
Hardware Version : V3
Firmware Version : 1.4.0 Build 111130 Rel.55990n
ISP : BT Broadband
Just got myself a new Modem/Router (TD-W8960N), and it wasn't until I had it all up and running that I realised it didn't have USB port on the back.Anyways, I was wondering how I could go about fixing this? I stumbled upon this (TP-Link TD-8817) on Amazon and wasn't sure if I could attach this to it in bridged mode or something. This has the USB socket I need. If this was all I needed, how do they connect together? I have a BT connection btw.Also, I have a Justop Android 4.0 TV Box (media player). Would this be able to see the HDD for streaming movies.
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Jan 12, 2013
Region : Others
Model : TD-W8901G
Hardware Version : V6
Firmware Version :
ISP :
problem with filtering
Region : Syria
Model : TD-W8901G
ver 6.0
54Mbps wireless G ADSL2+:
I used the url filter utility inside the router program. I put some url for example www.google.com, I wanted to try the filtering cababilty, Later I deleted all these adresses , but unfortunatley it keeps telling me the following message: "The system returned: (110) Connection timed out The remote host or network may be down. Your cache administrator is webmaster@proxy1."
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Apr 11, 2011
is there any way of getting the DCS-2121 cameras to register as a windows "video" device? I am running windows 7 and would like to use the remote cam as a video device in a desktop app - Microsoft OCS.
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Jan 10, 2012
I use a wired network connection to my neighbours Vodafone Modem (We share his monthly cost). I also have a TP-LINK 54M Wireless ADSL2+ Router from a previous broadband contract with a landline phone company. Is it possible to reset and configure the TP-LINK Router to act as a relay unit, connected to the network cable, so I can then use my laptop elsewhere in the house?
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Apr 1, 2013
Region : Spain
Model : TD-W8961ND
Hardware Version : V3
Firmware Version : 3.0.0 Build 120524 Rel.05221
ISP :
linksys1.jpg
I have wifi at home this link installed.
192.168.1.1 is a TD-W8961ND
192.168.1.4 is a linksys wrtt54gl
And I have two problems.
1) I can not see any desktops in my local net, and with old router I could see all, for example (diskstation, dm800, etc...) In my macbook air I can not see my NAS Synology and with old router I do.
2) All PCs that are conected to 192.168.1.4 have not IP. and DHCP in TD-W8961ND is activated.
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May 7, 2013
Region : India
Model : TD-W8151N
Hardware Version : V3
Firmware Version : 120530
ISP : BSNL
Net is working smoothly from LAN, but no success on wifi. Over wi-fi, I can connect to router but cannot access net.
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Mar 15, 2013
Region : Argentina
Model : TD-W8968
Hardware Version : V1
Region : UnitedKingdom
Firmware Version : 101029
ISP : TalkTalk
I have version 1.1 and d/l'd firmware 111125. The upgrade ran successfully to 100% and then I got the login screen again. However after checking, then restarting to factory default the version displayed was still the old one
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Feb 7, 2013
Model : TD-W8960N
Hardware Version : V1
Firmware Version : 1.4.0 Build 111108 Rel.40398n
ISP : TPG
URL Filter not working
Region : Australia
Model : TD-W8960N
Hardware Version : V1
Firmware Version : 1.4.0 Build 111108 Rel.40398n
ISP : TPG
Cannot get the URL filter to work Just upgraded to latest Firmware but that didn't work?
URL List Type: Deny Allow Disable
Address Port Remove
[URL]
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Mar 12, 2013
Model : TD-W8951ND
Hardware Version : Not Clear
Firmware Version :
ISP : Metronet BPL
I connect to the internet by BPL modem on electricity , for using my modem's wireless feature ı have to close DHCP and use modem in bridge mode, otherwise I can't use wireless, And my problem is connecting to the internet with my LG 42LM640S smart tv using wireless, When I talk with LG techinal service they came and try to connect tv to the internet with using their android phone's hotspot feature, my tv connect with phone's hotspot feature to the internet,So they said that "you have to change tp link modem's encoding system?Now it's encoding mode in WPA enconding system :S But whwen ı shut down encoding wireless tv didn't connect again?
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Nov 13, 2012
Region : Others
Model : TD-W8961ND
Hardware Version : V2
Firmware Version : 2.0.0 Build 120427 Rel.09135
ISP : True
I just bought the wireless router as stated in the subject and I cant get 2 of our PC�s to connect wirelessly for some reason. 4 other PC's are fineAll machines running windows 7, but when the authentication type on WPA2-PSK the 2 computers ask for a password which we put in but keeps saying its wrong, but infact its right.I can connect them on WPA-PSK, but then all the computers drop out after 30 seconds.
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Mar 24, 2013
Region : Italy
Model : TD-W8970
Hardware Version : V1
Firmware Version : 0.6.0 1.2 v000c.0 Build 130201 Rel.54921n
ISP : Infostrada
My TD-W8970 freezes randomly, sometimes several times a day, sometimes less, but now the problem it's more frequent and I suppose it could be generated by some internal component that could have a abnormal behavior.Anyway, this happens in different situations, either using all the functionalist, or being only on and in idle state. Last time was few minutes ago, when all the system were shuttled down and only router was on.
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Jan 12, 2013
Region : Germany
Model : TD-W8961NB
Hardware Version : V1
Firmware Version : 1.0.0 Build 110707 Rel.32779
ISP : DTAG
would it be possible to add other DDNS providers to the router menu?E.g. I use dnsomatic.com as DDNS service (pretty much the same syntax/protocol as DynDNS, but free and more flexible).
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